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Is my Auto Assist working?
I have paid to trial the auto geofencing facility for a month before I decide if I want to invest for a year. Without the subscription: If I am outside the range it asks do I want to turn geofencing on. If I say yes the temperature panel on the App turns grey and says frost protection (5 degrees). With the subscription: If…
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Loss of internet, then reconnected, but none of the tado device reconnects to the internet?!
There was a loss of interest for an hour or two earlier. Naturally, all tado devices disconnected from the internet and not available for remote access. After the internet resumes, I would expect the Bridge will reconnect itself. But it didn't it had a blinking "cloud" light when I checked. After unplugging power for a…
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Extension kit de-linking
Hi, My extension kit keeps de-linking every night. The Internet bridge seems to still be connected but I have to manually reset the extension kit to get it to connect again. Any ideas? Thanks
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how to wire the smart thermostat
I've just unpacked my wired starter kit with TRVs and figured easy. But the Smart Controller seems always to be on. I wired it into my combi boiler but the CH was on whether I set the smart thermostat to 9deg or 25deg. Pulled it back off again and attached wires, and I find the Smart Thermostat always has COM connected to…
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Underfloor heating temperature
Hi guys. I just installed my new tado for my underfloor heating. The problem is that it recognise the room‘s temperature and not the actual floor‘s. so the situation is that the room is warm enough but the floor is cold.... i would like to install another one in the shower where the floor heating wired controller is next…
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smart thermostat firmware
I have multiple smart thermostats and one of them has an old firmware compared to the others, how do you force an update ?
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Solution to an easy Away mode using an existing Nest
Hey, I currently use a Nest on our combi boiler and it works just great but have started to use Tado Smart TRVs to control the temp in each room/zone. Obviously at the moment there is no call for heat by individual TRVs as I don't have a Tado Smart Thermostat installed yet. Having read thru numerous threads it appears that…
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2 Devices, same account
Hi, any update to use 2 different devices, appartment, with the same account without logoff/logon on the app? Thx
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House with 2 boilers
Hi, I’m a new tado user. I have just equipped my house with smart radiator valves, a wired thermostat downstairs and wireless upstairs. The down stairs has a boiler for radiators, upstairs has a boiler for radiators and hot water. I have a hot water ext unit for upstairs control. I want to link my upstairs radiator valves…
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Wireless temperature sensor won’t pair
According to the instructions I should hold down the button on the sensor for 3 seconds and a pair of links should appear. That doesn’t happen. All I get is the tado logo and Hi! I have tried removing the batteries to restart the device, to no avail. I have sent a support request, but I’m keen to get the system working.…
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Stuck no heating/hot water - Danfoss TP900 Replacement
Hi, I hope someone can advise. I've replaced the Danfoss TP9000 that was in place this was connected to my boiler in the garage. The extension kit is now installed and connected to the Smart Thermostat and I can see it on the app but it won’t turn on the heating or how water. On the app it says I need to deactivate a…
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New Tado user - questions about extending system and setting up
Hi, Recently bought my first Tado kit, a brand new, but clearance stock V3 Smart Thermostat starter kit from Argos eBay store, for £76.99. Kit included Smart Wall thermostat and Internet bridge. My central heating system comprised a Baxi Duo-Tec Combi 24 HE boiler, and wired analogue wall mounted room thermostat, in the…
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Wired Smart Thermostat with Extension Kit - My installation Story
The following is for info for those installing tado into a conventional UK environment with a single wired thermostat in the Hall or Lounge and hot water provided from a conventional hot water cylinder. The reason for posting is that although the tado install is at first sight well documented you may encounter problems and…
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Floor Heating with closet placed Thermostat
I have a house with floor heating on the ground floor. For the upper rooms I'm about to install smart thermostats for each radiator. For the ground floor I hope I can replace the regular radiator thermostat (that is paced there to control the flow to the floor heating) with a smart radiator thermostat in the cellar yet…
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Rolson 3060 and wireless Tado
HI, I bought and installed some Tado TRVs and teh wired room thermostat a few weeks ago, to replace my failed thermostat, as i thought it would provide better control of our heating. Seems that i have to leave the heating timer permenatley on, otherwise Tado can only control TRVs during the set times on my Rolson timer.…
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NEW install honeywell st9400c replaced with extension
I followed the instructions to install then i had issues with getting heating. Support team told me to move the cable 4 with live together. Has anyone replaced their Honeywell st9400c? I have observed the boiler is coming on n at adhoc basis.
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New installation danfoss ret-230p
I have a danfoss ret230p and need some help with the tado wiring. It has 3 wires marked N L (with a bridge) and com - not sure how I can post a photo here. Any ideas how they map to the tado connections? Regards Evan in
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Bridge is not working - nothing from support
Greetings, I got my Tado set on Tuesday and it worked for half a day. Then, over the night, Bridge stopped working. The Router LED keeps blinking and nothing happens. I've: reset the bridge (via reset, via power off) reset routers tried with different routers tried with different LAN cables, different ports set a static IP…
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No incidents detected
Hi, one of my trvs ran out of power. I didn't see any notification and care and protect didn't report any incidents, however I only found out when I noticed the trv had been calling for 100% heat for 2 days solid. Surely that would be an incident? :)
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Smart Radiator Thermostat - Alarm system
Hi all I need some advice, this has only happened twice but the SRT has set off my home alarm system stating their has been a RF interference. This there anyway I can change the RF signal so this doesn't happen again. Any help will be appreciated
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Tado Internet Bridge will no longer connect
Hi all, I've been using Tado for just 3 weeks now and while I like the product, the reliability has left something to be desired. In the first few days I experienced the Internet Bridge disconnecting from the cloud and not recovering, requiring a power cycle to restore connectivity. After 10 days of stability, however, it…
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Heating Starting Earlier Than Scheduled
I’ve noticed that my heating comes on around a minute earlier than scheduled (Early Start is disabled). In the grand scheme of things a minute is not a problem but I’m wondering why it would behave like this anyway. Has anyone else noticed this problem with their system? Is there a known reason for this?
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tado not firing boiler
hi please help. ive swapped out my nest thermostat heat link and followed all the instructions.. but tado wont fire my boiler up.. can you help.. all devices are paired and connected. my boiler is a puma 80e and ive had nest working fine for 4 years or so. so thought it would be a straight swap.. Mark
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Same network, 2 apartments - possible?
Hi! I'm aware there is still (probably never will be) no Multihome option, but I have 2 apartments which are in the same building (not within the reach of the bridge). Can I use 2 bridges which are in the same network to cover both the apartments? Or I'd have to wait for the Multihome feature? 2nd question: once Tado goes…
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missing zone controller
I have recently added 2 smart thermostats to my TADO system so I now have 3. The 2 new ones control my underfloor heating and the original smart thermostat along with my smart radiator thermostats control the separate heating system. I now need to set the zone controller for the smart radiator thermostats which should be…
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Does manual input override smart schedule?
We used to have just a tado thermostat linked up to our boiler, and a smart schedule set. If the temperature needed adjusting, we’d do it and come the next time block on the smart schedule - it would revert back to that schedule. We recently bought radiator thermostats as we started renting our spare room out and wanted…
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Radiator not working as expected
Hi everyone, New user here. I have fitted radiator controls in four rooms, as well as a smart thermostat, extension unit (for CH and HW) and a temperature sensor for a big room with a significant thermal gradient. Everything has been working fine for about a week until: -> the radiator in one of the rooms doesn’t seem to…
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Is it possible to install Smart Radiator Thermostat here?
Hi I've installed 4 smart radiator thermostats without any problem. I decided to install 4 more in my parent's house and they have this kind of "key": Is it possible to install it here?
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Master control over all tado valves
Hi do i control all the tado valves at ojce rather than individually? Introduce this if there isnt anything.
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Wireless temperature sensor - can it control smart thermostats?
Hello, I have an existing Tado setup, expanded earlier this year to include some UFH zones of a kitchen extension. However, what I find is that the main 'Downstairs' Smart Thermostat for the radiators, by being opposite the kitchen door, is getting affected by the heat from the UFH rooms, so ideally the point of…