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Room is colder than TRV thinks. Offset??
The Tado TRVs think it’s warmer in a couple of rooms than it actually is, and keep switching off. Even if I tell them to heat to 25C they still switch off too early! Tado Help directs me to an Offset option in ‘Rooms and Settings’ but I can’t see it. Have checked app (iOS) and web version. Can anyone help?!
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Tado switching daily back to FROZEN_PROTECTION
Hello. Tado switches daily back to FROZEN_PROTECTION without any recognizable reason. So basically it terminates the heating schedule - a mess in winter. I have already deactivated geofencing - no change. Any idea why?
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Van the wireless extension replace an "ACL Model MP" ?
I've got a boiler using an old "ACL MP" device to control it. I've tried support but they seem very slow to respond. Can this be used, if i can figure out how to upload images i'll post the wiring diagram under the cover of the ACL device.
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ISOTWIN F24 E
When I'm looking on the installation from Bobby it seems that both cabe coming from the Heater platine together connected to the brown cable? I'm trying to connect my new Tada wireless smart Thermostat to the Heater system and replaced my old Nest 3. I have connected the Black in the COM and the Orange in the NC each to…
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Humid values wrong
Hi, Has anyone’s humid measurements on the Trvs give incorrect values. Mine are all about 10% out for the last couple of weeks. They were pretty accurate before. I’ve tried resetting the trv but it has not made a difference. Any info would be great.
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Pre-sale question
Hi I want to purchase Tado Smart controls for my gas central heating (combi). I have a question to see if it can do what I want. I want to: Group rooms into zones (e.g Bedrooms, Living room on its own, etc) I want each room in the group / zone to have its own temperature control I want to have different time settings for…
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Two radiators, one temperature sensor, one room
I have two radiators in one room - both with Tado valves. One of them is on a wall, next to the internal door. The other is under a desk, in a recess and next to some computer hardware. I've not yet decided where to place the temperature sensor. Ideally I'd like the majority of heat to come from the rad near the door, and…
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Heating is bypassing my tado and turning on when it shouldn't
Hi, I recently swapped my ESI wireless thermostat and ESI ESRTP4RF receiver with the tado smart thermostat and extension kit. I have followed all instructions to the best of my ability and wired up the extension kit and from that I used the patch cable provided in the pack to wire up to COM and NC on the back of my…
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Tado not picking up CV malfunction
hi guys i have a remeha calenta yet the tado dashboard doesnt pick up when it gives error codes and malfunctions, and i dont really wont to put the remeha thermostat back up - any suggestions ? Cheers Mike
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Replace Nest for Tado?
Hi When my new combi was recently installed, I opted to put a Nest in. I asked the plumber about zoning and he suggested smart TRV's, so now I have the Nest and 7 Tado rad thermostats. Apart from scheduling these for morning and evening heat, I will target any heat during the day as necessary to particular rooms, but this…
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Connect Internet Bridge
Hi Please help. Have connected Internet Bridge to wi-fi router. Have tried everything (https://support.tado.com/hc/en-gb/articles/115002187083) but it is not working, Cloud light still blinking. Internet and wi-fi works at home. What do I need to do so it work and connect to the app? Thanks
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Need help with Wireless Receiver installation on Vokera Syntesi 29 e boiler
I currently have a Vokera Syntesi 29 e boiler, which has a Salus wireless thermostat and Salus RF receiver at the boiler. I was told that Tado wouldn't be able to work with the Salus equipment, and that I would need to get the kit with the wireless receiver. I have followed the instructions to install the receiver but it…
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Loss of functions after application upgrade with Tado V3+
I had to resynch my Mitsubishi remote controller with Tado V3+ AC. I usually control my Tado with Homekit automations. I don’t rely on Tado’s app. First bad surprise: Tado proposes only a Thermostat mode to control my AC. I can only see Heat, cool. All other features, that were present before the app upgrade, have…
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Add second smart thermostat to same room with UFH
I use Tado with an extension kit to control my rads and hot water. I also have wet UFH in an extension which I want to add to my tado system. First - if I have a standard non-smart UFH controller with a wired thermostat, can I just replace the existing wired thermostat with a tado smart thermostat? And assign that…
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Flexel Thermostat Not Listed
Good Afternoon I recently set up the system without any great issues except one. I'm trying to fit a wired thermostat to my Underfloor heating, unfortunately the flexel Thermostat for my Underfloor heating is not listed, can anyone assist in helping me wire this up as I've asked Tado but no one has gotten back to me.
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What is the point of the Wireless Temp Sensor...?
...if I have smart radiator valves? I live in a small London flat and I've just purchased the wireless starter kit and some radiator valves for each radiator. I'm now wondering why I even need the wireless reciever and temperature sensor if I can control all my radiators individually. The radiator valves work without the…
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Too hot! Wiring issue or misunderstanding of the setup???
I installed a tado wireless smart thermostat and extension kit last night for our upstairs heating zone. Everything went OK from a technical perspective, and instructions were easy to follow. However, I am struggling to understand what is happening in the house.... I have put smart TRV's in the bedrooms, but there are some…
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Two TRV in a room
Guys. All of my radiators are housed in radiator covers. This is giving me really bad heating to the point where sometimes it does not feel like its on. Which in most cases its not. The TRV thinks its hotter than it is. I have a spare TRV and ive heard of people using an extra TRV per room and using this second TRV as the…
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Extra valves to avoid overheating? What do you think?
Good day all, I hope that you are well. I just started with Tado. I have the smart thermostat as well as 2 smart radiator valves. My heating system is water based heated by gas (if that makes sense?) At the moment, I installed the wired Tado thermostat in my living room . I installed one of the radiator valve in the…
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Can Tado be used for TRV’s only?
Can I set up tado TRV’s and a wireless thermostat and bridge to control my radiators? I don’t want to use tado to control my hot water ...
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Boiler still running even with all smart TRVs off
I've recently installed Tado and I'm beginning to regret it. My boiler is working overtime and Tado won't respond to my requests for help. I have smart TRVs attached to all radiators apart from the bathroom towel rail. I have a wireless reciever attached to the boiler and a smart temperature sensor (which appears to be…
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New installation
Hi, My system was installed yesterday, I've set up my schedules for each room etc, however none of them seem to be firing up the radiators. Any suggestions?
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Set up to replace Drayton Digistat 2 & hall radiator control.
I am looking to upgrade my heating system by replacing my programmer in the hall with a wired smart thermostat V3. I intend to fit smart rad stats though my radiator in the hall has no stat. Will I need to add one or can just the hall be controlled by the smart thermostat. There is a radiator on the landing (open space to…
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Everything been working fine for months, but boiler stopped firing at just after 6am.
Basically as per the title. We've had Tado controlling the boiler, most rads and the hot water for months now and it's great. But this morning, the boiler appears to have stopped firing at just after 6 am. So now we have no heating and no hot water. The boiler pilot light is still alight - but it just doesn't seem to be…
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no heat - room stats are calling for heat , yet pump doesnt run
any ideas? the stats are asking for heat, the pump isnt running and therefore no heat coming through. boiler is electric and has hot water. any suggestions on what to check? thanks
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Summary statistics per month (usage hours etc)
I would like to check how many hours my radiator works in a specific month. Were i can find such statistics? I just want to know which radiator works more and which less. And i want to check the specific month. Or whole year.
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Not connecting to cloud
Tado. Guys, please put a notification on your server health page reGrding this. It would save so much frustration in those effected by this fault.
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Missing notification when battery is low!
Hey, Just been fighting with one of my TADO radiator units.. didn't understand the error message, and only after searching on google - i found the error explained. Low batteries! Why did i not get a notification about this???
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Mounting the Valve thermostat
Dear all, I've tryed to mount the valve on my THermostat, But thought I have tighted the most I could, It was still loose. And even though the app said it was correctly mounted it kept heating even though it was turned off on the app. 1-Do you guys know this valvetype? Do I need a different adaptator? 2- Do I need to…