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Integration with Danfoss Ecl 310
hi. i’m thinking about buying tado, but wanted to know if it integrates and controls settings in a Danfoss Exl 310 controller? i was thinking that it would provide even better control and more savings if it did. does anyone know?
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Is there a way to schedule turning the heating off if not done manually at a certain time?
I'd really like the heating to be turned off in my workshop (where I use my tado's) when I forgot to turn them off manually (through the app) so the heating doesn't go on through the night when I accidently forget to turn the heating off. Ik know you can use a schedule, but I am not at my workshop at the exact same time in…
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Smart Radiator Thermostats DOA
Hi, I have installed 2 from a Starter Kit and 2 from Quattro Pack, so 4 from 6 are working fine, I went to install the last 2 from the Quattro pack and they are both non responsive. Battery tab removed, replaced batteries (all batteries work in other devices to check). These 2 in the bottom tray are just dead it seems. I…
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Multizone Installation Help
We have just had an extension built and have adjusted our heating set up to include underfloor heating in the new room. The existing radiators and underfloor heating circuits are controlled by valves external to the boiler and we were expecting to have them controlled as separate zones. We have an internet bridge and…
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Heating has come on
My heating has come on not on the schedule and the temperature says it’s at 18. Can’t switch it off. I have logged off and signed back in the app, any suggestions?
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Can I use radiator covers on my tado valve radiators
Help please
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Transfer of Tado Home
Is there an easy way to transfer the Tado setup? My house has sold and I am moving so I will need to leave the setup in place for the new owners. Can I just remove my devices and delete my home on the app? Or is there something else I should do?
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Vaillant ecotec 831 plus Combi RT and BUS install difference
Can anyone tell me the difference in using the RT 24v installation as apposed to BUS with the Starter Kit - Wireless Smart Thermostat V3+. My own installation of a Vaillant ecotec 831 plus and those now provided by Tado have suggested I buy an additional power cable and install using the RT supply. Just wondering if it…
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Hot Water..... Where has it gone?
Installed a 3+ system onto my S plan system four days ago and all worked fine. Was able to control my heating and hot water on the app. This morning the Hot water icon has gone and also the receiver units hot water button does nothing ? I have no means of heating my water anymore. I raised a case but no response from Tado…
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Offline schedule
I have a smart thermostat. The internet connection was lost and the thermostat did not follow smart scheduler but kept the last set temperature causeing overheat for hours. I think it is a malfunction. How can I set to follow the schedule nevertheless there is online connection?
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temp set to manual override ? no one in the room...
Since a couple of weeks the temp in my 'living room' is set to 20 degrees . manually Contacted Tado .. gave me this explanation .. but .. no one in the room at that time no homekit what so ever since nobody in the room, nobody can access the radiator knob/thermostats ... Changed my password (hacking ???? ) Anyone any ideas…
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Email for official complain
Hi, I have already wrote here and to the customer service but the answers that the staff member was absolutly not acceptable. He didn't put any effort to resolve my query/problem, he didn't listen and I had to wait a week sometimes to have a pointless answer anyway. I would like to make an official complain, where can I…
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Does Smart Thermostat App shows actual energy consumption?
Hi, Anyone who already uses tadoº Smart Thermostat, does the app shows actual energy consumption or only saving? Screenshots would be awesome. Thanks.
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Ref.: Válvulas compatibles para cabezales tadoº M30x1,5mm
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How to remove an unfinished installation ?
Hi tado In my todo account, I have an unfinished installation of a tado Smart Thermostat. This device is not in use anymore, and I don't have access to it anymore. I want to delete it, but this seems not possible, the "three dots menu" shows only "Help Center", and does not show a "remove Device" . @ tado support, can you…
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Child lock on TRVs
Hi, is there a way to have child lock on the TRV - my 2.5 year old loves the way the TRV light up and keeps playing with it.. our hallway TRV was turned off over the weekend and only realised it today.
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Suggested Installer
My house has been extended and has had new 3 heating zones added to the 'original house' zone - all these zones are controlled by motorized valves with their own thermostats. There is also a Hot Water zone effectively making 5 zones altogether. The boiler is a one year old Vaillant ecoFIT pure 42. The difficulty is that…
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Where is the smart schedule stored?
I'm trying to get to the bottom of some intermittent issues I'm having with my hot water. I don't know if Tado is responsible for them, but I'd like to rule it out. Does anyone know if the smart schedules are stored locally, or only on Tado servers? What would happen if there was an internet outage during a switching point…
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Radiator Thermostat Starter Kit + Extension Kit without buying Wireless Thermostat
Hi, I have a question about possible setup for my home. I have 4 rooms in my flat with 4 radiators. And wireless thermostat as well, which controls a boiler, which is placed outside my flat. I want to have Smart Radiator Thermostat in each room and my question is: do I actually need Smart Wireless Thermostat Starter Kit…
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Vaillant Turbomax 824E
Should this boiler work with the smart thermostat V3+? There is already a Drayton digistat SCR fitted if it helps. Thanks in advance.
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Installation on Worcester Danesmoor 15/19
Hi, I have the Worcester Danesmoor 15/19 boiler, with no remote controller - the heating/water timer etc are all on the front of the boiler. Does anyone know how to install the tado system with this? Any and all help gratefully received. Cheers.
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Herz GP radiator valve 'cogwheel' adapter?
Hi, I'm trying to fit a tado radiator thermostat onto my radiators. It looks like i have Herz GP radiator control valves - straight model (5523). Now underneath the white knob is a little cogwheel on a round thick base which is secured with an allen key. It looks absolutely nothing like any of the valves in the…
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Just Added Add On Wired Thermostat - Problems!
Hi there. Have a wired thermostat upstairs that controls heat on the landing and to upstairs rooms via Tado TRVs. Wall stat in the living died last week so replaced it today with an additional Tado Wired Thermostat. When I change the temperature in the living room it changes the temp in the unit on the landing. Also,…
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EPH thermostatic radiator valve compatibility
Hello everybody. Does anyone know is the the EPH thermostatic radiator valves are compatibles with the Tado radiator thermostats? I can't find any reference to it on neither the web nor the Tado Smart Radiator Thermostat Compatibility Guide. Thank you all in advance.
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Help urgent : j'ai perdu le contrôle de mon habitation via l'application
Bonjour, j'ai installé il y 2 mois des vannes dans un appart à la côte pour pouvoir les commander à distance. Comme cela fonctionne très bien, j'ai acheté un autre kit pour ma maison. Il m'a donc fallu créer un autre compte vu que l'application ne supporte pas (hélas) les multiples localisations. J'ai malheureusement fait…
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ATAG and OpenTherm.
Just want to check that TADO works with OpenTherm link on current ATAG system boilers?
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Tado connecting to an ATAG Blauwe Engel II (2003)
Can you please advice how to connect an ATAG Blauwe Engel II (2003) Non OpenTerm device to the Tado Thermostat? I was previously informed by ATAG that my device was equipped with Open Therm but after installation (and not working) i recontacted ATAG helpdesk. My device seems to Old (serial no based). I'm not willing to…
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How do I get my Smart Radiator Values to turn on my central heating?
Hi everyone, I installed the Thermostat, Wireless Heating & Hot Water Starter Kit but I'm having problems with the operation of additional Smart Radiator Valves. In short, they don't call for heat. Its only the main thermostat which does. So if that has reached its desired temperature but a different room with a Smart…
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New boiler causing thermostat issues
I had a new boiler fitted about a week ago and all was fine. Last night i finally got around to updating the boiler in the app. Tado now seems to think that i want thermostat to have more control, and has added a hot water option to the system (I don't have the relevant bit to do this - i just need it to be a thermostat),…
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Bleeding radiators with trvs
Hi May be a daft question but I have tado TRV’s on all my radiators apart from one. If I want to bleed my system is there any special steps I need to follow? Do all valves need to be set to high temp to allow water to flow in?