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Help with replacing Satchwell TL35 Thermostat
I am trying to replace my old Satchwell TL 35 Thermostat with the Tado Smart Thermostat, but I am a little unsure of the wiring. There are 4 cables on the old stat, Red, Black, Black and Green (earth) - see attached photo. Where do these go on the new Tado Thermostat? Any help appreciated.
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New Install Help..
Hi All I've just installed Smart Thermostat V3+ Starter Kit and I've got an issue where the boiler (Vaillant ecotech pro 28) replaced a Danfoss wired Thermostat using 2 wires COM/N0 The 2 Radiator valves work fine but the boiler is running all the time, I have everything switched to off on the app and its still running…
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Tado Support - Not Responding to Installation issues?
I have installed 4x additional Smart TRV's and 2x Smart Thermostats to use a external temperature sensors, I need these configuring to call for heat and also the Smart Thermostats added to the rooms with the TRV's to control the temperature as they are behind curtains and the radiator temp is generally off by quite a bit.…
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2 physical heating zones, 2 wired thermostats and multiple TRVs
Hi, My home which has the following setup... 2 physical heating zones (1 upstairs and 1 downstairs) 2 wired thermostats (1 controlling the upstairs zone and the other controlling downstairs) Ideal Logic+ Combi c30 boiler Multiple TRVs Both thermostats and all TRVs have been changed to Tado devices. I've created rooms in…
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Setup
Hi just installed the tado v3 wireless wall thermostat, extension and 4 smart rad thermostats. I have 10 rads in total (2 towel rails, 4 rads fitted with the tado smart rad thermostats and 4 fitted with manual danfoss thermostats) am I right in thinking that the 4 rads with the danfoss thermostats and 2 towel rails work…
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Heating system switched off
Good morning, So I recently installed the multi-room system of Tado, with an extension kit on the central heating system, 1 Smart Thermostat and 2 Smart Radiator Thermostats in the living room, one SRT in the master bed room and one SRT in the bath room. Our baby room and kitchen are not (yet) equipped with a SRT. Now, I…
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Does Tado supports two heating system?
Hi, I am moving to a property where there is a separate annexe with its own central heating and hot water boiler system. How can I control my main house and the annexe with my Tado Home app? Regards, Dhruba
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Set-up tado for hot water (Smart Thermostat V3+)
I can see that HotWater can be set-up for Hot Water. I have an extension kit that talks to by combi boiler but I cannot find anywhere in the app that let me configure the hot water like so: Where can I find the information regarding this aspect?
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HELP for configuration
Hi have the following setting: 1 Smart Thermostat 4 Smart Radiator Thermostat (one on each room) I would like to drive the heating system mainly with the Smart Thermostat and I want to set the Smart Radiator to shut themselves if the temperature in the room reaches a certain temperature. What's the best configuration I…
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Smart Radiator Thermostat valve heating off
If you turn heating off for a Smart Radiator Thermostat, will this shut the radiator valve by closing it?
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Do I need the extension kit and thermostat? Honeywell system.
HI, I am looking for some advice. We want to replace the thermo stat with a Tado device. Don't need to control the hot water with Tado unless I have too. or its an easy swap out. Below are photos of my system. I have Worcester Greenstar HE condensing boiler and a cylinder in the airing cupboard. Do I just need to replace…
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HOW CAN I CONTACT TADO
Use the chat! Well the bot said within 4hrs, then 1 day, then 1 week. There is no phone number, only an answerphone. My system hasnt worked correctly for months. This service is appalling. What is going on??????
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Rooms in Zones
I have three zones in my house. Each zone has it’s own zone valve. I have a Tado thermostat for each zone. I now want to allocate individual rooms to each each zone. Rooms have one or more radiators with Tado TVRs. How do I do it?
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Replacing Tado
Tado tech support seem to have given up and are suggesting I return it for a refund as the valves just can't keep reception with the bridge and it's messing around with my boiler. Does anyone have any experience of other systems? I remember doing so much research before I bought Tado and I more have to do that all over…
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Online Installation Assistant
Hi All I'm moving house in the next couple of months, and want to integrate Tado into the system (the full monty i.e. thermostats and TRVs). I'd like to do as much homework on installation in advance as I can (more about the wiring side of things), but without having a product to register in the app, I can't get to the…
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Smart radiator thermostats not turning on heating
I recently installed 2 wired smart thermostats. I then installed a radiator thermostat and found that it was not switing the hitting on in order to heat the room it was installed in. Has anyone had this problem.
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Radiator valve heating loop allocation
We have 2 heating loops in our house, ground floor on one and upper floors on another and we have tado smart thermostats controlling each look. We have added 3 smart radiator valves but there is no way of telling them which heating loop/thermostat to request heat from???
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Radiator valve heating loop allocation
We have 2 heating loops in our house, ground floor on one and upper floors on another and we have tado smart thermostats controlling each look. We have added 3 smart radiator valves but there is no way of telling them which heating loop/thermostat to request heat from???
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Question re Smart TRV & general thermostat interaction
Hi, I’ve just had Tado installed and have Smart TRVs in all the main rooms (lounge, kitchen, bedrooms). No Smart TRVs in the hallway and bathrooms which are still manual valves. In hindsight I think that probably wasn’t the best set up. The house is narrow and over 3 floors, lounge on bottom, kitchen middle, main bedroom…
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Tado app not connecting
I’ve got an extensive tado system with something like 14 thermostats across the house. System was working really well but over the past month, every time I go into the app at least 80% (and sometimes all) of the thermostats are showing as not connected. I’ve replaced batteries, unplugged and reconnected router (bridge has…
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Smart Thermostat installed as Wireless Temperature sensor
Can a smart thermostat be installed as a wireless temperature sensor and added to an existing room? The only way I was able to do this was to register the smart thermostat and then call tado to move it to the correct room. When I register the smart thermostat is assigned direct to a new create room and cnnot be moved!…
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How accurate are the humidity values recorded by Smart Radiator Thermostats?
Our apartment is old and we need to manage our ventilation properly to avoid humidity to accumulate. I hoped that Tado's humidity measurements would help, but the values they give seem to be off. Does anyone know what can be done to improve the measurements?
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Upgrading from v1 to v3+ kit
Hello, I already have a v1 kit, for about 5 years and want to add the smart rad thermostats, so I've bought a new tado° V3+ Smart Thermostat Starter Kit. My question is about installing this kit and making sure it is associated to my existing Tado account? Can anyone guide me as to how to do this please Thank you!
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Smart radiator stat not turning on heating
I recently installed 2 wired smart thermostats. I then installed a radiator thermostat and found that it was not switching the heating on in order to heat the room it was installed in. Looking for suggestions
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connecting extension kit to my old receiver
I have a ideal vogue c20 combi boiler with a wireless controller and already have a receiver next to boiler. have tried switching over and all is well, i have power and pairs with internet bridge. But when i try and get heating to work it doesnt seem to want to work. see pics for current wiring of receiver. any help would…
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Smart Thermostat V3+
Hello how do I know if the product that I ordered is V3+ version ? I ordered as V3+ but I have not seen ì anywhere on the box the version V3+ printed. many thanks
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Replacing Two Wireless Thermostats
Hi All. I'm interested in investing in Tado. My house currently has two conventional wireless thermostats to control two independent zones (upstairs and downstairs). I've been informed by Tado support that the wireless extension only supports the connection of a single Tado thermostat. But could I have one wireless and one…
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Worcester Boiler - Wired Extension not working
I've installed the wired extension kit and everything appears to be working on the app but it doesn't actually turn the boiler or hot water on/off. I've got a Worcester Greenstar 28i Junior boiler and a wireless thermostat at the moment. I've followed the instructions to connect the +/- outlets in the extension kit to the…
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Ac control and valves together
Hi guys, As of yesterday i got myself 2 radiator valves and a bridge (yay!) but now I’m thinking about getting an sensor eventually to measure more accurate. I also got an AC and want to buy the AC controller when it gets on sale. Now my question is, would the sensor/thermostat of the ac controller be able to see and…
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Smart termostat or smart radiator valve as "master sensor
Smart termostat or smart radiator valve as "master sensor" to control (other) smart radiator valves. Can i get one smart radiator valve or smart thermostat (room 1) to control another radiator valve (room 2) regardless of the temp. in room 2?