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How to enable temperature with comma (for example 20.5)
Hi community, I wonder how I can enable to set a temputure like 20.5 instead of 20 or 21. On my living room setting I can do this but for other rooms I cannot. Might be due my thermostat that I use as measure device in the living room. If possible, how can I enable this for my other rooms too?
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How can I check / control the prioritisation settings?
Hi I now have four zones set up: a "living room" zone with a Smart Thermostat and three bedrooms with Smart Radiator Valves. I want to confirm/ensure that the heating only comes on under control of the Smart Thermostat, and not just when one of the bedrooms falls below target temperature. Is that the default? How could I…
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Just replaced faulty extension kit
Just replaced faulty extension kit and now the app says we can't complete your installation...reply to an email which I have done but still doesn't work. How do you talk to anyone at Tado? I have had one for a few years and afraid to say the customer support is dreadful. Does anyone know how I can get this poxy thing…
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Dry & choose fans speed
Hi, last week i bought Smart AC Control V3+ and tried to set it up with my AC Mitsubishi electric msz-ge35va. During configuration process my ac was detected automatically( by pressing power button on the remote) . The problem is with dry mode and fans speed. in tado app fans speed is not available when dry mode is used. I…
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A/C control
Do you plan to release an A/C controller for hard wired, centralised, heat source Aircon units? currently controlled by Fantini system. Can an existing Tado Smart Stat and extension kit be used [recalibrated for cooler temp detection]
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My extension kit doesn't switch off.
I work with a Tado thermostat and an extension kit. I am trying to use the relay output of the extension kit and I connect between pins 1 and 4. Immediately after start up, I get signal at PIN 4 but it never switches of? Meanwhile the thermostat switches correctly, but the extension kit doesn't switch. I have put the…
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Dual heating system problem
Hi guys, I'm new here, and I've had a look around and can't see anything related to my problem exactly. So I've got a dual heating system, so two thermostats. One upstairs that controls ONLY the upstairs radiators, and one downstairs, that controls ONLY the downstairs radiators. With the thermostats that were originally…
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Unable to assign rad thermostat to new room without tech support
Hi guy, ‘my setup so far is 1 Smart room thermostat and 7 rad thermostats. Previously I had installed 5 rad thermostat and part installed the smart room thermostat (waiting for my wiring diagram) and everything went ok I was able to assign each one to a separate room. tonight I completed the install (wired) of the smart…
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Radiator thermostats
I have successfully (I think) installed tado and two thermostats. One in the bedroom and one in the lounge. I can allocate the first one to the room ‘main bedroom’ but it won’t let me allocate the one in the lounge. Any suggestions?
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Why should I use the Room functionality
First, this is related to having an affordable external temperatur sensor (have searched and read a lot on the forum). I have multple Tados Radiator Thermostats (V3+) in several big rooms, groyped by the Room functionality. I have noticed that a significant temperatur difference might exist between two heaters in the same…
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Smart Radiator Thermostat displays two groups of dots instead of temperature
One of my Smart Radiator Thermostats displays two groups of four dots that move outwards from the radiator when trying to set temperature. This is after a battery re-install until the final "three blobs" display after seeking the mechanical endpoints, at which point the two groups of dots are displayed instead of the…
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Tado and Zone valve
Hi, Can i connect a Tado Smart Thermostat to a Honeywell zone valve on my radiator zone? So when one of my Tado radiator thermostats call for heat it alerts the Smart thermostat that will then open the zone valve and start the boiler if needed? My boiler is a Vaillant ecocompact VSC 206 with a Calormatic 470f unit.
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Early Start and geofencing
My heating today started heating nearly two hours before the scheduled block time AND while I was nowhere near home. That doesn’t seem right given the supposed advantage of geofencing. Have I got something set up wrongly?
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Problems
Anyone else had Major problems with your Tado?
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Green star HDU
Hi there I have a Worcester greenstar hdu, as it is powered by biomass. The boiler is not listed. The thermostat is a cm907 which is a simple relay. the boiler was not listed, so what can I do in this situation.
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Heating too early
How do I stop my bedroom radiator coming on in the night? It’s set for a 7am start. Pre warm and early start are not selected as far as I can tell.
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Wireless setup
Hi, I've just had a new Viessmann combi boiler installed today and I was under the impression the tado thermostat would be able to wirelessly sit with me in the room I'm sitting in around the house. However my plumber has installed it in the airing cupboard in which the boiler is located. This is pointless right? I have…
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Multiple heating zones
This may sound like an odd question but we have a multizone, multi-controller setup at home. So we have: Gas fired central heating with a wired thermostat in the hall An extension with plumbed in underfloor heating and a wireless thermostat and controller 3 separate zones of electric underfloor heating for existing rooms…
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Cant get Extension kit to work with Worcester Greenstar 30i ErP boiler
Hi The Extension Kit is saying 'Unfinished Installation' and is showing the red pause icon. It's paired, as the white led on the extension kit flashes 4 times and I can see it in the App. The boiler engineer has connected the wiring as per Tado's instructions and attached are pics of the wires He's powerflushing at present…
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Hot water
I Have installed the extension kit and the room thermostat but I cannot control my hot water only the heating which works fine. I have reinstalled the App on my phone. I Set things up via the website rather than the App, however the App works for the heating however does not show controls for the hot water nor does the…
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Tado support UK telephone number
What is this please and its hours of operation?
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Extension Kit - Installation Will Not Complete
Hi, My Electrician has already paired the Smart Thermostat and Bridge but cannot add the Extension kit . He's partially installed the Kit and it is paired with the router but the installation will not complete. It stated that Tado needed more info. What does he need to do to complete the installation of the Extension Kit…
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Just installed thrmostate and extention kit all showing connected on App but still no heating?
Any help please from a very cold house and now with a grumpy wife....
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Query
Help needed I have the smart thermostat linked in same room as a radiator thermostat when I change the temp on app only flashes and shows the change on the smart thermostat not on the valve is this correct or should they both show the change ?
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Device name wrong on website & app
The device name shows as "Fine8" on the web display and my phone display. When I dig into the Tado settings on the phone app (People -> me -> Mobile Device) it also says Fine8, but I can't change the "Device Name" setting under this. The iOS it displays is correct for the phone. The device name for the phone (Apple…
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Problem with immergas victrix 24 tt boiler
I bought few days ago a Tado thermostat and I changed my old Computherm Q3 to it. I noticed the boiler only running on first power level(one flame icon and It can 3), but tado thermostat request for highest heat level(3 heat wave). My boiler is Immergas Victrix 24 tt. I noticed also that my boiler doesn't turn on the low…
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How to raise a "support ticket" with Tado
Does anyone know how to do this please? I've tried with a couple of Tado persons on "online chat" today but its clear after several hours they don't understand how Tado modulates a boiler. Can't find a phone number either. Very difficult to talk to anyone technical at Tado who knows their stuff.
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Smart schedules not working
Ok guy, new user here I have my smart thermostat setup to go off at 10pm and come back on at 7am and all the other room are the same , but I now I wan’t one room to go off at 11pm instead which I have set for that particular room, now the tile colour has changed to denote that it is on and the room temperature is below…
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Slow response to manual temperature change
I am concerned that it can take up to 15 minutes for changes to my thermostat to be recognised by my boiler {especially turning it off if I get too warm in the house). I keep asking technical about this and I keep being told that it's to do with preventing boiler overwork. But in another house, Hive can control changes…
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Boiler programmer on or off
Hi guys just about to purchase a thermostat starter kit and 4 rad stats, My boiler has a remote programmer and thermostat now I know the remote thermostat will be replaced with the Tado thermostat but what should I do with the programmer, should I leave in the timer mode or would it be best to set the programmer to…