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Tado App on Android
Can now log into the tado via the website. However the TADO App on the tablet is not responding
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V1 thermostat on a V3 system
Could I use a V1 thermostat on a V3 system simply as an on/off switch for underfloor heating?
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App main screen question
On the main screen of the v3 app, there ate 2 temperatures displayed: One in a large font, to the left of the humidity reading, and one superimposed on the manual control button along with a thermometer icon. The system is not in manual override, and is currently in Away mode. Please can someone categorically explain the…
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Heating not working at all
Now that there is no longer a helpline I tried to start a chat - but it says ‘back on Monday’ ‘. This isn’t good enough. We are old and need heating now. Can anyone please help?
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Help needed
We had a power cut last night and now the Tado heating isnt working (combi boiler and hot water is fine). I've tried re booting the internet bridge and the extension kit but still nothing
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Energy Savings
Just (marginally!) interested in people's energy saving. Mine since I started last autumn are: Oct - 1.9% Nov - 3.6% Dec - 0.5% Jan - 0.3% Feb - 0.1% Hardly worth crowing about? Are yours any better?
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Zones or Multiple Rooms
Hi, A little advice or guidance please. Had TADO from the start V1 to V3+, several Smart Rads / Thermostat and extension kit. My current setup is Heating / Hot water with the Thermostat and 2 zones upstairs and downstairs with smarts rads in each. Is this the best way or is individual rooms the way forward? Should the…
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Pricing for auto-assist?
I own a tado v2 system, I've never had to pay for geofencing. The app keeps nagging me to upgrade to the new v3+ app and it shows a screen assuring me that I won't have to pay any extra charges. However - if I click the "What is Auto-Assist" link it takes me to a page on the tado support site that clearly states auto…
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Smart schedule heating coming on later than start time ~1hr late!
Hi All, I've had tado for just over 6 months and all has been well. This week though I noticed it was colder than usual in the mornings and saw the temp was much lower! I've attached the heating chart for the past 2 days and as you can see that the heating is not coming on and heating at the expected start time as it has…
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Set Main thermostat to priority over Radiators
The reason I haven’t got smart radiator valves yet is that I want my heating to go on and off at the times set in the schedule, but for some to stay off at certain times and others at other times. I won’t (usually) want the radiator valves turning a room on outside of these times. Or have I misunderstood?
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Manual Use of Thermostat
Can I set the thermostat to away mode from the thermostat itself manually? I used to do this in my old analogic thermostat by setting it to a low temperature. This would avoid my use of geofencing which consumes battery excessively from my phone.
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To turn radiator on/ off at a distance
Wouldn’t it be nice if we could turn on the radiator at a distance even if you aren’t home or near your home. I think this would improve the app and how the app works. This way we could put the radiator manually on even if we aren’t home, this way your home is warm when you get home.
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3 way controller help!
Hi, hoping someone can help or point me in the right direction. I have just bought a new build property. It is a 3 storey house with 2 thermostats and a 3 channel controller which runs the 2 thermostats and the hot water tank. I have just purchased the tado starter kit with hot water extension, and extra room thermostat…
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Smart AC V3+
I have a Mitsubishi Zan AC unit and I am trying to setup non-thermostatic control. The V3+ app allows me to select the “change to non-thermostatic control” button but then launches the thermostatic control setup. Has anyone got any suggestions? Thermostatic is very limited, don’t get dry mode or climate control mode, non…
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2 floors heating
Hi, I have installed Tado on ground floor with floor heating. Upstairs there are individual radiators with thermostatic valve. But, if on ground floor heating is off, than I can't heat upstairs room. So I think I need a second smart thermostat, but don't know how to install it (wired-wireless?). Thanks for help!
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Newbie help pls
Hi do we have to fit a thermostat as well if we’ve fitted the TRVs system ?
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quick turn off multiple rooms
have 8 rooms how can i quickly turn on or off rooms without altering timing sequences.
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Simple upstairs and downstairs thermostat setup doesn't work
I have a wired thermostat downstairs in my house, and a wireless thermostat upstairs. I also have hot water control. (I.e. a starter kit with hot water control plus a smart thermostat add-on) If the upstairs thermostat demands heat and the downstairs thermostat does not, the upstairs radiators get hot as expected, and the…
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Tado Smart Radiator Thermostat
Do I need a brige / hub if I already have a Apple TV
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Relocation of Tado Thermostat
I have just had a Tado thermostat installed with new boiler. I don’t like where the thermostat is located because it’s in a room not used so is colder than other rooms. This means commonly used rooms are too warm as the thermostat believes it’s cold and the heating remains on even though the commonly used room is too warm.…
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Tado extension kit - de-registering
Hi, I bought a tado extension kit second hand, which I now want to install. I have been unable to register/activate it because it hasn't been deregistered by the previous owner, who is not responding to my communications. Is there anything at all I can do or is this just now e-waste? It would be such a shame if that's the…
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Extra boiler connection
I would like to install a boiler separated from my heating system. How can I connect it to my Tado network to manage my water temperature? The model I would probably install is CTC 102 waterboiler
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Connection issue - Smart Radiator Valve
I've had Tado installed for over a year, including Smart radiator valves throughout the house. Initial connection problems with some valves were solved by moving the Bridge to the centre of the house (upstairs) and it has been working well for months. Recently, one of my downstairs radiator valves started to fail to…
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Firewall ports/destinations
Due to Tado's critical dependency on internet connectivity I'm looking to install a failover 4G modem connected to my WAN-failover capable router. I'd like to ensure that I restrict traffic to ONLY Tado-Related and would like to use as many elements as possible to do so, as opposed to JUST allowing the Tado gateway IP…
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Inviting people to my Tado
Invited my partner to tado, when she logs on to app, knocks me off. Any ideas how we can both be on ?
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Master Thermostat Control?
Dear Tado Community, Currently I have a TRV in each room of my house (living room, bedroom, spare bedroom). I have the main control thermostat in the hallway. Currently each room can call for heating independently - which is great. However, I would also like the thermostat in the hallway to act as a "master thermostat" so…
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Tado thermostat in the summer
I've just had a Tado thermostat installed with a new combi boiler. The house temperature is very comfortable at the moment. I was wondering how I should set things when it gets warmer? Previously I just had the boiler on a timer and just has the radiator in the bathroom on to dry towels. Do I have to set the Tado…
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Tado Smart Thermostat and Smart Radiator Thermostat valves interaction question?
I don't know if my question has been asked before but if so I cannot see it. I don't fully understand how the Smart Radiator Thermostat Valves work. My house has one single zone heating valve and a second zone valve for the hot water. It is the heating side I am unsure about. My question is this. For instance if room A has…
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Connection being lost to Smart Thermostat
I have just resolved a connection issue, on checking with support my bridge was operating on channel 11, the same as my nearby access point (Channel 1), I have changed the AP to channel 11 and all connections are now good. This information should be on the website!
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Smart AC control cannot connect Wifi
I change my wifi router, so I do factory setting on my smart AC control. However, I cannot able to connect my AC control to my wifi after trying a lot of times. My wifi works well with all my other device like iPhone, computer, Apple TV,,. but not the AC control. The error start at the accessory setup (which should be…