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No heating... Please help
I've installed the extension kit on a glow worm betacom 4 30c combi. I removed a Drayton rf receiver and installed the extension kit on the "bus" + and - connectors as instructed. Removed the timer as instructed from boiler. Boiler is on Extension kit is synced and light is pulsing. No heating.... Help please.
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Since Tado installed, massive lag-spikes in different gaming services
Ever since we installed the Tado into our network we're experiencing massive lag-spikes in gaming services. I cannot find a list of ports used by Tado and de-prioritizing Tado in the network settings of the routers still blocks other communications. Could you supply a list of ports used by Tado? Next to that I also cannot…
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Smart Thermostat and Smart Rad Thermostat
I’ve just installed my new starter kit (Smart Thermostat, extension kit, and four smart radiator thermostats). However, I’ve encountered an issue which other people may have and I’m wondering how I solve it. The smart thermostat is placed in the living room. However, I don’t have a SRT on the radiator in the living room…
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Thermostat cannot handle requested temperature in 0.5 degrees interval?
when I request eg. 19.5 degrees using the app, the thermostat shows 20 degrees as requested temperature. It seems like it cannot handle the requested temperature up to 0.5 degrees. Also when changing requested temperature at the thermostat itself, it jumps from eg 19 to 20, no 0,5 interval. Is this a limitation, the…
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Home screen layout
Can i change the position of thermostats on my home screen eg group all the bedrooms at top of the screen
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Tado extension kit dropping connection every 10 minutes
Hi All, Installed the Tado starter kit a couple of days ago. This includes the extension kit, smart thermostat and internet bridge. The extension kit came with firmware 31.13 and I’ve asked Tado to update this to 64.6 as per another thread in order to use the bus system on the Vailliant 838 however my extension kit is…
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Heating not working
I have an installation that has been working for 3 years now. However, I've just started up the heating for the winter and the boiler isn't firing. With the extension kit disconnected, the heating works just fine with the boiler's standard controls. I've had an engineer out today who confirmed that the boiler is ok and the…
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Extension kit heating always on/calling for heat - blinking 4 times
I've just installed the Tado Wireless Heating starter kit (room thermostat and extension kit). The extension kit is connected to an Ideal Esprit Eco 30 boiler, following the detailed step-by-step provided by Tado. Photos of wiring attached. I have existing Tado valves so have connected to the existing Bridge. The internet…
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Two problems with Tado
Hi I currently have two (unrelated) issues with my Tado. The first one: My Tado thermostat for my radiator shows the following image when trying to set the temperatue using the actual thermostat. What does this mean? The second question: One of my radiator's valve looks like below: None of the "Tado extensions" will make…
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Wired Thermostat and the addition of Smart TRVs
Hi, I installed an extension kit and wired thermostat last year to allow the improved control of both my central heating and hot water. This thermostat replaced a traditional stat located centrally in the hall. I have 15 radiators which all have a mechanical std TRVs fitted. I intended to replace these valves gradually as…
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Replacing a Cosy installation
We had a Cosy Smart Thermostat installation which was reasonably good. The idea was to move the device with you around the house and your room temperature would reach the level you had set. Problem was the whole house heated up to produce the required temperature in the occupied room - often overheating the rest of the…
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Thermostat in kitchen, not ideal ??
I have a Zanussi combination boiler mounted in my kitchen, I have wired a thermostat next to it, not ideal with cooking etc. Is it possible to wire a extension kit too the boiler, and move the thermostat to a more suitable room ?? I have been informed the Zanussi boiler has the insides of a ideal boiler ??
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Upgrade or not...
Hi Folks, I'm new to this forum but not to Tado. I have a Version 1 install I did about 5 years ago. There is nothing wrong with it really, It is all working fine and almost fits my current needs. So the answer is 'No' I don't need to upgrade 😁 My fiancée has never really liked it. She would prefer a good old fashioned…
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One Extension kit with 3 thermostats?
Can the extension kit work with more than one thermostat as an remote temperature sensor? Or can it only work with one TS?
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Bought 6 radiator thermostats.. Not working as expected!
I bought 6 tado radiator thermostats for my existing system. Installation seemed straight forward and all devices seen and registered as working. So I tested to see if i could just have the living room rad on and set all the others to be 14C..... The living room is fine... But 2 of the rads have still heated up despite…
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Is my TRV incompatible for TADO smart radiator thermostat?
Hello, I am posting the thread to check if my TRV (across my house) is compatible with TADO smart radiator stats. I have the TADO kits with me but I cant figure out which attachment fits this model, hoping someone can help me out here. Thanks, Tom
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Idris Crumlish
i have a worcester 24cdi combi boiler with British Gas rc plus thermostat will tado work
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Adding a wireless thermostat to an existing wired system?
Just installed a wired thermostat (heating only, no hot water) plus several TRVs. Realised I also need a wireless thermostat. Can I just buy a wireless thermostat and it will connect to the existing system? Or do I need to also buy a wireless extension (costs a lot more)? Thanks RedTom
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Lost access to extension kit still connected to phantom 'Home'
I have a two boiler home and had added a second Extension kit to a separate account. That worked fine. Then I made the mistake of moving from my first account to the second one through an invite. This gave me access to the second account and second extension kit, but I lost access to the first one. Unfortunately the…
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Exchange from Satchwell 2259 thermo statto Tado
In my current thermostat, I have a Live, Neutral and Earth cable. Please can anyone advise if this is adequate to run a Tado? Thank You Ross
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Replacement Smart thermostat to control Hot water
Ok so I have lost my original smart thermostat that controlled my hot water via the extension kit. I have a replacement smart thermostat which I have added to my devices which works ok for heating. Unfortunately my hot water is still looking for my original thermostat and I dont seem to be able to find how to swap the…
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Replacing a Nest and how best to zone with TRVs
We inherited a Nest smart thermostat with our house, and I would like to replace with a Tado since i'd prefer the HomeKit integration - has anyone done a straight swap? If so are there any gotcha's with installing the extension unit (i.e. is the wiring the same?) And which kit do I need? Wired or Wireless? (I know the Nest…
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What do the boiler levels really mean?
I noticed that when the current temperature is closer to the target temperature, the smart thermostat does not even turn on the boiler. it shows the heat demand as <10~15% like below. Is this intentional? when the demand shows two bars then it turns on the boiler. is this correct?
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Moving from Honeywell duel to Tado single
HI My local installer sold me a lemon and while i asked about Tado he convinced me to take a terrible Honeywell setup. I need some advice on what to buy to move to Tado and bin the Honeywell kit. Current setup: 2 x Honeywell Lyric Wireless thermostats A Split home valve for each hoeywell to call for heat. HOWEVER this has…
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Screw holes up and down, not on the sides
Tado smart Thermostat expects the screw holes to be on the sides. in my case its top and bottom. and there is no place to drill new holes. any ideas how to work around this? I would love to not use the tape and stay with the screws. Image here
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Posted by mistake
Posted by mistake - sorry
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Connect Vaillant turbotec plus vuw-soe 282/3-5 to Tado wireless extension kit.
Hi, I tried to connect my Vaillant turbotec plus vuw-soe 282/3-5 to Tado Wireless Reciver (BR0214113536) but when i tried to test the system, the boiler did not start to heat up. I tried to use bus + and - connection and i tied tu use 7, 8, 9 connection, but there no responese from boyler.
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Help with replacing Satchwell TL35 Thermostat
I am trying to replace my old Satchwell TL 35 Thermostat with the Tado Smart Thermostat, but I am a little unsure of the wiring. There are 4 cables on the old stat, Red, Black, Black and Green (earth) - see attached photo. Where do these go on the new Tado Thermostat? Any help appreciated.
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New Install Help..
Hi All I've just installed Smart Thermostat V3+ Starter Kit and I've got an issue where the boiler (Vaillant ecotech pro 28) replaced a Danfoss wired Thermostat using 2 wires COM/N0 The 2 Radiator valves work fine but the boiler is running all the time, I have everything switched to off on the app and its still running…
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Tado Support - Not Responding to Installation issues?
I have installed 4x additional Smart TRV's and 2x Smart Thermostats to use a external temperature sensors, I need these configuring to call for heat and also the Smart Thermostats added to the rooms with the TRV's to control the temperature as they are behind curtains and the radiator temp is generally off by quite a bit.…