Why do the smart trv’s cost more from Tado professional shop than off Tado shop, I have bought the Wireless Smart Thermostat Starter Kit V3+ as it has Modulation Control but can see no difference in t…
TADO working fine if individual STRVs are added to dashboards but where 2 x STRVs are controlled in TADO by the room stat in that room I cannot get the thermostat onto the dashboard. This means the zo…
Hi - I have an Visseman Vitdodens 100 OpenTherm compatible boiler. OpenTherm updated their technology in 2021 and I want to know it the Wireless Smart Thermostat V3 supports the full latest Open Therm…
Hi All, I have a Greenstar 4000 combi boiler and I'd like to use the digital connection to enable hot water pre-heating and control the heating via modulation. Is this possible with the Tado Wireless …
Ever since I put in smart thermostats the gravity fed boiler keeps firing for approximately 20 secs every 4-5 mins. It’s not on a separate zone so is “always on” along with the two heating zones which…
I have a Viessman 100-W B1HF-M and a V3 Tado setup The bridge, hub and thermostat are all connected to the WiFi However when adjusting settings via the app or using the thermostat it doesn’t ‘call’ th…
Hi I have an old Honeywell thermostat Wired identically to this one . My understanding is: Earth to P1 2 to P2 3 to NO 1 to COM Can anyone confirm this is correct?
I am fitting smart thermostat to a M30 x 1.5mm valve head (probably Myson) and getting error E2. This means no contact between the pin and the thermostat. Any ideas on how to resolve this?
Hi Just had a Samsung / Joule Air to Water Heat Pump Installed. At the moment its wired with the Samsung Wired Programmer setup, We purchased the Tado Wireless kit to work as the main thermostat for t…
Hello, is it possible to install a Tado smart thermostat (starter kit v3+) on a Vaillant ecoVIT plus VKS INT 196 ? And how? (Connections on the board, ebus...?) Cannot find any info about that. Thanks…
Combi boiler. I proved everything worked fine when installed. Worked for a few days and has now stopped. I turned temp up in app and thermostat and neither kick boiler into heating. Pressing the manua…
Hi all, Don’t know if it’s me just being stupid here.. I have scheduled my heating to come on for an hour a day in the morning to heat the house. I am finding that the radiators are hot at random poin…
My house has a central heating system plus underfloor heating in 3 rooms. Can I bring the 3 x underfloor heating systems into my Toda environment as separate zones. So I would have 1 x room thermostat…
Today I had two radiators with the message: low battery. So I decided to change them. I replaced the batteries in both radiator thermostats and only one came alive and the other is dead in the water. …
Hello, I have installed and configured the wired starter kit with my Glowworm Essential 28c boiler but no matter what I have set in the app for the heating schedule, the boiler just stays on. I have: …
Hi, I recently swapped my old system boiler for a combi. I specifically got a boiler with opentherm so Tado could modulate it and that is all wired up and working fine. I’ve actually had my Tado for m…
Hi our gas usage has been incredibly high for a while now and been trying to get to the bottom of it. It feels like it is burning gas for way longer than it should. So I tested it with Tado when I tur…
When the thermostats were on sale in the summer I got another one with the intention of trying to replace the crappy thermostats that controls the electric underfloor heating in the bathroom. Forgot a…
Hi, I’ve had the Tado installed on basis that I can control remotely but my tenant (once found) can also control. Aim here is I can ultimately control and add/remove tenants to then manage accordingly…
Hi, I have just installed two smart stats as an add on for a system installed last week. The original installation is all working and if one of the rad stats calls for heat it fires up the boiler but …
The support@tado.zendesk.com email has always been very responsive but I have sent two emails recently without a response. Has the support email address changed?
