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My newly installed system dropped off last week, and I can’t get the Bridge to reconnect.
I set it all up last Tuesday and everything worked immediately. The internet connection took a matter of seconds. Everything was fine for about 30 hours, then the Bridge connection was lost. Despite attempting everything that Tado suggest, nothing. I’ve even bought a TP-Link switch to realign with 10/100 Mbps. Their…
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Heating permanently on
I've replaced a Drayton RTC thermostat with with a wired tado, this connected to. Baxi combi boiler. I set the boiler heating to constant as per instructions but now the heating is permanently on, the tado app/thermostat is not controlling heating i've attached a photos of the old thermostat wiring and how I've wired the…
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Additional Wireless Thermostats
I have three wireless sensors, and three radiator thermostats. Currently, each of the main rooms is my house has one of each (I.e. one sensor and one thermostat). When my house gets cold, I’d like to be able to increase the temperature in all rooms simultaneously and centrally, without needing to go into each room. Is it…
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Hot Water
Can the hot water be turned off without affecting the central heating. I can only think of changing the schedule
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Installing wireless smart thermostat receiver
Hello all! I Hope you’re doing great today. I have a little question, I’m trying to install the wireless smart thermostat. But sadly I cannot find my heating system in the model selection for the receiver. I know it’s an older model; 14 years old. But it’s not in the list. What can I do? We don’t have an existing…
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Radiator Thermostat Firmware 204.1?
I've got 7 SRTs and 5 are on firmware 95.1 (have been at that version for ages). Two have just updated to firmware 204.1! Anyone else seen this large jump in firmware revisions?
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TRVs not firing up boiler
I fitted a TADO wireless starter kit & it is now working well so I thought that I would add some TRVs. Having installed 3 of them I am puzzled that the temp shows what is selected on the trvs and in the app but no heat demand is shown in the app. Consequently the boiler is not firing up when I select heat in a room. Does…
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Very loud noise from two different radiators since Tado installed
I've had Tado for about a year and a half. Mostly it's been good but there are two glaring problems that we haven't been able to fix. When the programs run automatically, often my boiler gets a fault code and goes to sleep until I reset it. The plumber has been round many times as it happens over and over. He installed a…
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Home is not a golf course!
Does anyone know what to do when Tado misidentifies home? It thinks my home is plum in the centre of a golf course about 35 miles from where Iactuallyl ive. I only noticed recently, although it explains why geofencing has never worked.
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Drayton TRV3 valves no longer supported?
Hi, I have a mix of TRVs which were easy to set up, except for the Drayton TRV3. The Tado info list said I’d need to get a Terrier AD3 635111 adaptor to connect it, however I can’t seem to locate this part. I’ve since gone through the app instructions and that has a different valve list which shows Drayton TRV3 is not…
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Low battery warning doesn't disappear after changing the batteries
Hey folks, I've noticed that after a couple of thermostats have run low on battery juice, I've replaced them only for the low battery warning to remain on the app. Is there any way of resetting this apart from removing and re-adding the thermostat?
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Copy and paste schedule to different room problem corrected . . .
I have received the following from tadoº support: "Hello, Thank you for your patience. Our developers have fixed this issue. If the problem persists, please contact us. Kind regards, Akhilesh www.tado.com" And can confirm the copy and paste to a different room function is now working correctly on iPhone and Mac. Hugh
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Replacing Three Channel Programmer - Need two Tado programmers?
Hi all, My house is a system boiler with three channels (Hot Water, Central Heat 1, Central Heating 2) and therefore two wired thermostats. If I want Tado to be able to control HW, CH1, CH2 independently, do I need two Tado programmers for this to work. Essentially HW, CH1 on one and CH2 on the other? I am currently…
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Room Thermostats for auto restart after power cut
We have new room thermostats from Hetta (they are not smart but are digital). We suffer with lots of power cuts here. The Hetta digital room thermostats don't automatically switch back on when the power is restored. I am looking for room thermostats which are hardwired (with a battery if required) and MUST automatically…
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Battery jiggle
Here’s the scenario. My heating has been off, and when I attempt to turn it on nothing happens. I have to spin/move the recently installed batteries around in the thermostat to get the system back online again. This frequently happens. I am constantly having to turn the batteries in both the thermostat and radiator stat to…
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How do I get my boiler to talk to the settings on my app and smart thermostat?
I have had my Tado for many years and generally it has been brilliant. Hot water is still brilliant. However heating is very temperamental. Often does not come on. And if it comes on it stops. I don’t think the pairing between the thermostat and the bridging is working. I have tried pairing regularly but get EO. I have…
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Purchase of Auto-Assist for second home installation of Tado
Hi, I have successfully installed Tado at both my main and holiday homes. I have used App Cloner (installed via F-Droid) to clone a second instance of the Android Tado app and this is configured with a second email address (not the Android phones main email address used for the App store). I would like to purchase a second…
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Is it possible to connect more than one home?
I have asked the bot about a second home & it has replied “no problem just swop between home addresses” However, it appears to be almost impossible. Without two different phones & email addresses? Anybody worked it out or managed to speak to a real human?
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Opentherm modulation with multiple zones/thermostats, UFH + Radiators
Hi There, I'm currently planning a new combi boiler install with Tado thermostats, and the system will incorporate a wet underfloor heating system in one area of the house, and conventional radiator system covering the rest of the property. I'm struggling to find information regarding how Tado thermostats can be used to…
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2 heating zones plus hot water - guide unclear to me!
The guide included with the app doesn’t appear to clearly replicate my system. I have 3 heating zones in the house plus and unvented cylinder for hot water. Downstairs - Danfoss TP9000 which is a thermostat / programmer for both downstairs heating and hot water. It’s wired. Upstairs - Danfoss thermostat / programmer for…
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After setting temp manually
After upping the temperature manually the stat seems to keep this setting until resume schedule is pressed on the app, (consequently often staying on all night) surly resuming the schedule at the next schedulde change would make more sense, does anybody know a way to make this happen
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Issues after updating to the new Wireless Temperature Sensor firmware
Today I have noticed one of my three Wireless Temperature Sensors is offline (noticeable in the app and as an error on the receiver). I started troubleshooting and I found out all the sensors have been updated to the new 204.1 firmware. I remember checking the firmware on Friday and it was still on 90.1 (still visible in…
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4 Zone System Boiler & OpenTherm
Hi All, Sorry for the long post... I have been using Tado for a good few years in our previous house which had a Valiant Combo and then a Viessman 111W and Tado worked well, we added Tado TRV's later on and it was great to be able to turn off the heating in rooms we were not using for additional savings. We have moved and…
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Heating coming on when it shouldn't
Had heating on today, when I turned it off it came back on its own, app and wireless sensor says heating off, then WiFi and triangle lights started flashing in tado receiver, had to rest bridge for it to go back to off, concerned this would happen when not at home
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Tado and no modulation, or WorcesterBosch and no Tado?
Hi all. So I have a dilemma. I'd love to get a Tado system installed, but I own a WorcesterBosch Greenstar boiler. Reading historic posts in this forum it sees that WB don't allow or enable modulation using any thermostat except their own: So here's my choice: Get the nice Tado experience, but with only on/off…
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Internet bridge won’t connect to new router
I’ve just got a brand new router. My bridge powers up fine, the router light only flashes for a few seconds and then goes off. Nothing happens after this. My Philips Hue bridge works fine, to rule out the Ethernet cable, i switched to the hue bridge cable but it still didn’t connect. I then plugged it back into my old…
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tado General Enquiries
Anyone know how I talk to tado? Their help system doesn’t have a General Enquiry option (that I can see)…
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How do I bypass Dragon Digistat+ whilst retaining Danfoss receiver?
Hoping this proves more helpful than Tado support have been on this occasion… I have just moved in to a new house and brought my old Tado system with me. The system in the new house comprises an Ideal boiler, LP241 controller, Drayton Digistat+ wireless thermostat, Lifestyle Wiring Centre and a Danfoss RX1 radio receiver…
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Heating coming on with HW
We’ve been using Tado for a few years and recently had a new pressurised hot water system put in plus new underfloor heating in kitchen. Since then the central heating has been coming on when only hot water should be on. Any ideas?
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Can only access1 of my 2 Tado accounts
I have 2 boiler somehow I have managed to create 2 accounts with 1 email but when I logged out from 2nd account to access the 1st (which I did) I can't access 2nd account at all. I do have other e mail addresses which Tado doen't recognise. What can I do?