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How do Iset up a time block?
Ive been trying to set up new time blocks without ant success. For instance just now i tried to set up a time block for my A/C to come on at 10 pm and turn off at 6am. It seems i can set the on time to 10pm but when i try to set the off time to 6am it just defaults back to 10.15 pm. I’ve tried deleting all another time…
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Indirect Unvented Hot Water Cylinder
Hi, Current Tado system comprises of several smart TRVs, an internet bridge and a wireless extension kit, which is attached to my Valiant Combi Boiler. Want to add an indirect, unvented hot water cylinder. My plumber tells me that the cylinder coil will be heated by my combi boiler as part of the heating system, which in…
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Tado v3+ - OpenTherm - Vaillant ecoTEC exclusive hot water temperature control
In my Tado v3+ - OpenTherm - Vaillant ecoTEC exclusive VHR 25/36CF/1-7 setup - when Tado changes hot water temperature, the boiler still shows temperature installed manually on the boiler itself. It looks like temperature control from Tado does work - I see that it takes much longer until water becomes hot at night when…
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How to turn on the heat in the house if the phone or internet is not workjng
Hi, I have a ski cabin that is use by other people that do not have the Tado App and some time the internet is not working in the mountain, so my question is how I can turn on the heat using only the wired thermostat or and valve thermostat?
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Low or dead Bateries signal
Is possible that when the batteries gone dead the Thermostat valve remains in the same position instead of closing fully? I need this for a Remote ski cabin that I can not replace the batteries right away but need that the heat reman on
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Zone control/schedule without smart TRV
Hi! I'm looking at getting Tado - I have a 3 zone system. I For one of the zones I probably will just stick to dumb TRVs (we don't use the rooms much) so there will not be a smart TRV to tell the zone to turn on when required. Is it possible to set up a zone schedule in the app that just turns the zone on and off when…
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Incompatible with Worcester TR2?
So some years ago (2016!) I looked into Tado, and got as far as mailing Tado with a note of the heating that I have - "Worcester Bosch Greenstar 40 HE Plus combi boiler which is linked to a Worcester Bosch TR2 thermostat", and was told that it was supported. Finally got tempted to sort things out, and ordered from Amazon;…
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My bridge seems to switch off until 5am, is there a way to stop this happening please?
I have Hive lights connected to the bridge, might be a reason it does it?
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Are TRV adaptors available for purchase?
I have two Tado TRVs that I need Giacomini adaptors for, but I don't have the adaptors that came with the Tado TRV. Can you buy the adaptors separately?
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HomeKit: how to automate
I’ve just set up the Tado v3+ and paired with HomeKit but can’t seem to set up the Automation I’m looking for. Desired Automation: When temp drops below 16°c turn on AC, simple. However when I select the Tado as the ‘sensor’ I don’t have the option to select the same Tado as the ‘Accessory to Automate’. If I use a HomePod…
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Help needed with Worcester Bosch Greenstar 32CDi Compact
Hi, I've been using tado since March 2015 on a WB Greenstar R30 HE Plus (the tado replacing a TR2 wired thermostat). My old boiler died in early January 2022 and I've had it replaced with a Greenstar 32CDi Compact combi - no programmer or timer as I was expecting the tado to work. Unfortunately, I can't get the tado…
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Tado app not working, web login is fine
I have been experiencing no connectivity on the App but website is letting me manage my devices. On the App it just says , failed to connect to server.
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Energy IQ chart
the chart showing the cumulative energy usage has stopped working it is just showing the daily usage i.e a flat line now whilst there’s no heating . How do I get the chart to show the cumulative usage on a daily basis ?
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Boiler occasionally fires with no Tado LEDs on & all devices on App off
We have CH & HW managed by a Tado receiver and Individual Smart TRVs. Both CH and HW are scheduled and work fine during scheduling, with the App showing that rads are heating and / or CH is on and the appropriate receiver LEDs illuminating. However when the heating is off (like now in Summer) and outside of the HW heating…
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Frost protection and Internet outage
I have just learned that the tado system I have installed is totally reliant on the internet. We are very rural and the internet is frequently going down for a day or more. I can work around that manually when I am home but I am away (as is everyone else in the house) frequently in the winter for up to a few weeks at a…
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Is Tado Smart AC controller compatible with De’Longhi Pinguino PAC EL112 CST?
Hello Tado Community I am considering buying the Tado Smart AC controller for my De’Longhi Pinguino PAC EL112 CST portable AC. However, I would like to know if Tado Smart AC is compatible with the Bluetooth Low Energy remote of the Pinguino AC. Thank you for your answers! Florian
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Wireless thermostat flat batteries: why no hot water?
Wireless thermostat with wireless receiver and separate hot water boiler. When batteries are flat, hot water doesn’t work either. Why is that? I would expect the bridge to keep communicating with the wireless receiver, according to the hot water schedule. I don’t understand what the wireless thermostat has to do with…
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when Smart Thermostat goes offline all smart radiators go offline as well
just installed a smart thermostat two days ago. unfortunately is a bit far away from the bridge so that it goes offline from time to time. however if it does all the other smart radiators in all the rooms go offline as well. that seems a bit strange, since when a single radiator goes offline, that doesn't affect the other…
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Everything gone wrong after system was drained to fix radiator
I had to have a radiator valve fixed and a plumber came round to to this. I turned the boiler off and he drained the system. When he filled it up again nothing worked. The boiler is on but will not fire up despite both the hot water and heating being on. (I have to have the hot water on to have the heating on as it is a…
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Wiring New Tado Receiver - Changing from BG Hive single channel.
Hi, I'm changing from a Hive single channel to a Tado wireless smart thermostat starter kit V3+. I've used the app, labelled everything and wired it up but there are no details about the earth wire. If I put the earth wires in the terminal with the downward arrow (between HWNO and P1), the fuse board blows when turning on…
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Tado HW Immersion Heater Relay
hi Tado gang, I have 6kw solar system on the roof without batteries and i would like to heat water using immersion heater during the day when we are at work , instead of exporting electricity back to grid. I am currently considering 2 options. 1 . Myenergi Eddi 2 As i already have some tado devices for heating. I am…
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Underfloor & Radiators - Urgent help please :(
Hi Guys, Thanks in advance for any help, it really is appreciated. So I current have a Tado V3+ starter kit, which is used to control the central heating in the house. We are undergoing an extension and we are adding underfloor heating to the extension. Ideally I would like to stick with Tado as we've got used to the…
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Banging in pipe when tado calls for heat
I have the following devices: Smart thermostat RU1784819200. Wireless tempriture sensor SU3477353729. Internet bridge IB0312487168. The boiler is a Valiant ecotec 835 plus. The boiler is working fine and has been for a year now . The smart thermostat has replaced the old downstairs thermostat and controls the motorised…
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Replacing wired Heatmiser with tado wired for Hot Water
I have a Vokèra system boiler with wired Heatmiser system for 2x heating zones (upstairs and downstairs) and 1x for Hot Water. I've replaced the Heatmisers with tado and no issues, however, for the hot water I'm not convinced. I've replaced the wired Heatmiser with the tado smart thermostat, but it's treating the hot water…
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Can't use support live chat - Couldn't send
Ever since yesterday when I try to contact support, I choose "I have a technical question", and it immediately says "Couldn't send". Same if I choose a different option. Using Microsoft Edge on Android.
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Using hot water control as second zone
I currently have a Wired Thermostat (albeit acting wirelessly) and 6 radiator thermostats. These are all connected to an Extension Kit. The underfloor heating and radiators each have their own valve. However, the valves can't currently be triggered independently (i.e. if a radiator calls for heat, the underfloor heating…
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No option to select zone controller
I have three radiators all behind a single two-port valve. I have a Tado wired room thermostat controlling the two-port valve. I want Tado to turn on the two-port valve anytime a radiator thermostat is calling for heat. I read there should be an option to set a zone controller. It sounds like that should do what I want.…
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Adding a zone controller
Does anyone have any tips on making a Tado wired thermostat a zone controller? If I look in the app, I can assign it to a zone controller or make it independent (no zone controller), but I want to make it a zone controller as I have 3 controllers (2 x heating & 1 x hot water) so the TRVs upstairs can make a request for…
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Tado Installers
Just bought a new Starter Kit v3+. Old control system needs to be removed and New Tado Wi-Fi Kit v3+ with Water Control Installed. Anyone know of a good Tado Installer in the Camberley area of Surrey or the Northern part of Hampshire around Yateley ?
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Sun Intensity Calculation?
Hello folks, I recently started using Tado and am loving it so far. A couple weeks ago I integrated Tado into Home Assistant and saw a field called Solar Intensity/Percentage. I wanted to find out how is that being calculated? Most likely they're taking into account the sun elevation, cloud cover, weather etc. But is there…