-
As of the start of this week Google Home commands have stopped working
I've had a boiler for around 18 months which I control via a Tado controller and Google Home, just to switch on and off the heating and hot water by voice. So I've always used the commands: * Turn on heating * Turn off heating * Turn on hot water * Turn off hot water However, as of this week, these command have stopped…
-
Google Assistant Integration
Google Assistant integration (Water) Good morning All. I've had Tado for a few years now and it's been fairly fault free. I've noticed that earlier this week when I ask Google to "TURN THE HOT WATER ON", it responds that "THAT DEVICE HASN'T BEEN SET UP YET", I also cannot turn the water on via the Google Home app. The…
-
Can no longer control heating/hot water via Google Home - devices offline
A couple of days ago I suddenly found that I can no longer control my boiler via Google Home. When I say, for instance "Turn on heating", it just says: Sorry, I couldn't reach Tado degree That's a new one one meI I've had intermittent issues in the past, but have never heard Google refer to "Tado degree". That makes me…
-
What is Tado Plus?
I just saw this: https://www.tado.com/nl-nl/plus Does this look like we, the existing customers, may eventually have to choose a subscription? It says that once the subscription is stopped, the user will no longer have access to auto-assist and the app. Because it also mentions *the app*, I need to see my options ahead of…
-
Buzzing sound from Wireless Temperature Controller
My wife gets irritated by a buzzing sound from the wireless temperature controller (my hearing is impaired so I can't hear it). Is this normal or is there a problem with the unit?
-
Some TRVs not firing when manually set to call for heat
I've got a recently installed system with an Ideal Vogue Max boiler; under-floor heating (on a wired thermostat) in the kitchen; and Tado TRVs on all except 2 of the radiators in the rest of the house with 1 wireless thermostat. The heating works fine on schedule and when any of the upstairs radiators are manually set to…
-
Replacing a wired in Honeywell CM907 to a junction box
To replace a wired in Honeywell CM907: 1. Trace the wire going from the back of the Honeywell device which is on your wall to your junction box by your boiler. 2. Place your wireless transmitter by your junction box. 3. Use the app and follow the instructions for setting up a standard boiler like Valiant (it will just say…
-
Logic C30 with in-built controls
I'm trying to help a friend out who wants to install Tado in his house. He actually has the same boiler as I do, an Ideal Logic C30. But his has installed into the front a timer control that I assume is doing the on/off switching. Has anyone installed the Tado base to one of these? Is it as simple as detaching the wires…
-
Help, no “switched live” on boiler
I don’t appear to have a switched live on my boiler which is quite old Worcester HPJB.19000. Wire to boiler goes to thermostat in boiler, which appears to be removable, then onwards to boiler. How can I overcome this to make the system work with Tado? The wiring diagram specifies switched live so not sure what to do next?
-
Wiring question
I’m setting up new wiring for my system after replacing my water tank, pipe work and electrics. I still have the same boiler. I’m getting stuck with the setting up and wiring unfortunately. The boiler and pump were previously wired separately but I see that there is only one place for boiler now. Should I require to wire…
-
Is TADO compatible with these valves?
i am looking to change my valves and would like to know if these valves (pictures attached) can be replaced by TADO TRVs?
-
Tado App stuck on orange start screen
Hi, since a couple of updates ago the app doesn’t open anymore. It gets stuck on the orange starting screen. I tried to uninstall and reinstall the app. It works the first time I reopen the app but then it get stuck again. Not sure what to do. Help!!!
-
Wired or wireless
I can't work out if my current system needs wireless or wired products. This must be a common issue. I have a new vaillant system boiler, a honeywell wired control/timer box, and one one honeywell wired thermostat. Radiators have drayton TRV's. I have just built a new large kitchen extension, and we spend most time there.…
-
Icos Ideal Boiler
i just moved into a house that has an Icos Ideal boiler with a seperate hot water tank. i currently have a HIVE receiver connected to the boiler , a thermostat and a HIVE hub connected to internet and power. These were all working and the owner left them but i cant use it as its not transferable. what Tado Kit do i need to…
-
Not responding
All my devices seem to be working properly. However when I try to control it through the app I see the sensor change to my desired temperature, but my receiver doesn't change the boiler. Eg I turned the heating off on my app, the sensor shower the heating was off, but my boiler was still heating my house. I gave it 15min,…
-
Installation for 2 floors
Hello good morning. I would like to ask you about the necessary configuration to cover the needs of my house. I live in a two-story house, each floor has its independent heating circuit and is controlled by a solenoid valve per floor located in the boiler room. On each floor there is a wireless thermostat receiver that is…
-
Replacing Drayton Digistat SCR
Hi I have a Drayton Digitstat SCR currently wired to my combi (Potterton Heatmax) The wiring is not the same as suggested in the Tado setup guide. Could anyone help please? Thanks, Stephen
-
Boiler not heating radiators in evenings.
The boiler heats up the radiators fine in the morning and at lunchtime, but not in the evening. Sensor says 16 degrees, so not even the 18 degrees it should be between heating boosts (heating should boost to 22 degrees in the evening). Radiators are tepid at best, so feel permanently chilly even wearing thermals.…
-
Update the app so it works properly with iPhone 14 pro camera….
….as it is there’s a focus point around arms length but it’s almost impossible to keep the resulting tiny image still enough…. I suspect a different lens or maybe macro mode needs to be selected by the app for this new phone?
-
Moved home! How to connect wireless receiver
Hi all, We just moved into a house with Tado fitted.. have managed to connect the bridge to the WiFi router, and paired the smart thermostat, but the receiver upstairs does not connect - so currently no heating!! The bridge is flashing, so is in pairing mode. The receiver has a slow (ish) blinking light on it, and when I…
-
Test in the App !
The name of the ROM is in half ? Have been trying to delete the App and indstalleret again without any success. Best regards Bo Cramer
-
How do I change a user name on an existing tado set up in my home?
My husband passed away recently and he was the user for tado. He added me but I can’t update the app as I don’t know his passwird
-
Tado Receiver Extension Kit
I am unable to find the differences between the following. Would someone please explain the differences and compatibility between the following please. Tado Receiver Extension Kit V3P-EK01-TC-ML-00 Tado Receiver Extension Kit V3P-EK01-TC-ML-01 Tado Receiver Extension Kit V3P-EK01-TC-ML-02 Tado Receiver Extension Kit…
-
Will THEY know?
Just returned from holiday and during last week with system in AWAY mode (Frost protection) the Lounge rads came on per HOME mode schedule. Just one rogue room! Crazy! and expensive! If I contacted tado, would their remote interrogation of my system identify the reason?
-
Two Zone heating
Hello I am a bit stuck with a setup and wonder if anyone can help please. We have a house which is divided for heating in two, main house and basement. The heating is served by one boiler with two zones, each zone controlled by a motorised valve. The main house has a basic tado installation configured for the heating only.…
-
issue with temperature control
Hi All I had enough of the tado technical support guys, very robotic and unhelpful so hoping I get better luck here! when i bought tado I got the 1x smart thermostat 3x smart radiator valves, the setup was straight forward and all worked well but the smart thermostat needed a battery change every 2 weeks, after going…
-
Worcester boiler with greenstar comfort ii rf
Hi all, I've read all related posts on the forum but still can't figure out what we need to do to set up our system. Following the tado in app install guide it simply says to remove the batteries from the old greenstar wireless controller, put batteries in Tado's controller and hey presto the thing should just connect to…
-
How do I contact tado direct
How can I get in touch with Tado support with a specific question
-
How to control Salus floor heating?
Hi Tado In the new part of our house we have installed under floor heating using a Salus pump shunt with manifold. Termostats / actuators can be installed on the manifold. The valve is similar to the one used on the radiators with Salus thermostats. In the old part of our house we use tado Smart Radiator Thermostats. I…
-
Tado UFH PUMP Control
Hi Tado gang, My boiler ( diesel ) is old and doesn't need any control as you just set the temperature and it is heating about 1000 litres of hot water storage and then this water is used for heating the rooms. Although two of my rooms have UFH with saswell controll box and 2 wireless sensors ( see pics below ) , 1 valve…