-
What A Hopeless System
Time to call it out. Tado is a pile of crap. The system is wholly unreliable and the company support is non-existent. Does anybody here think the company stands behind their product. It is 100% rubbish, if not worse.
-
Remeha iSense not compatible with Tado? (2024)
Hi! I have just ordered a whole Tado Kit and installed it. Old setup: - boiler = Remeha Calenta - Thermostat = Remeha iSense (Wired) I have replaced the thermostat with a wired Tado smart thermostat (connected 2 cables to + and - following instructions). Now things aren't working. If I request a high temperature, the…
-
Current of Internet bridge connector
Hi all, I recently discovered that the adapter which comes with the internet bridge connector is AC/DC. I connected the usb directly with a cable extension (AC current) without using the Tado adapter. Does anyone know if the bridge connector uses AC or DC? If it is DC, I need to use the Tado adapter for DC conversion right?
-
Tado TRV spanner icon after replacing batteries, will not calibrate
Hi, After replacing the batteries in one of my TRV's, a spanner icon appeared on the TRV and it will not calibrate? It's always stuck in the open position allowing hot water into the radiator regardless of room temperature. The app just says Error for this particular TRV with no error code. I've tried replacing the…
-
Frost mode and not heating
Hi, I am useless when it comes to this sort of thing but bough this hoping it would help me heat different parts of my house separately. I had a friend install this yesterday, (starter kit and additional therm in one bedroom). Everything is wired in, set up and recognised on the app but it doesn't seem to get to tem or…
-
Outside Air Quality & Pollen Count/Forecast
Time of the year again coming up to the hay-fever season. I've only just noticed that I have lost the outside Air quality and pollen forecast in the app and website. This was extremely useful over the sumer periods. Not needed so much over winter. Considering the monthly fees are going up, why was this removed?
-
Consumption by Room missing from app
Apologies if I've missed something but I've searched support and this forum and can't find an answer. The Consumption by Room section under Energy IQ seems to have disappeared completely from my app. I don't mean the data is missing; all my devices are collecting data fine. Has this been officially removed? I've been using…
-
Multiple Users
Good Morning everyone, I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app. Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user…
-
Anyone setup a tado wireless v3 on a worchester 28 cdi conpact?
Hi, Just got the starter kit v3 and just found out there isn’t any instructions on the Worcester 28cdi compact, has anyone installed a tado on these boilers before? I’ve asked for instructions but seems like I won’t be getting any till Wednesday or Thursday
-
How to install? Ideal Logic+ 30, Ideal PRT3 and tado V3+
Hello! I just ordered my first tado V3+ starter kit and two smart thermostats and plan to replace an existing system. The current system is an Ideal Logic+ Combi 30 with a wireless Ideal PRT3 RF programmable thermostat. I've looked at several installation videos on YouTube but can't seem to understand how the tado will…
-
Tado bridge losing connectivity
Hi. Hi. We changed our broadband service provider (and therefore router) within the last 6 months. Previous to this we had no issues with our tado bridge losing cloud connectivity. On two occasions since the change all of our smart radiator valves have lost connectivity on the app. When I checked the tado bridge which is…
-
Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.
Recently my Apple Homekit is no longer to connect to the Smart Thermostat. There or no issue connecting to the Smart AC Control. If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours. When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application…
-
Unable to open Smart Radiator Thermostat
What seems like something of a stupid question. I've been given a used Quattro pack of Smart Radiator Thermostats, and three were easy to set up, but I can't get the fourth unit open to install batteries. The original owner is "shrug, I don't know, they've been back in the box for a while". Is there anything obvious I'm…
-
Room stat setting
All my rads have smart trvs. What temp should I set the room temp to?
-
Tado TRV Brass Colours
I hope someone can help. We are doing a big renovation and will have polished brass radiator valve housings. We’re happy to replace the tops with our existing Tados but that little silver thread that connects it to the body of the TRV is so annoying. Anyone had any luck replacing these with brass ones? Or any other smart…
-
Heating won't turn off even when all room are above their target temperature
I am having trouble with my Tado system. The heating will not turn off even though all room that are controlled by trvs and thermostats are above their target twmoretue. Even if I turn all rooms off the hearing does not turn off. The rooms that have trvs anf are above the target twmoretue don't heat up its only the…
-
Hot water disappeared form app and can’t override.
Hi. I have had many problems with the system in the year I have had it but I wondered if anyone could help with this one as it is quite urgent. I have no hot water and no way of switching it on. The app has lost its hot water button and the box won’t allow me to manually override. I have contacted TADO and await a…
-
Tado FAILS to connect YET AGAIN
I’m getting so sick of Tado randomly loosing its connection to the internet or other Tado devices. It works fine for a while then randomly stops working. It’s not good enough Tado.
-
Is anyone else experiencing long periods where the Wireless Receiver disconnects from the Bridge?
All my TRVs are connected to the Internet Bridge and I can see them in HomeKit but the Wireless Receiver refuses to connect leaving everything off line. I’ve restarted everything, checked the Internet connection but still no joy. I’m wondering if this is a Tado server issue?
-
Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
-
Smart schedule is not working
I have added time blocks but it is not working Out of all the radiators we have I have set up 3 for the following morning None of them turned on Is there anything that I’m missing ? Please could you help?
-
Smart Trv disconnecting intermittently
Just installed 4 smart TRV's, and one of them keeps losing connection. Weird thing is that it is the one closest to the Internet bridge. During installation it had an E2 error, but I did not have time to fix straight away. Later when I went back to it the problem had disappeared. As I understand it, E2 problem is an issue…
-
Boiler not firing - Tado calling for heat
I’ve installed my Tado thermostat and extension kit correctly and followed all the steps to the letter in the instructions. Everything is connected in the app and seems to be working fine. However, when adjusting the temperature on the tado stat it makes a click and changes to heating but the boiler never fires. I’ve been…
-
Why have my Tado wired thermostats lost power (Com is dead)?
My Tado stopped working last night after a year without issue. None of the wired thermostats are sending a signal to the receiver (they no longer "click" when you call for heat). Hot water continues to work. This lead me to test the cables for power and they were all dead. Now in a very cold house, I switched the zone…
-
Swapping Salus RT510RF to Tado system
Hoping someone can help. I used to have Tado fitted at home until I replaced this with Heatmiser controls due to introducing underfloor heating. The Tado equipment I have is the Internet bridge to connect to the router, a Tado Extension kit and 2 x wired Smart Thermostats. My son has recently moved into his new home. The…
-
Question about temperature modulation
I’m looking to replace my old non-smart (wired) thermostat with a Tado (wired) thermostat and I’m confused about temperature modulation. I know very little about boilers, what I do know is that I have a Baxi 800 boiler installed in 2019 with some sort of weather sensor/compensation. If I swap my existing wired thermostat…
-
Price increase
I am shocked by tado raising the cost for the Auto Assist monthly plan, WITHOUT NOTICE!!, by more than 30 percent. Why??
-
Tado Valve Issue
Hi i have tado smart valves on 3 of my Rads and i noticed that now when i switch either my Living Room Rad on or the Bedroom Rad on the Toilet one comes on as well, also my kitchen one without a smart valve comes on all the time now as well which i had already noticed but it's just lately that i noticed the toilet one with…
-
Is this normal?
Hello, I’m about to install the Tado wireless receiver, but it looks like the old Honeywell controller is directly installed on top of the junction box. Is this normal will it complicate the installation? Thank you
-
Radiators and pipes making noise since installing Tado
Hello all, Since I have installed the Tado system my radiators and pipes are making a lot of noise when they are being heated. Before we installed Tado we didn't hear a thing. At first I thought it had to do with air in the system so I bled out everything several times but the noise continues. Perhaps it has something to…