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V3+ installation with district heating
Hi all Just got myself a v3+ stater kit to replace my fixed honeywell thermostat and Honeywell programmer. Before I replace the programmer, I noticed a couple extra wires in the existing connections so wanted to ask if I can just go ahead and reconnect the existing wires directly into the same connection on the tado…
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My V3+ setup is not properly supporting zones
Hi all, I have a very simple installation. There are 3 heating zones. My components: 1) V3+ Wireless Smart Thermostat [incl. Programmer with Hot Water Control] for Zone 1 & Water 2) Add-on Wired Thermostat for Zone 2 3) Add-on Wired Thermostat for Zone 3 My problem: The TADO Programmer always turns on the valve for Zone 1…
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New Tado thermostat and Prime TRVs - radiators not on
Hi. We've just had a Tado smart thermostat installed and, at the same time, changed all the radiator TRVs to Prime TRVs (manually operated). If the Tado thermostat reaches temperature but eg one or two rooms are below the temperature being called for by the TRV i.e. a rad is set to '5' on the TRV, does the Tado 'win' and…
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Turned one radiator on, another radiator turned on as well
Hi, Please can you help. I have a wired Tado thermostat. The radiator which is in the living room where the thermostat is situated doesn’t have a Tado valve (I thought I read that there shouldn’t be a Tado valve on the radiator where the thermostat is located, but I could be wrong). Anyway, when I turned the bedroom Tado…
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Why is away mode not overriding manual settings?
As mentioned above - if im the last user exiting home, away mode should not only turn off the scheduled temperatures, but also override the manual settings. For example my schedule stopped at 23, but i changed it manually 'till 23.30. At midnight I've leave with away mode turned on. It didn't affect the manual override.…
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Modulating controls Compatibility - Glow Worm Ultimate 24h
I have a Glow-Worm 24h System boiler (Y-Plan, Monozoned). I use my Tado via the original extension kit which has the Low Voltage Contacts for use with eBUS, however its currently wired up using old-school relay mode to control both the HW and the CH. From what I can tell in order to use the modulating controls via eBUS and…
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Home temperature reading and actual temperature
Can anyone help. My Tado thermostat is set to heat at 24C. The temperature at the radiator is 19.1. The room temperature measured by a digital thermometer is 18.3 . Temperature offset is -0.8. Despite being set at 24C the room temperature will not go above 18.7
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Why does my central heating not start?
Hi. My boiler was already using Tado system when I moved into our new house, but it looks like the boiler doesn't get commands from Tado. Whatever settings I do, they don't change anything on the boiler. Thank you
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Low heat demand not heating radiators
I have Tado operating in modulating mode on my WB boiler. If a room calls for low heat demand (1 wave) often the boiler will fire and pump at a low heat but no actual heat will get to radiator. This doesn't happen with 2 or 3 waves, just 1. Often the boiler will fire and pump for hours and achieve no heating of the room.…
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More compatible heat pumps
At…
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PID regelaar voor de sturing van de thermostaat knoppen
Vanuit de klanten service kreeg ik de vraag of ik mijn vraag hier wilde stellen. Graag zou ik zelf de PID-regeling van de thermostaat knoppen zelf kunnen instellen. Dit omdat niet alle knoppen bij mij een radiator bedienen.
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TADO - hot water not hot enough
Hi All, I hope you will be able to help me with this. I have installed the tado system (bridge, receiver, thermostat, valves). The heating is working ok and there is a hot water but the problem is the water is not hot enough. I am heating the water 2 x per day 30 min as I have cylinder storage. Before I was using the…
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One Tado valve
Hi folks, I tried to turn my heating on last evening with just one Tado valve turned on, the rest off, basically to keep my granddaughters bedroom warm. I noticed during the evening they the room was cooling. Strange I thought as the app showed it on, temperature set to 23 (but showing 20 and reducing) radiator wouldn’t…
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Vaillant ecotec plus 837 & Honeywell cm927
Hi Hope someone can help. I have a vaillant ecotec plus 837 with a Honeywell cm927 wireless thermostat. I want to replace the cm927 with Tado wireless thermostat. According to tech support that's possible and fairly easy to do, would anyone be able to give me rough instructions before I purchase the kit or is it best to…
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New idea: respond to valid user suggestions?
Hey tado development team, being an owner of a software agency myself, it's a huge red flag to me when I see rather trivial user requests and improvements just sitting there for five years (!!!) without an official response. Some guy named "Frank" answered who seemed like a tado rep, but his account is deleted now.…
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Problema cu termostatul Tado
Bună.Am o problema cu termostatul indica o temperatura de 32 de grade în casa și înăuntru sunt decât 15 grade și nu pornește centrala ,nu da comanda la centrala sa pornească căldură. Va rog sa ma ajutați.Multumesc
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Adaptor for Faringdon TRV
Any ideas/insight on an adaptor for the Faringdon TRV (UK)? I was thinking that the Orkli adaptor might fit, but a retailer in the UK suggested not, and couldn't offer an alternative? TIA, James.
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Can I have 2 wireless thermostats?
Hello. My heating system has 5 zones, each controlled by a 2-port zone valve. I currently have 2 wireless Honeywell stats, and 3 wired stats. I have a combi boiler and do not need hot water control. I do not have or want any TRVs. Can I have 2 Tado wireless stats on the same system?…
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Running out of hot water in the shower
Hello all, I have just recently installed the TADO system, with 9 radiators thermostats and a general thermostat. I have a Remeha Tzerra M plus gas boiler. Today, with only one room heating up, that has a relatively small radiator, I've ran out of hot water in the shower. I'm thinking that just with one radiator open I…
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Confused about TRVs in same room as thermostat
Do we use TRVs in the same room as the thermostat or is it a waste of time? To quote TADO themselves "If you install Smart Radiator Thermostats, it is recommended to also equip the radiators in the room in which the Smart Thermostat or Wireless Temperature Sensor is located with Smart Radiator Thermostats which will turn…
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Using EU version receiver for Combi-boilers with a Regular boiler to get Opentherm/Ebus
Has anyone tried this? I have been advised by Tado Support that in order to use Opentherm/Ebus I need to buy the EU receiver. The EU receiver says it's for Combi-boilers, but, as I explained to Tado support, I have a regular boiler with a hot water tank. They seem to think this won't be an issue and the digital connection…
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Connection issues
I had had my system installed since 2018 with very few problems. Over the last 2 or 3 weeks, 2 of my radiator stats and the smart thermostat have regularly lost contact with the bridge. If this happens when at the end of an ‘on’ schedule the system stays on, wasting energy! I have replaced the batteries in all 3 devices…
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Are smart radiator thermostats a worthwhile addition?
Hi, I have the wireless starter kit with the thermostat in the lounge. So when the temperature in the lounge drops below the thermostat setting the boiler kicks in. We also have other radiators throughout the house with normal TRV's that can only kick in if the boiler is on (controlled by the lounge thermostat). My…
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Child User Account
Anyone else got the same problem in their household as mine? Two adults and two teenage children in the house. We all have the Tado app installed on our phones so that if any one of us is in the house then the heating is on and that person, especially one of the children, isn't sat at home freezing waiting for an adult to…
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Child User Account
It would be useful to give family members different user rights on the 'People' part of the app so that only certain people can change settings and others benefit only from Geo fencing.
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Set a default shut off time
My kids turn on the thermostats in their rooms and every time it defaults for stay on until they (or me) click resume schedule in the app. I need some sort of over ride that shuts off after a specified time if they turn the on. Say, a option for the thermostat to run for a max of x minutes / hours that can only be adjusted…
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Day Off
I would like a day off button with a adjustable end time. This would then run the sat-sun schedule as sometime I have a day off in the week.
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"No remote access" for all devices
Hello I have started a Tado install at home. Internet bridge works, connected several TRV which all say are connected OK. Connected the internet, I can make the TRV say "Hi", yet on the homepage and on the iOS app all devices say "No remote access". Does that feature require to pay for the Auto Assist service ? Thanks
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TRV accuracy
I'm finding the TRVs extremely innacurate. I have a digital room thermometer in each room next to the TRV. I'm finding when the radiator comes on and gets hot the TRV is a few degrees above the room thermometer. After several hours with the radiator off, the TRV is several degrees below the room thermometer. Temp…
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Ideas to fix faulty Wireless Temperature Sensor
I'll start by saying Tado already sent me a replacement for the faulty unit :) But, I'm left with a "spare" sensor, if I can somehow fix it. basically, it intermittently turns on/off, like there is a loose connection somewhere. Every few seconds. But it happens even when the unit is perfectly still. But is worse if i move…