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Unable to connect on ipad
Old fella struggling to see Tado on ipad. 1. Works fine on my win11 pc and win7 laptop, all rooms visible and controllable. But on trying to get on my elderly ipad it will not connect. 2. Worked fine on my ipad several years ago but after bringing out of long term mothball I cannot login. 3. On page ‘app.tado.com’ it…
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Tado installer in Cambridge
Can anyone recommend a Tado installer for a gas combi (logic heat h30) in Cambridge? Thanks
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Can I use a Tado Smart Radiator Thermostat with: 'Danfoss FHV-R' ?
Can I use a Tado Smart Radiator Thermostat with: 'Danfoss FHV-R' ? (Regulating Combi Valve) As a replacement for a 'Danfoss FJVT'. https://assets.danfoss.com/documents/75214/AI147986474603en-010701.pd…
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copy of online receipt
how can i get a copy of my receipt - bought my system from your online shop dave
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System not operating as per schedule
Hi, I installed my system last year consisting of a wireless temperature sensor and 8 smart Trv valves for each habitable zones. It's installed on a bridge with a WiFi module connected to a Worcester Bosch greenstar 26i junior. It had been working fine. Now, it's not controlling on the schedule correctly. Once it reaches…
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Garantiebeleid Tado
Na net iets meer dan 2 jaar na aanschaf van mijn Tado-systeem heeft een van mijn radiatorknoppen een probleem. Na uitgebreid overleg en opsturen van talloze fotos en videos concludeert Tado dat mijn garantietermijn van 2 jaar is overschreden. Ze bieden niet aan de knop te repareren (ook niet tegen betaling) en er is geen…
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Controlling UFH main flow using tado radiator valve
Hey tado friends, I have tado set up in all rooms with radiators and then underfloor heating downstairs. However the UFH is not running as smooth as I hoped. The valve that control warm water flow into the UFH is a dumb knob which I have to set manually. My idea was to set a tado knob on that valve and then sync it with…
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Internet / Wifi Keeps dropping out since installing Tado
I installed the Tado Starter Kit V3+ (EU version) last week. Since then my wifi connection keep dropping out on all my devices, phones, TVs, tablet, laptop. through out the day. Some days are worse than others with more frequent dropouts. the drop outs usually last a second or two while devices reconnect, but sometimes it…
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Connection to boiler non digital.
Can anyone help with the following after doing a system check I’m getting the following errors, can anyone give me advice on how to fix / change the wiring to a digital connection? Thanks 🙏
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Économie Energie
Bonjour, Il serait intéressant voir nécessaire de pouvoir éteindre les leds du switch internet comme sur la plupart des box et autre objet connecté
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Can I find a wiring diagram for a Hive to S plan Tado receiver?
I'm replacing my Hive system with a Tado wireless system - both with hot water. I have an S-plan system installed on an Ideal Vogue Max boiler. When I wire the Tado Receiver I need to know the difference between the S and Y wiring.
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Nest to Tado - Just Checking
Looking at these 3 pictures (wiring/Nest Pinout/Tado Pinout) . I think that the 12v to the Thermostat are redundant since the Tado doesn’t support that as it’s battery only. Earth gets added to earth on Tado (obvious) .. No idea what “Parking” is … Connect N &L from Nest to the N & L on Tado simply connect wires from Nest…
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Over target temperature, still heating
From the start of this heating season, I've been experiencing Tado intermittently over heating rooms As an example, the room I'm in at the moment, the target temperature is 20c, but the temperature is 20.5c and going up. It's only room active, Dashboard notes "Heating to 20c" and boiler is firing. I've had to intervene a…
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TADO v3+ wired with Vitodens 111-W B1LF Opentherm
Hello, I've just got the TADO v3+ device (wired) to replace my Honeywell Home T3. The system is currently wired on the ports T-T in Opentherm. From the doc, I know the correct configuration for TADO is "D1". However, both wires are black! How can I know which one should be on the digital "+" et which one on "-" ? I've read…
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Radiator compatibility
Hi I have installed a Tado wireless starter kit V3+ this afternoon. I replaced a Drayton SM2, very old Honeywell thermostat and the boiler is a Worcester Greenstar Ri (I forget which number only just moved in) the hot water is a separate tank. Hot water works fine but the boiler won’t fire up even though the app thinks it…
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Tado radiator valve under a desk
I have an office room with a desk on top of my radiator. It has a grill to allow for air flow, so it is not completely covered on top. The front-side is also fully open, so nothing obstructing that. I've installed an Tado radiator valve on it, I've added an offset to the room (-2.5 C seems to be as close as it can get),…
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Multi home
Bought Tado for my Airbnb, love it - bought a 2nd system for my home only to discover no multi home function. Have since read on this forum, and other places, it’s not available so had to return. C’mon Tado… you are not listening to your customers… it’s a pretty basic - and fundamental - requirement!
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Multi-Home Tado
Would be so great to have multi home support in the app. Such a pain having to log in and out all the time. If this is complex - and I realise that not everyone needs it - how about releasing "copies" of the App so we can download 2 or 3 of them and have them logged in individually. This may apply well to everyone. I want…
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Make app developers to have multi homes into one account
Many Smart home Apps have multi home capabilities, for example my Kwikset App or My Tapo App allow me to control smart door locks or cameras in two different homes. Hence, this is not rocket science is an easy fix for the Tado App. So I hope is done soon
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When can we expect multi-home feature to be ready for use?
When can we expect multi-home feature to be ready for use? We would like to be able to manage more than one home/location from single account/app. Is this feature on the list to be implemented or not? Thank you.
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Auto Assist Subscription - Multi home
Hi, I have two homes with tado, both using different email addresses. I use both on a set of devices which are under the same Apple ID. When I purchased the 2nd auto assist subscription, the one for the first house stopped working. I can only see one active subscription in my Apple Subscriptions page. Safe to assume you…
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More than one tado
I have a holiday home where I have installed tado and I am very pleased with the system. The remote control by phone is excellent. I would like to install tado at my main house but I can’t because you can only have one application on a phone. I think it would be great to be able to have more than one application on a…
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How do I use Tado in two different houses
I have 2 tado systems and would like to install them in 2 different houses, how do you set up the App to do this or do you need to set up 2 accounts with separate e mails ?
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Totally Unprofessional Service
Well my system is now completely offline. Tried to get help via the Live Chat. That took 26 hours to get a response, to be told that the devices were offline and they had fallen in fall back mode. The website and app could see all the devices, they even responded to the blink display command. So it looks like a stock…
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Allow naming of smart radiator thermostat
It would be really good if I could assign names to all of my smart thermostats. It would make it so much easier to identify which one needs its batteries changed.
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Wired TADO v3 Thermostat with Daikin D2C series?
Hello, I have just mounted a brand new gas heater and wired two wires as instructed. However the heater doesn't seem to care about the thermostat at all. How can I check the details of the expected OpenTherm communication? Are there any logs anywhere? Any debug mode? Thank You
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Central Heating Not Switching On
Hi there, at the weekend I installed a Tado V3+ Wireless Heating and Hot Water Smart Thermostat starter kit. This was to replace a Siemens RWB9 controller and wired thermostat. The installation was fine with the Thermostat connecting to the receiver. The boiler came on when I activated the hot water manually but would not…
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Struggling with CH control
Hi All Hoping someone can give me suggestions as I'm struggling to figure this out! I have emailed tado but no reply as yet... I have a Worcester Bosch greenstar Ri, I've installed the wireless thermostat with hot water control. I've followed the instructions in the app and think I have wired it up correctly. I've tried…
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Simple UI improvements
Great system, nice app. Here are my suggestions on how you could improve the user interface (UI) in the mobile app for better usability and utility. In order of impact to the experience: Show humidity readings for each room on the Home view tiles - this would give more utility than the current solution - having to tap down…
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