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Hot water comes on if heating on. But doesn't work on it's own
Just installed a Tado wireless thermostat, internet bridge and wireless receiver. The hot water works ok when the heating is on. When i put hot water on seperately, it tries to start but eventually the boiler just trips out and i have to reset it. The boiler is a Worcester Bosch Greenstar ri. I am thinking the 3 way valve…
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underfloor heating pump control
Hi. I have a wired room thermo controlling boiler via digital controls. I also have wet underfloor heating that comes on via a flow item sensor so that when heating turns on and the underfloor heating sensors detects heat, it switches on. I would like to control the UFH with tado. I believe I cannot use the relay on the…
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Water Heating 'pad' on app disappeared!
Just upgraded from an early Tado version that had failed after 6 years but the hot water pad on the app has disappeared. I have reloaded the app, no success, deleted and re-installed the app, no success. I see that this link was posted in an earlier thread…
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V1 V2 V3 V3+ Hardware Version
Very simple question. How do I tell what version of hardware I'm running? Been a user since 2015 and retired my system while we had building work done, Now looking to run underfloor heating via Tado instead of existing thermostats but I need V2 or greater and I just can't see it. Sorry if it's obvious. Yes I can check…
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Unfinished installation
Hi, I have just replaced my tado bridge, but after nearly 3 hours it is still showing as unfinished installation, I have pressed the continue Installation button but still not complete, cannot remove device to restart Installation, any ideas anyone?
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Heating configurations
Related in a way to being able to select multiple rooms - it would be handy to be able to create heating schedules based on different scenarios, for example; working from home, not working from home, one person away etc. Would be great to switch between them and have the schedule reflect the rooms I need heated and when…
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Black smart trv?
I wonder if Tado will ever release a black smart valve? Drayton wiser have an anthracite version, I think Tado are missing a trick, especially with the popularity of anthracite now!
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Battery Indicator
I get notifications about low battery for TRVs that show green / full battery status (from rooms & devices section). I've only ever seen full/ green, or empty / red. Is this the granularity if the battery indicator - basically completely empty or not completely empty? Related to this I've had low battery notifications…
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Hot water temperature
I would love to be able to see the temperature of water in my hot water tank. Having a connected water tank thermostat should do the trick. This would allow the system to detect usage by seeing a significant drop in temperature as the tank refills with cold. Which in turn would determine a pattern of use and possibly how…
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Incident Detection > Show boiler OpenTherm values / failure codes
For OpenTherm connections system should pass over the boiler properties and failures I am occasionally getting 2: Low water pressure errors presented on my boiler LCD (which also means no hot water or underfloor heating for me) and TADO app never shows there is failure with boiler or no heating / water Looking at OpenTherm…
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Is the temp sensor talking to receiver
How can I check if the temp sensor is talking to the receiver, the actual temp in the house is about 4/5 degrees above the set temp, what's going on?
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Do I need to replace my wired tado thermostat
Apologies in advanced I’m sure I’ll ramble. I have a wired Tado thermostat and internet bridge and Tado radiator thermostats. I also have an old boiler with separate water tank. Do I need to replace my wired thermostat with wireless plus the add on wired receiver to control the hot water? It seems to be a hit or a miss if…
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Which adapter can I use for this valve?
Which adapter can I use for this valve? I have tried several, but no one seem to fit, which prevents me from installing the thermostat. The existing thermostat says "Caddy", but I can find model number or anything else. I have tried different 34mm RAV and RAVL adapters, but no one with a proper fit. I found one 34 mm RAV…
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Boiler modulation on Worcester Bosch 38cdi classic erp
Hello to the community. I’m hoping someone more knowledgeable than myself can shed some light on this. I have had the above combi boiler for 5 years now and it has been controlled using the supplied Worcester comfort 11 RF wireless thermostat/programmer and the associated wireless receiver unit which was fitted into the…
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Provide multi room support for external temperature sensor
Now you can just set the temperature reading to one room, it would be ideal to allow the sensor to be used for more rooms/valves. You can limit maybe the number of rooms so to avoid selling one temperature sensor for a whole house, but on the other hand you cannot think I should spend hundreds of Euros for just this…
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Open valve mode when system is off
During periods in which the system is off (I e. Summer), provide a function/button like "fully open valves", which behaves like the rocket 🚀 function, except it can be set for a longer period of time (even months). This way the water circuit is left open and the valve is not stressed because it's fully opened.
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Bypass offset settings when valve is closed
If valve is fully stopped, then bypass offset so to provide the most correct temperature
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Fix the geofencing functions that I pay for
I paid Tado so that my heating would use geofencing, well it does not. When contacted Tado say there is an issue but have not provided a resolution. First it was my partners phone that would not be picked up, so we changed the phone as there was another app with another issue. Her phone now works, but I don't see why her…
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my thermostat has stopped working- images below-- can you assist please? I have tried on another rad
My thermostat is unresponsive. I have tried on a different radiator also and changed batteries but it is still unresponsive
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Radiator Thermostat Vertical design
If we get a Next Generation with Thread/MATTER? (Hopefully to help with range) Radiator thermostat radiator valves keep the same connection at the bottom of the TRV like the current design. Do most of us have the TRV vertical on their radiators like most in UK or positioned horizontal?
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Send start/stop request for pump floor heating
I know there is an (unsuported) API. Where you can check for temperature changes every 5 minutes. In my opinion, the long interval (5 minutes) makes the API useless. I am looking to control the pump of the floor heating. At the moment I do this with a termperatuur sensor on the heating-pipe (towards the floor heating).…
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Why are my traditional TRVs not working well with TADO setup
I got a registered TADO installer to set up my new TADO wireless thermostat system. I now have 3 rooms where I have 4 new TADO Smart TRVs installed in areas where I need to tweak the settings regularly. They work really well through the app. I still use traditional Drayton TRVs in all other rooms and the wireless…
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Can a faulty Extension Box (V1) cause my incoming mains supply RCD to trip?
With the extension box manually bypassed and L connected to 3 & 4, my HW & CH works properly albeit with no Tado control. With the extension box in place the RCD trips! Can anyone throw any light on the problem please? Tado chat says the extension box can’t cause the problem!
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Radiator is always on when it is set to off
Hi, Please can you help. One of my Radiators turns on when it is set to be off in the Schedule. It also comes on when I turn on any other radiator. I have tried pretty much everything. I have taken out the batteries and put them back in. I have recalibrated the radiator. I have deleted it from Tado and reinstalled it. And…
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iOS notifications inconsistency
1 - Open window reminder is active even if open window detection is disabled in settings. The option should remain greyed out, similar to geofencing: if Include Device's Location is off, notifications are greyed out. 2. Energy IQ - Reminder - all set to off, notifications still appear! Please sort this out.
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Away mode for individual users/rooms.
When I’m at home and my housemate is out their bedroom does not need to heated and vice versa for myself. Is it possible to use the geofencing feature to see which users are at home and heat rooms accordingly.
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Valve Adapter Kits
I didn't need any of the adapter kits supplied with the valves we changed to about a year ago. They've been lingering in one of my drawers, but time has come to get rid of them. As they are entirely unopened packets, do tado have a method of sending these back so they can be reused?
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Opentherm on 2 zones
I have a Potterton Promax Ultracombi 33 fitted with IFOS kit and 2 wired Tado thermostat (currently connected using relay on/off). The Tado thermostat offers weather and load compensation. Boilers and thermostats support opentherm connection, which I tempted to go with, but wondering if the Tado will override the IFO kit…
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Fix the formula that converts cubic metres to kWh
I give readings to Tado from my gas meter. The monthly cost however is vastly out. The cubic metres are the same as my bill, the tariff is the same but in Tado my bill will apparently be less. I have just switched between suppliers having moved into a new house and they both naturally have about the same calculation to…
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Basic Initial Set Up
Hi, Really new to tado - would appreciate any help. I currently have... 1x Programmer next to my boiler. and then 2 Heat Zones in the house; menaing two thermostats wired into the walls (upstairs and downstairs) What do I need to buy to get going? v3 Starter Kit, or v3 Wireless starter Kit Additional Wired Thermostat Smart…