Hi, This is my first question/comment so please go easy on me! I had a Tado fitted by Homeserve in December 2016 and was told there was a charge for using the app. I paid £3.50 am month for the first …
I live two hours away from the property I let out (where TAdo is). Recently I had internet upgraded to faster and since then I cannot connect to TAdo device. This happened in the past and at that time…
I have 10 zones with smart rad valves. 1 zone is set at 21 but heats to 25. History shows no call for heat when 21 reached but radiator keeps getting hotter. I’ve tried remounting but no change. What …
Hi, I'll soon be installing a tado° Smart Thermostat, bridge, and some Smart Radiator Thermostats. However, I also soon plan on decorating the living room, which will consist of removing the radiators…
Hi, I'm getting my tado° Smart Thermostat tomorrow. I want to install it by replacing the existing thermostat, which is connected to a Saunier Duval isotwin combination boiler. The following images ar…
Hello, I was reading some reviews that version V3+ doesn't offer geofencing and open window detection if don't pay monthly subscription? I'm using Tado at the moment with old version but I'm just buil…
Hi, I have purchased Tado online from a French retailer and will pick up the smart thermostat and four TRVs tomorrow. I want to assure a seamless installation :-) My current thermostat in the hallway …
I get disconnected on mythe app with the server symbol next to my Thermostat icon. Bridge is fine, but I have to click “activate the pairing“ as it’s only active for “12 hours”. Why can’t you just hav…
Hi there. Is there a way of looking to see when tado has turned the heating on and off on a timescale. It seems like tado is turning my heating on when it’s not needing to as the rooms are already at …
Hi there. Is there a way of looking to see when tado has turned the heating on and off on a timescale. It seems like tado is turning my heating on when it’s not needing to as the rooms are already at …
Moved house, new house needs hot water control so I bought the extension, installed all fine, everything connected up and showing in my account. However I cannot use it until tado send me instructions…
I just brought tado ac smart control v3+ from ebay and that include v3+ app on that prize. But in the installation process i’m scan qr code within the box it turn out the same version that I’ve earlie…
is there a difference besides the orientation of the display ? If not, whats the point of buying the horizontal ones, even when mounted horizontally, the display is still at a 90 degree angle. But whe…
Hi Noticed this am that target temp is 21.5 but heating still on at position 2 and temp 22.1. wired connection. I also waited for 10 mins to see if did turn itself off but no... seems like something w…
hello, i wanted to ask you. Two years ago I purchased your dad's equipment, and now I'd like to connect it to a gas boiler to get you started. I have devices for extension kit, smart thermostat, inter…
Hi Everyone, Just for the last 3 days I am getting a temperature spike at the same time of 15:27 - 15:40. The system is recorded as being shut off during this time but the temperature spikes and then …
Hi, My system has 2 zones already, and a hot water tank, therefore 2 existing wireless thermostats and hot water / heating control panel. if to install Tado to replicate is this possible? If so, does …
Hi all, We've been using Tado for a couple of years now and no major problems. We have the wireless smart thermostat and extension kit (so that we could site the thermostat in a better location in the…
Hello, defining a schedule is a bit cumbersome but manageable. However, I installed today 8 tado smart radiator thermostats, and I’m very disappointed one can’t just pin new devices on the existing sc…
Hello, I installed yesterday eight smart thermostats, and I’ve noticed that my home app is not receiving the user defined name, but rather the serial number of the device instead. This makes it imposs…
Not used the voice command for a while so do not know how long this has been like this. When asked to set the Tado heating I got the following messages (amongst others) 'I couldn't reach Tado degree' …
Hi, We're considering a smart system for our home but can't figure out if Tado could manage our situation. We'd appreciate your advice: The most important reason for wanting a smart system is the fact…
I have a tado smart stat in the hallway on the ground floor. My ground floor rads do not have trv's but my 1st floor rads do and the system works fine, however during the night I would like to allow m…
Is there any way that an ordinary Wi-fi extender would extend the range of the internet bridge allowing t to connect to a radiator valve that is on the limit of distance for receiving signal from the …