Technical Questions

Got a technical question about the hardware or the app? Find help here!

How do I change my wi-fi credentials on my smart thermostat and bridge?

Answered RAMC 446 views 1 comment 0 points Most recent by [Deleted User] March 2019
House is cold, boiler won’t fire

WillJ 54 views 0 comments 0 points Started by WillJ March 2019
App is crashing

Steveglasgow 46 views 1 comment 0 points Most recent by MarkM March 2019
After upgrading phone, how do I remove old phone from geofencing?

Answered ✓ Donksmit 131 views 3 comments 0 points Most recent by Julia March 2019
Pairing replacement thermostat

Answered ✓ Closed Jimmy 46 views 3 comments 0 points Most recent by Julia March 2019
setup question

krisvdvijver 55 views 1 comment 0 points Most recent by [Deleted User] March 2019
IFTTT applets triggered many hours after the event

Answered ✓ mw9342 37 views 2 comments 0 points Most recent by mw9342 March 2019
Tado reporting 2 degrees higher

Answered Lashed 73 views 1 comment 0 points Most recent by Julia March 2019
Serial Number already registered

Answered Nick 1K views 1 comment 0 points Most recent by Julia March 2019
Tadoº app and Apple Homekit

Answered truespirit 64 views 1 comment 0 points Most recent by Julia March 2019
Thermostat Battery Replacement Woes

Answered thefunkygibbon 135 views 2 comments 0 points Most recent by thefunkygibbon March 2019
Extension Kit saying no remote access - but no obvious issues

Answered Closed EmHemm 694 views 6 comments 0 points Most recent by [Deleted User] March 2019
Geofencing and including all Tado devices

Answered Closed milfredo 26 views 1 comment 0 points Most recent by milfredo March 2019
Are assistants (like Alexa) worth it?

Answered Cesco 34 views 2 comments 0 points Most recent by Krystoff March 2019
Domoticz Integration - Problem with third room

Answered Vamp 1K views 3 comments 0 points Most recent by Julia March 2019
I can't submit feedback - This email does not appear to be a valid email address

Closed Chad 424 views 3 comments 0 points Most recent by Chad March 2019
Extension issues

Closed Sammyderg 64 views 1 comment 0 points Most recent by [Deleted User] February 2019
cant use new android app

Answered arifroni 131 views 3 comments 0 points Most recent by [Deleted User] February 2019
Battery life of Smart TRVs

PoxBottle 182 views 1 comment 0 points Most recent by Julia February 2019
Radiator thermostats have stopped firing the boiler

Answered Closed Brian 56 views 1 comment 0 points Most recent by [Deleted User] February 2019
tado resite

Answered ✓ culligas 454 views 6 comments 0 points Most recent by culligas February 2019
New Thermostat not detecting mount

Answered ✓ Techie93 73 views 1 comment 0 points Most recent by Julia February 2019
Thermostat

Answered harryjweijers 33 views 1 comment 0 points Most recent by [Deleted User] February 2019
valve will not pair. Show tool + 03 code

Answered jdmuys 567 views 2 comments 0 points Most recent by jdmuys February 2019
No Modulation with Ideal Vogue

Answered PaulO 264 views 3 comments 0 points Most recent by [Deleted User] February 2019
Thermostat lost contact with boiler

mhadfield 105 views 2 comments 0 points Most recent by mhadfield February 2019
Multiple valves in the same room, Apple home kit shows same temperature.

Answered ddnad 146 views 5 comments 0 points Most recent by [Deleted User] February 2019
Tado smart thermostat.

Answered Kingster 103 views 5 comments 0 points Most recent by [Deleted User] February 2019
How do I remove ‘unfinished installation’ message caused by a SRV that broke during installation?

Answered Closed DaveBriney_25 55 views 1 comment 0 points Most recent by [Deleted User] February 2019
Thermostat repeatedly looses power and cannot pair

Answered Thomas 15 views 1 comment 0 points Most recent by [Deleted User] February 2019

Technical Questions

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