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Hot water OK but no heating
Issue: We currently have no heat, however, the hot water is functioning properly. Heating was working when checked a couple of weeks ago. Items: Viessman Vitodens 100-W boiler, Tado Wireless Thermostat, Tado Internet Bridge, Tado Wireless Receiver Description: When I set the thermostat to demand heat, I see the heat…
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Thermostat and trv working together
I have a radiator that is Infront of a large full height window. It's got a smart trv fitted but the temperature seems to fluctuate rapidly often indicating that the room is too cold when in fact its over 22°. I've tried adjust the temperature to what it is at the centre of the room but it doesn't seem to work. My question…
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Smart Themorstat V3+ time block limit per day
Is there a hard limit how many time blocks i can set for each day? Is it as many as possible with the 15 minutes minimum timeblock duration? I might need to set up 7 on/off cycles each day, is that possible?
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Use the app on Mac
Hi Is it possible to install the app on an Apple Mac desktop? Will it work correctly? How do I do it?
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Interaction between smart thermostat & smart trvs
Hi. I fitted a new TADO wireless starter kit a couple of weeks back. After some initial teething problems it is now working fine & I am pleased with it. I now wish to fit some smart trvs. My questions is about how they will interact. I have fitted the smart stat in the living room & want put trvs in the bedrooms. The…
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Homey can't reach Tado, strange errors and faults
Hi, there! Been an avid user of Tado and Homey in combination and it has worked as charm but now I can't reach my Tado on three different occasions: 1) I can't reach the Tado app using Wi-Fi but I'm able to reach it using cellular - it's frustrating. 2) I can't control my Tado thermostats through Homey as it gives me an…
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Recently moved house and having tech setup issues - Error - com.tado.general.address.name.full.requi
I'm a Tado user since 2014. We recently moved house and left the old Tado in the old house. We followed the instructions in this article to transfer ownership to the new occupants of the house. We loved the Tado so decided to invest in a new Tado for the new house. I have, however, run into an issue when trying to set up…
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Wireless receiver not operating heating
I have installed tado approx 1 year. All has been working fine, however now it isn't. Cannot switch on heating although app says heating to whatever set Switching On hot water manually in app, long delay in it activating, the same with switching it off, works okay on schedule. Have Tried following to resolve Reset Receiver…
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hi i have purchased a tado smart thermostat could someone show me the correct wiring for the receive
hi i have purchased a tado smart thermostat could someone show me the correct wiring for the receiver my boiler is a ideal esprit eco 24 Combi Boiler thanks richard
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Questions/concerns before I switch to Tado X
Today I got a marketing email from Tado with an attractive discount on Tado X products. I would like to clarify a few things before I replace everything with Tado X. Tado highlights the following as benefits. [quote] No costs for additional batteries: The tado° Smart Radiator Thermostat X comes with an an integrated…
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Tado x wired with Alexa wihtout bridge
I recently got a Tado X Wired to replace my Honeywell wired thermostat and as it supports Matter I decided not to invest in a bridge. I have a 2nd generation Echo and I can see here that is supports Matter Unfortunately Tado X goes not get connected to the internet via my Alexa, what am I missing, do I certainly need the…
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Potterton powermax HE install
Hi all, i’ve purchased a wireless v3 starter kit and it seems the tado app doesn’t have install instructions for my boiler as i don’t have an existing wireless controller. I have a wired thermostat (honeywell) and that is it. I couldn’t find a thread with a wiring pinout or instructions on how to connect it up. Does anyone…
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Taco V3+ internet bridge, USB connection loose
Hi I have had the Tado v3+ for just over 2 years. Unfortunately it seems to the USB power source connection is now loosening and regularly disconnecting. I have to keep the wire and bridge in a certain position to reconnect. Have others noticed this to be an issue after a while as well? Does this usually mean it will stop…
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Struggling to understand Tado's heating logic
Hey all! I installed my 2 wired Tado V3+ thermostats last week and it's been a bit of a mixed experience so far. I initially had to go to support because one stat was turning the boiler on and off like crazy and pushing latest configs seemed to fix it. It's been better since then but it's still being a bit weird and I'm…
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Batteries
I bought a tado set up last year thermostat and 3 rad valves. One morning I woke up to go to toilet and it felt pretty hot as i moved towards the toilet when I opened the door further it was like an oven in the toilet turned out it needed the batteries changed which was only about 2-3 months after buying the rad…
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new boiler, old tado
Hi I have a classic tado system (extension TX02) which has up until recently been controlling an 52-year old potterton boiler with a CH pump and gravity hot water feed to the cylinder. If HW on, the boiler fired but not the pump. For CH, both the boiler and the pump operated. I have just had installed an Ideal Logic S30…
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Home number two - vacation house
I have bought equipment but not able to setup - seems like it’s not supported within app So now I need a new device - new mail - new virtual identity to get going - think I giving up - or did I miss something? You can only have one home with tado 🙈
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Long charging cable for 190-85-595
Hi there. When our device was installed, it came with a very short cable for charging and connecting to our router. Our router is experiencing connection issues and to root out the possibility of this device being the issue, we are looking for either a longer charging cable, or a longer connection cable from the small…
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New boiler pump keeps running on through bypass rads
Hi. I have just had a new combi boiler installed - Bosch greenstar 1000. I had my Tado trvs + receiver working on my old Bosch combi boiler great for a few years, but the new boiler pump keeps running on through the bypass radiators , with all the heating off on the Tado app, like it is still asking for demand. I'm sure it…
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Smart Radiator Thermostat problem
Dear Community, I have two Tado radiator thermostats that have worked well for two years or so. Now after I replaced the batteries (positioned correctly) no thermostat works anymore. I tried various brands of batteries (Varta, Duracell, Energizer). After replacing the batteries, I attached the thermostat accordingly. The…
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Missing comments from some users
@Emcee, can you assist here? Looking at some discussions, I note that comments from certain users are missing e.g. GrayDav4276 and SteveIreland (profile is gone) This makes it hard to follow some discussions. Appreciate that some users may remove themselves from the forum but it would be useful to still be able to see…
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Hardware version Tado Thermostat smart
Hello, i do have the possibility to buy 8 Tado thermostat smart (classic, no X and without bridge) for a good price. On the box it's written "horizontal". i'm aware that now this mention is gone and that a Software update made horizontal/vertical as not relevant anymore. My question is, are there different/older hardware…
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Samsung AC - no lower than 16°C heating?
My samsung heatpump allowes me to set it to lower than 16°C on heat-mode (although not lower than 16° on cool-mode) but Tado° limits me to 16° and higher. Is this possible to achieve in Tado° as well? When I’m gone for long during winter I want it on just 5-10°C. And actually I like it on lower than 16 during nights…
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I have heating but no hot water via Tado
Hello everyone. We recently purchased the Tado Smart Wireless kit v3 with radiator trvs. It's been a bit of a challenge setting everything up. At the moment, we're not seeing the hot water control button in the App. It previously was there but disappeared, and the manual button on our wireless receiver doesn't activate hot…
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Can i get Tado X if not V3, and what do i need for a dual zone?
Hi, would really appreciate some help. I have moved in to a new build and have a Vaillant EcoFIT Sustain 830 combi boiler with 2 wired thermostats - VRT 350 I would like to get some smart controls, basically to control the heating with Alexa as a minimum. Is my setup compaitible with X, and if not how long will V3 be…
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Tado energy iq
Hi, I have recently installed the Wired Tado v3+ and the radiator valve, energy iq is calculating the the boiler , and the radiator valve as using the energy, is there any way to remove the valve from care and protect,
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Latest wireless receiver firmware
Hi all, i recently discovered that my wireless receiver been updated to a new firmware,192.1. Hand on heart,the Tado is a bit more responsive and do less cycling on my boiler, maibe is just placebo in my mind or maibe the latest firmware has improved the way Tado is thinking. I have a Viessmann 100 35kw,2019 model,not the…
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Tado X device to control air conditioning
Hi all, I have to build a new heating system and air conditioning system and I'd like to use the new Tado X series. The X series is not compatible with the V3+ one and I'd like to control the air conditioning too with a device like this: I don't see a similar option for the Tado X series though, am I looking for the wrong…
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Boiler does not switch off sometimes.
I have 12 smart tado TRVs and 1 room stat. If I use the app to switch everything off all the tiles go grey (frost protection) but the boiler stays on and is heating the pipes and 2 towel rails that are not controlled by Tado TRVs. If I use the app to switch everything off it does not always switch the boiler off. Is this…
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Tado V3+ and Vaillant Ebus
Hi, I currently have a Tado V3+ wired starter kit coupled with Tado smart TRV's. I'm about to replace my boiler, will Tado modulate a Vaillant Ecotec Plus? Or am I better to stick with a pure Opentherm boiler like a Baxi or Viessman?