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TADO radiator thermostat not turning off
I have 3 Tado radiator thermostats in one room. For about a month they all worked fine in sync. Then, one of them refused to turn off, the other 2 turn off when told to no problem, but the one radiator stays on. I tried swapping them over but the same radiator continues to work incorrectly so, in other words, the Tado that…
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Radiators which don’t have smart valve heating when hot water is switched on?
I have a new tado installed with 5 of the 12 radiators in the house not having smart valves. When I switch on hot water the radiators get heated even though I m only switching on the hot water??
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Tado Thermostat Display.
I have a few Tado Thermostats at home. One of which: RU4226885632 is not displaying or blurry when the display does come up. I have already changed the batteries.
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Can I control the TRV with a sensor (not thermostat)
Hello In a room I have a TRV and I want to add a sensor (not thermostat) [TADO X] Can the sensor control the TRV (to open and close it)? In my home I don't have a boiler and I don't have a thermostat at home (it is central heating, you open the TRV and you heat the room)
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Dual Zone
I currently have a dual zone (downstairs and upstairs) set up with a gas combi boiler and wired thermostats and am looking to switch to Tado. Current set-up is an Ideal boiler, with wired dial-style thermostats. There are two valves by the boiler, which I presume control the two circuits. Additionally there is a time-clock…
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After upgrading phone, how do I remove old phone from geofencing?
Just upgraded to a new phone, I uninstalled the tado app on the old one while at work so its reading as away, but I'd like to remove it from my "home" so only mine and partners phones are seen in geofencing. Is this possible? Thanks
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Replacing Nest Gen 2 with Tado V3+
I'm replacing my Honeywell ST9400C planner and Nest Gen 2 thermostat / heat link with the Tado V3+... and things seem to have gone a bit wrong! Can anyone help with the wiring set up please? The Honeywell wiring seems to transfer to the Tado easy enough, but the wiring from the Honeywell to the Nest has me confused!
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Tado X installation help
Hello my dear Tado Community, I am facing some challenges while installing my Tado X smart thermostat. I currently have the following Thermostat at my place. Posting some photos oh how my valve looks like. I am unable to mount the smart X thermostat by using any of the adapters provided in the box. Can anyone help me in…
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Danfoss room sensor
Does anyone know which wires we need to bridge together? This is our old wired room sensor which I believe we need to bridge before the wireless sensor takes over. You can’t really see in the image but the numbers are 4 5 1 2 3
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For the last year I've had issues with Tado randomly turning the heating on
As the title says, I've had issues with Tado randomly turning the heating on without being prompted to. The frost protection is also set up correctly. Originally I assumed that the issue was caused by living in an old house in the UK that has thick floors and walls, with our internet being 37Mbps and the boiler being in…
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How does a wired thermostat work with the radiator thermostat?
We have two circuits in our heating system and two wired thermostats. We have just installed these today, plus 8 radiator thermostats (all V3+). It seems that I can only successfully call for heat from one of the radiator thermostats if it's corresponding wired thermostat is also calling for heat. So if I turn thermostat…
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ATAG OpenTherm Care & Protect
Had the ATAG setup via OpenTherm for a while now and all works great (as far as changing water temperature goes for example). However, the central heating recently needed refilling (pressure had dropped below the 1.2 bar) and the boiler shutdown and displayed an error (expected behaviour). When I checked "Care & Protect",…
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Updating my heating system
I have a 2005 Valiant Eco Plus 831 combi boiler without a thermostat providing hot water to 4 radiators with manual valves. I would like to update this to a smart thermostat with smart radiator thermostats. Could you please advise which tado components I would require to meet this criteria? As I removing the old manual…
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Procedure for replacing wireless thermostat
I always find it difficult with Tado to find a defined procedure for fixing the usual kind of faults that happen. In this case, I just had to replace a wireless thermostat that had stopped working (Tado Support's response was first surprise that it had stopped working and then 'buy a new one'). However, when I received the…
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Internet Bridge with 3 solid lights showing disconnected in Tado app app
Hi, I have recently installed the V3+ starter pack which seems to work only the Internet bridge connects correctly when restarting the router but then goes offline in the tado app despite still having 3 solid lights and internet connection showing connected in the router config. Can anyone help please?
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Will a wired tado thermostat work for my combi boiler?
Hi all, I have a Vaillant EcoFit 825 combi boiler, that uses Opentherm. I have a wired thermostat (honeywell) in the wall AND a Salus wireless thermostat (used to control heating atm). I want to upgrade to Tado, and as far as I can tell, to support OpenTherm I need either the wired tado thermostat or the EU wireless tado…
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Wireless receiver installed yesterday. Now not working
I installed the wireless receiver yesterday. We have had the thermostats working for a while. All worked fine with the receiver yesterday. Test buttons worked as did hot water and heating. Now it’s not communicating and it has no lights on it at all. The app says wireless receiver is offline. The Power supply is live.…
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Solving the internet bridge problem
I have read multiple posts on resolving the issue when the internet bridge stops working. i.e. all 3 lights not on. I have invested in a significant number of tado devices, so I'm looking to solve the problem rather than switch to a new device manufacturer. I have just been on holiday for 3 weeks and twice my internet…
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Amateur needs Help with Wiring
I know I have a gravity fed system but not sure about S or Y Plan. I'm attaching a photo of the current control panel. Other than N/L/Earth there is only the black wire so not sure where that goes on the tado receiver. Also, should I put the ground wire in the receiver, third slot from the right? Appreciate any help!
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Smart Thermostat Batteries run out quickly
I'm having a real problem with my Thermostat. Recently, it keeps using up the batteries very quickly. I'm using 3 brand new AAA alkaline LR03, as recommended by Tado, when I get a message to replace. After about 5 days, I get another message saying the batteries are low and need replacing again! If I don't do that, the…
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mobile & web app's
unable to access home area & home wifi detection in geofencing on iphone 14 os 17.7 app unable to find home wifi detection in geofencing on web app
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Boiler Time clock
Been using Tado for some time now but recently returned home after holiday and boiler clock is wrong. Where does system get sit time ? From App on mobile? From internet? or does the boiler clock still have to be set manually?
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Did a firmware update ruin the reliability of thermostat 'buttons' ?
Hi, Since about a week now, the thermostat's up/down buttons for the temperature, have become erratic. What happens is: I press the round physical button. The thermostat is slow to respond but the UI lights up. I press the Up button for higher temperature. It does nothing. I press the Up button again. After a brief delay,…
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Ferroli Romeo N substitute by Tado X
Romeo N is powered by two cables that carry about 28/30 Volts Dc I ask if Tado X in my case must be configured in the terminals NO and COM or other? Thank you
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Need to replace Extension kit (moving house)
Hi I will be moving house and intend removing my Tado system (to take it with me) which means putting the TRVs back on the radiators and removing the extension kit. I want to add a simple wireless thermostat and boiler controller so that the new owner won't be without heating! Can anyone recommend a a suitable controller…
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Replacing HIVE with Tado.
Gas engineer insisted on installing Hive with my Vito050 as apparently it wasn't compatible with my existing Tado. Not only I've lost my OT modulation, but also Hive TRVs failing to demand heating from my Vito050 (just main thermostat can switch it on/off). Hive is literally useless. I've decided to go back to my old Tado…
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PARING ISSUE | TADO X
Hello everyone. Has anyone experienced issues with pairing heads and sensors after the firmware update of TADO X? I bought a bridge, a thermostat, 6 heads, and 4 wireless sensors. After activating the bridge and thermostat, I paired the first head and everything was fine. Due to lack of time, I had to postpone the rest,…
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BT disc?
Can I plug a Tado Bridge into a BT Disc?
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How do I connect my Tado thermostat?
I leave attached photos of my old thermostat and how the wires are connected. Since Tado uses batteries I suppose I have to insulate and not use the PHASE and NEUTRAL wires. Should the two purple wires be connected as I have circled the photo?
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From Nest to Tado (Wired v Wireless and UK v EU) ?
I tried read similar posts but for sure still confused, sorry. Originally Tado said it is ok to get the Wired version … then, next day, that I should get the Wireless V3+ UK version By then, I already ordered the Tado Starter Kit - Wired Smart Thermostat V3+ (also 2 TRV ) Currently our heating system works as 1 zone (that…