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Procedure for replacing wireless thermostat
I always find it difficult with Tado to find a defined procedure for fixing the usual kind of faults that happen. In this case, I just had to replace a wireless thermostat that had stopped working (Tado Support's response was first surprise that it had stopped working and then 'buy a new one'). However, when I received the…
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Internet Bridge with 3 solid lights showing disconnected in Tado app app
Hi, I have recently installed the V3+ starter pack which seems to work only the Internet bridge connects correctly when restarting the router but then goes offline in the tado app despite still having 3 solid lights and internet connection showing connected in the router config. Can anyone help please?
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Will a wired tado thermostat work for my combi boiler?
Hi all, I have a Vaillant EcoFit 825 combi boiler, that uses Opentherm. I have a wired thermostat (honeywell) in the wall AND a Salus wireless thermostat (used to control heating atm). I want to upgrade to Tado, and as far as I can tell, to support OpenTherm I need either the wired tado thermostat or the EU wireless tado…
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Wireless receiver installed yesterday. Now not working
I installed the wireless receiver yesterday. We have had the thermostats working for a while. All worked fine with the receiver yesterday. Test buttons worked as did hot water and heating. Now it’s not communicating and it has no lights on it at all. The app says wireless receiver is offline. The Power supply is live.…
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Solving the internet bridge problem
I have read multiple posts on resolving the issue when the internet bridge stops working. i.e. all 3 lights not on. I have invested in a significant number of tado devices, so I'm looking to solve the problem rather than switch to a new device manufacturer. I have just been on holiday for 3 weeks and twice my internet…
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Amateur needs Help with Wiring
I know I have a gravity fed system but not sure about S or Y Plan. I'm attaching a photo of the current control panel. Other than N/L/Earth there is only the black wire so not sure where that goes on the tado receiver. Also, should I put the ground wire in the receiver, third slot from the right? Appreciate any help!
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Smart Thermostat Batteries run out quickly
I'm having a real problem with my Thermostat. Recently, it keeps using up the batteries very quickly. I'm using 3 brand new AAA alkaline LR03, as recommended by Tado, when I get a message to replace. After about 5 days, I get another message saying the batteries are low and need replacing again! If I don't do that, the…
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mobile & web app's
unable to access home area & home wifi detection in geofencing on iphone 14 os 17.7 app unable to find home wifi detection in geofencing on web app
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Boiler Time clock
Been using Tado for some time now but recently returned home after holiday and boiler clock is wrong. Where does system get sit time ? From App on mobile? From internet? or does the boiler clock still have to be set manually?
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Did a firmware update ruin the reliability of thermostat 'buttons' ?
Hi, Since about a week now, the thermostat's up/down buttons for the temperature, have become erratic. What happens is: I press the round physical button. The thermostat is slow to respond but the UI lights up. I press the Up button for higher temperature. It does nothing. I press the Up button again. After a brief delay,…
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Ferroli Romeo N substitute by Tado X
Romeo N is powered by two cables that carry about 28/30 Volts Dc I ask if Tado X in my case must be configured in the terminals NO and COM or other? Thank you
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Need to replace Extension kit (moving house)
Hi I will be moving house and intend removing my Tado system (to take it with me) which means putting the TRVs back on the radiators and removing the extension kit. I want to add a simple wireless thermostat and boiler controller so that the new owner won't be without heating! Can anyone recommend a a suitable controller…
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Replacing HIVE with Tado.
Gas engineer insisted on installing Hive with my Vito050 as apparently it wasn't compatible with my existing Tado. Not only I've lost my OT modulation, but also Hive TRVs failing to demand heating from my Vito050 (just main thermostat can switch it on/off). Hive is literally useless. I've decided to go back to my old Tado…
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PARING ISSUE | TADO X
Hello everyone. Has anyone experienced issues with pairing heads and sensors after the firmware update of TADO X? I bought a bridge, a thermostat, 6 heads, and 4 wireless sensors. After activating the bridge and thermostat, I paired the first head and everything was fine. Due to lack of time, I had to postpone the rest,…
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BT disc?
Can I plug a Tado Bridge into a BT Disc?
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How do I connect my Tado thermostat?
I leave attached photos of my old thermostat and how the wires are connected. Since Tado uses batteries I suppose I have to insulate and not use the PHASE and NEUTRAL wires. Should the two purple wires be connected as I have circled the photo?
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From Nest to Tado (Wired v Wireless and UK v EU) ?
I tried read similar posts but for sure still confused, sorry. Originally Tado said it is ok to get the Wired version … then, next day, that I should get the Wireless V3+ UK version By then, I already ordered the Tado Starter Kit - Wired Smart Thermostat V3+ (also 2 TRV ) Currently our heating system works as 1 zone (that…
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Slider timer on aircon app
I cannot slide timer on app it’s there but does not respond so can’t adjust time can anyone help please
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Lan extender for Bridge Internet connection
Hello, Unfortunately, if my understanding is correct, the connections for the Internet Bridge, radiator thermostats, and boiler receiver are made via direct connection and not through Wi-Fi. So, when I plug the bridge into my router (which is quite off-center in my house), it works, but the thermostats that are too far…
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Wireless Link to Baxi Opentherm Combi-boiler (UK)
Hi, I'm about to have a new Baxi (836) combi-boiler fitted. Due to the proposed location I won't be able to use any existing thermostat wiring and so I'm planning to use a wireless connection between the boiler and the smart thermostat. The boiler provides Openterm connectivity which, after a bit of research to understand…
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Smart Thermostatic valves coming on when they shouldn't
Hi everyone, Have a quick question about one of my smart radiator thermostat valves that seems to be coming on when it shouldn't. The radiator in the bathroom will continue to come on when only the living room is set to heat (the hall bypass rad comes on too as default) I’ve tried taking out the batteries and waiting 10…
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Can I use tado thermostat X for heating control and my existing wired programmer for hot water?
Hi all, I am considering to get into this while preparing a baby room and would like more control. I have a relatively simple deployment of one heating zone and one hot water. My current thinking is to just remove the existing wired/dumb thermostat, install the thermostat X, install radiator thermostats to my 8 radiators…
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Potterton promax he plus with timer: which option is better - wireless or wired?
OK, so taking a step back and need some advice on which way would be better to take. fitted with Potterton promax he plus and an old Danfoss 103 mechanical timer and Danfoss RET-230P thermostat, but... timer works (heating comes on / of as expected) but it turns out the thermostat is not doing anything (incorrectly wired -…
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Account problem
I have two zones on the house one for our heating one for new extension for underfloor I set up two different accounts for this one I my phone and one on my wife's. Then made the mistake of adding my email address as a user on my wife's phone and I cannot now connect to my original account which seems to want a new setup.…
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Tado not talking to Boilee
I have installed a V3+ starter kit to replace a Danfoss TS710 and a RET2001 connected to a Ideal logic combi esp1, all Tado equipment connected and talking to each other but when the heating is switched on there is no action from the boiler. Hot water working fine just no CH when demand from the Tado, anyone got any ideas…
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Connectivity issues with smart radiator thermostats
I'm joining many others in my opinion that havng all radiator thermostats centered on a single Bridge is dumb and not applicable for anything but the smallest single-floor houses or appartments. I have a modular house built with reinforced concrete and have been struggling to find a placement for the Internet Bridge that…
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Decorative TRV Valves
I have Tado Smart Radiator Valves on most of my radiators. The majority are fitted onto Danfloss TRV's (with adaptors) and work great. I am renovating my property and room by room am upgrading the radiators and putting in traditional style Milano Windsor column radiators and would like to put in decorative fittings also. I…
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How do I change the hot water temperature through Ebus on a Glow-Worm Ultimate 30c
I have a Glow-Worm Ultimate 30c, which is a combi, wired in via Ebus and all is working as it should. The only thing I'm unable to do is to control the hot water temperature. The slider appears in the app, but the change in temperature doesn't reflect on the boiler. With Glow-Worms, if you install one of their own Ebus…
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Energy IQ vastly underestimating heating consumption
Hi all, I've recently submitted all of my meter readings into Energy IQ for the past year, and have also updated it with my latest tariff. Despite this, Energy IQ is way off - for example, in September it's claiming I used 3.31m^3 of energy desite my energy bill (smart meter) reading 15.7m^3. Other months show similar…
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Zones
I have two wired thermostats and one smart TRV. Downstairs, I have just a thermostat. Upstairs, I want to have both a thermostat and a TRV. The problem is that the thermostat is in a room that is always warmer, and I have no idea why. So, I installed a TRV in the second bedroom. However, now whenever the bedroom calls for…