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Wireless receiver
Hi, how do I troubleshoot issues with the wireless receiver? It has had a flashing light 3 times in the last 10 days resulting in the central heating not being activated as planned.
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Can I Use Tado TRV with Other Systems
I currently have a 3 zone system controlled by a Hive setup, and it works well (I didn't know about Tado at the time it was installed). I have also invested in other aspects of my Hive system and am reluctant to get rid of it. Now what I need to install are 23 TRV's. The thing is that a lot of them are to be on radiators…
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Error with configuring, but system still working
Hi all, I've just replaced another smart stat with the Tado system. I wired it correctly against the diagrams (L,N, link to Com and switched live to heating) but when I change the configuration from S/Y to a combi I run into a problem. I hold down 2 test buttons, and cycle through the coloured LEDs to yellow. It blinks for…
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Tado and Google Home show offline
Hi there, since yesterday, my Tado heating shows as offline in Google Home. I tried to unlink and relink tado, remove the room, remove the Home and set it up again, all at no avail: If looking in Google Home I see my four thermostats, all offline. If I choose to unlink Tado does not show up as a linked service I select…
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Out of hours technical support?
Is there any way of getting technical support out of hours? I have no heating at the moment and am lost as to what the issue is. Extension kit and bridge both 'connected', but neither the app or manually setting the temp at the individual radiator trvs is sending a signal to the boiler. I'm really losing my patience with…
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Replacement Wired Thermostat with no config
Long story - We moved houses about 4 years ago and took our Tado system with us. We initially called out an engineer to re-fit the system on the new property and also purchased a second wall thermostat for the master bedroom (it's on it's own heating circuit). First guy came out and struggled to fit the system and said he…
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Zone controller
I'm wanting to create another zone controller using my wired smart thermostat is this possible if so how do you do it?
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what settings can tado support change with our setups
wanted to start a tread to help others on what settings can be changed on Tado's end. i've got opentherm on my setup and I had to get hold of Tado support to change the settings on their end to opentherm from relay. is there something they can do regards how much the values open? any other settings?
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Internet dropoutf - cold house
I have recently experienced waking to a cold house after an internet dropout during the night. The boiler will not fire until an internet reset is performed. After which all returns to normal. The room with the smart stat is set to 16 overnight but was 14 in the morning. I thought that after internet failure the system…
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Hot Water not showing up in the app
Hi, I recently installed my Tado heating system and everything is working fine except the hot water control isn't showing up in the app. I've installed the hot water extension kit and the smart bridge....am I missing something? Thanks
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What products to get for 2 combi boilers within the same house?
We're renovating our house and would like to add Tado thermostats and valves, however, we're struggling to find out whether we can actually do what we want. We are putting 2 combi boilers (not conmected to each other but connected to the same meter). First boiler will have one underfloor heating and 2x radiators connected…
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Assign smart trv to wired Tado thermostat
Hi, I’ve setup 1 room as 1st floor of my house and assigned 1 wired Tado thermostat and 3 x Tado trv to this room (1st floor) what is the default mode as I can see you can choose which device is measuring the temperature, I would like all the devices to measure the temperature and operate the wired thermostat as it is…
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My Tado system has gone offline completely
The bridge will not connect to interment no matter what. Have followed all troubleshooting steps, changed cables ports, reset just will not connect The lights just cycle through turning on then all flash and start again Any help out there as chat offline e
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Electronic noise
My TRV's make a strange "electronic" beeping sound periodically. I can't pin it to which unit or units are making this noise or why. It is not anywhere as irritating as my Bosch TRVs were but still it is an unusual noise. Anyone know the reason for this?
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Constantly flashing lights on controller
Hi, we have Tado system with 2Nr wireless thermostats each to control 2 separate UFH systems (each connected to separate controllers) plus 8 smart TRV’s. Problem I have is the UFH system we’ve just had installed on the new controller worked for a few days but now I have two lights (WiFi and warning triangle) constantly…
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Home and Away
If I set all my rooms to 15C for Away Mode then activate it, I notice that only around half of the rooms show the required 15C temperature as set in Away. The others carry on with the Home setting. Any ideas please?
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V3 Internet Bridge - No Subscription?
Hello, I'd like to confirm if the option is still available... to use a legacy V3 internet bridge to remove the requirement for a subscription. I assume the reason being because V3 did not have a subscription fee at point of sale and therefore the fee can't be applied (unlike the V3+) In other words, if I purchased a…
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Can V2 use OpenTherm and Geofencing?
Hi I'm looking for a non-subscription smart solution for my heating. The 2 things I am mostly wanting are.. 1) Geofencing to automatically turn off the heating when everyone has left 2) OpenTherm control of my boiler Does anyone know if V2 or V3 can do this for me,? I currently have a wired thermostat so figured I would…
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V2 Internet Bridge & Tado Pro Installer App - Compatibility Issue?
Hello, I am struggling to get my V2 internet bridge connected to the professional installers application. I'd like to have this set-up because I've recently configured my boiler to Opentherm using and old wireless extension kit. It's working fine but I need to adjust the central heating flow temps. After researching.... I…
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Do I need a smart thermostat?
I have 8 Tado TRV's which work independently from an Ideal Vogue combi Gen 2 boiler from the app. If I convert the boiler to Tado smart receiver do I need a Smart thermostat or will the TRV's communicated with the receiver without the thermostat? I know the room stat is more accurate but I am happy with the TRV's…
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ISP routers that work or don't work with Tado Bridge
Probably useful to have a thread that people can search on where users can post experiences with different ISP's routers. Especially useful for bad experiences where the bridge doesn't work or network performance suffers when it's connected As a start, I have no issues with Tado on my Vodafone THG3000g router. Bridge is…
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Vaillant VUW 240/2-3 R1 spark triggered multiple times by Tado V3 Thermostat
Hello everyone, Hope you are well. I've recently installed Tado V3 Thermostat which is wired (No + COM pins) with boiler Vaillant VUW 240/2-3 R1. Since then I am experiencing following issue: Temperature gets below the limit - Thermostat switch on the relay which trigger the spark in the boiler and boiler starts heating…
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Tado is not connecting to internet bridge
Hello, I am a student and I moved in to a studio. I want to put the heating on and it works trough tado! I have the internet bridge and the tado device. The internet bridge is on and works the tado device does not want to pair. It does not want to start. It does not make any light! I am very desperate! Please help me
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Nutzung von tado in mehreren Häusern
Ich weiß, die Frage wurde bereits in unterschiedlicher Weise und in regelmäßigen Abständen gestellt. Vielleicht hilft es ja, erneut zu fragen.
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Wiring help enviromax c44
Hi, I have wired my tado starter v3 starter kit to my boiler and my tado is turning on and working but not controlling my boiler. It will not turn the boiler on and off when the settings are changed in the app. I have attached 2 photos of before wiring and after if anyone can help. Thanks
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Tado and HomeKit not syncing
Hi all, Hope you can help me. I own a Tado smart thermostat for some time, always has been functioning normal, also in combination with HomeKit. Since a few days I also started using a Tado smart temperature sensor to measure temperature in my office. Also this combination was functioning properly for a day or two, but now…
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Why is Tado controller firing boiler at random temps?
Whatever I set the heating to, the Tado contoller totally ignores it and fires up the boiler: Heating set to off, Tado says temp is 19.3 degrees and fires up the boiler. Heating set to 10 degrees, Tado says temp is 19.9 degrees and fires up the boiler. EVERYTHING set to off, Tado says temp is 20.6 degrees and fires up the…
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Tado radiator thermostats heating way past their settings
Whatever the thermostats are set to, Tado ignores it and either keeps on burning gas or shuts down the rads before they've even reached the desired temps. Bathroom set to 23 degrees, Tado has heated to 24.1 degrees. Hallway set to 22 degrees, Tado has heated to 24.6 degrees. Mum's bedroom set to 23.5 degrees, Tado has shut…
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Internet bridge relocated
I moved my router and internet bridge yesterday about a metre and thus morning the heating didn’t turn on . Router connected ok . Do I need to do something as the bridge has been moved . I have activated pairing but don’t know if I should have done this - but perhaps with moving it I needed to do so