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Forgot my password
As I have forgotten my password, I have been trying to log in to my todo app all evening. with the link i Got sent it hasn't worked and I got an error message every time. Ihope you can help me. ps the product I have installed in the app is a tado ac Control :'(
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Wiring Query
Today installed v3 Smart Tado Wireless Thermostat on Combi boiler with a salus RT500 rx. When looking at the Tado wiring instructions it shows a bridge required between L & COM for a Switched Live setup. However, my Salus setup had a bridge between L & NO which was neither the Tado suggestion for Switched Live or Potential…
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Wired Thermostat - no longer deactivating pump and boiler
I have a Tado Wireless with the Zone Controller hub and internet dongle, and Wired thermostat. The Wired Thermostat controls my UFH, and is wired directly to the boiler and when first installed it turned the boiler on/off and the pump - but it also made a call to the HUB to turn on the heating too. I found the option in…
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Signal Strength Indication
When looking at Tado Devices in the App, it would be a useful feature to have an indication of signal strength rather than just show 'connected'.
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Heating not working although showing high temperature in control panel and app
Hello I am increasing the temperature on the app and also on the control panel, but it seems that the heating at home is not working. Can anyone let me know how to reset the settings Thanks in advance
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Radiator valve not turning off when up to temperature
Hi, I’ve got the Tado wireless kit and 11 radiator valves. Most of this seems to be working really well, however in 2 rooms, the radiator valve is reading a temperature of around 24 degrees, even when set to 18 and the radiator is still on full blast. The radiators are behind furniture, so will be giving a slightly false…
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Connect thermostat with Atag cv boiler
Hi I have a problem with my old Atag cv-ketel/boiler and connecting tado wired termostat to it. I tried ON/Com as relay to on/off port but in that case gas burn never goes off. And Bus connection via ot connector (i had to buy it extra) still gives me c61 wiring error, and without ot chip it just does noting (in this cases…
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Wireless receiver, hot water tank & wiring centre
Hi, I’m considering buying Tado wireless receiver with thermostat and internet bridge. I have: Boiler Vaillant ecoTEC plus 624 Large Cylinder tank on the ground floor with a small egg-shaped tank on top Wireless thermostat Delta Dore RF 827 (2 channel HW and CH) Wiring centre Flomasta connected to 2 valves (Honeywell) 4…
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Offline indication in the App
If the Internet Bridge is offline to the Tado servers there appears to be no indication of this in the App? It would be good to have an alarm of some sort on the Home screen.
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About battery lifetime
We have a holiday home in Equevillon, Jura, France. We liked the Tado system because it enabled us to control the temperature in the house when it is un-occupied & especially maintaining it above 0C to avoid water pipe freezing during the winter when it can be minus 10C outside. We purchased 16 pcs TRV radiator controllers…
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display, max valve opening, subscription
Thanks to tado, my 25yr old house is keeping the target temperature for the first time and the overall heating cost are down. I love it! A few suggestions: 1) The valve opening (%) should be visible at the home screen (right next to room name and room temperature). Important to instantly see the level of heating per room…
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Boiler internal modulation vs OpenTherm
Hello, I would like to ask for your opinion, which is better: Connect the Tado thermostat to the boiler's relay input and let the boiler doing the modulation using an external temperature sensor Connect the Tado thermostat to the boiler via OpenTherm and let it modulate the boiler In my particluar case I have a Baxi Luna…
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Subscription plan is independent on AC and Boiler heating
I currently have the subscription on the heating for Auto-Assist (geofencing, open window detection, care & protect). Little did I know that this subscription does not allow me to use the Balance AC. It just asks me to subscribe again. It's not clear that there are different subscriptions for the AC and boiler control.…
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A reduce heating button
Much like the boost heating option, it would be nice for an option to reduce the heating for a set amount of time. Sometimes I find myself doing housework and then the house gets too hot. I only have the option to turn the heating off and then remember to turn it back on again. With the reduce function I think it could be…
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Small bug in heating activity graph
There is currently a bug in the activity graph after a temperature target is changed via Homekit (in this case specifically Siri). The activity graph fails to show the correct categorisation after the system reverts to the current schedule (its set to revert any manual changes), or an away state. The following screenshots…
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Tado app down
Hi is anyone else having problems logging in to the app, internet is working fine just keep getting a network message and no thermostat is showing in the app. The tado bridge does have 2 lights on and showing that it's connected to the internet.
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Is Tado down?
App doesn't load Down Detector (https://downdetector.co.uk/status/tado/) is showing issues starting at around 7.30 but the Tado status page (https://tado.statuspage.io/) stating no issues
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Looking for testers for my Apple-Watch App (AirCon)
Hello everyone, I developed an app for the Apple Watch some time ago. Now I have tried to implement the functions of an air conditioning system. The problem is that I don't have an air conditioning system and can therefore only test the app to a limited extent. That's why I'm looking for people who might be able to help me…
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iPhone in Sleep Mode - schedule offline
Hi not sure if this has been answered prior but I have recently noticed that when my iphone is in 'sleep' mode, my Tado schedule does not function and only comes back online when I switch off the sleep mode on my apple phone/watch.
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Boiler Not Firing Up for Hot Water
Help! I recently installed my Tado extension kit to control my hot water. It is scheduled to come on daily between 13:00 and 15:00 but for two days now it has not fired up. The heating radiator schedule is working fine. When I turn the hot water on, on the app, I can hear the extension kit 'click' to turn the hot water…
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heating does not turn off defective relays or software problem ?
Hi, I have my Tado thermostat for a bit over 2 years now, and the heating does not turn off anymore. The central heating system is connected on the common and normally open connectors of the thermostat. When I set the temperature to minimum, or off, the heating system keeps on going. I don't hear the relays clicking when I…
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How does the room thermostat function in the same room as the radiator TRV
This problem is really bugging me and i can't seem to get an understandable answer from Tado themselves. My set up is that i have: Hallway fixed wired tado thermostat Hallway tado smart trv all other rooms also have tado smart trv's fitted. My issue is understanding in this scenario how should the schedule be set on the…
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Tado isn’t heating up any radiator
My Tado system has been working fine for a number of months. Suddenly, it’s stopped working but the app seems to think everything is fine. - I can hear the thermostats moving and the app says “heating” but nothing is happening. - Ive checked the boiler (we are getting hot water fine) - I’ve reset both the Wireless receiver…
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Air Comfort telling me my room is too humid !!
The air comfort page on the app and website doesnt appear to be that intelligent. Its telling me various messages about ventilation and not drying clothes in the house and extractor fans etc etc. but what it doesn't seem to be taking into account is the outdoor humidity. for instance - in this screenshot its telling me my…
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Humidity
One of my thermostats is showing high humidity but room not humid. Have moved to another room and it still shows high humidity but thermostat that is moved to original room shows normal humidity Any ideas
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Boiler crashes with error, when tado tries to heat boiler and shut off radiators at the same time
Hello. I recently switched to tado. I have 7 radiators with tado thermostat values. I have one wall thermostat in my living room, which is connected to the boiler using the existing wires from the old thermostat. Since I switched to tado, my boiler have shut off very frequently with error E1 and E2. I thought it was due to…
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Geoloactie werkt niet als je langere tijd dichtbij van huis bent.
Ik ga van huis, uit logeren. Maar niet verweg. Ik wil tot een datum/tijd dat het HELE huis op een bepaalde lage temp staat. Want, het probleem is dat ook als geolocatie op zeg 5 km zet en je bent 15 km ver weg. Dan denkt Tado “die is niet ver weg, en dus zorg ik dat het huis niet tot de minimale temp afkoelt.” Dus dan moet…
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IKEA Parasoll Window Detector
Hi! I'm thinking on installing those new IKEA sensors to have a reliable system. They have quite a good price. Has anyone have experiences with them? I find quite annoying the open window detection system of Tado. It hardly works and when it does it should keep the valves off as long as the window is open, not only for a…
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Humidity
The smart radiator thermostat in our office/library says the humidity is 64% so left the Meaco dehumidifier in the room which says the H. Is 52%. SRT still says 64% Which do I believe?
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Extending a Multi Zone System
I have installed a Tado system in my home and would like to extend my system. My current set up is :- A three zone system with one valve controlling the hot water A second valve controls the downstairs central heating A third valve controls the upper floor central heating. The down stairs central heating system has a…