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Global Device Error History
There's various system errors that are actionable and useful for the user to review for troubleshooting, if only they could review the relevant past historical info in one place focused solely on problems. An error log. lost signal periods for TRVs, sensors, receivers disconnected internet periods for the internet bridge…
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Radiator valve type and connector to use
I'm struggling to get this valve to be controlled with my new Tado. Any assistance would be greatly appreciated.
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Junkers/Bosch Cerapur 2200 configuration
Hello! Does anyone have simillar problem with Tado wireless thermostat V3+ and Junkers Cerapur 2200? The receiver is connected to the heater in accordance with the instructions. It receives a signal from the wireless controller and radiator heads and the fourth LED starts flashing = transmits the signal to the heater. I…
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Itho Comfort Time 100
Any quick tutorials/videos to replace an "Itho Comfort Time 100" thermostat connected to a Remeha Boiler with underfloor heating, with a Wired Smart Thermostat (V3+)?
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Smart TRV display
Just bought 5 smart TRVs. All of them connected and calibrated ok. On 4 of them the display on the trv changes when I adjust temp on the app. One of them doesn't. I think it's working ok. I even tried swapping TRVs. Fault stays with the same radiator. Any reason why that radiator would cause an issue ?
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Help with wiring
My current setup, a Honeywell hc60ng has 4 wires, N, L, and A&B, struggling to work out where the a and b wires go on the tado
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Central heating not coming on when scheduled but triggering with hot water control
I installed our Tado system (wireless receiver, wireless temperature sensor and 2 TRVs) last winter and it worked like a dream. I recently installed 2 more TRVs and turned our scheduling on as the evenings started to get a little chillier. Since then we have been having a lot of problems. Often the heating does not come on…
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SRV installation
Hi I’m having trouble finding what make my radiator valve is for installation. Only identifiable markings on the radiator valve are DN15 10/07/07 ART65400. Google comes up with nothing relating to the markings and the DN15 comes with Danfross but my valve looks nothing like that. I can’t attach pictures for some reason to…
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Thermostat not working
Hi, i was wondering if anybody had the same issue? My app/thermostat are set at 16 but the house is constantly at or above 18. This has only started happening in the last couple of days…i havent changed any settings
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Smart Thermostat - Tado and HomeKit interfering - reverts to Frost Protection
I have just installed a smart thermostat. On more than one occasion I have found that the heating is OFF and when I go into the Tado app, I have to 'Resume Schedule' as it has reverted to Frost Protection. I then find that accessing the heating via the Home OS desktop app causes the Tado to toggle to Frost Protection. Not…
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(UK) Dual Zone Combi Boiler + Wired Thermostata
Hey, I've had a read round and have probably confused myself more than where I started. My new build town-house has a Logic Combi ESP1 35 boiler, and two heating zones controlled by their own HoneyWell T4 wired Thermostats and motorised Drayton valves. :) I'm wanting to move to smarter heating as the second heating zones…
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Help! is it modulating.
Can anyone help me, I've just had a new Vaillant ecofit boiler installed and I requested a wireless Tado thermostat rather than the Hive that was being fitted. The engineer told me that the Hive was a modulating stat but it obviously isn't hence my request for a Tado. Now after much research online I'm totally confused. He…
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How to edit Energy IQ?
Hi! The readings of Energy IQ are useless at the moment. For 5 days the pumps of the central boiler of my building were not working but the valves at home were fully open for 24 hours, so according to Energy IQ my energy expenses of those days sky rocketed and are very high when actually it was 0€. This has actually messed…
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Switched to hybrid with tado but still often gas heating used
on jan 18th 2024 we got a Hybrid heater installed. Before we uses tado for about two years and worked fine We now have an Remeha Tzerra 39c (gas heater) and a Remeha Elga Ace 4k. The total gas consumption has dropped down but whenever the living or kitchen request heat the whole system goes into max heating including the…
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10 room limit 😡😡😡
Has anyone managed to get more than 10 rooms communicating with the zone controller? I have more than 10 rooms and I’m so disappointed with Tado in that I have to link several rooms together to not exceed the 10 room limit. Can’t Tado fix this problem as it negates any savings putting rooms on that are linked but are not…
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Can you power wireless receiver via standard plug?
We currently have our wireless receiver powered and connected via our boiler. We have intermittent connection issues, and I would like to be able to remotely restart the receiver by turning power off via a smart plug. Is there any reason I can't just terminate the neutral and live coming from the boiler, and instead wire a…
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A problem of eBUS communication only for heating system since January 17th
I have had tado installed in my house for almost 2,5 years. But since January 17, 2024, I have had problems with the heating. It looks like my tado thermostat stopped communicating with eBUS for boilers, but only for heating. The boiler in the heating system does not communicate with the thermostat, but only on the…
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Feature request: consider central heating schedules
Hi there, I live in an apartment block with a central heating boiler. It does not run 24/7. There is a schedule that can vary every year or on special circumstances. I believe this is a very common situation in Spain, maybe not so much in other countries. So I cannot have the heating on at any time I choose, but only…
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Boiler not firing
So, I've had Tado wireless for some time now, generally no issue, but since this morning boiler is not firing when called for heat, iyt works fine for hot water. I've reset the boiler, disconnected receiver from power and reconnected, but still no luck. Any suggestions?
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Adding new ID to opentherm communication
Hi, I'm facing issue when my boiler is not behaving properly when using Tado thermostat (boiler is not modulating flame). After some extensive troubleshooting I found that issue is most likely in opentherm communication, more specifically, in missing message ID 2 (Master configuration). From what I saw comparing…
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Make Opentherm boiler specific tweaks possible
Hi! I'm having an issue with opentherm using my boiler Enbra CD34H. After some troubleshooting I found out that issue is caused by Opentherm message ID 14 (Maximum relative modulation) being send too often by Tado (every 6s). Unfortunately support is unable to change this to 2mins intervals (which would fix the issue) for…
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Installation issues; complex setup?
Hello everyone, New to the tado world and I am having difficulties installing the tado wireless receiver, specifically. I am hoping someone may be able to assist. All three main devices (bridge, wireless receiver, and wireless temperature sensor) are paired and connected with one another successfully and showing in the…
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TRV not closing
Hi, I have added additional Smart Thermostat to one of the rooms as Smart TRV wasn't reading correct temperature, that solve the issue, however since that, I am having issue in the bedroom, TRV in the other bedroom is not closing and when other rooms are calling for heat, my bedroom heats up as well, above desired…
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TRV set point reached too quickly without thermostat?
I recently purchased the smart TRV starter kit, i.e. one TRV plus the wireless connector, to test the waters with Tado before purchasing more kit. Impressed so far, but one issue I’ve found already seems to be that the desired room set point (as set via the smart TRV) is reached too quickly because the TRV is attached to…
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Expected remaining life of 'good' batteries
I have 7 Smart Radiator Thermostats installed over a period of 6 month. The app reports that all batteries are 'good' (the battery indicator is fully green). Does anybody know, the minimum remaining life of a 'good' batteries.
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Wireless Temperature Sensor
I have a wireless temp sensor that’s giving an incorrect reading. I put it next to another one I have and it’s reading 3 degrees higher. Even after leaving it for hours to settle. Does resetting the units correct it, or new batteries (batteries are showing as full in the units). Anything else you could suggest. Thanks
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Valve opens but not signalling the boiler for heat.
I am asking the question here as tado support have not answered or acknowledge my support request after 5 days. Last Sunday night my system of 2+ years was working fine. Monday night I increase the temperature required for the Living Room. I hear the valve open up and it displays the temperature I have requested. After 10…
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Zone controller assigning in API or create fireplace mode in TADO app.
So my problem is i can not control the zone controller from the tado API. I use Home assistant and would like to have the abbility to create a "Fireplace On" switch (in Home assistant or in the TADO app) that will toggle the zone controller for selected rooms. I have TRV's on all my radiators (except 2 bypass radiators).…
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A Pause Button… with Adjustable Duration
I would like to suggest a Pause button… Similar to the Boost button but with the opposite effect. Or add a time restriction to the Off button. With the weather so variable there are times when the heating just does not need to come on if one of the rooms drops 0.2 degrees below the target temperature. With temperature…
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Show the water temp that goes into a radiator or warn if too low
So, I had an issue with our central heating. Two-story apartment, the lower floor was fine, the upper floor not so much. Out of three radiators upstairs, one was kinda happening, the rest cold. I noticed it was a bit chilly. I played around with the two cold ones, removed the thermostat, and eventually called the landlord…