-
New home, new set up
Ive recently moved house and transferred my old set up to the new homeowner. I then removed myself from what is now their set up. Wanting to now set up a new home it keeps telling me my email address is already registered to a home. I cant seem to do anything to delete the old home or get into my account to do anything !!…
-
How much data is being used by the tado system?
I have 8 radiators Controlled individually and recently changed my home unlimited data package to a more economical data sim. I am currently on holiday but something is using 1 to 2 gbs a day and the only culprit I can think of is the Tado radiator valves etc ,these are all set to frost protection. I Have smarty sim in a…
-
Heating - water temperature
Hello everyone. Is the TADO thermostat capable of increasing or decreasing the flow temperature of a gas boiler?
-
Vaillant Ecotec plus 418 not responding to Tado wireless controller on a Y system plan
The Vaillant boiler is just switched on all the time creating hot water, the heating pump is always on too even when the tado wireless controller is not calling for hot water. It is a Y system in the UK. The tado controller will divert water to the hot water tank when programmed to and calls for heating when required but…
-
A clicking sound from Tado Wired Thermostat
Hi I used a Tado wired Add-on Thermostat replaced my old classic wired thermostat for my 2nd floor bedroom. It work fine. But tonight I can hear a quite obvious clicking sound/noise while the Tado Thermomstat is on or off the heating. I am not sure it’s normal or not. But my Tado wired start-kits which installed downstairs…
-
Software development roadmap
The "Suggestions, Ideas, and Improvements" forum has been here for years, brimming with diverse topics and innovative suggestions from our users. However, one question lingers: What if tado° rekindled its commitment to transparency by sharing at least a simple software development roadmap with users? A follow up to a post…
-
Tado away/home iOS shortcut action
Hello, Tado is somewhat compatible with HomeKit using sensors/thermostats individually, but this is not great to create automations. It would be very useful to have a Tado shortcut action we can use in our scripts to set the current mode to be away or home, so we could create automations based on that. This would be…
-
Tado app to set only the tempature.
Why not create an app where you can set only the tempature. It's not handy that every app user can make changes to all settings. We could defently use it. For oure building.
-
Always on display option
Hi just installed my wired v3+ very easy instal and instantly impressed. One suggestion would be to have the option to keep the temp display always on so you don't have to press everytime to view current temp.
-
New Thermostat Firmware Version 204.3(?)
Hello folks, it seems that they are rolling out a new firmware version for their Thermostat. Mine now shows this “204.3”. Sounds like similiar to the latest for TRVs firmware version (204.1). Any clues about upcoming changes with this release? And, I must repeat, Tado, PLEASE, CHANGELOGS!
-
Away notifications conditions
Hey Tado product owner, Each time I leave my house in spring and summer, I get a notification if I want to switch to away mode.. which is great at winter! But if all of my tado are anyway turned completely off, it’s just annoying and would cause me to turn off the notifications from the app. How about to recognise when all…
-
Radiator's Making A Banging type noise.
I have put two thermostats in my home, living room and kitchen, all was well until it start with an almighty racket coming from both radiators, a very loud vibrating sound which stops when I take the tado off and put the original thermostats back one. Any ideas why?
-
Reduce water hammer sound by slowly closing the radiator valve
Sometimes Tado closes the radiator valves very quickly, which makes a loud bang due to water hammer. This can be bad for the equipment and it scares my kids. If the radiator valve would be closed more slowly, this would significantly reduce the amount of sound produced.
-
I moved my TADO internet bridge to the middle of my house - here is how
Hello fellow Tado users. I've had connection issues with those radiator thermostats that are furthest from the internet bridge. To ease these issues, I've used a wifi to ethernet device (a TP-Link TL-WR902AC) to allow the internet bridge to connect via wifi and be placed in the most optimal position in my house rather than…
-
AC is ON or OFF??
In a Hotel, when I open the TADO app, I whould like to see if the AC’s are ON or OFF. Is it possible? When I open the app, the AC’s are always OFF, even when it are making cold.
-
Tado App Home Screen
Is there a possibility to hide tiles on the tado app home screen that I don't use or want to see all the time, especially the subscription ones.
-
Moving home
In the next few weeks I shall be moving home. Currently I have a wireless Tado box connected to my boiler, a wireless Tado thermostat and the internet bridge. It is a v3 system so I do not have to pay for Geofencing. The house I'm moving to has a conventional wired thermostat and a combination boiler. What should I do?…
-
Do I need a wireless receiver per heating zone?
Hi, Im replacing a Nest system with Tado. I have 3 Nest heatlinks. One heatlink/stat controls CH and HW, the other two control just CH. The 3 heatlinks operate a CH zone valve each (Honeywell 272848/u). Looking at the installation guides, they dont offer much advice about zoned systems but my guess if that my first tado…
-
System Boiler Permanently Firing/Running - No Call for Heat
I have a Worcester Bosch Greenstar 8000 Style system boiler connected to a Tado° system with 13 smart TRVs on every radiator in the house, except two towel rails. The system's been running since 2020. For the last week or so, the boiler's started running constantly - sometimes it just sounds like the fan or pump, but much…
-
Smart AC Control 10° setting
Supporting frost protection in the Smart AC Control commands
-
App not logging in on Huawei p30 lite
App working fine on Huawei p smart 2019 and tablet. On Huawei p30 lite App ask for login on Web - after credentials app get stuck, hangs
-
No devices present
Hi, I downloaded the app, i follow the instructions untill add a device, nos the app is telling me there are no devices present in this home. What’s the problem here?
-
Brötje WHBS 22 D
Hi Does the tado x work with the Brötje WHBS 22D? The predecessor V3+ did not communicate correctly with the hot water preparation
-
Cannot Enter Meter Readings in Tado App
I don't seem to be able to enter Meter Readings any more. In the past I have: Settings>Energy IQ>Meter Readings> Then I can enter the date (default is the current date) and the reading. My last reading was 8th May 2024. Now, when I go Settings>Energy IQ>Meter Readings> I get a list of all the readings that I have taken in…
-
After 3 Way Motorised Valve was replaced, now only getting hot water, but no heating
Hello, I have a smart thermostat, extension kit and internet bridge, connected to a Worcester Greenstar. Heating system is a Y plan, in a new build house, c23 yrs old Previously we had a problem where calls on the boiler for hot water (after 2 people had a shower, f.e.) caused all the radiators to get hot on a warm day,…
-
Wireless receiver connected but hot water disconnected
I've got a weird problem with my tado system. I've had it for about 3 years without much trouble. Recently my hot water has been showing as disconnected. It comes on on schedule, but the app says it's disconnected. When it tap it I see that the wireless receiver says it's connected. I'm not really sure how to solve this,…
-
Hot water control OT connection Logic C30
Hello, I recently replaced my V3+ wireless receiver with an Extension kit to enable OpenTherm wiring on my Logic C30 boiler. While the boiler appears to be modulating as expected and the wireless sensor is requesting heat, I have gained hot water control in the app. I am unsure of the purpose of this feature since hot…
-
Hive to Tado wireless v3+
Looking for some help as I have ordered Tado v3+ wireless kit and want to make sure the wiring is correct that I have in my head.
-
Help! I’ve just moved in to a tado house…
Hi, I’ve just moved into a house with Tado installed and had to purchase a new internet bridge. Which at £90 I thought was expensive. Anyway, I have paired the bridge to the smart thermostat, but I cannot see any way of controlling the hot water settings within the app. Can anyone help?
-
Very poor reliability
I am getting fed up with replacing radiator thermostacs at £70 a time, could you please upgrade the design to something that can last more than a couple of years as I feel any savings I get from using Tado is more than spent on the replacements. Good when working but very very expensive to run. Kind regards Russell.