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How to re configure main thermostat when replacing a heater
Hello. I'm planning to change my heater soon. What is the procedure to follow to reconfigure Tado to control a new heater?
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Redundancy in the event of internet loss of server faults
Currently Tado does not have an effective method of controlling their system locally if the internet goes down or if their is a fault on their servers. Can tado re assess this and provide a way to still use the heating controller locally via a smart phone connected to the same WIFI network as the Tado devices, so that in…
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Smart Thermostat replacing a Danfoss TP7001m timer/thermostat
Hi can i switch over a Danfoss TP7001m timer/thermostat to a tado Smart Thermostat, I removed my TP7001 to replace it with the Tado controller and the wiring looks different, I expect i need to change the back plate but don't know how to wire it up as the wiring labels are different, Thanks Michael
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Tado Smart App - Learn function
I would embrace a Learn function in the App, where I could point my original AC remote to the Tado-device, to "Learn" functions available in the original remote, i.e. Silent Mode, Swing, Defrost mode, Timer Set etc. To use these Learnt functions I suggest to be able to have custom buttons on the Tado App Home screen.
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New Set up Help - Heating always on.
Hi All, Just wondering if I could get some advice please, as I only have the evenings to try and solve this due to work. Basically I live in a flat and believe I have a S Plan set up, due to having two valves in the utility. I bought the V3 wireless kit from Screwfix to have a wireless thermostat. I used to have a wired in…
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Virgin Hub 5 Tado bridge issue
Hello, My Tado bridge isn’t connecting to the internet. I’ve reset it multiple time, I’ve also factory reset the router but nothing has worked . I have a virgin hub 5 router. Please help :-)
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Stop starting heating in the morning
Hello, my TRVs start at 06:30 in the morning as per configured schedule and stop at 21:30 in the evening. Let assume it is night, after 21:30, and the TRVs are already in OFF mode. How can I avoid to switch to ON the next morning without configuring a new schedule?
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Bosch Condens GC 2300i W - is it compatible and how to conect?
Hi, would like to ask if the boiler Bosch Condens GC 2300i W - is it compatible with the tado and how it is possible to conect it? do you have any manual? thak you Peter
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geofence per room
i know it has been in some other discussions but i really like to have geofencing per room as so many users we have rooms (offices) that only need heating when the certain people are "home"
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Strange behaviour during smart schedule
Do you have any idea why there was a switch from smart schedule to manual control today that caused overheating? No one manually changed the temperature either on the thermostat or in the app. Thx
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Valve pin position indicator
My Bosch system which I got rid of in favor of Tado included in the app a place where you could see the position of the valve pin. This was useful to determine if TRV was fully opening or closing the valve pin and other temperature issues. I think this would be useful on the Tado system as well
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Antifreeze & déactivation possibilty
Hello, Support told me that it s not possible to deactivate or change the antofreeze temperature. The minimum temperature when you set to off is 5°C. I would like to be abble to set the antifreeze temperature at a temperature below 5°C (as set by default). And also to be abble to deactivate completely a radiator head. This…
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Tado smart thermostat says heating off but boiler won't turn off
Tried resetting wall control and pressed pairing button on sensor. Turned boiler off then on. Its a sensor attached by wire to the router. it was working until plumber replaced a motorised valve. Now won't switch off and can't reduce temperature. Email support abandoned me
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dealing better with low battery: add a new battery state "yellow"
i have noticed a couple times that i get a tado e-mail that a device needs new batteries but when i look at the app it will show a green battery icon and "good" the cause is, i think: during a cold night the batteries have lower capacity and the e-mail get sent. the app will also show a red icon when looked at right after…
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Are 3 Zones possible???
I have just moved house where i had the extension kit wireless stat and x2 TRV's. My current house has an upstairs controlled by a thermostat and downstairs on a separate circuit controlled by a thermostat, and also hot water on another circuit. Tado are telling me that 3 zones cant be controlled, but I have read that it…
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Struggling with the Last part of my install
Hi all, Previous setup Split Level Thermostats/Controllers (Danfoss TP4000) Ideal Logic Combi ES35 Installed I have installed the v3+ wireless kit to replace the downstairs termostat I have installed the Wired thermo upstairs. The Issue The heating upstairs is working perfectly, I can control the boiler and temp from…
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Compatibility Buderus Logamax Plus GB162
Hi, I own a Buderus Logamax Plus GB162-35 V3 driven by a wired thermostat RC35. I also have an outdoor temperature sensor. The boiler heats water for the radiators but also domestic hot water. The domestic hot water is stored in a 200 L tank and it circulates in a water loop on a weekly schedule. I consider to replace my…
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Can I replace an existing wired thermostat with tado wireless starter kit + extension
I have a honeywell wired thermostat controlling my s-type heating system. I want to replace/bypass it and use a tado wireless thermostat to control the heating with the wireless extension kit controlling the hot water system. Do I need to buy additional bits to do this? Do I need to return the wireless tado and buy a wired…
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Wireless Receiver Problem
Hi, I have a problem with my Wireless Receiver that has happened today. When the Wireless Receiver requests heat from the boiler to heat the house the boiler does not start (always use to until today) then when the Wireless Receiver requests heat for the hit water the boiler does start. Had the system for 10 months with no…
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Connect 2 zone Heatmiser UFH to existing tado
Hi all, I had the heating working fine for the past 2 years with Tado controlling unvented hot water tank and radiators while a heatmiser system is controlling the 2 x UFH zones (same system boiler). I am thinking on integrating the UFH with tado and replacing the heatmiser thermostats with tado wireless thermostats but…
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Neeedle-Positions - HOW MANY ?
my "analogue" TRV's has got "Infinite" needle-positions.... meaning: they can control the ventil's-needle in a "step-less" way! What about the Tado's? they are digital - and they control through steps (by means of a step-motor/engine). BUT, WITH HOW MANY STEPS DO THEY CONTROL THE NEEDLE?? 4-16-256-xxx ??? My…
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Relative units in Energy IQ setup
In residential buildings there are still some individual radiator meters. In the Energy IQ setup one can only give kWh or m3 as unit but this is only available on a building level. Can something be done to use individual meter readings from Techem meters for example?
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UK Customer Service Telephone Number
Currently no UK customer service telephone number is available. This is not good for Elderly people who are less technically endowed then other generations and when they have a fault just want to speak to someone to get the fault rectified especially in the Middle of a UK winter. It causes allot of anxiety. Given the…
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Smart Wireless Thermostat - Spare wall plates available?
I had my thermostat on the wall where my old heating system’s wired thermostat used to be but now keep it dismounted in a different room. I got the plastic stand but disappointingly it doesn’t attach to the dismounted thermostat but screws to the wall plate which is currently still on my wall. Is it possible to get spare…
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Tado Smart Radiator Thermostat making noise after switching on
Hi, I changed all radiator thermostats with Tado Smart Radiator Thermostats, it's almost working fine but in one room I have two radiators and those two are making some irritating sounds. It's not the motor noise that opens or closes the valve, but something like a tick-tick sound and it continues during the heating. I…
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Starting from scratch
Hi all, I'm in the fortunate position to be establishing my heating system from scratch, and i'm wondering if tado could work with my intended set up. System boiler and 210l Indirect unvented gledhill hot water cylinder 12 radiators across 3 bedrooms and one bathroom, 3 - 4 sinks 50 sqm of wet ufh in one open plan kitchen…
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Strong fluctuations in temperature
I am using tado in combination with an Elco Straton boiler. The temperature in the rooms shows very strong fluctuations, and deviates from the temperature set in tado. This is the case in all rooms. In the graph below, the set temperature is 19 degrees, but the temperature fluctuates between about 16 degrees and 20…
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Replacing stc9004c and Digistat SCR
Need advice on how to replace the STC9004C and Digistat SCR currently connected to my system through the Honeywell Sundial wiring system. I did replace the stc9004C and the hot water worked but not the CH, as I feel wiring available from.Digistat ScR needs to be connected to Tado, but not sure how to as did t wanted to…
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Potential Outage . . .
Message from tado: Database maintenance affecting the tado° app Upcoming scheduled maintenance notice We are planning a scheduled maintenance of our database. For a few short periods within this time: - your tado° app might become unresponsive. - your rooms might show an "offline" message. - the temperature changes in your…
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How can extend the range of the system?
Is there anything thing I can do or buy to boost the range of my Tado system. I live in quite a large victorian house with 3 floors and thick walls. I cannot use Tado valves in all rooms. I have tried moving the bridge around, but if I can get a connection in one place, I loose it in others. Is there a third party device…