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When did uk support end?
I just got an air source heat pump installed and we chose Tado to control it. One of the trv was faulty on delivery but we only found this out when the system was installed. The retailer wants the entire system returned to them before they will issue a refund or replacement so I contacted tado. They agree the trv is faulty…
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Scheduled hot water not turning on
Good morning. I’ve just installed my Tado heating system and the extension for the hot water. I scheduled my hot water via the app but this morning I woke up (1st day after the installation) and the water was not hot... maybe mild-ish but definitely not hot. Any suggestion? Thank you
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Can Tado control more than one hot water tank?
We are renovating a house and want power showers in each bathroom - we want to have a HW tank for each bathroom to avoid running out of HW when we have a house full. Will Tado control independently more than one HW circuit? Ideally we would close down a tank when there are fewer people in the house. Many thank
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Zoned? Sometimes works. Now stopped.
Hi, I have the wired extension kit to control HW and CH connected to a system boiler with cylinder. I have smart valves on every rad. A smart therm in downstairs zone and a wireless sensor in another zone. I live in an old house that doesn't support 'true' zoned heating where zones are controlled by motorized valves to the…
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Online Access Reqiured?
Hi. Re. Smart AC control (https://www.tado.com/gb-en/smart-ac-control-specifications-overview) I have been bitten by a couple of companies lately (Netgear and B&O), both of whom insist that I let them have access to my devices from the cloud or that I install google software on my apple devices even to do basic things! The…
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Smart AC Control Dry Mode
Hello, I wonder if anyone could kindly confirm the options available when using 'Dry Mode' on their app. I can only turn the mode on or off - the options to control fan speed and set temperature suddenly disappear. I'm curious if this is normal or specific to certain AC models. Many thanks,
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Master thermostat (Wired) does not communicate with any other device, yes or no?
I have invested in Tado a fair bit, wired Thermostat, Water extension kit, 12 TRV's, plus 2 x Wireless Thermostats. one of the Wireless Thermostats is in my bedroom controlling 2 x radiator valves and the other in my living room with 3 x radiator TRV's My issue seems to be unless the main thermostat tells the boiler to…
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App issue
I can’t turn heating up slightly from 24.0 to 24.3 it only goes from 24.0 to 24.5 , in fives
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Turn Off All Rooms?
So it's summer, we want to turn off the heating till winter...Great we have Turn Off All Rooms button in the app? Wrong - try it and then turn a valve for a manual boost (on a cold night for example). Rather than 1 hour boost like I have it set in the app to do, it stays on forever, until turned off in the app, constantly…
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Vaillant ECOTEC/PRO VCW 286
I am upgrading my old Ariston boiler to Vaillant ECOTEC/PRO VCW 286. I have been using Tado for a few years and unfortunately got zero help from Tado's customer care. Some input would be appreciated with regard to installing/wiring
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Guests keep twisting Tado units off of valve base
We are using Tado in a couple of short term rentals and are running into the issue of guests that are not familiar with modern thermostat valves. The delicate 'twist at the tip' method of adjusting the heat is not intuitive to some, and they tend to grab a handful and twist, disconnecting the unit from it's mounting…
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minimum open percentage
Hello, The pin of some of my valves need to travel at least about 1 millimeter before water starts flowing. That means the knob needs to open at least 30-40% for a meaningful amount of water to flow. Is there a minimum percentage setting in Tado knobs? In Honeywell Evohome there isn't, lots of users like me are having the…
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Hot water on one circuit with rads - can tado heat only hot water ?
Hello tado experts :), I ma looking for advice regarding compatibility of tado with my home heating system. I have 2 storey semi detached house build in '80. I have oil boiler , gravity fed vented hot water cylinder and tank in the attic. There is no seprate circuit to heat hot water in the cylinder , it goes on with…
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Tado Bridge and Vodafone Gigafast Router
I believe the supplied router is designated THG3000G. Does anyone know if the USB ports on this router are capable of powering the Tado bridge? Thanks.
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Boiler has stopped heating
Wireless thermostat, ext kit and numerous trv’s have all been working fine. However last 2 days when Tado calls the boiler for heat, the app tells me it’s heating (3 dashes) but no heat and boiler isn’t fired. Same when I try manually. Weirdly all ok on hot water. Schedule runs fine and if I call manually for hot water…
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HomeKit keeps showing No Response
Almost daily now, our Apple Home is showing no response from our Tado thermostat and 5 smart valves. Going into AirPlane mode and back out, doesn’t fix anymore. Have to unplug the Taso bridge from power, wait 30 seconds, then reconnect. Fixes issue but very annoying! Anyone else suffering from the issue/found a fix?
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Tado en koeling
Zomer komt er aan, even a friendly reminder (naar Tado): Zijn er wat ontwikkelingen in ondersteuning van verwarming én koeling modus van de (meer en meer populaire!) warmtepompen (in mijn geval Remeha Elga)? Ik weet zeker, dat veel Tado gebruikers zijn die wachten op deze functionaliteit - maar er is kompleet radiostilte…
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Smart Thermostat disconnects multiple times a day - works again when I pull batteries
I have a problem on one of my Tado systems: Several times a day/night the Smart thermostat becomes disconnected from the system. The bridge is fine and stays connected all the time. This means we are constantly waking up in baking conditions as the boiler runs on full blast all night. I would add my complaint to the many…
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TRVs horribly inaccurate - any suggestions?
I've just added my first Tado TRV to my system and have noticed that the TRV is reporting a far, far higher temperature than the room actually is. As of now, the TRV is reporting 24C but my (separate) room temperature monitor is reporting 19C (which is definitely about right, based on other temperatures in the house). My…
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Smart AC devices down for 4+ days - no time for fix given by Tado
I'm surprised this issue hasn't been discussed in this forum yet. Maybe people here are mostly users of the heating devices? If you weren't aware, Smart AC devices have been offline since last Friday. They give the error E04 on the device display, and the app says "no remote access". Tado have only given minimal updates,…
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Re: Koppeling Tado met vloerverwarmingpomp
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Smart Thermostat Firmware 82.1 issue?
My Smart Thermostat has been rock solid for over a year, but began losing remote connection about 3 days ago. It drops for 30 minutes to 2 hours once or twice a day. I changed the batteries today, but it’s still doing it. It’s on firmware 82.1, and I noticed that Tado thought that might be an issue in some cases. Anyone…
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Old style timer on BAXI boiler and wired thermostat?
Hello, Was just having a look at tado rather than getting British Gas to come and install Hive. Probably a really newbie question.. I was just wondering, If i replace the wired thermostat with the tado one, what do i do on the boiler? Is it just simply a case of setting the boiler timer to be on 24/7 and the tado will…
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Tado dont work few days
Hi. my all tado's dont work last few days. see 04 error and cant connection to server. any information about it?
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Toshiba
I can not test if the tado works Because there are no commands to test. The app also crashes. IOS latest and tado ac control. Toshiba seyia 16 AC with wh-uc01ne remote Whats wrong? / Mattias
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Opentherm
Hi all, long time tado user with a new setup and need some help! I've just had a new boiler fitted that is opentherm compatible and I'm having issues getting it up and running properly. My Tado system consists of:- V2 internet bridge Smart thermostat Extension kit 7 TRV's All has been running perfectly fine on my old…
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Brand New Boiler / Rads - full system - what do i need / whats missing
I have bought a starter kit and TRV's My brand new radiators did not come with any valves or valve fitting kits - so all i have is the Smart TRV what do I need in order to install the TRV's? Also, I read on another post, that the thermostats give a more accurate reading if installed horizontally - which although I have 5…
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Please remove, posted in the wrong language
Please remove, posted in the wrong language
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Email Change
I created my Tado account and added my devices on a wrong email account. Now that I try to move it to the right one in order to have a clean and accurate setup over all my Apps, it tells me that the new email has already an account. I removed the home from it and received a conformation that that account was removed. But I…
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Geofencing problem
I am the v3 app which I paid for . Taco is consistently saying I am away and so no heating until I overuse it . Does not pick up my location . Have checked all the phone settings and emailed tado who have sent it to their technical department . No they are Not even answering my emails . Am very dissaponted with them and am…