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Converting Ideal combi+ logic with wired relay thermostat to Tado on OpenTherm
Hello, I don't know anything about boilers or electrics but I have an Ideal Logic+ Combi C30 boiler and so far I worked out that my current thermostat is a wired Honeywell that clicks on and off. Based on the Tado website, it looked like I could swap this for a wired Tado V3+ starter kit? However, from looking at this…
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Three waves will not come on
I have a smart thermostat set up with underfloor heating. It’s stopped working. When I manually ramp up the temperature to 25deg in the app, the three waves do NOT come on / go solid in the app. So although the temperature in the room is 20deg, and the set point is 25deg, the app is not even trying to call for heat, the…
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Replacing BOSS THERM wireless thermostat
Hi I have ordered a Tado Wireless Smart Thermostat Starter Kit V3+ with Hot Water Control and currently have a “BOSS THERM” thermostat and receiver (looks just like a Siemens) connected to a Glow Worm combo boiler. Will it be a easy swap?
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Baxi System 100he boiler
I'm thinking of buying Tado V3+ Wireless Heating & Hot Water Smart Thermostat Starter Kit and Smart radiator valves. Does anyone know if they are compatible?
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Wireless Temperature Sensor X - failed generating device credentials
Hi, I am getting mad with this, I have spent a full day trying to get the Wireless Temperature Sensor X connected but every single time I try I get the same error on the android app "failed generating device credentials". Wireless receiver X works perfect after installation though. I've tried all the suggested solutions…
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Temperature Offset
I previously offset the temperature in some of my radiator valves. However the function has now disappeared from my app. Has it been removed ?
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How can I set the tariff unit rate in Energy IQ
I attempted to set this today and was unable to do so. I changed the unit to £/kWh and given my rate is 6.25 pence per kWh i tried to enter 0.0625 but the app would not accept this, turning the field red and disabling the "Save" button. In fact it would not accept anything but whole numbers which equated to Pounds per…
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Tado Smart Thermostat connecting to Wifi direct?
Hi, I seem to be having issues with the Tado Smart Thermostat losing connection when I move it to another room in the house that's further away from the location of the Tado Internet Bridge. Is this because it has to be within "wifi range" of the Tado Internet Bridge for it work? Id have hoped the Smart Thermostat could…
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Tado X No Matter Code For Wireless Reciever X Therefore No Hot Water Control
When running V3 I had linked the bridge to Homekit and had a hot water option in home kit. Just in the process of adding my new X equipment to homekit and expected to see a matter code on the wireless receiver X so that I can add the hot water control to homekit but no code present. How are you supposed to add hot water…
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Intermittent Connection Issues with Tado X Thermostats - Apple TV Border Router
Setup Details: 3 Tado X Thermostats 4 Tado X Radiator Thermostats 2 Apple TVs acting as Thread border routers Issue Description: Initial Connection Problems: Despite successful initial setup, thermostats show as "disconnected" in the app Temporary fix achieved through factory reset and reconnection process Ongoing…
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Energy IQ and Hybrid system
I’ve been using Tado radiator valves and a year ago we switched to a hybrid heat pump /gas system. It’s working very well and my gas usage it’s down 90-95%. My question is how they Energy is element of the Tado app can learn that my energy usage is not limited to one source. Surely it should slow two inputs to allow for…
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Energy-IQ how can Tado actually tell when my boiler is lit and so make cost calcuations?
Assumption: Tado only knows that some part of the system is requesting heat not that the boiler is on. What actually happens: Hot water only has a time period. During this the hot water thermostat will turn off the boiler once the required temperature is reached. Tado does not know this. Heating that is regulated by…
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Issues installing Wireless Temperature Sensor X
I have bought the Wireless Smart Thermostat X Starter kit, I've installed the programmer unit (Thread Border Router), but when I go to install the Wireless Temperature Sensor, I keep on getting error messages. Can't Reach Google or Can't find device. I have tried uninstall & re-install, changing network to 2.4 ghz, various…
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Caveat Emptor - Degraded Experience with Tado X
I've just upgraded by 13xTRV Tado V3 system to X, and can't help feeling that apart from the technological step forward in terms of Matter and Thread, I've actually taken a step backwards in terms of overall user experience as I find more and more options I'd taken for granted for 10 years are now missing. I actually…
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Tado won't talk to boiler. I'm cold and losing the will to live...
It's like a loveless marriage, they've fallen out after four years and will no longer speak to each other, just sitting there will folded arms refusing to budge. Go easy… I'm not an electrician or a plumber but have had both of these people (both trusted people who I know) out to try and fix this issue without success.…
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Tado X Smart Radiator Thermostat - poor battery life
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems really premature.
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Tado to Worcester Bosch GreenStar 30i Digital Interface EMS Connection Bus (Working Setup Attached)
Hi below is a working setup for a Worcester Bosch GreenStar 30i Combi Boiler using the Digital Interface EMS Connection to a seperate wireless tado thermostat in another room I hope others find it useful Basically I removed my old Hive connection and receiver altogether from the boiler before i started on setting up Tado I…
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Wireless Temperature Sensor X won't connect
Hello Tado community, I recently bought the Tado X Wireless Set and one radiator thermostat. Adding the Wireless receiver and radiator thermostat was smooth, but having an absolute nightmare to add the Wireless Temperature Sensor. Entire network set at 2.4GHz with no mesh, Receiver showing two dots on WiFi. The two…
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Everytime I try and register a device it says there is a problem and please retry
Help..it finds my temp sensor when searching, but it won't register it
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V1 Installtion
Hi I have the original V1 beta which I have not used since probably 2019. I powered it up today and it said all components were offline. I then deleted the home so that I can add everything back again. But it's asking for the serial number and 4-11 digit code. I have the serial number but where do I find the code?
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My heating is always on!
I've come from a nest system. I've got an s plan system, with two 2 port valves. One for Hot water and one for heating. I've wired the tado receiver as instructed but now my heating is permanently on. There's no heating light on the reciever and the heating shows as off in the app. If I turn the heating on in the app, the…
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Bypass on this morning
Hi I woke up to my bypass hot but rest of the dads are off, just wondering if this was a tado thing or boiler frost stat kicking in o the coldest night -7.5°?
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Tado X offline a lot
I’ve been using my Tado X for about a month or so now. It’s been all working okay-ish but lately I’ve noticed that the system is going offline often, which is super inconvenient on these colder days because somehow the offline schedule function doesn’t seem to work at all and when I manually turn the knobs, they won’t work…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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How to get professional help from Tado?
I'd like to describe my newest experience with Tado support. I have some problems with hot domestic water - it gets heated to too high temperature. What feedback I got from Tado representative: "That may be the reason the OT connection is not fully compatible. An installation tado° Smart Thermostat directly to your boiler…
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Heating randomly stays on and exclamation mark present!
My Tado V3+ system and TRVs have been fitted for 3 months with no problems. However, on a couple of occasions the central heating will remain on past the thermostat set temperature. The heating then remains on no matter what I do, unless I hard reset the Tado sender unit in the airing cupboard. I also notice that the…
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Smart Thermostat disconnects
Hi We have been running with Tado for a year now and generally very pleased but one smart Thermostat keeps disconnecting (i.e. marked as Disconnected in the app). I changed the batteries, removed and re added it to the Tado network and it worked a while but then happened again. Next I swapped the failing thermostat with…
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wiring tado x thermostat with gas bolier (protherm)
Dear support, I have purchased Tado X smart thermostat and trying to connect it with my gas bolier: Protherm Gepard Condens 18/25 MKV. I have tried to connect it according to your instructions in tado pro for installers app, However it is not working at all and gas boiler is always heating. can you maybe help or advise? my…
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Edited post, disappeared, also need a Tado engineer...
Hi there, new here - wrote a long post about issues I was having with Tado not talking to my boiler. Posted it, found a typo, edited it, and it came up with an error and now the post has disappeared. Dunno if I have it in me to write it all out again, but does anybody know how to get it back. It still says I've made one…