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Tado X and leaving my Drayton LP522 hot water programmer in place
Hi all, I am upgrading to Tado X starter kit with a wireless thermostat including hot water controller (just arrived), I am currently on Tado V3+ with only the wired thermostat and some room stats. I have a Vaillant Ecofit pure 425 boiler with a tank, vented system, it has a Drayton LP522 programmer for the water. so my…
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V3+ users can now request Offline Schedule
Dear community, We are happy to announce that, as part of our ongoing tiered rollout, the V3+ Offline Smart Schedule is being made available to interested tado° users via the community forum. Due to compatibility considerations, this offer is only available to community members with V3+ heating starter kits or add-on…
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Does the increased boiler firing/stop cycles prematurely age the boiler?
Hi, Does the increased boiler firing/stop cycles prematurely age the boiler? I believe that a boiler, and it's constituent parts, have an MTBF that cumulatively set an MTBF for the boiler in terms of number of firing cycles (affected by lots of other factors, to be sure) but nevertheless, doesn't the TADO controller…
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Tado API Documentation
Hi Team, I’m currently working on integrating Tado into a project and was wondering if you could share the API documentation or guide me to where I can access it. Any additional resources or tips for developers would also be greatly appreciated. Thank you in advance for your assistance! Best regards, Andrii Tymofieiev
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How to have geofencing set Away temperature when the Home temperature was manually overridden
I have a v2 Smart Thermostat running a simple schedul that maintains a daytime temperature of 20c. I have Away mode set to maintain a temperature of 10c. Scenario: I'm at home and manually increase the thermostat temperature to 21c. Some time later I leave home and Tado correctly sets geofencing to Away mode. However, it…
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Tado X Programmer Looses Internet Connection
Hi, My Programmer has lost its internet connection twice since I set it up two weeks ago. When it is connected all 3 wi-fi lights are lit, so it has a good strong signal. Restarting it fixes the problem, until next time! I am wondering if the programmer has any difficulties with Mesh wi-fi. I have one name for both 2.4gHz…
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Setting TADO X thermostatic head as temperature probe
In the Italian community in a thread I read this: ‘the room has no thermostat but only 2 thermostats ‘B’ and ‘C’ and you create a room ‘room’ with only thermostatic heads ‘B’ and ‘C’ where you set the thermostatic head furthest from the door as the temperature probe’. Can you explain to me how to do this? I have the same…
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Hi, is it normal to have to tap the tado control to get the relays to let go?
Love the product and it's been a steep learning curve. I eventually found a temporary work around for a fault but I don't think it's a long term solution. Twice now the central heating pump and boiler has remained switched on even when the controller lights indicate that it should be off. Regardless of any reboot or reset…
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Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
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2 Zone Heating with Combi Boilder
Hi All ! I am recently moved to a new build, which has a combi boiler. There are 2 heating zones, one on ground floor, and the other one on the first floor. I want to put Smart Ratidators to control heating for each radiator individually. I am newbiee here… don't know lot of stuff. Can someone help me with all stuff I need…
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Fratelli TRV valve M28 x 1.5
I am interested in fitting out my home with Tado smart trvs, i currently have Fratelli TRVs which I believe are an m28 x 1.5mm thread. In your documentation, you state that these valves are not support with adapters, but other M28 x 1.5mm valves are. I would like to know why they are incompatible, do you have a dimensioned…
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Tado Thermostat X has no Device Linking option within the app
Hello, I have successfully paired my Tado X Thermostat and Bridge X to my home network. I can control the thermostat via the Tado app without any issues. However, I'm now trying to pair my Tado X to my Home Assistant instance. In order to do that, I require a setup code. It is my understanding that I should be able to get…
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Exclude some zones from auto away
Is it possible to exclude certain zones so that they don't shutdown when I'm away? I don't mean buy forcing manual mode because I'd like to preserve the different setpoints through the day
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Ifttt replacement with Google Home
Every evening when we go to bed we call a Google Home Routines that sets all the temperature settings to 15 degree in all the rooms. I want to have a warm house the next morning. For this reason I had a IFTTT routine scheduled at 01:00 am with the task "all rooms will be controlled by tado° again". Is it possible to have…
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Multizone - UK new build
Hi there, We have moved in to a new build in the UK and I'm looking for help with setting up tado and if I have the current correct kit. We currently have 2 wired thermostats which control each zone independently so that one can be one and the other off and I would like the tado to mimic the same (we have a combi boiler…
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Strange change in heat demand of UFH
Hi, I wish to share rather strange behaviour of thermostat controlling UFH. Here is an example of how heating looked like before changes made with Tado support: And here is how it looks for last few days after some algorithms correction made by support: Despite what's on the chart - UFH valve/pump isn't turned on all the…
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I have no heating or hot water as the system does not seem to be communicating with the boiler. Help
I moved into a new house that has underfloor heating downstairs on a Polypipe system but upstairs has 3 radiators (1 in each bedroom) with smart radiator thermostats, a smart thermostat on the landing and an Extension Kit in the cupboard with the cold water tank. The Internet Bridge is plugged into a BT Home Hub. The…
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Is hot water schedule maintained even when smart thermostat battery is discharged?
Hi all, Our hot water schedule was linked to the smart thermostat. I have misplaced the smart thermostat and cannot find it and its battery has discharged. Hot water is now "offline" in Tado app and I dont see it come on on the wireless receiver at scheduled time. I still get hot water in shower/taps but its just warm even…
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Tado X No Matter Code For Wireless Reciever X Therefore No Hot Water Control
When running V3 I had linked the bridge to Homekit and had a hot water option in home kit. Just in the process of adding my new X equipment to homekit and expected to see a matter code on the wireless receiver X so that I can add the hot water control to homekit but no code present. How are you supposed to add hot water…
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Installing Wireless thermostat kit v3+ on a Vaillant EcoTec Pro24 Boiler with SALUS Controller
Disclaimer: I am not an engineer, nor am I particularly skilled in anything plumbing or electrical. Essentially I'm layman with everything to do with boilers. I do however have a basic understanding of electronics, and I do like taking things part and solving an interesting problem Recently, I bought the Tado Wireless Kit…
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Can Intergas Kombi Kompakt HRE work with Tado X
Hi, I bought an tado x introduction package (bridge, thermostat and knobs). I have an older intergas boiler. I only saw after it came in that Tado recommends the v3 for Intergas. But does it still work with Tado X (but maybe limited?)
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Tado - Bosch olio condens 3000f
Hi all I have a Bosch Olio Condens 3000 boiler. I have just purchased a Tado v3+ to replace my existing netemamo thermostat. I am having trouble with the receiver part that is wired into the boiler. I have watched YouTube videos on the installation and it suggests that I wire the receiver into the boiler via the 230v live…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…
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Two buildings, two thermostats, one boiler
I have one boiler (gas combi - Baxi 800) serving two buildings right next to each other. One is a shepherds hut the other a garden room. The boiler is in the garden room with the heating to radiators laid onto the SH and the GR. I have separated the heating by having two zone valves installed (one for each building). I…
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Tado Extension Kit - convert from high to low voltage (ebus) setup
Hi - I have a Valiant ecoTEC 615 with a Honeywell ST9400C controller, with an S-plan system. My end goal is a system that supports modulation. I've bought a Tado v3 Wireless Smart Thermostat Programmer with Hot Water Control. But, I've read here that this won't support eBUS from the Valiant boiler, and I'd have relay…
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TADO X - support cannot set water temperature
Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the water heating and domestic hot water temperatures in the tado APP. Obviously my boiler doesn't allow me to set these…
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Central heating won't turn on unless the hot water is on
Hi there! I've just installed a starter kit in my home. It has an old school hot water tank with a simple two way motorised valve (DVA 2/5). The system works fine if the hot water is set to "on", but if it isn't on we get no heating. I had assumed the purple loop wire served the purpose of connecting the central heating to…
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Tado X wireless receiver without internet connection
Hello, I just bought the Wireless Smart Thermostat X starter kit (Wireless Receiver X + Wireless Temperature Sensor X) with some smart radiator valves and I thought that without an internet connection they would just follow the normal schedule. But I tried and even if the valves and the wireless thermostat can talk to each…
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My hot water is now not showing in the app
Hi since reinstalling the app, can't see my hot water control. I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app. I've had this since 2019 and haven't changed anything in the house. I'm having to go and move the valve to get hot water and…