
General Questions & Topics
Got a technical question about the hardware or the app? Find help here!
General Questions & Topics
Got a technical question about the hardware or the app? Find help here!
Discussion List
- I have dropped my temperature from the standard 16 to 10 on multiple occasions as I’m a “boost” person, it keeps resorting back to 16 and I’m never in the house, I only bought tado to boost on my way …
- help and support with technical issues is impossible , Ive been on the chat for nearly 2 hours now and cant seem to get an answer quicker than 30 minutes, there is no other option for help . how can t…
- Greetings, Anyone knows how to connect the X thermostat? Connecting to a Junckers ZSB 28 3. Tried COM and NO, but not working. Any idea appreciated
- My controller demands CH and the indicator is lit up, the thermostat is showing heat demand but the boiler is not turning on, how do i fix this?
- In my 3-bedroom semi-detached house, I currently have a conventional central heating system comprising of: a MAIN HE Condensing boiler (located in lounge) a Honeywell programmer ST9400C (located in lo…
- The install went fine and everything shows as connected with no errors kand the wavy lines next to the temperature in the app light up and off as if the heating is working but the boiler never fires u…
- I control Tado via Home Assistant, and when the IP address changes, the device becomes unavailable in Home Assistant, because sometimes it gets another IP address from the router. The router is config…
- Good evening everyone, I have recently purchased 1 thermostat and 3 tado X valves. I am still getting a good understanding of how it works but the first question is, how does the "intelligence" of tad…
- I recently installed the smart thermostat but cant control my radiator with it, either using the app or the wall mounted controller. All devices are paired and show as connected on the app. The contro…
- Just had a new boiler fitted. (Valiant 832 eco tech) Tado was connected via hard wire from the room stat. All radiators have smart thermostats. After the installer had finished he gave me a mobile sma…
- Occasionally my system stops working, in that I assume there was a break in internet connection. It's usually overnight. So, last night it happened again. I woke up to the house like a sauna and me no…
- HI, I have a Smart Thermostat V3+ wired in relay mode to my boiler, some Smart Radiator Thermostat V3+ and an internet bridge. Everything is working perfectly but I miss a couple of Wireless Temperatu…
- hello, I’m new here. I just purchased 4 tado x radiator thermostats with 4 more on their way. I am a ver,very,very happy user. Matter over thread made it a breeze to install you product, which I did b…
- Hi My Baxi 400 (424) opentherm Tado V3+ is controlling the central heating radiators correctly BUT the ECO mode of the DHW is disabled, meaning it is always preheating the hot water. If I disable the …
- Hi all, I need some help, we originally had a 3 bed semi but recently had an extension downstairs and now have a 5 bed semi. We now 4 x radiators upstairs, 1 x tado TRV in bedroom 1, 1 x tado TRV in b…
- Hello everyone, I installed my first Tado X kit with thermostat yesterday, set in Opentherm mode. As I have read in the forum, many complain about the fact that it is not possible to manually set the …
- The system has been connected and working for two years and today 18 March 2025, the Internet bridge can't connect to the cloud*. Is anyone else affected / did something automatically update on TADO y…
- I’ve been using three of the Smart AC Control V3+ for years now, but just yesterday we got new ACs fitted, so I went through the process of updating the V3+ on two of them using the new remotes. Unfor…
- Hi all, I am at a bit of a loss as to what I need and what steps I should take to get Tado X installed and setup. Currently I have: Ideal Logic H12 Boiler Range Tribune Indirect Cylinder TXN250PTERP T…
- Hi, I have a Baxi Duo-Tec Compact+ 1.24 GA boiler. Per the advice from Tado, I replaced my existing wired thermostat with a Tado Wired Thermostat V3 (EU purchased). Radiators work great. The Radiator …
- Hi all! Anyone been successful in setting up the Tado devices on Home Assistant locally? No reliance on cloud? If so, please share how you did! Thanks!
- Dear community, I am new to the group and wish to purchase the Tado X system to control my boiler, radiators and two zones for wet underfloor heating (3 zone). I have a Greenstar 30si combi (no RF mod…
- Hi, I installed a tado v3 system in my house. However, in Belgium Vaillant doesn't allow opentherm, so i connected tado with the ebus port (the reason why i choose tado). So is there a way i can be su…
- Despite having the Manual Control function set to “util next automatic change”, the programma does not resume if i change something in Homekit or use a Homekit automation: ie it remains at the setting…
- Hi, I have been tasked with finding out if I can control a York RTH25G unit with the Tado system. This is for a religious hall which also has a gas boiler controlled with Tado. They want to integrate …