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Question about hardware capability.
Hello, Having read a lot of topics about the range issue that I too am experiencing I was wondering if anybody knew if although the Tado devices do not use 2.4 or 5ghz wireless to communicate is it actually available but not implemented in the hardware. A lot of devices if they have ethernet networking also have wireless…
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Smart Radiator Thermostat Installation
Hi, I am having trouble fitting a Smart Radiator Thermostat to my existing radiator. It currently has a push fit Danfloss TRV attached to it, but when I remove the TRV I cannot work out how to get the Smart RT to fit. I have a bag of accessories/adaptors but I’m unsure which one to use if any are needed. I have pictures of…
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one radiator valve makes repeated loud banging noise
Hi, one radiator valve does make a loud banging noise - and it seems to be caused by the small cylinder that is being pushed down by the valve. that cylinder makes a slight noise when it is being pushed right back into the valve. I wonder if anybody else is having that problem? And how can it be fixed? strangely, the…
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Tado X Smart Radiator Thermostat - poor battery life
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems really premature.
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No support from Tado
I’ve raised a support request on Sunday via the chat function and still haven’t received a response. Is there anyway to escalate?
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Is there a way to use Tado X radiator thermostate without attaching to a radiator?
Hi there. I know it is a strange question, but my problem is; my radiator valves are not thermostate valves and I have to wait for several months until they are replaced. Until then, my plan is; to place in the room the radiator thermostate 'loose' (without attached to radiators) and use for temperature measurement. Then I…
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Tado App adm Opentherm
Hi Just purchased the tado +3 (EU) version so I could use opentherm. I read the instructions and paid for auto assist so I could use the flow optimisation function on the app. But that skill isn't showing on my app?
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Floorheating setup + radiator valves
Hi, Im looking to upgrade my house with Tado and im looking for some advice on setup. Upstairs: regular radiators, two of them in the living room. Downstairs: floorheating I have drawn out this amazing diagram to illustrate what i think might be the way to do this; Upstairs: So upstairs i would install smart radiator…
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Extent of compatibility
Hi. I looked into this in the spring and it is now becoming imminently important and I want to get into some details. I remember that there are often some limitations on how compatible a tado setup is with different boiler brands and types. I have a simple tado system with a wireless thermostat and the programmer with hot…
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Upgrade to X and lifetime auto assist
Hi! I am wondering whether upon upgrade to X tado will honour the lifetime Auto Assist subscription that was available with some of the previous editions of the kits. I understand that V2/V3/V3+ can't co-exist in one account with X, but I am wondering if it upon upgrade and removal of the old bridge, the subscription would…
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I just have no idea where to start! Ideal Logic Combi C30 and how to wire to Opentherm
Hi all! So before I start, I'm well aware that there are many many topics regarding the Ideal Combi C30 and how to wire them to Opentherm. However, I see there are quite a few versions of it and because of that, I have no idea where to start with my installation. I'll say that I don't have any tado equipment yet, but this…
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Account problem
I have two zones on the house one for our heating one for new extension for underfloor I set up two different accounts for this one I my phone and one on my wife's. Then made the mistake of adding my email address as a user on my wife's phone and I cannot now connect to my original account which seems to want a new setup.…
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Thermostats QR code
Hello I bought an apt with a todo system already installed but no QR code on the thermostats. I have the authentication code of the internet bridge and I have installed it. How and where can I find my QR code for thermostats? Thanks a lot Cristina
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hot water turns on the end of cycle
Hi, what could be a solution here? Issue: in the hot water schedule the water is heated normally. When time reaches end of schedule, the hot water turns on again for a few seconds. Why? What could be the solution here? Example: schedule is between 9:30-10:00 PM. Boiler starts up 9:30 and heats until like 9:42, when the…
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Changing over from Danfoss to Tado
I have a Worcester green star AR 24i boiler, CH and HW with a hot water tank upstairs My current Danfoss system is a CP715 Si controller in utility room and a wired RMT 230 thermostat in the hallway. I purchased the V3+ wireless starter kit I disconnected the wired Danfoss thermostat in the hall way. I then removed the…
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Smart Thermostat (v3) not firing boiler (was working previously)
Hi everyone, I wonder if anyone can help. Firstly, I should say I am a long time user of Tado with everthing working correctly until today (I chose to resume all schedules last night where previously it was set to OFF) - so have only noticed this today I should say. I've had a very odd experience in that the heating is not…
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Can Tapo T315 Smart Temperature & Humidity Monitor Be Linked to Tado Heating Setup for External Temp
I’m trying to figure out if the Tapo T315 Smart Temperature & Humidity Monitor can be integrated with my Tado setup to sense the room temperature and act as a measuring device for my Tado Smart TRVs. I’ve seen that this feature is advertised for Kasa Smart TRVs. The Kasa website says: External Temperature Sensor Supports…
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Tado wireless controller to Worcester Greenstar 25si combi wiring
Morning all Purchased my Tado starter kit with wireless stat and wireless controller over the weekend. Fitted the stat and bridge with no issues but slightly confused with the connection between by controller and boiler. Using the supplied cable, i have wired the brown live to the live s output of the boiler, the blue…
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New to Tado - advice appreciated
Hi I have spent some time looking at various radiator valves and thermostats and appears in my opinion, that Tado is better than Hive. I want build my system as I go along so looking for some advice please on best set up. I am in a new build house built this year and have a Ideal Logic Combi esp boiler.(is open therm…
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Wired Tado V3+
received a message regarding low batteries . 1) is changing the batteries necessary as the thermostat is wired ? 2) does it mean the whole thing will need to be reset ? 3) how do we remove the cover ? I can’t see any screws . I am frightened to break the cover ! Thank you
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Tado not turning on Potterton boiler for heating
It works when I send a request to turn the hot water on, but when I send a request to turn on the heating, the light comes on on the wireless receiver but the boiler doesn’t fire up. Any ideas on how I can fix this please?
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Radiator valves not firing up boiler
I have wired smart thermostat upstairs and downstairs and 4 valves but they don't seem to be communicating to the boiler unless the 2 wired ones are on
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Radiator thermostat keeps resetting temperature in app
I originally set up a smart schedule for my thermostats through the app but have now reverted back to manual control (using the app) because that was too inflexible. The problem I have is that one of my thermostats keeps resetting the temperature back down to the baseline (18° C) that I have in schedule, even though I have…
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New installation; radiators don't work but hot water doees
Hello I have had a completely new plumbing done and tado installed across the house. The system was checked and both hot water and radiators were working. One day later, central heating has stopped working. Tado app shows that the system is all connected, it fires the boiler correctly to start central heating but the…
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Tado wireless receiver replacing Honeywell programmer
Hello everyone, Wonder if someone is able to help solve a slight issue. We have just moved into a new late 80s build house in the UK. The boiler was upgraded around 2014 and was installed with a Honeywell programmer and Honeywell thermostat. I have successfully installed the tado wireless starter kit V3+ and have heating &…
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Replace Nest + heatlink with Tado X
Hello, I currently have a Nest thermostat wired to the Nest heatlink that is wired to a valve that open and closes the flow of hot water into my underfloor heating (the hot water comes the district heat system so I have no boiler in house). Each zone of the underfloor heating system has its own valve but they are just…
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Does anyone what the silicone plug, as part of the fixture kit (v3+ wireless receiver), is for?
Does anyone what the silicone plug, as part of the fixture kit (v3+ wireless receiver), is for?
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Hot Water turning on but heating isn't
Hi all Complete novice here and British Gas had no idea how to fix it either. I have a V3+ kit with two separate zones for my underfloor heating and then the rest of the house is controlled by TRVs. The underfloor heating is connected to a wired thermostat. Initially, everything was working fine for a few months. For the…
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New Build Dual Zone Thermostats
Hi All, Recently bought a new build and looking to upgrade the thermostats to the Tado system. Current setup is… Boiler: Ariston Clas system one Thermostats: Danfoss TPOne, one in the hallway (controls kitchen, livingroom, hallway) and the other in the master bedroom (controls bedrooms and bathrooms). Hot water: Separate…
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Trying to install, but app and web have internal server error
Error - internalServerErrorInternal Server Error Sorry, something went wrong. The response from the server was unexpected. Please retry. If the problem persists please send us a screenshot of this error message.…