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Open window detected
How do I find this in the app to see what was open, I get a notification but cannot then see in the app what area reported it cheers
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My radiators start heating when the schedule is set at "OFF"
Recently several of my tado radiator thermostat start calling for heat when the time schedule has been set to "OFF". I have noticed that it happens on upstairs radiators during the afternoon and more recently early in the morning between 2am-3am. During this time all the radiator thermostats are set to "OFF". Has anyone…
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App says my TRV is in error, but TRV does not show me error message
I'm just trying to configure my first Tado TRV. The app (the PC based one) tells me that the device is in error, but the device itself is not showing me any error message (spanner). How do I find out what the problem is? Do I have to do something to the TRV to get it to show me its error message? Can the app tell me what…
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Homekit resume schedule
Despite having the Manual Control function set to “util next automatic change”, the programma does not resume if i change something in Homekit or use a Homekit automation: ie it remains at the setting as per the last Homekit change. Any tips??
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Installing Tado with a Siemens RWB9
My existing system is a Siemens RWB9. The Tado instructions say to turn off the electrics. When I do this, the clock on the Siemens RWB9 still displays. Does this mean it is off and safe to install Tado? Or is there power coming from somewhere for the clock to still be on?
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Switch lives and permant lives
I'm having some problems with my electrics at home, so I have a I for light in my porch and a outdoor light both of which do not work, but to turn my indoor one on I have two switches that control it, one in the hallway which controls the hallway and the porch ( the hallway light works) and then one in the porch which also…
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Dual Zone CH moving wired Tado downstairs to wireless
My house has 2 zone heating, both wired, but controlled by the current CentaurPlus C21 timer as a single source for CH. Both Thermostats are Tado wired and work fine. I would like to replace the ground floor wired thermostat with Tado wireless smart thermostat starter kit v3. I want to replace the CentaurPlus C21 timer…
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Should my boiler Alway be heating
I have an atag is18 boiler, 10 radiator valves, Controller and a wireless thermostat. Only had it all for a week and slowly working it all out. But even if I select all rooms to off the protect/care tab says that my boiler is heating? Is this correct? Many thanks
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Fitting Tado remote to Ideal Boiler Vogue 32 Gen 2
Hi I have Tado valves fitted to radiators heated by the above boiler but working independently. I would like step by step guide to fitting the Tado remote thermostat to replace the ideal remote thermostat. Any help appreciated Thanks Graham
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New user and tado is not working
I just moved in a house with a fully installed tado system. The owner did not want to invite me because he was a legacy user and he was afraid of loosing his perks. But now I have everything in my account. The thermostat, the bridge and all 12 smart thermostat valves. All seems communicating, however there seem not be any…
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Thermostat switched off but radioator is warm and keeps heating
Hi, My Thermostat switched off but radioator is warm and keeps heating.I followed all the steps below but the problem is still there.(VA1380582656) Please,help me,best,s Please remove the Smart Radiator Thermostat from your radiator and take out the batteries for a few minutes. Please re-insert the batteries into the Smart…
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Two people on the app
I have a lodger who has two rooms . I need to have him on the system with his own trv s but it would be good if both of us could be in the app so he can control his schedule independently of me . Possible ?
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Internet Dropout
I often have Internet dropouts, and am going away for a few days. If the Internet drops, will the TRVs still kick in at 5C or, just stay off?
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Move Tado wireless temperature sensor attached to wall with adhesive strips
We are looking to move a wireless temperature sensor which has been attached to wall with the adhesive pads. Does anyone know the best way of doing this?
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I’m new to Tado. I cannot switch to the option to temp change temperature until next time block?
I’m new to Tado. I cannot switch to the option to temp change temperature until next time block?
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Danfoss adapters
I am new to this and apologies if I have missed the answer elsewhere on the forum. Can someone please advise how to fit the smart rad head to the pictured valve below. Thank you.
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When a valve goes offline - my heating turns on - is that right
I have just installed a Tado system. All radiators are on smart valves, and the radiators in each room are controlled via a wall mounted temperature sensor - the full works - every single room is a zone with control done at the radiators, but temperature measured at a proper height away from the radiator. Last night the…
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Help replacing Honeywell T3 with wiring Tado thermostats on Baxi Assure 36 combi boiler
hi there, I have a Baxi Assure 36 combi boiler and 2x wired Honeywell T3 thermostats. I am attempting to replace the T3s with two Tado wired thermostats (I checked with them first for compatibility). The T3 were simply installed with two wires on A and B, like so: So am I right thinking I need to wire Tado like so? On A…
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Internet bridge and router combination.
Thinking of changing my ISP to get a better deal but concerned about connectivity of my Tado wired thermostat and the internet bridge into a new router. Moving from BT where it all works but at a cost to Zen Internet, who use a totally different router, a Fritz! 7530. Now Zen say there is no reason for it not to work as…
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Fratelli TRV valve M28 x 1.5
I am interested in fitting out my home with Tado smart trvs, i currently have Fratelli TRVs which I believe are an m28 x 1.5mm thread. In your documentation, you state that these valves are not support with adapters, but other M28 x 1.5mm valves are. I would like to know why they are incompatible, do you have a dimensioned…
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Connecting underfloor heating and old radiators?
Hi guys, New at this but I just had a Heatmeiser water-based underfloor heating setup in my new kitchen but still have regular water-based radiators (Honeywell thermostat) in the rest of the rooms. I bought a wired thermostat to connect to the underfloor heating. Then the V3+ Starter Kit with the wireless receiver and…
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Spare wires swapping out Honeywell ST699
Hi, I am preparing the wiring to swap over my Honeywell ST699 timer for the tado extension. The instructions asks if there are any bridges which I believe there are 2: 8 COM to 5 COM and also 5 COM to LIVE. The suggested wiring was then: N - N L - L CH COM - Nothing CH NC - Possible 4 CH NO - 3 HW COM - Nothing HW NC -…
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Multiple TRVs in one room/zone
As a very early Tado adopter, been using it for years, but never been able to figure out some aspects of its operation - particularly when Tado representatives have supplied bizarre answers that simply do not match what is actually occurring (not the first time, as we all know). We have several 'zones' that have multiple…
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TADO bridge connected yet app says offline
My TADO bridge is connected, all three lights on solid, yet the app states the system is offline, what is wrong, has the bridge failed?
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Boiler has stopped being called for heat since 25th/26th November
Hi. I have a wired Tado thermostat in the hallway controlling the boiler, and several tado TRV's. The hallways TRV is setup as being in the same 'room' as the thermostat. Until last weekend everything was working faultlessly. Now, when a TRV tells the thermostat to call for heat, the TRV will open but the boiler doesn't…
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Motor head stuck on motor base
I frequently find, when changing batteries, that the motor head is stuck in its base and so I end up removing head and base together, then needing to separate the two, then reassemble. When I fit the base to the valve or adaptor I crank it up by hand as tight a I can using anti-slip cloth. I really don't think I should…
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Geofencing set to away by user, how to disable?
So I just got my Tado and I clicked the away button in the geofencing. It now says geofencing has been set to away by user, even though I already came back home. How can I disable this override?
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Tado Smart Thermostat overheating
Hello all, I'm having such a huge amount of issues with the smart thermostat and I am paying far too much for the heating for this reason . To make an example, currently my schedule is to be 13 degrees. It has to be 13 degrees 3 hours ago — instead it's at 21 and still heating. My heating is always around 20, when the…
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Wireless Receiver Problem
Hi, I have a problem with my Wireless Receiver that has happened today. When the Wireless Receiver requests heat from the boiler to heat the house the boiler does not start (always use to until today) then when the Wireless Receiver requests heat for the hit water the boiler does start. Had the system for 10 months with no…
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Different Wiring from the instructions
Hey. I’m changing to Tado from a Danfoss TP9000 controller but the wiring is different from the diagram, extra earth wire (can work out where that goes) and then instead of the wires being in terminals 1,2,3 and 4 they’re in 3,4,5 and 6. How do I work out which wire should be which? Thank you