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What connects to what ?
Hi does anyone know how tado connects to each other tado device inside the house? Do they all connect to the Internet Bridge ? Do they connect to the extension kit ? Do they connect to the Wireless Thermostat? They are certainly not using any form of mesh. It would be ideal if we knew, so we could potentially troubleshoot.…
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Boiler pump choking when Tado closes too many radiators
if only a single room needs heating, tado requests heat from the boiler. Then, it takes some time for the radiators to open. During this time, the boiler pump chokes. My boiler has a built-in bypass, so the systems doesn't go into error, but it makes a lot of noise and it can't be good for the pump to do this on a regular…
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My tado is consistently overshooting
I have an issue with our underfloor heating. Because of the thermal mass the temperature continues to rise for many hours after the tado temperature has been reached. Some of the cause is that tado does not turn off until about 1° after the desired temperature. We do not have a modulating heat pump (ours doesn’t have that…
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Dual zone, with water tank
Hi everyone. We have currently have a dual zone setup with wired thermostats upstairs and downstairs. The boiler is in the kitchen with a hot water tank/heater in the airing cupboard where the timing controller is. Ideally I would like to change it all out for a tado smart system with the smart TVRs on the radiators. Is…
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New Viessmann Install + Weather Compensation, Tado Confusion
Hi All, Forgive me for asking potentially a stupid question.... I just had my old combi boiler (with Tado) swapped out for a new Viessmann 100-W 35kw with the weather compensation fitted. The boiler installer disconnected the Tado from the boiler, and only left power going to the Tado extension kit (so that we can actually…
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Relay contact resistance
I’ve been using a. wireless Tado to switch an Ecodan ASHP off if the house temperature gets too hot. The switching circuit is a 12v 1mA supply which needs shorting to turn off the heat pump. This is done by the Tado relay. This has worked well for over a year but now the heat pump will not turn off. I suspect the relay…
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Heatline Capriz 24c Setup
Bought a Tado Wired Smart Thermostat V3+ in the Black Friday sales and hooked up to my Heatline Capriz 24c yesterday. Initially I followed the instructions in the Tado manual connecting a cable between the eBUS connections in the Tado and boiler. Positive to positive, negative to negative. Tested the Tado and no luck,…
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Multi Home Management for Tado and other Smart Tech - Long post and interaction encouraged.
For those struggling with multi home (and Tado’s blunt refusal to offer any support for this), I have some updates to my original post about Smart tech in multiple homes that includes Tado. This has been a problem for more than just Tado, but most of the serious players have spent a little time looking at ways to make this…
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Homekit resume schedule
Despite having the Manual Control function set to “util next automatic change”, the programma does not resume if i change something in Homekit or use a Homekit automation: ie it remains at the setting as per the last Homekit change. Any tips??
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Received email: Radiator Thermostat needs new batteries - but the app says that it is good?
Today I received an e-mail: We wanted to let you know that the batteries in your Smart Radiator Thermostat VA35702XXXXX in the room S... are low. Your thermostat needs two fresh AA alkaline batteries (LR6) ....... But when I look in the App it shows that the battery is "Good" Which one should i believe? It is only a couple…
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Radiator is not reacting to reduce temperature
Hi all, I have 4 tado radiators which I bought 2 years ago. This happened with 2 of them with 1 week distance. Both have new batteries and were working properly so far. While the temperature I had set in the all was 18 degrees, the real temperature was 30 and the radiator was not reacting to reduce it. Could someone help?…
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Temperature tiles in app do not match real temperatures
Hi. A few of my tiles in the iOS app don’t match with the temperature which is displayed when clicking that tile. When I restart the app it is Oke? Is it a software bug?
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Central Heating Not Working (but Hot Water Is)
Hopefully someone can help with this really frustrating problem. I’ve installed my Tado this weekend and the hot water works perfectly (firing up the boiler) but I can’t get the central heating to work. When I switch the central heating on from my phone (or from the Temp Sensor) it illuminates the white LED on the Wireless…
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Dual zone Opentherm
Just moved into a new build and the set up is: - Logic esp1 30 combi boiler - 2X wired TPone M thermostats (one upstairs and one downstairs) they're two separate zones (downstairs and upstairs) - Danfoss wiring box which runs into two zone valves I want to setup Dual zone Opentherm and was thinking of buying the EU…
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Vaillant Ecotec Plus 418 non-combi using Tado V3 starter 'combi' control (for digital ebus)
Hello, I have a Vaillant Ecotec Plus 418, I have acquired a Vaillant VR65 wiring centre and I can get a Vaillant thermistor for the hot water although this is optional (cylinder stat can be used) but required if the temperature is to be controlled digitally. If I buy the Tado V3 starter kit which seems to be listed as for…
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Boiler no longer called for heating
Hi, I've had tado installed for heating and hot water for 15 months and worked perfectly until this evening. My heating no longer works, making changes in the app adjusts the trvs but no heat comes. I have a Worcester greenstar boiler. From running some tests my tado app has stopped being able to trigger the wireless…
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How to turn on hot water from wireless receiver?
Hi All, I have a wireless V3+ kit with hotwater control for my Megaflo. At times I want to be able to turn on hot water from the wireless receiver, but when I press the button on the receiver, it only stays on for a few minutes and not long enough to heat the water. I've adjusted the timing for 45 minutes but that makes no…
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Have a master schedule page
The copy schedule function is great. What would be really great is if there was a master schedule screen where you can select a time block, and tick the devices it applies to and press set. So they all update in one go without opening them individually. You could still adjust them individually if you wanted to by opening…
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Tado AC Battery powered
Do you see the possibility to remove wires from Tado Ac in the reasonable future? I would love to get the model that is battery powered especially that I already have Tado bridge in my house.
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Can I replace a TPOne-M with a wired thermostat?
I have a new build home and it came with multi zone heating, (ground floor and first floor). Both zones are fitted with Dunfoss TPone-M thermostat by the builder. I wanted to replace them with Tado. I consulted with Tado representative via chat before the purchase and they said a wireless starter kit and a wired thermostat…
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Newly installed smart TRV doesn't seem to be calling heat
Hi all, First time post on here so please be gentle. Our house currently has 2 wired smart thermostats and I have just invested in a smart TRV to keep one room upstairs warm whilst the better half is working from home. However, since installing the TRV..... it doesn't seem to be calling any heat!! If I change the zone…
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Zero or complete lack of customer service????
Ok so I buys a new tado system. Having big problems with it, only to find out certain settings need changing from the Tado office side. So I try to contact them. NO CUSTOMER SERVICE PHONE NUMBER Am redirected to an apparently more efficient service online. I send a message there. Then am told it takes 1 day to get a reply.…
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"Smart AC Control V3+" with "Wireless Temperature Sensor" as a add-on?
Is it possible to use the "Wireless Temperature Sensor" https://www.tado.com/gb-en/wireless-temperature-sensor as a add-on to the "Smart AC Control V3+" https://www.tado.com/gb-en/smart-ac-control-overview ?
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Wireless reciever keeps rebooting.
I have wired the reciever as recommended (Glow Worm Combi Boiler)but when the heating is activated by the app the reciever turns the boiler on for a few seconds and then reboots. Can anybody tell me what's wrong please?
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Away not working
Rooms set to 5 degrees when away. All users are away. Room temp is set to 10 degrees. Total waste of energy. Miles away at work, don’t want the house heating to 10 degrees. What can i do?
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How to set.up dual zones?
I ordered wireless starter kit V3 and wired smart thermostat as instructed by chat service. I have installed as instructed. But system no longer controls dual zones.
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Wireless Receiver/ Boiler Compatibility
Hi. I'm hoping someone will be able to help me. Tado tech team are very slow getting back. I installed my wireless receiver in place of an APT IMM24 programmer. All wiring is correct as per instructions on Tado website. The boiler turns on when I turn power back on after installing but will not turn off via the app. I then…
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Replacing Honeywell ST9100C with Tado Wireless Receiver
Hi, I currently have a tado wired smart thermostat that controls my radiators with tado TVRs. I'd like to add my hot water into the system. It is currently controlled with a Honeywell ST9100c (wiring picture attached). I think I am right in saying the tado wireless receiver is the right product. I am a bit confused as to…
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Configuration
Hi. Just installed wireless receiver. When trying to test the system, only the heating clicks on. When I press the hot water test nothing happens, no clicks, no light on the receiver. I have triple checked the wiring and it is definitely correct and secure. After an hour of trying to sort it, I noticed in the installers…
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Range of tolerance for set points
Can we adjust the off and on tolerances, seem like the range of tolerance is high, set at 20c and keeps running unit 21.4c surely we can adjust when it goes off after set point