Technical Questions

Got a technical question about the hardware or the app? Find help here!

Tado not causing heating demand despite rooms being too cold

Answered clough360 158 views 6 comments 0 points Most recent by Frank March 18
How do I change my wi-fi credentials on my smart thermostat and bridge?

Answered RAMC 79 views 1 comment 0 points Most recent by Frank March 18
House is cold, boiler won’t fire

WillJ 36 views 0 comments 0 points Started by WillJ March 16
App is crashing

Steveglasgow 17 views 1 comment 0 points Most recent by MarkM March 13
After upgrading phone, how do I remove old phone from geofencing?

Answered ✓ Donksmit 68 views 3 comments 0 points Most recent by Julia March 11
Pairing replacement thermostat

Answered ✓ Closed Jimmy 26 views 3 comments 0 points Most recent by Julia March 11
setup question

krisvdvijver 58 views 1 comment 0 points Most recent by Frank March 11
IFTTT applets triggered many hours after the event

Answered ✓ mw9342 15 views 2 comments 0 points Most recent by mw9342 March 9
Tado reporting 2 degrees higher

Answered Lashed 70 views 1 comment 0 points Most recent by Julia March 7
Serial Number already registered

Answered Nick 173 views 1 comment 0 points Most recent by Julia March 7
Tadoº app and Apple Homekit

Answered truespirit 56 views 1 comment 0 points Most recent by Julia March 7
Thermostat Battery Replacement Woes

Answered thefunkygibbon 79 views 2 comments 0 points Most recent by thefunkygibbon March 6
early start is starting far too early

Answered mw9342 94 views 3 comments 0 points Most recent by mw9342 March 6
Extension Kit saying no remote access - but no obvious issues

Answered Closed EmHemm 69 views 6 comments 0 points Most recent by Frank March 6
Geofencing and including all Tado devices

Answered Closed milfredo 23 views 1 comment 0 points Most recent by milfredo March 5
Are assistants (like Alexa) worth it?

Answered Cesco 34 views 2 comments 0 points Most recent by Krystoff March 5
How smart/ learning is the thermostat

Titsken 123 views 2 comments 2 points Most recent by Germán March 4
Domoticz Integration - Problem with third room

Answered Vamp 460 views 3 comments 0 points Most recent by Julia March 4
I can't submit feedback - This email does not appear to be a valid email address

Closed Chad 422 views 3 comments 0 points Most recent by Chad March 3
Extension issues

Closed Sammyderg 64 views 1 comment 0 points Most recent by Frank February 27
cant use new android app

Answered arifroni 35 views 3 comments 0 points Most recent by Frank February 27
Battery life of Smart TRVs

PoxBottle 121 views 1 comment 0 points Most recent by Julia February 26
Radiator thermostats have stopped firing the boiler

Answered Closed Brian 45 views 1 comment 0 points Most recent by Frank February 25
tado resite

Answered ✓ culligas 455 views 6 comments 0 points Most recent by culligas February 24
smart thermostat firmware

Answered ✓ Keith 651 views 1 comment 0 points Most recent by Julia February 22
New Thermostat not detecting mount

Answered Techie93 27 views 1 comment 0 points Most recent by Julia February 22
Thermostat

Answered harryjweijers 36 views 1 comment 0 points Most recent by Frank February 21
valve will not pair. Show tool + 03 code

Answered jdmuys 428 views 2 comments 0 points Most recent by jdmuys February 21
No Modulation with Ideal Vogue

Answered PaulO 73 views 3 comments 0 points Most recent by Frank February 19
Thermostat lost contact with boiler

mhadfield 34 views 2 comments 0 points Most recent by mhadfield February 19

Technical Questions

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