-
[Deleted]
[Replaced with a question]
-
Boost Heating used to work brilliantly but not now!
I have reprogrammed the heating. Maybe that works!
-
I have a potterton pro max sl boiler with a Honeywell timer unit and a wired thermostat
I am wanting to know can I not just run the wireless thermostat for the heating and leave my timer on to control the Water? Was hoping to just swap the old t3 Honeywell home unit out and fit the Tado wireless starter unit? As the wiring to the old Honeywell timer is all over and doesn’t match any pictures I can see?
-
Hot water ok but no heat as of this evening (31/03/2024)
Hi folks, earlier today we noticed it getting colder in the house so checked the system, sure enough no heat. The boiler isn't turning on when heat is requested but does work ok for the hot water. Looking at the gas consumption the heating has only been on at around 4pm today. I should say the system has been installed for…
-
Controlling heating when away from home
I've been away for the weekend, I switched the heating off, on journey home I tried to turn it back on but it wouldn't allow me too. Said not connected? Am I doing something wrong?
-
Assistance Needed with Tado Thermostat Setup for Two Zones
So we have the same situation here actually on two different houses, as they are family and they have both put under floor heating in their homes, and so we have the same challenge in both houses. We have bough a total of 4 Tado Starter kits, so have spent quite a bit of money. The challenge is: Combi boiler in both…
-
What A Hopeless System
Time to call it out. Tado is a pile of crap. The system is wholly unreliable and the company support is non-existent. Does anybody here think the company stands behind their product. It is 100% rubbish, if not worse.
-
Remeha iSense not compatible with Tado? (2024)
Hi! I have just ordered a whole Tado Kit and installed it. Old setup: - boiler = Remeha Calenta - Thermostat = Remeha iSense (Wired) I have replaced the thermostat with a wired Tado smart thermostat (connected 2 cables to + and - following instructions). Now things aren't working. If I request a high temperature, the…
-
Potential New user - so confused!
Hello, I am having my house rebuilt, and the plumber has suggested Tado. We will have 3 Underfloor heating Zones (Study/Kitchen/Utility) as well as about 15 radiators (on a single zone). He is proposing only having a single Wired thermastat (In the utility, close to the boiler), he has also said all we do is just setup…
-
Electric underfloor heating
When the thermostats were on sale in the summer I got another one with the intention of trying to replace the crappy thermostats that controls the electric underfloor heating in the bathroom. Forgot about it until I found it gathering dust in cupboard now. The previous owner installed this and we don’t have any technical…
-
Heating in summer
hi do you turn off heating as the weather becomes warmer or as it’s set up just let it run and do its thing so if warm enough it stays off ?
-
Tado not calling for heat
We have had our set up for a good couple of years now and in the last month or so usually In the middle of the night the extension kit stops calling for heat. The only way I can seem to get it to work is to power on and off again. We have an extension kit for the hot water and 5 trvs and a have wired thermostat. I've…
-
Landlord control anonymous
Hi, I’ve had the Tado installed on basis that I can control remotely but my tenant (once found) can also control. Aim here is I can ultimately control and add/remove tenants to then manage accordingly. How ever I live next door and don’t want to share my contact details with tenant under fully managed or I’ll be opening…
-
Current of Internet bridge connector
Hi all, I recently discovered that the adapter which comes with the internet bridge connector is AC/DC. I connected the usb directly with a cable extension (AC current) without using the Tado adapter. Does anyone know if the bridge connector uses AC or DC? If it is DC, I need to use the Tado adapter for DC conversion right?
-
Tado TRV spanner icon after replacing batteries, will not calibrate
Hi, After replacing the batteries in one of my TRV's, a spanner icon appeared on the TRV and it will not calibrate? It's always stuck in the open position allowing hot water into the radiator regardless of room temperature. The app just says Error for this particular TRV with no error code. I've tried replacing the…
-
Frost mode and not heating
Hi, I am useless when it comes to this sort of thing but bough this hoping it would help me heat different parts of my house separately. I had a friend install this yesterday, (starter kit and additional therm in one bedroom). Everything is wired in, set up and recognised on the app but it doesn't seem to get to tem or…
-
Outside Air Quality & Pollen Count/Forecast
Time of the year again coming up to the hay-fever season. I've only just noticed that I have lost the outside Air quality and pollen forecast in the app and website. This was extremely useful over the sumer periods. Not needed so much over winter. Considering the monthly fees are going up, why was this removed?
-
Integrate wireless thermostat and smart radiator TRVs
My system includes one wireless thermostat in a family room, plus smart radiator TRVs in bedrooms, hallway, dining room and lounge. I’m trying to decide which room is best for the wireless thermostat and the TRVs. Should the wireless thermostat be in the warmest room without a TRV, in the coldest room without a TRV, or in…
-
Operating two boilers
Can I control two separate biolers in different properties with the same app?
-
Consumption by Room missing from app
Apologies if I've missed something but I've searched support and this forum and can't find an answer. The Consumption by Room section under Energy IQ seems to have disappeared completely from my app. I don't mean the data is missing; all my devices are collecting data fine. Has this been officially removed? I've been using…
-
Boiler burner coming on when Tado is off
Hi our gas usage has been incredibly high for a while now and been trying to get to the bottom of it. It feels like it is burning gas for way longer than it should. So I tested it with Tado when I turn off all the rooms and hot water. The boiler is still firing up and burner light is on. We have Tado wireless receiver…
-
Multiple Users
Good Morning everyone, I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app. Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user…
-
Anyone setup a tado wireless v3 on a worchester 28 cdi conpact?
Hi, Just got the starter kit v3 and just found out there isn’t any instructions on the Worcester 28cdi compact, has anyone installed a tado on these boilers before? I’ve asked for instructions but seems like I won’t be getting any till Wednesday or Thursday
-
How to install? Ideal Logic+ 30, Ideal PRT3 and tado V3+
Hello! I just ordered my first tado V3+ starter kit and two smart thermostats and plan to replace an existing system. The current system is an Ideal Logic+ Combi 30 with a wireless Ideal PRT3 RF programmable thermostat. I've looked at several installation videos on YouTube but can't seem to understand how the tado will…
-
Smart Thermostat not calling for heat
Hi, I have just installed two smart stats as an add on for a system installed last week. The original installation is all working and if one of the rad stats calls for heat it fires up the boiler but the two new ones don’t?…… Am I missing something or is there another reason?……🤷🏻♂️😉🌻
-
Suisse, western area around Vaud. Installation engineers? Anyone?
kendrick@bluewin.ch 0044 7557 806315
-
Tado bridge losing connectivity
Hi. Hi. We changed our broadband service provider (and therefore router) within the last 6 months. Previous to this we had no issues with our tado bridge losing cloud connectivity. On two occasions since the change all of our smart radiator valves have lost connectivity on the app. When I checked the tado bridge which is…
-
Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.
Recently my Apple Homekit is no longer to connect to the Smart Thermostat. There or no issue connecting to the Smart AC Control. If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours. When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application…
-
Unable to open Smart Radiator Thermostat
What seems like something of a stupid question. I've been given a used Quattro pack of Smart Radiator Thermostats, and three were easy to set up, but I can't get the fourth unit open to install batteries. The original owner is "shrug, I don't know, they've been back in the box for a while". Is there anything obvious I'm…
-
Tado support not responding
The support@tado.zendesk.com email has always been very responsive but I have sent two emails recently without a response. Has the support email address changed?