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Urgent phone call required
Normally closed contact on receiver is permanently 0 Volts. Normally open contact is permanently 240Volts regardless of central heating being selected or not. Hot water normally closed contact is 240 volts but I cannot select this option on the receiver as the override doesn’t seem to work Can sonevody call me asap an…
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Tripping
Followed wiring diagram all started now just keeps tripping receiver and boiler out please help many thanks
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Difference between thermostat and sensor
Sorry being a bit slow tonight but what's the difference between the temperature sensor and a room thermostat? I already have the wireless starter kit installed but want to have another device (not TRVs) for back room?
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Heating still on
Why is my heating still on even though the temperature inside is higher than set point
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How to regain control of tado app?
Hi All, I have tenants at my property where my tado is set up. When they moved in, I gave them access to my Tado username & password for them to login. Soon they removed me out of my own account. There was probably a better way to do all this than to give my own username, so my fault in hindsight. They have now moved out…
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Can't set a CH setpoint temperature
Hello everybody, I've got a tado smart thermostat and a set of 5 tvrs. The thermostat is connected digitally to a Chaffoteaux PIGMA ADVANCE EXT 25 via a digital bus (D57). I can control everything, including the hot water but I have no clue on how to control the CH setpoint temperature. If I disconnect the thermostat and I…
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Hot water not always working
Hi, we have Tado and a system boiler with tank. The hot water is set to come on twice a day (morning and evening) but occasionally one or the other will fail (or seem to fail - we have no hot water) - is there a reason why this might be happening?
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Price increase
I have been very satisfied with the Tado system. My subscription has just increased from £25 to £30. This is a 20% increase. In this country inflation is about 3%. How can you substantiate this increase when there is no support costs? Thank you Martin Rayner
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New home, new set up
Ive recently moved house and transferred my old set up to the new homeowner. I then removed myself from what is now their set up. Wanting to now set up a new home it keeps telling me my email address is already registered to a home. I cant seem to do anything to delete the old home or get into my account to do anything !!…
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How much data is being used by the tado system?
I have 8 radiators Controlled individually and recently changed my home unlimited data package to a more economical data sim. I am currently on holiday but something is using 1 to 2 gbs a day and the only culprit I can think of is the Tado radiator valves etc ,these are all set to frost protection. I Have smarty sim in a…
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Heating - water temperature
Hello everyone. Is the TADO thermostat capable of increasing or decreasing the flow temperature of a gas boiler?
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Vaillant Ecotec plus 418 not responding to Tado wireless controller on a Y system plan
The Vaillant boiler is just switched on all the time creating hot water, the heating pump is always on too even when the tado wireless controller is not calling for hot water. It is a Y system in the UK. The tado controller will divert water to the hot water tank when programmed to and calls for heating when required but…
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A clicking sound from Tado Wired Thermostat
Hi I used a Tado wired Add-on Thermostat replaced my old classic wired thermostat for my 2nd floor bedroom. It work fine. But tonight I can hear a quite obvious clicking sound/noise while the Tado Thermomstat is on or off the heating. I am not sure it’s normal or not. But my Tado wired start-kits which installed downstairs…
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New Thermostat Firmware Version 204.3(?)
Hello folks, it seems that they are rolling out a new firmware version for their Thermostat. Mine now shows this “204.3”. Sounds like similiar to the latest for TRVs firmware version (204.1). Any clues about upcoming changes with this release? And, I must repeat, Tado, PLEASE, CHANGELOGS!
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Radiator's Making A Banging type noise.
I have put two thermostats in my home, living room and kitchen, all was well until it start with an almighty racket coming from both radiators, a very loud vibrating sound which stops when I take the tado off and put the original thermostats back one. Any ideas why?
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I moved my TADO internet bridge to the middle of my house - here is how
Hello fellow Tado users. I've had connection issues with those radiator thermostats that are furthest from the internet bridge. To ease these issues, I've used a wifi to ethernet device (a TP-Link TL-WR902AC) to allow the internet bridge to connect via wifi and be placed in the most optimal position in my house rather than…
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AC is ON or OFF??
In a Hotel, when I open the TADO app, I whould like to see if the AC’s are ON or OFF. Is it possible? When I open the app, the AC’s are always OFF, even when it are making cold.
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Tado App Home Screen
Is there a possibility to hide tiles on the tado app home screen that I don't use or want to see all the time, especially the subscription ones.
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Moving home
In the next few weeks I shall be moving home. Currently I have a wireless Tado box connected to my boiler, a wireless Tado thermostat and the internet bridge. It is a v3 system so I do not have to pay for Geofencing. The house I'm moving to has a conventional wired thermostat and a combination boiler. What should I do?…
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Do I need a wireless receiver per heating zone?
Hi, Im replacing a Nest system with Tado. I have 3 Nest heatlinks. One heatlink/stat controls CH and HW, the other two control just CH. The 3 heatlinks operate a CH zone valve each (Honeywell 272848/u). Looking at the installation guides, they dont offer much advice about zoned systems but my guess if that my first tado…
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System Boiler Permanently Firing/Running - No Call for Heat
I have a Worcester Bosch Greenstar 8000 Style system boiler connected to a Tado° system with 13 smart TRVs on every radiator in the house, except two towel rails. The system's been running since 2020. For the last week or so, the boiler's started running constantly - sometimes it just sounds like the fan or pump, but much…
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App not logging in on Huawei p30 lite
App working fine on Huawei p smart 2019 and tablet. On Huawei p30 lite App ask for login on Web - after credentials app get stuck, hangs
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No devices present
Hi, I downloaded the app, i follow the instructions untill add a device, nos the app is telling me there are no devices present in this home. What’s the problem here?
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Brötje WHBS 22 D
Hi Does the tado x work with the Brötje WHBS 22D? The predecessor V3+ did not communicate correctly with the hot water preparation
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Cannot Enter Meter Readings in Tado App
I don't seem to be able to enter Meter Readings any more. In the past I have: Settings>Energy IQ>Meter Readings> Then I can enter the date (default is the current date) and the reading. My last reading was 8th May 2024. Now, when I go Settings>Energy IQ>Meter Readings> I get a list of all the readings that I have taken in…
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After 3 Way Motorised Valve was replaced, now only getting hot water, but no heating
Hello, I have a smart thermostat, extension kit and internet bridge, connected to a Worcester Greenstar. Heating system is a Y plan, in a new build house, c23 yrs old Previously we had a problem where calls on the boiler for hot water (after 2 people had a shower, f.e.) caused all the radiators to get hot on a warm day,…
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Wireless receiver connected but hot water disconnected
I've got a weird problem with my tado system. I've had it for about 3 years without much trouble. Recently my hot water has been showing as disconnected. It comes on on schedule, but the app says it's disconnected. When it tap it I see that the wireless receiver says it's connected. I'm not really sure how to solve this,…
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Hot water control OT connection Logic C30
Hello, I recently replaced my V3+ wireless receiver with an Extension kit to enable OpenTherm wiring on my Logic C30 boiler. While the boiler appears to be modulating as expected and the wireless sensor is requesting heat, I have gained hot water control in the app. I am unsure of the purpose of this feature since hot…
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Hive to Tado wireless v3+
Looking for some help as I have ordered Tado v3+ wireless kit and want to make sure the wiring is correct that I have in my head.
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Help! I’ve just moved in to a tado house…
Hi, I’ve just moved into a house with Tado installed and had to purchase a new internet bridge. Which at £90 I thought was expensive. Anyway, I have paired the bridge to the smart thermostat, but I cannot see any way of controlling the hot water settings within the app. Can anyone help?