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Firmware Update taking forever
Hey guys, Just got my Tado Smart AC Control, and the setup has been upgrading firmware for the last 2 hours, on a relatively fast internet connection. Has anybosy experienced this before, or any tips on what should I do? Thx :)
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Mixing Tado Wired and Wireless stats
Hi, Trying to figure out if its possible to mix a wired thermostat with the wireless starter kit with hot water control? In the middle of heating upgrade where I have 2 heating zones (Z1 & Z2) and a dedicated hot water zone (Z3) Planning to get the wireless starter kit (with hot water) to control/manage the existing…
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Sabiana covector
Hi, the smart ac control v3+ doesn't recognize my Sabiana convector.can you help me?
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Boiler firing when tado off
Does anybody else have a problem where the room thermostat is at temperature, so not calling for heat, and the controller is showing as off but the boiler is firing? I've got a problem where the boiler fires at 12noon every day for a couple of hours, even though all the tado settings are set to off. The only way to stop…
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Hot water icon not appearing on customer’s app
If have recently installed a Tado V3+ wireless heating and hot water kit at a customer’s property. But although the heating is connected and all the 12 TRVs are connected I cannot get the hot water option to appear in the customer’s app. I have checked all the wiring which is correct for the s-plan system and the boiler…
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Edit tiles iPhone?
Hi yall, New tado user here. I found a thread about editing tiles from 2020 but it seems it is only possible from a computer? Is there any plans on iOS?
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Tado Showing Offline
Hi all, Since 4:23am on the 17th of December, our Tado devices have all been showing offline. On the app, it’s showing the Wireless Receiver having no connection. Has a software update recently gone out that could affect this? thanks Lewis
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Wireless receiver EU version for Worcester HighFlow 440 CDi
Hi everyone, I'm looking to change our wireless receiver UK version to the EU version as I believe the EU version support Worcester EMS which means that we'd be able to have load compensation, have I understood that right? If someone have done this, has it been working well? Anything I should consider before starting? My…
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No Hot Water or Heating
Morning I installed the extension kit on to my Worcester Highflow 440 CDI yesterday, and was able to pair it up, and everything is showing as working in the app. However, if I turn hw or ch on, nothing happens away from the boiler. This morning, I’ve come downstairs to it, and the ‘pilot’ light on the control panel is on,…
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Do i have right kit after moving home?
Hi, Had Tado in previous house, Extension kit with wireless thermostat and then lots of Tado Rad valves. It was connected to a gas boiler and unvented cylinder, controlled heating and hot water all good. Moved house and we have a boiler, an unvented cylinder and two heating zones (three if you include hot water), upstairs…
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Low Battery Notification received....
I don't know if Tado have done some "background" activity on the heavily reported lack of Low Battery notifications (specifically on the SRT's)...........I have just received my first ever Low Battery Notification on one of my SRT's.....this "should" prove to be very helpful, and hopefully "eliminate" the dreaded fault…
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How should I set up two heating zones/circuits using OpenTherm
Hi all - long time reader, first time poster... I am having my boiler replaced and integrating an additional heating circuit (of a basement flat I am amalgamating my house with). The boiler will be OpenTherm compatible (e.g. a Viessmann Vitodens 100-W 32KW system boiler) and the two heating zones and one hot water…
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How do Iset up a time block?
Ive been trying to set up new time blocks without ant success. For instance just now i tried to set up a time block for my A/C to come on at 10 pm and turn off at 6am. It seems i can set the on time to 10pm but when i try to set the off time to 6am it just defaults back to 10.15 pm. I’ve tried deleting all another time…
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Indirect Unvented Hot Water Cylinder
Hi, Current Tado system comprises of several smart TRVs, an internet bridge and a wireless extension kit, which is attached to my Valiant Combi Boiler. Want to add an indirect, unvented hot water cylinder. My plumber tells me that the cylinder coil will be heated by my combi boiler as part of the heating system, which in…
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Tado v3+ - OpenTherm - Vaillant ecoTEC exclusive hot water temperature control
In my Tado v3+ - OpenTherm - Vaillant ecoTEC exclusive VHR 25/36CF/1-7 setup - when Tado changes hot water temperature, the boiler still shows temperature installed manually on the boiler itself. It looks like temperature control from Tado does work - I see that it takes much longer until water becomes hot at night when…
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How to turn on the heat in the house if the phone or internet is not workjng
Hi, I have a ski cabin that is use by other people that do not have the Tado App and some time the internet is not working in the mountain, so my question is how I can turn on the heat using only the wired thermostat or and valve thermostat?
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Low or dead Bateries signal
Is possible that when the batteries gone dead the Thermostat valve remains in the same position instead of closing fully? I need this for a Remote ski cabin that I can not replace the batteries right away but need that the heat reman on
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Zone control/schedule without smart TRV
Hi! I'm looking at getting Tado - I have a 3 zone system. I For one of the zones I probably will just stick to dumb TRVs (we don't use the rooms much) so there will not be a smart TRV to tell the zone to turn on when required. Is it possible to set up a zone schedule in the app that just turns the zone on and off when…
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Incompatible with Worcester TR2?
So some years ago (2016!) I looked into Tado, and got as far as mailing Tado with a note of the heating that I have - "Worcester Bosch Greenstar 40 HE Plus combi boiler which is linked to a Worcester Bosch TR2 thermostat", and was told that it was supported. Finally got tempted to sort things out, and ordered from Amazon;…
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My bridge seems to switch off until 5am, is there a way to stop this happening please?
I have Hive lights connected to the bridge, might be a reason it does it?
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Are TRV adaptors available for purchase?
I have two Tado TRVs that I need Giacomini adaptors for, but I don't have the adaptors that came with the Tado TRV. Can you buy the adaptors separately?
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HomeKit: how to automate
I’ve just set up the Tado v3+ and paired with HomeKit but can’t seem to set up the Automation I’m looking for. Desired Automation: When temp drops below 16°c turn on AC, simple. However when I select the Tado as the ‘sensor’ I don’t have the option to select the same Tado as the ‘Accessory to Automate’. If I use a HomePod…
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Help needed with Worcester Bosch Greenstar 32CDi Compact
Hi, I've been using tado since March 2015 on a WB Greenstar R30 HE Plus (the tado replacing a TR2 wired thermostat). My old boiler died in early January 2022 and I've had it replaced with a Greenstar 32CDi Compact combi - no programmer or timer as I was expecting the tado to work. Unfortunately, I can't get the tado…
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Tado app not working, web login is fine
I have been experiencing no connectivity on the App but website is letting me manage my devices. On the App it just says , failed to connect to server.
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Energy IQ chart
the chart showing the cumulative energy usage has stopped working it is just showing the daily usage i.e a flat line now whilst there’s no heating . How do I get the chart to show the cumulative usage on a daily basis ?
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Boiler occasionally fires with no Tado LEDs on & all devices on App off
We have CH & HW managed by a Tado receiver and Individual Smart TRVs. Both CH and HW are scheduled and work fine during scheduling, with the App showing that rads are heating and / or CH is on and the appropriate receiver LEDs illuminating. However when the heating is off (like now in Summer) and outside of the HW heating…
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Frost protection and Internet outage
I have just learned that the tado system I have installed is totally reliant on the internet. We are very rural and the internet is frequently going down for a day or more. I can work around that manually when I am home but I am away (as is everyone else in the house) frequently in the winter for up to a few weeks at a…
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Is Tado Smart AC controller compatible with De’Longhi Pinguino PAC EL112 CST?
Hello Tado Community I am considering buying the Tado Smart AC controller for my De’Longhi Pinguino PAC EL112 CST portable AC. However, I would like to know if Tado Smart AC is compatible with the Bluetooth Low Energy remote of the Pinguino AC. Thank you for your answers! Florian
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Wireless thermostat flat batteries: why no hot water?
Wireless thermostat with wireless receiver and separate hot water boiler. When batteries are flat, hot water doesn’t work either. Why is that? I would expect the bridge to keep communicating with the wireless receiver, according to the hot water schedule. I don’t understand what the wireless thermostat has to do with…
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when Smart Thermostat goes offline all smart radiators go offline as well
just installed a smart thermostat two days ago. unfortunately is a bit far away from the bridge so that it goes offline from time to time. however if it does all the other smart radiators in all the rooms go offline as well. that seems a bit strange, since when a single radiator goes offline, that doesn't affect the other…