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Cannot Enter Meter Readings in Tado App
I don't seem to be able to enter Meter Readings any more. In the past I have: Settings>Energy IQ>Meter Readings> Then I can enter the date (default is the current date) and the reading. My last reading was 8th May 2024. Now, when I go Settings>Energy IQ>Meter Readings> I get a list of all the readings that I have taken in…
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After 3 Way Motorised Valve was replaced, now only getting hot water, but no heating
Hello, I have a smart thermostat, extension kit and internet bridge, connected to a Worcester Greenstar. Heating system is a Y plan, in a new build house, c23 yrs old Previously we had a problem where calls on the boiler for hot water (after 2 people had a shower, f.e.) caused all the radiators to get hot on a warm day,…
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Wireless receiver connected but hot water disconnected
I've got a weird problem with my tado system. I've had it for about 3 years without much trouble. Recently my hot water has been showing as disconnected. It comes on on schedule, but the app says it's disconnected. When it tap it I see that the wireless receiver says it's connected. I'm not really sure how to solve this,…
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Hot water control OT connection Logic C30
Hello, I recently replaced my V3+ wireless receiver with an Extension kit to enable OpenTherm wiring on my Logic C30 boiler. While the boiler appears to be modulating as expected and the wireless sensor is requesting heat, I have gained hot water control in the app. I am unsure of the purpose of this feature since hot…
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Hive to Tado wireless v3+
Looking for some help as I have ordered Tado v3+ wireless kit and want to make sure the wiring is correct that I have in my head.
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Help! I’ve just moved in to a tado house…
Hi, I’ve just moved into a house with Tado installed and had to purchase a new internet bridge. Which at £90 I thought was expensive. Anyway, I have paired the bridge to the smart thermostat, but I cannot see any way of controlling the hot water settings within the app. Can anyone help?
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Very poor reliability
I am getting fed up with replacing radiator thermostacs at £70 a time, could you please upgrade the design to something that can last more than a couple of years as I feel any savings I get from using Tado is more than spent on the replacements. Good when working but very very expensive to run. Kind regards Russell.
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Is there really a need....
…to have more than one smart TRV in any room? One of mine went belly-up today and I immediately thought of replacement and then thought twice! At the moment it's without a 'head' but may well re-fit a manual one if the need arises.
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Thermostat display flicker
Hey, I have a V3 starter kit. All working as intended, but one thing I've noticed is the dot matrix display on the thermostat has a little flicker when it's active. So when the button is pressed to wake the display, it will display the current temperature, but for the short period the screen is on, there is subtle but…
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Combining multiple wired thermostats into one room?
For some bizarre reason my house has the underfloor heating broken into six zones over a small area. Each is controlled by a wired thermostat, which opens the individual value and fires the boiler. I currently have each set up as a separate room in Tado, and one room uses a wireless temperature sensor as the placement of…
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Controlling valve with thermostat
In the same room I have both a thermostat on the wall and the smart thermostatic valve on the radiator. I would like the radiator to be controlled by the temperature of the thermostat, which is more realistic. Can I make the two communicate between them?
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How to wire old Drayton timer and stat
hi guys trying to wire in my tadpoles but need some help with wiring. We have a Drayton timer with a room stat. Any help appreciated. Dial on the left and timer on the right.
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Help installing Tado to Baxi combi boiler
I'm trying to install my Tado to my Baxi Duo-tec Combi. Got power going to it but the boiler isn't kicking in. I didn't have an existing thermostat but do have a programmable timer which I've disconnected but not sure if that's right or not. I've followed the Potential Free diagram so have Neutral wired in with the Neutral…
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If internet goes down, how exactly does Tado V3 thermostat work
just had the Smart Thermo V3 installed with the internet bridge, and of course the wireless recevier. The wireless receiver connected to the new Worcestor 4000 combi boiler. Everything is working fine and i control it on the app. I just wondered if interent fully goes down hows does it work. Can i change the temperature…
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Heat pump heating levels
I have a wireless thermostat, Tado V3+, controlling an air-water heat pump, via an On/Off contact and I would like to understand how the thermostat manages to get three different heating levels (High, Medium, Low) by just swiching the contact; I guess it does it by varying the duty cycle but Iwould like to see this…
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Wireless Receiver with Tado X
Is there/will be a product in the Tado X line similar to Wireless receiver?
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Geo-fencing Home/Away tile disappeared earlier today and miraculously re-appeared later?
We've been out today and set Tado 'Away' at 6:15 a.m. When we came home, shortly before midday, the Home/Away tile has disappeared from all our devices (x2 iPhone, x2 iPad). It first disappeared on SWMBO's devices, then shortly afterwards on mine. Looking into what is happening at our end, the tile has miraculously…
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Zone controllers + Wired Thermostat
I have a Tado wired thermostat on the wall in the hall with a Tado Extension Kit in the airing cupboard. I have TRVs on all my radiators. It appears from my app that the Extension Kit is my zone controller? I thought the Extension Kit was what enable Tado to control my hot water not my heating? Shouldn't the Wired…
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How to avoid thermostat battery depletion when away for long periods?
Hello! When I leave home for several days I usually switch off my internet router and the tado bridge. Then, when I am back, it is usual that some smart radiator thermostat issue a low battery notification, even when the batteries are quite new. I found this support article where it is explained that if the Internet Bridge…
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Wireless thermostat broken and NOTHING works!
Hi - the previous night, my wireless thermostat stopped working (I tried changing batteries, calling support, etc, but it's definitely broken). Now, nothing in the C/H or hot water systems works. The app shows everything as offline and when I press the manual hot water and central heating buttons on the extension box, the…
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How to stop Tado from continuing to call for heat even after the room's thermostats are set to OFF
Over the weekend, we noticed that some radiators were still calling for heat at midnight even though the schedule was set to have the heating OFF from 23:00. I would have expected that OFF meant off and not I'll just maintain the temperature for another hour. I understand that Tado can 'choose' to keep heating and cause an…
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Two Tado systems one house
I submitted a post yesterday that seems to have disappeared. I have tado in my house and need a separate one in the annex. Both areas are connected to a system boiler on separate valves. Can I install two systems using one Tado account and the same app? I need both of them to work on one account so that I can control them…
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viessmann vitocal 100-a heat pump optimizer
I see the viessmann vitocal 100-a is not compatible with the heat pump optimizer, do you know if this is going to be added soon to the compatibility list or it might never happen? Thanks.
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Potential New user - so confused!
Hello, I am having my house rebuilt, and the plumber has suggested Tado. We will have 3 Underfloor heating Zones (Study/Kitchen/Utility) as well as about 15 radiators (on a single zone). He is proposing only having a single Wired thermastat (In the utility, close to the boiler), he has also said all we do is just setup…
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Enhancing Security Measures with MFA/2FA
Hello Tado Community, I hope everyone is enjoying their Tado systems as much as I am. I currently have one internet bridge, two thermostats, and eleven smart radiator thermostats installed in my home. The system works fantastically and has greatly improved my home's comfort and efficiency. However, I have a concern about…
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Wired thermostat and programmer not affecting heating.
My Tado wired thermostat and existing programmer are not seemingly talking to each other or the boiler. Ive followed the installation instructions and they all appear to be working on the surface but when I put the boiler on as normal the central heating comes on full blast. Do I need to change the wiring of the programmer…
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How to switch the receiver off.
Hi all, as long as you know, it is possible to switch the receiver off? The heating is off now so I would like to switch it off. At least I would like to switch the LED's off. Thanks.
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Tado fire up the heater regularly even the whole system is set to off
I installed my Tado system for two months, it works beautifully during the cool time, keeping the house with constant temperature and comfort for the whole day. When I check the meters, Tado system greatly reduce the gas usage. I have 1 wireless receiver connected to the boiler, 1 wireless temperature sensor, 1 Internet…
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Inaccurate humidity reading.
I have one radiator valve which gives an artificially high reading. I have checked humidity reading with other stand alone meters which all gave the same lower reading. Is there any way to reset the humidity reading provided by this valve?
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Tado Wireless Receiver
Hi, im having an issue setting up my tado wireless receiver, linked up what i believe is correct, but the lights are just not coming on. Previous was a Honeywell ST4600C, wiring shown below with the wiring for the tado as well.