-
Tado is not connecting to internet bridge
Hello, I am a student and I moved in to a studio. I want to put the heating on and it works trough tado! I have the internet bridge and the tado device. The internet bridge is on and works the tado device does not want to pair. It does not want to start. It does not make any light! I am very desperate! Please help me
-
Nutzung von tado in mehreren Häusern
Ich weiß, die Frage wurde bereits in unterschiedlicher Weise und in regelmäßigen Abständen gestellt. Vielleicht hilft es ja, erneut zu fragen.
-
Wiring help enviromax c44
Hi, I have wired my tado starter v3 starter kit to my boiler and my tado is turning on and working but not controlling my boiler. It will not turn the boiler on and off when the settings are changed in the app. I have attached 2 photos of before wiring and after if anyone can help. Thanks
-
Tado and HomeKit not syncing
Hi all, Hope you can help me. I own a Tado smart thermostat for some time, always has been functioning normal, also in combination with HomeKit. Since a few days I also started using a Tado smart temperature sensor to measure temperature in my office. Also this combination was functioning properly for a day or two, but now…
-
Why is Tado controller firing boiler at random temps?
Whatever I set the heating to, the Tado contoller totally ignores it and fires up the boiler: Heating set to off, Tado says temp is 19.3 degrees and fires up the boiler. Heating set to 10 degrees, Tado says temp is 19.9 degrees and fires up the boiler. EVERYTHING set to off, Tado says temp is 20.6 degrees and fires up the…
-
Tado radiator thermostats heating way past their settings
Whatever the thermostats are set to, Tado ignores it and either keeps on burning gas or shuts down the rads before they've even reached the desired temps. Bathroom set to 23 degrees, Tado has heated to 24.1 degrees. Hallway set to 22 degrees, Tado has heated to 24.6 degrees. Mum's bedroom set to 23.5 degrees, Tado has shut…
-
Internet bridge relocated
I moved my router and internet bridge yesterday about a metre and thus morning the heating didn’t turn on . Router connected ok . Do I need to do something as the bridge has been moved . I have activated pairing but don’t know if I should have done this - but perhaps with moving it I needed to do so
-
Why can't I heat my water anymore
I have a wireless sensor which is used to control my water temperature. Recently it has went offline a few times and required a change of batteries to get it going again. However now even changing the batteries isn't bringing it back online. My wired receiver shows both the WiFi and error lights atm, both flashing every 3…
-
FYI on esoteric/niche network dhcp issue for the internet bridge
I run my own dhcp service on my home lan and was using udhcpd this seemed to be working, in that the tado internet bridge picked up an IP (2nd LED went solid) and my /var/log/syslog and tcpdump confirmed the device was picking this up and working. However it then kept asking "who-has" (ARP) for which ever DNS server I…
-
Replacing both Drayton SCR Honeywell 2 channel programmer
My old system has both a Drayton SCR and wireless Digistat+RF and a Honeywell 2 channel programmer, both of these are wired into a junction box which then goes to the boiler. I am not an expert but I assume BOTH the Drayton and the programmer need to be calling for on for the boiler to fire? I decided to replace the…
-
Wired thermostat bus connection
I have 2 wired smart thermostat. One is downstairs and the other one upstairs. Both thermostat have the option for bus connection. Does anyone (including Tado support) have instructions how to connect both thermostat via bus to boiler (Potterton Promax Ultra Combi).
-
Cannot set up Energy IQ
I am trying to set up Energy IQ using iOS 17.1.2 with a iPhone 15 Pro Max using App version 7.46 Whenever I go to get set up Energy IQ and then select either options the next button to progress goes below the bottom menu bar and so I cannot continue with the set up. Can someone on the Tado app team please fix this UI issue
-
Cannot connect device to zone controller (maxRoomsReached)
I have 15 devices + the Internet bridge. Although support article states that we can have up to 25 devices, and less than 7 devices in on rooms, the app does not let me connect my 13th device to a zone controller. It seems the system is blocking on a different issue but giving the wrong error message, has anybody witnessed…
-
No internet
I am thinking of installing wireless radiator thermostatic valves on all my radiators. I have good experience with a wireless surveillance camera system which is very reliant on the internet and on a remote server being up and running, in another country! If that server in that other country is down, or if you have no…
-
Driver issue
Had this error when installing- “ Before tado° can start working correctly, you need to change your tado° setup. Please make the following changes on the Smart Thermostat/Wireless Temperature Sensor. It is essential to set the correct driver, otherwise tado° will not be able to control your heating system.” Anyone had this…
-
Extremely flakey connection to the wireless receiver
Has anyone else had issues with the wireless receiver constantly dropping connection unless the bridge is very very close? We moved house recently, old house had wired thermostat so we were using the old wired thermostat to communicate/control the boiler. Our new house has the boiler in the loft so we bought the…
-
Firmware update stucked
Hello, I have 2 pieces of : Smart AC Control V3+. 1 device with firmware # 118.5 this is working. Another device with firmware # 57.3 is still automatically updating the firmware- e.g: 1 hour but nothing happened. I am trying it whole week & still the same situation.
-
Vertical Radiator
Hi all I've just bought some Tado smart radiator thermostats (awaiting delivery). I can see it's easy enough to change over on TRV's, however, I have a large vertical radiator that has two valves on it. I can't attach pictures, so I've put a link to a similar one to show what I mean. Does anyone have any views on how I…
-
Devices going offline
Why do the devices keep going offline often?
-
Wireless Smart Thermostat functioning as Wireless Temperature Sensor?
Hey everyone, my first post here, and soon to be joining the community of Tado. So as I know it, there are 3 Tado thermostat/sensors: A) Wired Smart Thermostat: https://www.tado.com/all-en/wired-smart-thermostat-add-on B) Wireless Smart Thermostat within: https://www.tado.com/gb-en/wireless-smart-thermostat C) Temperature…
-
Already have Tado but getting a new boiler - Any advice?
Hi all. I have had Tado working fine for 3 months. The boiler is old and unfortunately packed in last night. I'm getting a new one installed asap. I can't seem to find any Tado advice about setting an already working Tado to a newly installed boiler. I presume they'll be a reset of the Tado kit but I can't seem to find…
-
Help with temperature control on TRV radiators
Hi, I'm looking for some guidance on my heating controls. I have 7 radiators of which 5 of them have TRVs. I seem to have issues with temperature controls across various rooms, I appreciate that the app will show a higher temperature of a couple of degrees, but it just seems like some rooms do not turn off once hit set…
-
Why are my rads not shutting off?
After several weeks of use the tado radiator thermostats are all beginning to fail. When the correct temperature is reached, nothing happens, the thermostat stays open and the rooms get hotter and hotter. I have a screenshot of the app but this forum doesn't seem to allow attached pics. For example : thermostat set to 20°.…
-
I'm having to sell
Apologies if this isn't allowed. After I spent just short of £950 just two weeks ago, Management has decided that, despite the installation working well and producing a cosy home at suitable times, she doesn't like it and can't get on with it. So, in the interests of returning to a quiet life I'm taking it out and…
-
Are Tado Wired Thermostats quiet?
Hi, We’ve recently moved into a house which has a basic central heating system with a single thermostat in the hall. Everything works but the thermostat has a mechanical relay in it which clicks on calling for heat or turning off. The hall has a tiled floor and at night the sound of this thermostat waked us up. Are the…
-
Low battery alert
Hi all. I have smart TRV in the guest room, which I use quite rare, let’s say I heat it up every 2-3 weeks. Every time I just change the temperature in this room, after a few minutes comes an alert about low battery. In some rooms I use TRV more often battery lasts for weeks/months. In this room, this specific TRV drains…
-
Internet bridge not working ALL lights blinking
Can anyone help please? Maybe the internet bridge is broken? All 4 lights are continually blinking now and the device is offline. Power, router, cloud and pairing lights blinking. Router has been rebooted. Internet Bridge has been rebooted. Have tried different power and ethernet cables, but always the same. It was working…
-
Boiler wireless receiver problem
Context and problem: - we got a new Internet provider - everything re-connected, except the boiler wireless receiver was not responding to any of the thermostats - after a lot of resets etc, I turned the boiler off at the electric, and then turned it back on, and pressed the connection button for 5 secs - the result was…
-
Homebrew Weishaupt control based on Tado
Hi, We have a Weishaupt WTC-32 which uses eBUS but is unfortunately not supported by Tado. There are smart TRVs on all the radiators and I programmed the Weishaupt thermostat in the living room to provide heat whenever one of the TRV's was scheduled to heat a room. While this seemed to work fine I've noticed that when the…
-
Please help
I can no longer turn my heating on or off by the app or the thermostat the hot water works but that’s it can anyone please help