Long story short after having an election in discovered that what we were told was controlling the water heater actually controlled the upstairs heating. Is there a way to change the water "room" to b…
Hi, I have just changed my broadband provider and set up a mesh system and the bridge will not connect to LAN. Do I need to reset it and start again? There appears to be no way to change the network n…
Dear Community, Upon installation in mid November 2024, we set our upper (19°C) and lower (17°C) limits for the respective rooms in our house, and for about 2 weeks it went okay. Since the start of De…
we have I think a faulty wired thermostat so want to replace. We bought a new one and connected it just the same as the old one, removed the old device from the app, added the new one and it didn’t wo…
Which version of Matter does Tado X currently support? My device firmwares are currently: Thermostats - 243.1 TRVs - 247.1 Bridges - 245.1 But without a public changelog, there's no way to see what an…
I've just upgraded by 13xTRV Tado V3 system to X, and can't help feeling that apart from the technological step forward in terms of Matter and Thread, I've actually taken a step backwards in terms of …
Hi We have been running with Tado for a year now and generally very pleased but one smart Thermostat keeps disconnecting (i.e. marked as Disconnected in the app). I changed the batteries, removed and …
Dear support, I have purchased Tado X smart thermostat and trying to connect it with my gas bolier: Protherm Gepard Condens 18/25 MKV. I have tried to connect it according to your instructions in tado…
Hi, I’m looking for some help on whether the tado x would work for me in my UK home (5 years old, new build). I currently have the following set up: Ideal Logic H18 boiler, Separate hot water tank (1s…
Hi, so Energy IQ was pretty good when I started with Tado (4 years or so?). It then went lottery mode where it would just show nonsense. Has anyone else noticed them fixing it? The December numbers ar…
Can you add a wireless thermostat to the hot water channel andcontrol the zone this way? Appshows it setup this way but the thermostat does stop the zone when temperatureis met.
Hi All, I purchased just before Christmas, a wired thermostat and the wired starter kit V3+ I intended to use these via existing wiring but I cannot do this as the wiring done by the house builder is …
Thoughts on this? System boiler with 1 zone heating being replaced by combi with 2 zone heating (all radiators on zone 1, but now separating UFH to zone 2) The plumber wasn't familiar with Tado and it…
Once you selected a room you should be able to just swipe to the next room but have to come out of the room to go back to the home screen and then select the next room; this is rather cumbersome and w…
Long story short, I bought a flat and got keys last week. Estate agent told me the old owner left instructions on the heating app. When I got here, I had nothing. Yesterday my wifi was sorted, and I a…
Does anyone have an issue with the “turn off all rooms” function not working correctly? Randomly it fails to turn off all the rads even though everything shows as off in the app. The heating light on …
First of all I apologize if this has already been discussed, but I have been looking for a long time and I can’t find anything. I have a wireless x thermostat and can not turn it on or create a routin…
Hi I have a Termet EcoCondens 25 Silver gas boiler, according to the included instructions the remote control should connect to the RT/OT terminals, can you please indicate to which sockets I should c…
Hi, I want to replace my heating controls with Tado X. I have an older combi boiler (not opentherm) and 2 heating zones. The hot water flow to the zones runs through a diverter (mid position) valve ra…
Hi just wondering if the frost protection it shows on the app when the heating is off is that enough to stop the pipes from freezing over ? Thx in advance
Hi, just installed a V3+ kit and second thermostat for the upstairs replacing a Danfoss 9000 downstairs and 5000 upstairs plus the TADO downstairs thermostat/temp controller replaced a little matchbox…
Hi all I have changed the flow temperature of my central heating, which will of course change the way the thermostat will operate. So I deleted it and re-added it, but no difference. Does it need to b…
Apologies if this has been answered before, I couldn't find it in search results so here it goes: How long does Tado initially take to learn the heating properties of a room? Is this an ongoing proces…
I have bought a V3 wireless starter kit. I am having to wire it into a Danfoss two port valve system that has 3 motorised valves- Zone 1, Zone 2 and HW. (see photo) I can see my way to connecting to Z…
Hi all Just starting installing my Tado, but it's stated my Danfoss TP4000 is not compatible. Which I find strange as I installed my parents a few years ago with the same Danfoss TP4000 thermostat. An…
I have just purchased the above kit to use on one of the two heating zones of our home. The Tado information says that it can "replace most wired thermostats" but the first thing that happens when I s…
Hi all New to Tado (long time Nest user), recently purchased Tado X Still in the process of installing everything, purchased a whole home wireless bundle with 8 TRVs Can’t say I’m impressed so far, wh…
Hi a few days ago my heating stopped working . Battery was low in handheld so replaced battery in case it was that . Shows room temperature and select heating and temperature but heating doesn't respo…
I’m unable to add my wired thermostat x using my iPhone or iPad (don’t have android devices). Everyone is says that the pairing failed. I disabled and enabled Bluetooth. I factory reset a few times al…
I have a smart thermostat set up with underfloor heating. It’s stopped working. When I manually ramp up the temperature to 25deg in the app, the three waves do NOT come on / go solid in the app. So al…
