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Major concerns around the reliability of Smart Radiator Thermostat
I purchased a set of smart radiator thermostats last year with the aim of efficiently controlling room temperatures and reducing energy consumption in unused areas. Unfortunately, the devices have not performed as expected. Rather than saving energy, the thermostats frequently turn on by themselves, disconnect from the…
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Temperature still visible with grouped TRV’s
In my Living Room I have multiple TRV’s, two of them for some reason intermittently lose connection. When this happens I cannot see the temperature on the main screen of the app. It just says the whole room has a fault. I think it would be better if you could still see the temperature of the room on this screen but there…
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Model number shown in app
Can we please have the model number of the device show in the app, or at very least a serial number lookup on the support site. I have spent two hours so far trying to figure out if I can put NiMH batteries in my radiator valve. The "What type of batteries..." documentation says I can only put alkaline batteries in VA01…
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Configuration
Hi. Just installed wireless receiver. When trying to test the system, only the heating clicks on. When I press the hot water test nothing happens, no clicks, no light on the receiver. I have triple checked the wiring and it is definitely correct and secure. After an hour of trying to sort it, I noticed in the installers…
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wiring wired tado
hi, the 'customised' instructions were as clear as mud so here I am. an old setup so a bit more quirky: an old Danfoss timer + thermostat that is connected to the timer potterton promax he plus boiler the timer identifies ON, COM, L and N - but there is a bit of a maze of cables. can anyne suggest what the correct way to…
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Whole House Override from main thermostat
HI, I'm new here, I did a quick search but couldn't find anything. We have an issue in our house which is that I love smart home tech but my fiancee hates it. We have a tado thermostat in the hallway with radiator ones in every room. Our house is quite drafty and cold and sometimes we just need to override the schedule…
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Combining the best of Tado and Nest?
I realise the title of this post may sound odd or even controversial but here goes. My system is very conventional (read old fashioned) consisting of a 16 year old Viessman 100 WB1 boiler, gravity fed (tank in roof space) and I believe what is called a Y plan layout with separate two-way valves controlling the heating and…
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Range of Internet Bridge / Multiple Bridges
I've recently bought a Tado Wired Smart Thermostat and 6 Smart Radiator Valves for use in my apartment, but came across an issue I wasn't expecting: I live in a 2 storey apartment with concrete construction and an unconventional plan, which means 3 of my Radiators are out of range of the Internet Bridge. I haven't been…
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Help with wiring the hot water controler
Hello, I have just bought a Tado Starter Kit V3+ (in programmer with hot water control) Following and reading the set up instructions (but not yet physically fitting the Tado devices) they are very easy to follow, both for the Bridge and the Wall Thermostat, however the programmer isn’t as clear to me. Details and…
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Internet Bridge local API
It’d be great if it were possible to interact with the Internet Bridge using a local API so that requests don’t need to be made via the internet. Presumably there’s some kind of http server on the device as HomeKit is able to communicate with it locally?
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Further savings going back to relay?
I have been using Tado wired thermostat through to Vailant ecotec 831 for over five years, using ebus set up. Also have 4 smart tado radiator thermostats in my set up. Has worked without problems. However, the house is 1930s solid brick external walls with double glazing throughout and good loft insulation. Would I gain…
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"feels like" temperature setting
21c feels quite different depending on the humidity in the room It would be great if the trv would adjust accordingly, depending on the humidity.
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Boiler has runaway
About an hour ago I noticed it getting very warm and I tried to control it via the app and by the wall thermostat. Nothing worked and as the room temperature was approaching 27 deg c, I've isolated it. I've been trying to set up a smart radiatoradiator thermostat today and I wouldn't be surprised if that's something to do…
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Mounting thermostatic valves
Thanks to the previous help. Couple more questions;- It defaults to room 2. I've tried to change it to something else, but the continue bar is still greyed out. I sea whole load of plastic bits in the box, but the ring on the base of the controller looks as if it will go directly onto my radiator. See photos. Am I right?
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valve will not pair. Show tool + 03 code
I am new to Tado. I have collective heating and I am trying to install my valves. Installing the Internet Bridge was quick and easy. Pairing the valves is a nightmare. Following the instructions, I push the pairing button for 3s. The valve vibrate and shows the dash animation. After a while the wrench icon light up with…
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Received an email that the batteries in one of Smart Radiator Thermostats are low
Hi, Every other day I receive an email from Tado that the batteries in one of my Smart Radiator Thermostats are low. However, when I check that TRV in Tado app, it shows that its battery is Good and is full green. Why do I receive those emails if the batter condition is still good?
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What is the optimal way to arrange zones?
I have a home with 4 rooms Living room has 3 radiators Main Bedroom has 1 Hall has 1 Theres also three bathrooms, one for each bedroom and hall, they have radiators always open All the rest radiators are tado valves My main objective was to basically separate the house in two zones, living room vs rest, because the living…
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Smart radiator thermostatic valve
just got 4 smart valves. I can't find the qr reader on the app to install them!
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Outdoor toilet radiator out of range of smart thermostat
Hi everyone I’ve just added a load of smart radiator valves to my existing tado system. All rooms have worked fine bar the outside toilet where it seems to be out of range of the smart thermostat bridge. There is a very thick fireplace which I think is the problem. I’ve already put a cat5 socket in the outside toilet.…
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Compatibility between Tado X and Buderus Logamax
Hello, I bought Tado X inteligent thermostat starter kit Multiroom. I have started installation but the app does not recognize my heating system which is Buderus logamax plus GB 162-25 t40s V3 with RC35. It asked me to call for a professional technician. Does it mean that Tado X and my Buderus heating system are…
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Refer a friend not working
Tried to refer a friend via the promotion (20% off for him) on the website and the discount is not applied in the cart. Is this promotion still valid?
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App has small red circle containing number
I cannot find anything within the app that this alert could be referring to What on earth is it for
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New House - Struggling with Tado!
So I've recently moved into a new house that has Tado installed, however the previous owner took parts away (just got them back) and we have taken over the account. Being new to all this, we are finding it very hard to work out what to do,(we don't even know if there's a subscription haha) We have virgin media internet…
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Dress Plate for the V3 + Wireless Receiver
Hi My new V3+ Receiver occupies a much smaller footprint when mounted in the recess hole that housed the old Controller . Anybody got any ideas on how to dress up cosmetically to avoid tiling , filling & painting etc . In brief I need a dress plate , similar to the dress plate that's available for the wired smart…
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Merged: Multiple homes
This discussion has been merged.
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V3+ attempting to modulate even though it's a relay?
Hi all! Installed my V3+ wired thermostat over the weekend and this morning was the first day it was cold enough to need to fire the boiler. Unfortunately it didn't go well :D The boiler came on for 7 minutes then turned off - not reaching target room temp. It stayed off for a while then came on again for another 7…
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Tado X Thermostat - Matter - Humidity
After adding my tado x thermostat to Apple Home via Matter I can see the temperature reading from the thermostat but not the humidity in my Apple Home. Current Matter standard (1.3) supports exposing humidity readings from a thermostat device type. Is there a particular reason for this? will it be exposed in the future? It…
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Air Comfort
This seems to be a waste of time, it worked for two days after I installed Tado but now not at all. I’ll have my windows and my back door open for hours on end and the “smart” thermostat doesn’t recognise this. The app shows no open window detected and an increase risk of mold. It’s a bit of a gimmick, I think.
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Mention remove the existing wireless receiver
Hi all, just installed the wireless starter kit v3+. The installation instructions for Viessman Vitodens 100-W B1KC did not say anything about removing the old wireless receiver. It would be nice with a little mention on that :)
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Merged: Setting to keep the valves fully open in summer
This discussion has been merged.