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Smart heading controls
Hi all - first post… In my house I a gas boiler with hot water tank, this is for the Main Rads that have manual TRV's, the towel rads (separate circuit) and the hot water... I also have electric underfloor heading in my ensuite, and a permanently fitted Daikin AC unit in the master bedroom There are 3 water circuits: House…
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Suggestions left unanswered.
Hi, Many of us have been asking for it for a long time. I am the new user of TADO V3+ and I am actually satisfied with it. However, after reading many suggestions of other users, Tado does not take it seriously. A lot of comments on the appearance and functionality of the main screen. Windows 8 appearance is ok but why is…
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Geofencing per room per person
My wife and I both work from home and have tado TRVs in our home offices. It would be useful if our individual rooms turned off heating when either of us leave the house. So if I’m still at home my room could stay heated but if my wife left the house the geofencing could detect that she was out and could turn the heating…
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Merged: No connectivity to tado domains from home network
This discussion has been merged.
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Merged: phone wifi can't connect to tado.com
This discussion has been merged.
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adding a zone controller
Hi all I'm very confused about what is and isn't possible. Help please! I have a big house with 15+ tado smart valves. Extension kit, smart wired thermostat, internet bridge and an extra wireless thermostat. Only 10 of the valves are directly controllable, some are connected as one area (so eg "heating" is 3 valves in the…
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Tado customer service experience
They have purposely used a chat service rather than telephone to resolve issues because every message is days apart and it’s like speaking to a robot, so you will purposely get frustrated and go away. There are new options now guys...
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username change?
I have just joined Tado Community with a typo for the username, How do it change it?
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Wifi geofencing
It would be good if there was WiFi only geofencing. There is not point to keep GPS up whole day and drain battery. I know it would limit app to on and off rather than vicinity check but there is few benefits for me from GPS geofencing as home members keep turning GPS off to save battery life thus geofencing do not work as…
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Multiple accounts in 1 Tado App
Being a fan of Tado, I introduced to both my kids and mother in law. My mother in law needs some assistance, and in case, I can have the control from my home. But needed an other divice, because it's not possible to have 2 accounts on the same app. Is it possible to add multiple accouts / living address to 1 app on 1…
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Viesmann DHW Control - Set Temperature in ECO mode
I have Viessmann Vitodens 100-W B1kF connected via OpenTherm to a Wireless Receiver (EU) version. There seems to be a problem with DHW and I would like to share my experience after investigating and talking to Tado about it. I hope this suggestion will help others so that maybe Tado implements it. Situation Viessmann has 2…
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Lost access to my home
i have a tado system, and my girlfriend just has set one up. She sent me a invite which I accepted, however I didn’t know I could only have 1 home so I lost access to mine. If I try and set my home up again it tells me the email is already registered to a home. How can I regain access to my home?
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What kit is required for multizone heating and hotwater?
Hi all As per the question, I have multizone heating, upstairs and downstairs, current system comprises the following: Ideal Logic S24 boiler Honeywell ST9100c controller for the hotwater Honeywell CM707 controller / thermostats for the two heating zones Do i purchase: a starter kit with smart therm and extension box an…
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Morco IV GB24
I have a Morco GB 24 boiler in my static caravan, could you please advise (or provide a picture) as to where the wires from a Tado V3+ thermostat should go on the boiler….Thanks
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Does anyone know why I can't create a new room?
Error received in the app and on the web GUI, "Assignment to new room by user not possible yet, To reassign the device to a new room, please contact our technical support"
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new sensor, slave rad valve, unable to get them to link, app just creates an additional room
I have had a failed TADO V3+ smart temperature sensor replaced by TADO. I don’t know how to pair it with its existing TADO smart thermostatic (slave / linked) radiator valve, installed to the radiator in the same room as the replaced (new) sensor. The original sensor was confirmed as failed by TADO helpdesk and returned /…
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Heating come on when should be off
Heating is coming on high when it should be on low. Schedule is set correctly, and showing correct change to temp at correct time, but on the room icon itself it’s showing as heating is on. And on the radiator heating is on. Huge waste of energy and money.
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Temperature query
My wireless room thermostat is set for 19° but continues to heat to 21°. I have seen something about temperature offset but cannot find this on the App. Any ides?
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Nothing drawing heat but boiler firing V3
I really don't get this at times. So nothing is showing as taking heat. Yet my boiler is heating the radiators... This isn't right with everything off. Can't work out what's going on.
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Boilermate 2000 wiring
I'm upgrading from a tado extension (CH only), to a tado V3+ with CH and HW control. I have a boilermate 2000, and wondering on the correct way to wire it. My current Tado is connected to the 'roomstat' terminals at the bottom of this image. Terminals 21, 22, and 23 are bridged. Meaning the tank is kept hot 24/7. When the…
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Advice on moving to Tado with our system
I’d love some advice on moving to Tado. Here’s our setup: 4 bedroom, 2 storey house. Boiler: Potterton Surprima 80 HE (downstairs in utility room) Controller: Drayton LP522 Lifestyle (upstairs in airing cupboard - with an extra box of wires which usually has a cover, see photo, and the pump) Hot water cylinder (upstairs in…
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Use a button instead of a slider
When enabling heating you need to fiddle with the slider to set the heating to a specific temperature but pretty much always I set the temperature to fixed value for a given room. It would be more convenient to just have a big button that would enable/disable heating and use the default target temperature (global… or even…
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Radiator is heating up when not switched on
I have a tado smart thermostat in a bedroom. This is on a schedule but when my living room heating turns on, it also heats the bedroom radiator. Does anyone know why this is happening? I can’t find anything on tado help pages. Thanks. Neil
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Cannot reset who is the master thermostat as per everywhere I read!
I have a wired thermostat and 9 TRV (smart radiator thermostats) plus a few wireless sensors, I have 8 rooms with the equipment distributed. I am trying to make one of the TRV's in my living room (I have 3 in there) the master is the wired smart thermostat, it is in the hall and has to be on all the time to heat the rest…
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Since installing Tado my Wi-Fi is now reacting strangely. The signal is weak and all appliances that
Since installing Tado my Wi-Fi is now reacting strangely. The signal is weak and all appliances that are connected to the Wi-Fi keep dropping in and out, including TV laptop and phone. Any advice on this would be greatly appreciated.
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Auto saver
New user. I set the system to reach a temp of 20 degrees and on every occasion it turns it's self off at 16.5 degrees GREEN. I then have to set again for target heat. I think I am asking how do you cancel the auto saving setting.
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Holiday Mode
Improvement suggestions - I would like a function when you press a button "holiday on" Your schedule(s) will then be set to the weekend schedule for all weekdays. e.g. if you have Christmas holidays and are at home or you take a few days off. then the heat does not have to be turned down, because you are at home. If your…
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Linking Heating and Water settings for old system in app
I have an old conventional oil boiler Gerkos GEM with a separate hot water tank. The previous programmer was an ancient Flash one, with options for central heating + hot water / hot water only ie: not just CH. This must be a feature of the old system, but it would be nice to be able to link in the app rather than have to…
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How to add device v3+. Keeps saying problem
I had my system set up but somehow deleted it! Anyway had to set the whole home up again but now when I try adding my devices it won’t do it. Scans the barcode and I type in manually but when it states register it then comes to try again or support not adding devices ? Help
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My wireless receiver daily loses the connection to the internet bridge - why?
My Tado system has worked seemlessly for a number of years and then in the last month or so has started losing the link between the wireless receiver and the internet bridge. The result of this is that the heating ether does not come on or stays on. Each time I have to reset the receiver and then it works again for a few…