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Local Access to bridge
I'd love to see local access to my Tado setup. It does not make sense to me to have no remote capabilities at all without an internetconnection. Nowadays internet is pretty stable but it is still possible that either the servers, an ISP or something else breaks and takes down the remote capabilities of Tado with it. Local…
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Tado Smart App - Learn function
I would embrace a Learn function in the App, where I could point my original AC remote to the Tado-device, to "Learn" functions available in the original remote, i.e. Silent Mode, Swing, Defrost mode, Timer Set etc. To use these Learnt functions I suggest to be able to have custom buttons on the Tado App Home screen.
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New Set up Help - Heating always on.
Hi All, Just wondering if I could get some advice please, as I only have the evenings to try and solve this due to work. Basically I live in a flat and believe I have a S Plan set up, due to having two valves in the utility. I bought the V3 wireless kit from Screwfix to have a wireless thermostat. I used to have a wired in…
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Virgin Hub 5 Tado bridge issue
Hello, My Tado bridge isn’t connecting to the internet. I’ve reset it multiple time, I’ve also factory reset the router but nothing has worked . I have a virgin hub 5 router. Please help :-)
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Stop starting heating in the morning
Hello, my TRVs start at 06:30 in the morning as per configured schedule and stop at 21:30 in the evening. Let assume it is night, after 21:30, and the TRVs are already in OFF mode. How can I avoid to switch to ON the next morning without configuring a new schedule?
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Bosch Condens GC 2300i W - is it compatible and how to conect?
Hi, would like to ask if the boiler Bosch Condens GC 2300i W - is it compatible with the tado and how it is possible to conect it? do you have any manual? thak you Peter
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geofence per room
i know it has been in some other discussions but i really like to have geofencing per room as so many users we have rooms (offices) that only need heating when the certain people are "home"
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Strange behaviour during smart schedule
Do you have any idea why there was a switch from smart schedule to manual control today that caused overheating? No one manually changed the temperature either on the thermostat or in the app. Thx
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allow changing the name of devices
Please allow us to change the names of devices to make it easier to identify them. For example, getting an email that tells me: "We have noticed that the batteries in your Smart Radiator Thermostat VA*******048 in the zone ****** are running low." I have 15 devices and if each device had a name I wouldn't have to waste…
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Valve pin position indicator
My Bosch system which I got rid of in favor of Tado included in the app a place where you could see the position of the valve pin. This was useful to determine if TRV was fully opening or closing the valve pin and other temperature issues. I think this would be useful on the Tado system as well
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Antifreeze & déactivation possibilty
Hello, Support told me that it s not possible to deactivate or change the antofreeze temperature. The minimum temperature when you set to off is 5°C. I would like to be abble to set the antifreeze temperature at a temperature below 5°C (as set by default). And also to be abble to deactivate completely a radiator head. This…
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Tado smart thermostat says heating off but boiler won't turn off
Tried resetting wall control and pressed pairing button on sensor. Turned boiler off then on. Its a sensor attached by wire to the router. it was working until plumber replaced a motorised valve. Now won't switch off and can't reduce temperature. Email support abandoned me
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dealing better with low battery: add a new battery state "yellow"
i have noticed a couple times that i get a tado e-mail that a device needs new batteries but when i look at the app it will show a green battery icon and "good" the cause is, i think: during a cold night the batteries have lower capacity and the e-mail get sent. the app will also show a red icon when looked at right after…
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Are 3 Zones possible???
I have just moved house where i had the extension kit wireless stat and x2 TRV's. My current house has an upstairs controlled by a thermostat and downstairs on a separate circuit controlled by a thermostat, and also hot water on another circuit. Tado are telling me that 3 zones cant be controlled, but I have read that it…
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Struggling with the Last part of my install
Hi all, Previous setup Split Level Thermostats/Controllers (Danfoss TP4000) Ideal Logic Combi ES35 Installed I have installed the v3+ wireless kit to replace the downstairs termostat I have installed the Wired thermo upstairs. The Issue The heating upstairs is working perfectly, I can control the boiler and temp from…
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A manually set temperature overrides the schedule. Let us know here if you don’t want this
I raised the following with Tado: If you indicate by geofencing that you are not at home, the heating will stop according to schedule, but not by manual settings. In other words, if you manually set the heating higher than according to the schedule and then leave, the heating will remain on. I find this very impractical…
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Compatibility Buderus Logamax Plus GB162
Hi, I own a Buderus Logamax Plus GB162-35 V3 driven by a wired thermostat RC35. I also have an outdoor temperature sensor. The boiler heats water for the radiators but also domestic hot water. The domestic hot water is stored in a 200 L tank and it circulates in a water loop on a weekly schedule. I consider to replace my…
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Can I replace an existing wired thermostat with tado wireless starter kit + extension
I have a honeywell wired thermostat controlling my s-type heating system. I want to replace/bypass it and use a tado wireless thermostat to control the heating with the wireless extension kit controlling the hot water system. Do I need to buy additional bits to do this? Do I need to return the wireless tado and buy a wired…
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Wireless Receiver Problem
Hi, I have a problem with my Wireless Receiver that has happened today. When the Wireless Receiver requests heat from the boiler to heat the house the boiler does not start (always use to until today) then when the Wireless Receiver requests heat for the hit water the boiler does start. Had the system for 10 months with no…
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Connect 2 zone Heatmiser UFH to existing tado
Hi all, I had the heating working fine for the past 2 years with Tado controlling unvented hot water tank and radiators while a heatmiser system is controlling the 2 x UFH zones (same system boiler). I am thinking on integrating the UFH with tado and replacing the heatmiser thermostats with tado wireless thermostats but…
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Neeedle-Positions - HOW MANY ?
my "analogue" TRV's has got "Infinite" needle-positions.... meaning: they can control the ventil's-needle in a "step-less" way! What about the Tado's? they are digital - and they control through steps (by means of a step-motor/engine). BUT, WITH HOW MANY STEPS DO THEY CONTROL THE NEEDLE?? 4-16-256-xxx ??? My…
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Can’t add 2 houses?
How can I add my 2 separate properties on to one account it doesn’t seem to allow me to do this
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Radiator valve closed while calling for heating request with 1 wave
Smart Radiator Thermostat keep my boiler constantly running in attempt to heat the room, but they keep my radiator valve closed. This means the radiator is cold, while the boiler is running for nothing, and wasting gas. Due to this behaviour my gas consumption jumped 30% than before i installed Tado. Support keeps pointing…
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Relative units in Energy IQ setup
In residential buildings there are still some individual radiator meters. In the Energy IQ setup one can only give kWh or m3 as unit but this is only available on a building level. Can something be done to use individual meter readings from Techem meters for example?
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UK Customer Service Telephone Number
Currently no UK customer service telephone number is available. This is not good for Elderly people who are less technically endowed then other generations and when they have a fault just want to speak to someone to get the fault rectified especially in the Middle of a UK winter. It causes allot of anxiety. Given the…
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Smart Wireless Thermostat - Spare wall plates available?
I had my thermostat on the wall where my old heating system’s wired thermostat used to be but now keep it dismounted in a different room. I got the plastic stand but disappointingly it doesn’t attach to the dismounted thermostat but screws to the wall plate which is currently still on my wall. Is it possible to get spare…
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Tado Smart Radiator Thermostat making noise after switching on
Hi, I changed all radiator thermostats with Tado Smart Radiator Thermostats, it's almost working fine but in one room I have two radiators and those two are making some irritating sounds. It's not the motor noise that opens or closes the valve, but something like a tick-tick sound and it continues during the heating. I…
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Starting from scratch
Hi all, I'm in the fortunate position to be establishing my heating system from scratch, and i'm wondering if tado could work with my intended set up. System boiler and 210l Indirect unvented gledhill hot water cylinder 12 radiators across 3 bedrooms and one bathroom, 3 - 4 sinks 50 sqm of wet ufh in one open plan kitchen…
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Strong fluctuations in temperature
I am using tado in combination with an Elco Straton boiler. The temperature in the rooms shows very strong fluctuations, and deviates from the temperature set in tado. This is the case in all rooms. In the graph below, the set temperature is 19 degrees, but the temperature fluctuates between about 16 degrees and 20…
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Need to add an additional Heating Unit in the Energy IQ feature (Cubit Feet) for the UK
I'd like to request that the Tado Development team add an Heating Unit of Cubic Feet (ft3) in the Energy IQ part of the app. At the moment, there is only m3 (cubic metres) and Kwh there at the moment, and a huge number (Millions) of UK homes have gas meters with cubic feet callibration not m3 or kwh. Without having Cubic…