Not just me, but many other customers from ROMANIA are dissapointed with the service provided by UPS. Packages from Tado and other european businesses are not delivered and the reasons invoked by UPS …
Love the product and it's been a steep learning curve. I eventually found a temporary work around for a fault but I don't think it's a long term solution. Twice now the central heating pump and boiler…
Hello TADO, Please make an update to your current offering so that you can utilize this functionality on Panasonic air-air heat pumps. This useful feature 8/10 degrees feature is built-in to the heat …
I lost the tiny case screw from under the Tado. Anyone know how to get a replacement? Or what size it is? it’s not essential, but it’s annoying that it disappeared!
What is the latest Tado X Firmware for all the Tado X devices? Is there a web page that lists all the firmware, and what changes were between versions?
Reading the manuals it would seem that if a wireless temperature sensor goes offline, the controller will continue to heat as per the schedule. However, with the server issues the last couple of days …
Hello I was asked to give a description of a concern I have, regarding your recent server outage and the lack of a fit for purpose local control option in the event of a server outage or loss of inter…
This is schedule set for thermostat controlling UFH: Sometimes I set temperature to 21C (seen as manually - Alexa automation). Then, after some time, Tado goes back to schedule (turns off manual contr…
I reached out to support but frankly the response is beyond poor and taking over a day. I have 5 TRV's upstairs and downstairs I have 5 wired Thermostats. When the TRV's upstairs need heat, no call to…
Hi, Are these compatible with TADO X Valves? https://www.screwfix.com/p/danfoss-ras-c-white-angled-thermostatic-trv-lockshield-15mm-x-1-2-/49331 I can't get a firm answer from the compatibility and a …
Just received my Tado Wireless Receiver X + Wireless Temperature Sensor + 8 RTV's. Installing the Wireless Receiver worked fine (it seems). But none of the other products seem to be able to connect th…
So I've had my fair share with setting up tado and wanted to share my problems and solutions. Note that I have a Unifi dream machine as router, complicating things a bit more (as it turns out). The co…
This has to be better. It’s the only real serious downside for me in the U.K. No phone number to call in emergency. No instant answer via online chat. It’s not good enough.
Hi! I set up Tado X in one location and the bridge joined the existing Thread network (by SmartThings hub). But in the second location there are 2 separate Thread networks. How can I force the Bridge …
In an attempt to reduce the difference between the room temp and the recorded valve temp, I am trying to establish which part of the valve contains the temperature sensor. I believe there are two sens…
Hi there. I've recently had a Vaillant ecotec plus 835 boiler fitted. I've also just bought a tado v3+ wireless starter kit. Just going through the installation instructions on the app and it says to …
For more than a year I have not been able to upload my meter readings, as my meter is now above 100000 KWh. The app does not allow more than 5 digits, so my EnergyIQ is not very useful anymore. I do n…
I want to set a time when Tado will close down a radiator at the same time every evening so it will not come on in the morning or until I turn it on manually during the day. The problem is that whenev…
Well what can I say. I have had a Vaillant boiler for the last 15 years and about 4 years ago it failed and as there were so many issues with the inbuilt water storage I decided as it has done quite w…
Hi all, New to Tado and now have installed Tado X full home system. I have conventional S Plan system, Baxi Ecoblue boiler and hot water tank. I have already set-up the wireless receiver X, the wirele…
Surely this is a very basic want/need? When registering my Tado X device, I’m even prompted to add a custom name for the device, only then for that to be completely ignored by the app, which goes ahea…
Hi all, My current setup is Nest 3rd generation using a wireless thermostat and a combi (Worcester Bosch) boiler. I want to move to Tado: for the smart radiator thermostats. The radiator valves are ea…
Hello, I'm having trouble with keeping all my devices connected to the internet bridge. I was thinking why can't tado software team roll out an update so you can have 2 or more internet bridge's on th…
Hi guys Recently my tado started switching off my heating. It happens randomly at different times and days. Usually every day or every other day. Whole house heating (I have 2 thermostats covering 2 z…
Hi all, My tado has been working fine for over a year. Over the last few weeks however it is turning off before my rads heat up. It also happens on manual control. It will come on and then after about…
Hi folks, little confused here. The internet bridge that connects to the router, is it power over ethernet or does it need a seperate mains power supply. It looks like the kit does not come with a pow…
Energy IQ needs to be flexible as not every person billing cycle starts on the 1st of the month. My billing cycle is 21st to 22nd the following month, it would be nice to have the flexibility of being…
Please show the battery charge level as a percentage or even better show a graph of the battery charge level over time; this will provide much better info on anticipating when batteries need to be cha…
