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Samsung Smartthings
Hey How do i get Tado radiator to work with Samsung Smartthings - I tried both smartthings app(classic) but no luck :(
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3 channel setup with OpenTherm
Hi I wanted some help to understand whether I can have a 3 channel setup and OpenTherm. I have an Ideal Logic Heat2 H18 boiler and Therma TQX0027 controller with 2 Therma wired thermostats, 1 for upstairs CH and 1 for downstairs CH. The controller also controls the HW which is a hot water cylinder. I have read through the…
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TRV temps are higher than set and a manual adjustment activates boost
We installed several TRV's a few weeks ago and the temps if the valves are at times 4-5 degrees higher than set and the one in our lounge is always "asking" for the boiler to be switched on. If we tap on a tile of any TRV and drag the slider down to have less demand for heat, boost us activated. Do we have a problem with…
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Wiring-in help - Ideal Logic C30 boiler, neomitis RCERFa receiver
Hi all. I just received a Wireless Smart Thermostat Starter Kit V3+ (OpenTherm) - for Combi Boilers kit. I have a Ideal Logic C30 boiler which is connected to a Neomitis RCERFa receiver. Having some trouble with my phone app getting the instructions but to be honest I figure I'd end up on here anyway. Will I be able to use…
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Need help installing Tado valve on old FAR thermostatic valve
Hi, I need to replace my old FAR thermostatic valve with a Tado smart valve. Should I remove this white plastic part from the old valve? Do I need a specific adapter that isn't included? I think the old valve is m28x1,5. Thanks.
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V3 wireless starter kit.
Just installed today. The only reason I bought this kit was to turn heating on from my phone when travelling home during winter. I don't want my heating controlled by a thermostat, so can I use the kit without the smart thermostat?
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Replacing a Honeywell ST9400
Hello all, I am trying to fit a Tado V3+ starter kit and have a couple of questions if I may. I have the live and the neutral but only 3 other wires in terminals 1,3&4, yellow, blue and red respectively with 1 being HW off, 3 being HW on and 4 being CH on could I ask what the equivalent is on the Tado Receiver please? I…
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Wiring help - heating seems to always be on?
Hello After installing my Tado V3, it seems like the heating is constantly on, or as an absolute minimum comes on when the hot water comes on. In the screenshot the temperature kept getting hotter overnight, even when the schedule was set at 15 degrees. During the night I turned the schedule off, and it kept getting hotter…
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Viessmann vitodens 100 wb1c vs Opentherm and constant heating
I have a vitodens 100 wb1c with a tado wired v3 thermostat supported by 4 TRVs. The boiler only gives heating, as warm water comes from other sources. The tado is connected via the digital pins to the opentherm connectors. The installation was done by a boiler/heating technician, but in the country there is no one actually…
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No heating
Problem since early November. App shows all ok but no heating happening even though app says it is. Have resolved in past few weeks by activating pairing and toggling V3 extension kit but this morning water is hot but no heating at all and activating pairing and toggling makes no difference. Extension kit pulsing but…
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Mac M1 and the Tado App
Is it possible to allow the app to run on the M1 and M2 series Mac computers ? Not everyone in our home has a smartphone, so it would be nice they can use their laptop to control Tado. I asked this question a year ago but no one seems to care. It requires no extra programming, just a setting to make the app visible on the…
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Offline Schedules-getting VERY frustrated with Customer Support
Hi. 4 weeks ago a contacted support via chat. My issue was my TRVs were not following offline schedules. After some research, I found out that I needed v3 or v3+ for those yo work. I don't know what versions i had so I contacted support specifically asking what versions all my devices were and which I need to change. The…
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How do I contact the TADO customer complaints
I Have been trying to get my starter kit delivered for over 2 weeks. I now wish to cancel my order. I have been in the chat bot for 10 days without reply to 7 posts. I have been patient as I understand sift response is not always possible especially if you are trying to find out information. But no response at all is just…
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How to pair / connect a replacement internet bridge
Hi there, After nearly two years of problem free use, our Tado room stats kept going offline a month or so ago. The problem seemed to be with the internet bridge which kept cycling through various cycles with the LEDs. Eventually it just stopped working altogether. Tado finally sent a replacement which arrived yesterday…
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Problem when get schedule with tado api
Using python I can login and get some basic information. However using the RESTful API via https://my.tado.com/api/v2/homes/{home_id}/zones/{zone_id}/schedule I receive {"errors":[{"code":"accessDenied","title":"current user is not allowed to access this resource"}]} is this access somehow restricted. has anyone a working…
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Will radiator run full power if battery runs flat?
Some other brands (almost) fully open the valve just before the battery runs flat. Do the Tado X Thermostats do something like this as well? If so, can I disable it? I don't need any kind of frost protection, as in-house temps never fall below 15°C.
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Wireless Temperature Sensor no lights / unresponsive (no hot water or heating)
Hi, my Wireless Temperature Sensor when i press the button or hold it to pair shows no image at all. Ive tried 2 sets of different batteries. The sensor is about 18 months old maybe its failed? The consequences are now for my whole tado system is i can turn on the hot water or central hearing
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Boiler won’t turn off heating.
We have a v3 wireless kit, a 3day old newborn. We have a vaillant ecopro 30 we have followed instructions but can’t seem to control the heating it’s always on. Any tips for us please as otherwise this is useless to us. :( Thanks
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I changed account email on Tado and no comms from thermostat to boiler. What else do I have to do?
Hi, I not great with electronics or heating, so please treat me as a "Newbie". I have had Tado working for 2 years, but we recently changed phones and used it as an opportunity to also change email accounts on Tado website and app. All seemed to go well but we can no longer comms from the thermostat in the living room to…
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Question about tado CS
So, last week I ordered Starter Kit - Wireless Smart Thermostat (V3+) 5 x Smart Radiator Thermostat They arrived on Friday but I was only sent 4x Smart Radiator Thermostats, so I emailed them about it and supplied a photo. This morning they responded with the following: "Are you sure that you did not get the 5th Smart…
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Bosch Condens GC 2300i W - is it compatible and how to conect?
Hi, would like to ask if the boiler Bosch Condens GC 2300i W - is it compatible with the tado and how it is possible to conect it? do you have any manual? thak you Peter
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Server Problems Update (25 November 2024)
Hello Community, Please be advised that tado° customers may still be experiencing degraded device performance due to ongoing server issues. Smart AC Control users are most affected, but a small subset of users with tado° thermostats are also experiencing problems. tado° is doing its best to resolve this issue as quickly as…
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New install-boiler cycling on and off with no demand
Hi I've moved house and brought my kit with me. The house has got a Glowworm Ultimate 70FF. I’ve replaced a Lifestyle Model LP522 timer/controller and a Honeywell CM707 thermostat (I’ll try to add the images of the original wiring), I've installed a starter kit V3+. Now its installed, in accordance with the instructions…
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Worchester Greenstar 1000 + extension kit
Hi, I have a Worchester Greenstar 1000 (GR1000W 24 C NG | GR1000W 30 C NG). There are no instructions in the Tado app about how to wire it to an extension kit. I have found them for the Greenstar 2000, showing how to do the 230V Relay connection. In the wiring diagram of my boiler (see below) it shows the boiler allows for…
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Grouping rooms for boost/off
I have our house divided into rooms with timings setup that work majority of the time. But, it would be good to boost multiple rooms at once but not all rooms (eg downstairs). Would be great if you could have boost/off zones that consist of multiple rooms, without it being all rooms.
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Using Tado in only 1 zone
Current setup 3 floors, each with a Honeywell CM707 wired thermostat. Also Honeywell ST9100C controller for hot water. Unfortunately the thermostat on the 2nd floor is in the hottest room, sunny and above the boiler, so the temp has to be set too high if the other rooms are to get hot. I would like to replace the CM707…
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Issue with boiler constantly running even when heating is off
I have replaced old Potterton EP2002 programmer with a tado kit (Tado V3+ Wireless Heating & Hot Water Smart Thermostat). I followed instructions to the letter and all seemed to work OK… until I noticed that the boiler is constantly running even when the heating stops (ie. both lights for heating and hot water are off). I…
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Wired thermostats have stopped working correctly
I installed 2 v3+ wired thermostats on a 2 zone system (upstairs/downstairs) a month ago, were all working ok, but have now started acting weirdly, turning on downstairs now turns on upstairs only from the app, and upstairs only from the thermostat, downstairs won’t turn on from the thermostat even though it says it’s on -…
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Tado X Radiator Valve Serials & Hardware differences?
I purchased one radiator thermostat to test prior to upgrading from v3 (which was an upgrade from V1) hoping to evaluate first. Not so straightforward and couldn’t get it to show in Apple Home using Apple TV as a hub. I I finally got it running in tandem with my V3 kit to allow a comparison - by which time my discounted…
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Error - com.tado.general.address etc FIX!
Anyone have this problem when trying to create a new home in the app I found a work around with this link https://beta-app.tado.com/#/account/sign-in It shows the option to put in full name details. Hope this helps!