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New Tado Installation - Heating not working
Hi Just installed my new Tado Wireless Thermostat Starter Kit plus 4 Smart TRVs. The hot water is working but the radiators won't heat up. In the app, everything appears to be working fine but we have no heating. There are a few radiators without the Tado TRVs and these won't work either. I'm attaching a picture of the…
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Función Multi-Vivienda
Agradecería se desarrollara la función multi-vivienda que permita controlar 2 o más casas con la misma cuenta y el mismo dispositivo. Ahora sólo puede hacerse con cuentas distintas y cerrando una cuando se quiere acceder a la otra. Gracias!!
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Slow response
Hi Does anyone else experience a slow response from asking for a Boost to the heating actually coming on ? We have the same with schedules to, sometimes we can wait up to 15 minutes before it comes on, but it always goes off at the time scheduled to go off. So on a 30 minute slot, we get around 15 minutes of heat time. I…
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Tado receiver stopping request for heat too early
Hi everyone, I'm new to Tado but generally enjoying it so far. One issue I've noticed is that the receiver seems to be stopping requests for heat from the boiler before one or more rooms are near temperature. I had wondered whether this was intentional, and that the system is designed to call for heat in waves, but I'm not…
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HELP! Tado failed on coldest day so far this year.
I have a Tado system which connects to an extension kit to control the boiler and hot water. It’s a large stone built bungalow so I took great pains to centrally locate the bridge and ensure it’s not near any metal, equidistant from the tado TRVs and the main thermostat etc. This morning I was woken by a freezing cold…
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Smart V2 Sytem does not control the combi boiler when scheduled (random)
Heating programmed to come on at certain times of the day - set via smart schedule. On random occasions the heating will not come on. App shows the schedule is active but no bars shown to indicate boiler is active. If I then look at the settings and set the target temperature 0.5 degrees higher within a few seconds the…
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Not working
Hi, I'm on holiday at the moment, coming home tomorrow. I just turned onthe heating from abroad but it has been stuck on the same temperature for 2 hours as in the photo. I uninstalled the app and reinstalled it and got this message in the second photo.
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How to make this work properly?
Hello guys. I need some help here… I live in UK, my boiler is the Glow-Worm Betacom 2 24c, so I bought and install the TADO smart v3+(EU combi version). This boiler have a bus connection, I install the thermostat like they showed but when I tried to control using the TADO don’t do anything on the boiler. Can someone help…
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V1 Temperature overshooting
Hi. This problem only seems to have appeared this winter. I have a combi boiler which supports open therm and 2 zones controlled by wired thermostats. Previously you would seen the demand cycle so it gradually reaches target and not overshoot by much then cycle just to keep it at target. Now it seems it works more like a…
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Wiring for Wired Smart Thermostat
Hi all. Apologies if this has been asked before......I'm looking to replace my UFH heating thermostat. Tado have suggested using a wired smart thermostat. My UFH wiring centre is marked as Live, Neutral, Earth and Switched Live. How does this correspond to the Tado, which uses NO, NC, COM, P1, P2 and P3? To make life more…
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Automatic switch on.
Is there a way to get the heating to come on automatically if it falls below a certain temperature? I could do it with my old not so smart system. I can only seem to set time to come on and off.
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Annexe with separate boiler and CH system
I have Tado system in the house, very pleased with it. We have an annexe (separate building but close to house) with its own CH system, if I install a second Tado thermostat(s) is it possible to control the whole system with the single app? Would I need to install another WiFi module? WiFi stretches between the buildings…
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Automatic timer failing
The function of switching off he hearing when switching it on from the TADO device sometimes is failing and the heating goes on until it reaches the temperature or there is a change in the schedule. Why this can be?
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No thermostat
I have a heating system with no thermostat just a 220v timer. Can I fit a Wired Smart Thermostat V3+ instead of the timer?
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Boiler not firing
Tado was in place when we moved in. I’m not a pro with tech. I’m having an issue where the smart thermostat is calling for heat but the boiler isn’t firing. When I turn on the hot water in tado the boiler fires. Sometimes it then activates the radiators. Others it doesn’t. I’ve tried to contact tado but getting no help. We…
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Can somebody Please tell me how to ensure my schedule is still active when turning the thermostat up
I have found that every time I turn the thermostat up using the device and not my mobile phone does not go back to the usual schedule times. Can anybody please help me with this
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Myson touch TS EU - hot water concerns
Hi, I want to replace the myson touch ts EU which I understand is a programmable thermostat with tado. I have a Baxi assure combi boiler. I got the wired tado thermostat then figured this would not control the hot water, I have now gotten the wireless receiver/extension kit. Can I replace the myson touch with the wireless…
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Efficient multiroom scheduling
I have smart thermostats on all my radiators (7), with schedules set for each room according to their use. Had the full set for a year. In terms of targeted comfort and (slightly clunky) access to reports and detailed charts, we love it, great. Before that I just had the central tado thermeostat. That saved me some money…
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What heating schedule do you use
What time periods and target temperatures do you use? I have had some PMs with a member who has achieved some impressive savings since introducing tado and using different schedules. He has real smart meter data going back a few years which documented these. Additionally the savings appeared mainly due to changes in use,…
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Graphs do not print correctly
When printing from Windows the graph does not fit the page correctly.
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Graph scale in 1 degree increments
The graph scale is very odd. It is either in units of three or units of six degrees. This makes it very difficult to work out what temperatures the line is reading when it is between the labeled grid lines. It would be much easier to read if the graph scale was simply in units of one degree with ideally subdivisions of…
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Old British Gas receiver to new tado?
I have old British gas old hive receiver wiring. I was looking to wire it like for like on switched live basis would this be the case?
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App not working and can't sign in on web
I can't sign into the app, I just get 'Error - Connecting to the server has failed. Please check your Internet connection'. When I try to go to tado.com/login I get a '502 Bad Gateway' error (which is from the server). Can anyone sign in at the moment? My system has been working fine for years, and my WiFi and Internet are…
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How to connect the wireless receiver to my system
Hi guys, I have a tado wired thermostat which is in my living room that controls the floor heating. I have radiator thermostats in the first floor and the attic. Recently I found out that tado only heats up the radiator when the thermostat in the living room requests for heating. I have city heating and I live in…
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CV geeft wel warm kraanwater, maar verwarming doet het niet
Gisteren is bij ons een nieuwe CV geïnstalleerd. Daarbij zijn er van Tado 3 slimme knoppen, bridge en thermostaat geïnstalleerd. Kraan voor warm water doet het goed, maar slaat niet aan om de verwarming aan te zetten. Ook door een bruggetje te maken en de thermostaat er tussenuit te halen slaat hij niet op aan. Ook niet…
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Will TADO System work with underfloor Heating and Oil Boiler - no controls fitted yet?
Hi All At the moment I have a new oil fired boiler and underfloor heating system not yet fully fitted and no controllers fitted. (Not getting completed for a fortnight) I have 9 zones and these will be controlled by 5 thermostats Lounge Dining Room and Kitchen (Zone 1) Utility, Bathroom and Hall (Zone 2,3 and 4) Bedroom1,…
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What is the CO2 footprint of 1 Tado Smart Thermostat
Hi there, Does anyone know the CO2 footprint of a Tado Smart Thermostat? I am Trying to figure out the tota CO2 reduction of implementing smart thermostats on all my central heaters and need this figure as part of my calculation. Hope someone can tell me. Thanks! Ralf
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Personalised Boost heating
Is there any chance to personalise the boost heating option? Option to program time and temperature for the "Boost heating" would be useful feature
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What is the gap between the solenoid plunger and the plastic pin?
I am converting my Herz manual radiator valve with this. The document says use the 17mm pin, but when i engage the solenoid head, with no power the solenoid plunger already pushes the pin, advances 1mm. This will make the valve normally closed. The support said, therev should be a gap between the plunger and the pin to…
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Global override
Having very recently installed a Starter Kit V3+ which wirelessly controls heating and water, and having added Smart Radiator Thermostats to 9 out of 13 radiators in the house (three of those without TRVs being towel radiators, the fourth being the obligatory 'reference' radiator in the hall), the following shows up: The…