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More than 10 rooms - help please - pre sales question
Hi Tado Community, I’m hoping someone in the community can help as Tado themselves just copy & paste information from their web articles which doesn’t answer what I need to actually do or if it will work. I’ve used Tado for years now and have been very happy with the system. Let me summarise my current setup and what I’m…
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Help!!!
I have 2 Honeywell wired thermostats. I have a boiler and a water tank too. One thermostat is downstairs the other is upstairs. I have a tado smart I want to install with the internet bridge. Can I swap both Honeywell’s for tado smart thermostats and connect them via one internet bridge and then control them via the same…
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Temperature Offset
I've got a smart thermostat on the radiator, I've just discovered temperature offset (took me a while - kind of hidden in documentation) , it worked pretty well, but can I only set the offset once? as it doesn't seem to let me tinker with it now, as the offset positive, and negative dial seem to bounce back if I try to…
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Lowest sepoint temp is 16 degrees
On my Mitsubishi AC can i set the setpoint as low as 5 degrees. In Tado app the lowest setpoint is 16 degrees. Make it possible to have lower setpoint in Tado then 16 degrees!
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Battery to be replaced on TRV
Hello, I have Tado TRVs in my house since 2 months ago, more or less. Periodically... let me say once a week, I receive the notification of one couple of batteries to be replaced in one room.... then in another room... etc. Every time it is a matter of waiting some hours and the notification disappear. batteries are FULLY…
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Minimum battery voltage requirement
I have 2 radiator thermostats that nag me for new batteries every few months, while all the other stats are happy for the best part of a year or more. A new dry cell battery is 1.5 volts. The 2 nagging stats want new batteries when there batteries are 1.3 volts. I had thought about fitting rechargeable batteries, but their…
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Multiple internet bridge's
Hello, I'm having trouble with keeping all my devices connected to the internet bridge. I was thinking why can't tado software team roll out an update so you can have 2 or more internet bridge's on the same network at different places in the house to expand your coverage.
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Add another heating source to the app
Hi, I’ve recently installed Tado kit in my house on all the radiators. The house itself is quite old and we live in a village that has no gas, so we must use heating oil (kerosene). This is delivered periodically into a storage tank that has a maximum capacity of 1400 litres. It would be great if we had a unit of measure…
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Advice before buying
Hello, I have a dual zone system but (due to issues with the central controller) it was merged into one zone with regard to timings. This is the controller, it used to have HTG1, HTG2 and Water - HTG2 was amalgamated with HTG1 at some point in the past and the cable that went upstairs was disconnected at both ends.…
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Where To Start - Got Rad Stats, Wireless Stat and Programmer Thing
Hi All, Apologies if this has been asked before, but there's so many bits I need to put together in my head, it was getting confusing looking as so many individual results. Wifey bought 7 radiator thermostats, a wireless smart thermostat and a wired receiver box thing-a-majig. My task this week is to make it all work.…
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Pre-sale tech question - but how?
Hi, I've some questions I'd like to ask Tado before I buy. I can't find any way of contacting Tado though. Chat is unsuitable (and offline) no phone number; help centre doesn't help you top contact Tado. Not even a mailing address. This is weird.... and very off-putting. Am I missing something really obvious? Evan
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I can't undo radiator valves
Is anyone else having a nightmare separating the two parts of the radiator valves to change the batteries? I saw a video saying to press upwards on the bottom and twist the main part anti-clockwise but nothing happens. There's no movement at all. I've been in contact with support for over a week and they keep asking for…
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Hot Water Not Switching On When Scheduled
Hi Guys. Our heating is all working fine and works as per the programmed schedule. The hot water will not switch on or off though when left to the schedule. It works fine when we click on the hot water itself in the app and switch it on, but I want the schedule to switch the hot water on and off. What could be stopping it?…
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Directly select room on the Graph page, without navigating away
Please could a drop down to select each room be included on the graph screen in the App? This would allow quicker comparison of how different rooms have behaved, without having to navigate away to a different room and then selecting the charts again and again. I find the graphs of each room very useful, but find it…
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Greenstar 8000 EMS compatibility
Please develop EMS compatibility with Worcester Bosch Greenstar 8000 range to permit proper modulation control.
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Assign more than 10 spaces to the zone controller
Our house has 14 rooms, 20 smart radiator thermostats and one smart thermostat. We want to be able to set the temperature individually in all 14 rooms. Can Tado adjust the zone controller so that we can, say, control 15 rooms instead of just 10? I suspect it's an setting somewhere, which should be adaptable, right?…
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CH Not triggering Boiler - started today.
OK This may be another version of other peoples questions on here, but I wanted to ask as my setup seems slightly different. I have had my entire setup for almost 3 years, working fine, this just started happening today. My setup consists of a Wired Thermostat, and 7 TRVs. No Hot Water Extension. My system (non-Tado)…
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Exaclty what Tado smart valves do - & other pre-sale tech queries.
Hi, Struggling to find out what the Tado system can do - poor website info and a lack of customer support does not bode well. What I want to do is operate each room as its own zone. So I can set different temperatures at different times of day for each room. This means I can get the bedroom warmed up to n° in the morning,…
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Meer dan 10 ruimtes aansluiten op de zoneregelaar
Ons huis heeft 14 ruimtes, 20 slimme radiatorknoppen en één slimme thermostaat. We willen in alle 14 ruimtes de temperatuur individueel kunnen instellen. Kan Tado de zoneregelaar zo aanpassen dat we, zeg, 15 ruimtes kunnen besturen in plaats van slechts 10? Ik vermoed dat het ergens een instelling is. Die toch moeten…
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Pay to use basic functionality like Open Window detection?
This is making me seriously furious! I have just installed the Tado Thermstats and when I check in the app I find that you have to have a PAYED account for the Open Window functionality to work properly which was a promised feature when I bought the devices! This is simply not acceptable and I really hope that this will be…
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Activity log viewer
Hi have read your summary of missing / development requests. Is there any movement on these. I am frustrated that there is no way of viewing the log activity for room temperature, boiler control, manual interference, who did what and when. There are spurious times when the heating or water comes on and I don’t know why. A…
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Poss to default to rad off if TRV loses connection ?
My kitchen TRVs has a poor connection due to a few walls between it and the bridge. And it keeps demanding heat if it was on when it loses connection. I have 7x rads with TRVs and 3x rads without and 1x thermostat, so it's too hot at night when this happens. Can we make it so that when a TRV loses connection it switches…
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My Tado TRV fault
MyTRV will not activate the motor Only see the display temp change no fault codes showing. Recently installed was working fine.
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Tado app says heating? When heating is set below temperature
Hi, I've got a strange one when I'm on the TAsdo app on my phone. It says its heating though the temp is set lower than the temp in the house? I have attached images. Hope someone can help? Thanks
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Homekit resume schedule
Despite having the Manual Control function set to “util next automatic change”, the programma does not resume if i change something in Homekit or use a Homekit automation: ie it remains at the setting as per the last Homekit change. Any tips??
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tado and viessmann vitodens 100-w B1*C
Hi all, I've finally connected Extension Kit as instructed in installation wizard. Also, successfully paired my extension kit with Bridge and Smart thermostat. It shows correct room temperature and humidity via app and everything seems fine, but when I try increasing room temperature to get my heating started, boiler won't…
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how do I install the tado reciever to my Vaillant ecofit pure 830?
We've recently had a vaillant ecofit pure830 installed and need to install a tado receiver to the boiler. any ideas please??
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TADO doesn't recognise Y plan even when set correctly
I've wired my TADO as Y plan, but hot water does not heat. I've confirmed setting is for S & Y plan (green led), but hot water does not activate boiler even on overrider and mid position valve stays open for central heating unless you turn the system off completely. Also, cylinder stat set for call heat. Please help?
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Frost Protection
My TADO system has worked perfectly for a year but has suddenly started randomly putting individual thermostats to frost protection. Although I have schedules set up for all the rooms the restore schedule doesn’t work any longer and puts all the rooms back to frost protection mode. it looks as though the control system is…
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Smart Thermostats Not Triggering Boiler
I have a recent problem with our Tado setup. We have 4 wired Smart Thermostats and Extension Kit controlling Hot Water. Recently, within the past week, the Smart Thermostats are not calling for heat from the Boiler. The Extension Kit is heating the hot water as per the Smart Schedule, and the entire setup is “connected”…