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Not responding
All my devices seem to be working properly. However when I try to control it through the app I see the sensor change to my desired temperature, but my receiver doesn't change the boiler. Eg I turned the heating off on my app, the sensor shower the heating was off, but my boiler was still heating my house. I gave it 15min,…
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Installation for 2 floors
Hello good morning. I would like to ask you about the necessary configuration to cover the needs of my house. I live in a two-story house, each floor has its independent heating circuit and is controlled by a solenoid valve per floor located in the boiler room. On each floor there is a wireless thermostat receiver that is…
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Replacing Drayton Digistat SCR
Hi I have a Drayton Digitstat SCR currently wired to my combi (Potterton Heatmax) The wiring is not the same as suggested in the Tado setup guide. Could anyone help please? Thanks, Stephen
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Boiler not heating radiators in evenings.
The boiler heats up the radiators fine in the morning and at lunchtime, but not in the evening. Sensor says 16 degrees, so not even the 18 degrees it should be between heating boosts (heating should boost to 22 degrees in the evening). Radiators are tepid at best, so feel permanently chilly even wearing thermals.…
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Open thermostat with empty battery.
It would be very helpful if there was an option in the app to leave the thermostats open (perhaps with a choice of 0-100%) when they run out of power. I currently have three thermostats, one of which constantly reports that it's out of power even when it's not, and this one also runs out of power much faster, requiring a…
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Update the app so it works properly with iPhone 14 pro camera….
….as it is there’s a focus point around arms length but it’s almost impossible to keep the resulting tiny image still enough…. I suspect a different lens or maybe macro mode needs to be selected by the app for this new phone?
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Helpful for Tado to revert to the original temp when turned back on again, not just the default 21C
As you can see from the screen shot below, on a Friday there are 7 different time / heating slots in one room - all of which may need to be turned off when occupied and then turned back on again - often on an alternating weekly cycle Ideally there would be a second Heating on/off toggle switch that works for the entire day…
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Moved home! How to connect wireless receiver
Hi all, We just moved into a house with Tado fitted.. have managed to connect the bridge to the WiFi router, and paired the smart thermostat, but the receiver upstairs does not connect - so currently no heating!! The bridge is flashing, so is in pairing mode. The receiver has a slow (ish) blinking light on it, and when I…
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Test in the App !
The name of the ROM is in half ? Have been trying to delete the App and indstalleret again without any success. Best regards Bo Cramer
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Automatic temperature/ventilator speed for TADO Smart AC control.
A growing number of people use air conditioners (AC) to heat their houses (cheap, available, efficient). Temperature measurement is done in the AC unit, close to the ceiling of the room.This location results in poor temperature control in the room (stagnant warm air layer). With the TADO Smart AC control you can measure…
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How do I change a user name on an existing tado set up in my home?
My husband passed away recently and he was the user for tado. He added me but I can’t update the app as I don’t know his passwird
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Tado Receiver Extension Kit
I am unable to find the differences between the following. Would someone please explain the differences and compatibility between the following please. Tado Receiver Extension Kit V3P-EK01-TC-ML-00 Tado Receiver Extension Kit V3P-EK01-TC-ML-01 Tado Receiver Extension Kit V3P-EK01-TC-ML-02 Tado Receiver Extension Kit…
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Will THEY know?
Just returned from holiday and during last week with system in AWAY mode (Frost protection) the Lounge rads came on per HOME mode schedule. Just one rogue room! Crazy! and expensive! If I contacted tado, would their remote interrogation of my system identify the reason?
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Two Zone heating
Hello I am a bit stuck with a setup and wonder if anyone can help please. We have a house which is divided for heating in two, main house and basement. The heating is served by one boiler with two zones, each zone controlled by a motorised valve. The main house has a basic tado installation configured for the heating only.…
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issue with temperature control
Hi All I had enough of the tado technical support guys, very robotic and unhelpful so hoping I get better luck here! when i bought tado I got the 1x smart thermostat 3x smart radiator valves, the setup was straight forward and all worked well but the smart thermostat needed a battery change every 2 weeks, after going…
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Worcester boiler with greenstar comfort ii rf
Hi all, I've read all related posts on the forum but still can't figure out what we need to do to set up our system. Following the tado in app install guide it simply says to remove the batteries from the old greenstar wireless controller, put batteries in Tado's controller and hey presto the thing should just connect to…
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How do I contact tado direct
How can I get in touch with Tado support with a specific question
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How to control Salus floor heating?
Hi Tado In the new part of our house we have installed under floor heating using a Salus pump shunt with manifold. Termostats / actuators can be installed on the manifold. The valve is similar to the one used on the radiators with Salus thermostats. In the old part of our house we use tado Smart Radiator Thermostats. I…
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Colour coding for rooms heating up
Can I suggest using a different colour in the app for those rooms that are heating?
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Tado UFH PUMP Control
Hi Tado gang, My boiler ( diesel ) is old and doesn't need any control as you just set the temperature and it is heating about 1000 litres of hot water storage and then this water is used for heating the rooms. Although two of my rooms have UFH with saswell controll box and 2 wireless sensors ( see pics below ) , 1 valve…
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Installation without Internet
Our new house will not have internet for a few week, and I would like to setup a tado Starter Kit V3+ system with wireless smart thermostat before internet arrives, just to have a thermostat in the house to control the boiler. Is this possible?
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Enable manual override timer when 'Turn off all rooms' has been enabled
I am writing this as the 'Turn off all rooms' button looked really useful but then if someone turns up a rad it will just stay on rather than turning off again in line with the manual timer selected. For example select 'turn off all rooms' in summer and if there was a particularly cold room or cold night then anyone in the…
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Improve "Climate Report" graph
The horizontal grid lines in the "Climate Control" history graph currently behave very inconsistently and are not very clear to work out the temperature from. There are three fixed lines, the top and bottom have a label which varies depending on the range of the currently displayed graph, but by having fixed lines, this…
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Rads turning on above min temp in away mode
This year my tado is behaving differently. Min temp is set to 13 on every TRV, ambient temp is 14.6, in away mode, pre-heat is off, geo-fencing is off. Heating comes on for a few mins every morning to shoot the temp up to around 20 in each room. It comes on at the time my home schedule is supposed to start. After it’s done…
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TRVs - Please help... very embarrassed!
I'm ashamed to say, I attempted to install some TRVs today with very little success (and some flooding). I did not realise that some TRVs were compatible and some were not. I've since learned that my TRVs are not on the compatibility list, and I've no idea what to do. I unscrewed my first TRV and tried to install the Tado…
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Tado heating
Please can someone please help me I don't know what to do My tado thermostat was playing up saying it was 27 degrees when clearing it isn't I've touched few buttons and have no heating what so ever did it all on app and now hot water option has appeared I don't want that on there I've never had that on there before now…
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Verbetering usercase Slimme Aircobediening V3+
Ik gebruik de Slimme Aircobediening V3+ in combinatie met een Fujitsu Airco installatie. Deze Fujitsu heeft een aanzienlijke afwijking tussen de waargenomen temperatuur en de werkelijke temperatuur waarbij de Fujitsu een tot wel 5 graden hogere temperatuur aangeeft dan de door Tado gemeten temperatuur. Doordat de Slimme…
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Clearer indication of what rooms are currently heating up
Hi, I hear the heating coming on in the house and I want to know which rooms think it is too cold - as I want to see if I agree that it should be on and potentially reset their temperatures for the future. However, the home screen on the app only indicates in words "heating to...". Each room colour is set to green, amber,…
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Is Manual Control broken recently?
Hi, I have all my SRTs set to 30 minutes when manually controlled. But recently it doesn't stop after 30 minutes. About 9.20 this morning I set one to 20 manually on the SRT but it was still going until right now. Tado was reporting the room at 20.3 degrees. What is the expected behaviour if the room doesn't reach the…