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"No remote access" for all devices
Hello I have started a Tado install at home. Internet bridge works, connected several TRV which all say are connected OK. Connected the internet, I can make the TRV say "Hi", yet on the homepage and on the iOS app all devices say "No remote access". Does that feature require to pay for the Auto Assist service ? Thanks
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TRV accuracy
I'm finding the TRVs extremely innacurate. I have a digital room thermometer in each room next to the TRV. I'm finding when the radiator comes on and gets hot the TRV is a few degrees above the room thermometer. After several hours with the radiator off, the TRV is several degrees below the room thermometer. Temp…
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Ideas to fix faulty Wireless Temperature Sensor
I'll start by saying Tado already sent me a replacement for the faulty unit :) But, I'm left with a "spare" sensor, if I can somehow fix it. basically, it intermittently turns on/off, like there is a loose connection somewhere. Every few seconds. But it happens even when the unit is perfectly still. But is worse if i move…
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how to control towel rails
My rooms in my home are controlled by the Tado and I see cost savings. However, my bathrooms are heated all day (24/7) and there are no Tado devices that fit bathroom-related radiator-based Tower Railings - hence any savings I have with Tado for the room radiators is eaten by my bathrooms. How are people handling this…
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Lost Internet --> Heating Full ON
Good evening, On Monday night the port on the network switch that I plug my Tado Bridge into failed. The bridge started flashing "no internet" - but the effect on the Smart Thermostat (receiver) was to turn my heating on full blast. I was woken up at 02:00 by trying to sleep in what felt like an oven! It seems that in the…
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My tado is consistently overshooting
I have an issue with our underfloor heating. Because of the thermal mass the temperature continues to rise for many hours after the tado temperature has been reached. Some of the cause is that tado does not turn off until about 1° after the desired temperature. We do not have a modulating heat pump (ours doesn’t have that…
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Ability to override schedule
It would be useful to be able to simply press one button in the app to nudge the schedule forward to the next event, or by pressing it twice to the one after that, three times... and so on. Just like skipping a track in Sonos. Otherwise you have to set the temperature manually and wait for the next event. Similarly, just…
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Installing an updated bridge to existing tado kit
My previous bridge broke. I have bought a new one and connected it to the router as before, but it isn't working and the app says online. I have tried connecting to the thermostat and pressing wps on the router etc to connect, but no change. Help!
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Recycle unused adapters
Hello. I haven’t needed any of the supplied radiator valve adapters, so I have 7 unopened packets. Be a shame for these to go to landfill. Many others must not use theirs. Can Tado offer a way to return so they can be reused?
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Maintenance today . . .
From a tado email received this morning, it’s certainly disrupted the service here and despite the email going on to say operation of devices locally will not be affected I’ve discovered commands on the TRVs are not being reflected by the wireless receiver . . .
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May I kindly request you to stop using odd numbers on the Y axis of your graph?
I can’t believe you still ignore so many of your clients asking for an update on this feature since 2019. It’s quite easy to address the issue by either stop using odd values on the Y axis for temperature and humidity or, allow the user to manually adapt it with his own preferences. Sorry but having horizontal graduation…
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Trigger recalibration
It would be useful to trigger recalibration from the settings menu as when you re-seat a TRV I doesn't always auto calibrate.
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Internet off line
If I've set up away mode so that when I'm on holiday everything is shut off, what happens if I lose Internet while I'm away. I've been told that it "keeps" the last schedule. Does this mean, the last schedule is downloaded to the receiver? So it the last schedule was on, and Internet is down - the last downloaded is kept…
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Heating won’t turn off on v3
I bought and installed my v3 yesterday and it was working fine until I tried to turn it off before bed, I woke up this morning to a very hot house and all my efforts to turn off the heating haven’t been working? The only thing I can think that might have caused this was the fact that I moved my router and the internet…
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Faulty Tado?????
I recently purchased a Tado V3+ wired thermostat and bridge, it was a simple two wire installation to replace my old thermostat. I unfortunately since installation it has eaten batteries within hours. I got through about twelve batteries in a week and thinking maybe they were old and maybe not best condition I purchased…
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Mounting Tado receiver on pattress box
Has anyone else found the necessity to remount the Tado receiver on an existing double pattress box mounted in the wall and feeding the wires You will have discovered that the mounting holes on the Tado unit are not spaced to line up with the usual mounting tags in the pattress box. An awkward work around seemed necessary.…
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Room heat indicators in house overview.
Hi Tado. Can we get the 3 little heat indicator line on all the room tabs in the home overview. It really annoying to have to go in to the room to see if this room is heating or not at that moment.
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Reconnecting
All fine until last week when my Tado simply says "offline". How do I reconnect?
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Need to remove my old honeywell thermostat
I need to remove my old honeywell thermostat it has 4 wires I know I'm supposed to connect two together but unsure which two and can't find where I've previously seen how to do it Thanks in advance Craig
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Connection Methods
I’ve noticed in some comments reference has been made regarding whether Tado has been connected by relay or digitally. Can anyone clarify this further
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The instructions are very unclear on this one bit!
Ok so when connecting the wireless receiver to the boiler. It says connect to terminal 1 and 2. Black and grey wires. It then proceeds to show just a picture of one grey wire attached to terminal 2 and one white wire which is never spoken about. Please help
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TADO AC parallel to existing remote control
Hi, what happens if I reduce the setting temperature on the existing remote control? TADO AC is telling me it is still heating. Who decides? Regards //Nalle 48
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What is the latest firmware version for the Thermostates 12.11.23
I bought used ones and want to know if they have the latest version One of them has different display⁉️
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Toggle wireless receiver to keep central heating always on
If you have a multiple central heating zones on a s-plan or y-plan system (common in the UK), you require your wired thermostats to take command of your heating (as they are wired to valves that divert central heating to the zones). This doesn't mean the heating is always on, it just delegates control to the thermostats as…
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Wireless thermostat as manual override for whole system
I am in the process of setting up my tado system. I have seven radiators, 6 have smart trvs fitted and one is permenantly open as required by my combi boiler. In the room with no trv I have a wireless thermostat. My question is if I purchase a single additional wireless thermostat can it be configured to override my…
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Wireless to wired stat
Hi atm I have the v3 wireless stat with weather compensation and wondering if I changed over to the wired version would anything changed in the setup, would it be worth it ? Thanks
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Is it possible to disable schedule for a single room?
Setup: 9 smart thermostats distributed across 5 rooms. Every room has different schedules. The kids's room for example has two heating blocks during weekdays, from 6:30am to 7:30am and from 5pm to 7:30pm, with off blocks (14 °C frost protection) in between. This week the kids are away, and I want to disable the schedule…
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Shutting of Internet impact
Hi I tend to shut off my Internet late at night however I've read that this can cause issues with tado when it comes back on line - does this create problems for me? Thanks
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App tado
Non riesco più ad aprire l'app Tado per controllare il termostato, qualcuno sa aiutarmi a capire il perché?
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Opentherm parameters visible
Hello, i have a Remeha Tzerra M Boiler and i want to communicate in Opentherm with it. I have to control the heating valves too. I need so to connect the Tado with the valve and the Extension Kit to the boiler using the Opentherm port. I need to buy the Extension kit but before that i want to understand what parameters i…