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I feel a little silly to ask this....
But here I go! Hi, I am planning to buy the Tado thermostat sytem for our house. But I cannot seem to be able to make heads or tails of the different possibilies/packages available. Can anyone tell me (or point me to a previous post) on what to buy. We have an oil heater, which is controlled by an old, wired thermostat. We…
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Boiler does not stop heating sometimes
Hello! I just sat up my Tado system with 7 smart valves and one thermostat directly connected to the boiler. My boiler is a Nefit trendline. The system works most of the times as expected, but it happened in a couple of occasions that the boiler would just not stop heating up, reaching almost 80degs, although based on the…
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Wired Thermostat
Is it possible to use the Wired Thermostat wirelessly? My wired setup isn't reliable and I'm considering getting the extension kit.
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Adding Extension Kit has knocked out Smart Radiator Valves
I was using a Smart Thermostat and Smart TRVs to happily control my heating. All devices were able to independently call for heat. I added an extension kit as I wanted to also control my hot water through Tado. However, since doing so, the Smart TRVs can no longer call for heat, the Smart Thermostat needs to be calling for…
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Two Zones: Both Heating Issue
Hi. My Tado was installed yesterday. This is my configuration: - An extension kit with wireless stat controlling my downstairs zone and hot water - A wired stat controlling my upstairs zone When I turn my (wired) upstairs stat on, only the upstairs radiators get hot (as they should do). However, when I turn my (wireless)…
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Did I break terms and conditions by recommending a retailer for batteries?
As the topic says, I made a post and included a link to a website for what I believe was a good price for Panasonic Eneloop Pro cells, 15 mins later my post had vanished.
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Set Up of Smart AC Control incomplete
Hi all - please forgive me if this has been dealt with previously but I searched and found nothing. I bought the Smart AC Control to control, remotely, my Airton AC Unit while I am away from home. I followed all the set up process via the App which I installed on my iPhone. I get top the part where the unit beeps to…
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Version 1.22.10.13
Hi I’m looking for some help, my Dad has a old version of Tado, and wondered if you can control the heating with no internet connection ? TIA 👍🏻
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Currently using radiator thermostats only - Why are they hot?
Hi- I have just installed new radiators and they all have Tado smart radiator thermostats. However, my boiler/wired wall thermostat are still old, planning to upgrade this year. When the heating is on, and the main wall thermostat is set to 20C, all my radiators are heating to 20C, even if the Tado smart thermostat for…
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Are there any plans to provide manual override notifications via the app or IFTTT?
Sometimes I find that the room temp has been tampered with using the room therostat control or sometimes Alexa gets confused with music systems having the same room name (i.e. turn it up in kitchen) and request then becomes active 24 hours a day until someone realises. It would be very useful to get a notification that…
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How do I stop the thermostat from turning on when only using a radiator?
Ok this might be really easy but I need a little bit of help, in my house I have central heating where warm water is being pumped in to my house by the City. I set up al the pipes so that all my radiator get hot water as soon as I open de radiator valve except for my floor heating, which has a zone-valve directly connected…
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Nothing asking for heat but the boiler(s) are running
Im finding that when all thermostats are set to off my boilers (I have 2) still run. Why is this? My set up is this. I have a large very old house with big thick walls. Powering the CH and HW are 2 x brand new Ideal Vogue Max 32 boilers. We have 19 radiators in total with 8 of them using SRVs and the others in hallways and…
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Smart AC - Auto mode not working correctly
Hi When I set my Smart AC to "Auto" mode, instead of maintaing the currently set temperature, it appears to be sending a signal to the AC unit to heat to 25 degrees C. Does anyone else have this problem or is it specific to my model of AC unit (I am running a Mitsubishi Electric MSZ-SF50VE)? Thanks
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Does tado° have a sensor to know if someone is in the room?
Hey guys, I am a Airbnb host and I'm looking for a solution where my split AC will turn off when there is no movement in the room or when a door is left open for a specified time. Can Tado accomplish this?
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Heating Activity report misbehaving
Is there something up with the Heating Activity data today? I've been keeping an eye on it over the last few weeks and it's been pretty consistent, although how accurate it really is I can't be sure. However today it's been all over the place. My heating had been on for 2 hours this morning, and yet the heating activity…
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How to stop radiators without smart TRVs from coming on
I've recently installed a Tado system in my house. I'm not overly technical and I haven't had quite as much time as I would have liked to look into things but I'm hoping that the answer is relatively straightforward. I installed the receiver and wireless thermostat and a number of TRVs in my house. We live in a traditional…
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How do I switch off the extension kit in the installer menu?
This question was asked before and the answer was to ask the support team. I've had to to bridge contacts with temporary cables to get hot water. Could this query please be answered ASAP? Thanks
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Reaction time complaints
Jurian has not mentioned Covid. It would sound like an excuse. Some staff will be working from home and a new mutation has emerged in Munich. If it has affected them yet they will be under pressure. As Jurian says stay positive . Go easy on the guys.
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Replace Internet bridge
I'm a very long standing tado customer. Had a Tado v1 for years. I've contacted Tado regarding upgrading my heating system and have been encouraged to install an OpenTherm boiler. This I have done. Today, it was time to upgrade Tado. I purchased all the correct components, and now have 11 brand new tado components all…
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Alexa Setup With TRV
This is for TADO smart radiator valves. I installed some last week and I keep getting these drop outs from the schedule as 'manual control' and had no idea why. Anyway, I think it is Alexa! Because I have added them to room groups if I ask the 'room' to do things like 'turn on' (either directly or as part of a routine) it…
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Multiple zones in open plan space
Hi I've just installed everything but i'm doubting how to configure the zones/rooms. My home is an open plan living space and thus 'one room', but there are multiple radiators and different zones. Is Tado able to handle that i create different 'rooms'(zones) in one physical bigger room? (techincally yes, but i'm wondering…
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Smart schedule not running each day
I have four TRV and have set up smart schedules for each room. Two rooms work fine to the schedule but the kitchen doesn’t. The kitchen has two radiators and the schedule is set to 22 degrees for 8am and up to 24 for 9am. Every morning though when I look it says ‘21 degrees in home mode until user cancels’ (or something…
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smart radiator thermostat don't close in one room with group of devices
Hello, I have a setup with a smart thermosatat and 3 smart radiator thermostat devices. (living room)I have 4 other rooms with 1 radiator thermostat device to control the temperature in the bedrooms/bathroom/home office. The 4 rooms are beïng heated as it should be. The livingroom is getting way to hot, even with…
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Installing the extension kit on a Vaillant EcoTech Plus 835
Hi, I recently received instructions through from Tado for connecting my extension kit to a Vaillant ecotec plus 835. There was no pre-existing thermostat to re-connect into so it was all from scratch. It all looked pretty straightforward but having now connected the black and grey wires only (as directed) to the 240v RT…
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Limit heating time if temperature is not met after specific time
Dear, since a while granny has move into our house, she has taken the down stairs bedroom. But .. she also likes the room to be aired a lot during the day and forgets to close the window in the room nearly every day. My wife and I have taken it up to check on the window each day, but from time to time of course everybody…
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TRV dead
So today I noticed one of our rooms were cold. Checked the TRV and its completely dead, batteries are fine and even tried new ones. However in the process I noticed the top of the TRV is red hot. Took the batteries out waited 30 minutes and it cooled down. Re-inserted them and after a few minutes red hot again. I guess…
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Latest Instruction Manual for all TADO devices including TADO Smart Receiver, Bridge & Thermostat
Where can I find the latest instruction manual. Whilst it is good to see community support, this does not substitute for a manual as it is highly unlikely for users to have the same set-up, requirements and equipment. Thank you
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How smart/ learning is the thermostat
Hello, first question is how smart the thermostat is? Does he continious learn and adapt his heatingcurve or is it a one time learning for one weak or so and then used that for the rest of the time. Why? After two weeks of use the thermostat can't get the temperature right on the disired time with early start. How can I…
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One radiator thermostat continues to show low battery and no external acces with new batteries
Dear Sir / Madam, We have recently purchased 6 radiator thermostats. One of them, VA2709267200, showed very often a "no external acces" and needed to be reset all the time by removing the batteries. After a few weeks it said the original batteries were empty and it stopped working. I measured the remaining voltage and this…
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Bridge lost internet connection a 4 am and required manual power reboot
Hi, I’m new to tado (installed it this week). Since Monday the bridge worked fine (i don’t think it likes DPL networks, but that’s another post). I think the bridge was always online, but didn’t pay attention to the temperature stats etc. until tado support got back to me (yesterday) for completing the boiler install to…