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Advanced options
Hi, Reading through the forums it appears that I need support to make a back end change for me to get my Smart Radiator Thermostats to call for heat from the correct zone. Has anyone found a different way of doing this without waiting hours/days/weeks for support to reply? I was hoping there was an "Advanced Options" tab…
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How do I turn heating off?
Seems quite simple but how do I turn the central heating off? I have an unvented system with extension kit and six Tado rad valves. Thanks
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Towel rail radiators
Live in a dorma Bungalow, the upstairs bedroom doesn't get used but has two rads either end of the room with tado stats, I also have two towel rails downstairs (shower room & bathroom) both get very hot but have no way of controlling the heat when a radiator fitted in another room with tado stat calls for heat, both towel…
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Smart wall thermostat
Why would I need a tado V3 wall thermostat if I have tado rad thermostats which connect to my boiler via internet bridge and wireless extension
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Smart wall thermostat
Why would I need a tado V3 wall thermostat if I have tado rad thermostats which connect to my boiler via internet bridge and wireless extension
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Worcester Greenstar 30i boiler / Tado Extension Kit
Hi, I have a Tado smart thermostat and a extension kit but struggling to get it working. I currently have a Worcester Greenstar 30i boiler connected to a Honeywell BDR91 which wirelessly links to a Honeywell EHE0200361. I would like now to connect my extension kit directly to my boiler and use it with the smart thermostat…
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Where to start, old house new combi boiler
Hi, We've just moved into a 60's Semi that looks to have had a single zone Gas Central Heating retro fitted but recently has had the boiler replaced for a fairly new Baxi Combi boiler. The house has a single mobile wireless controller (receiver box located separate to the boiler, but next to it and wired in and a total of…
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Can't access rooms and devices in the app
Hi guys, when I access rooms and devices in the app I get the following error (see below). I'm on an iphone and my wife gets the same error in her ipad. I've tried restarting the bridge, recent updates to the app, etc. Is it just me?
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Is Tado compatible with the ecoTec plus 824 boiler?
Is Tado compatible with the ecoTec plus 824 boiler? https://www.amazon.co.uk/Vaillant-ecoTEC-Plus-824-boiler/dp/B009XA2Z1K
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Audio notification on away mode
Can you set Tado to notify you with a audio sound when all family members are away from home
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Bridge lost internet connection a 4 am and required manual power reboot
Hi, I’m new to tado (installed it this week). Since Monday the bridge worked fine (i don’t think it likes DPL networks, but that’s another post). I think the bridge was always online, but didn’t pay attention to the temperature stats etc. until tado support got back to me (yesterday) for completing the boiler install to…
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Vertical mount temperature measurement incorrect.
Hi, I seem to have hit the same problem that others in the forum mention. That is my tado TRV thinks the room has reached the temperature when it is actually measuring the radiator temperature. The rest of the room is cold (measured with another temperature sensor). The offset temperature seems to be a poor choice as it…
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No heating or hot water all weekend
System has been installed and working fine for 2 months, had no hot water or heating since Friday - cant believe there isn't a "manual override" for this. Nothing has changed this end, I have tried resetting all and nothing. Any ideas on what could be the problem? Or do I return to Amazon and go for Nest?
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Controlling different radiator thermostats within same 'room'
My home has two heating circuits and I have replaced the two old thermostats with two wired Tado thermostats. I have also installed two Tado radiator thermostats on one of the circuits. When I had the radiator thermostats in seperate 'rooms' on the app, I would call for heat on one of them, but the radiator would not get…
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Confusion with dashboard
My husband and I have just installed the Tado system. I would just like to know why on the dash board some of the rooms when they should be turned off seem to be on. They aren’t actually heating but orange on the dashboard. Only 2 rooms are grey and look off when programmed to be off. Also some of the bathroom towel…
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Rooms and zones!
I've got tados practically all over the house now(like 12 of them!). But I realised after install what I actually need is to control in zones depending on activity. For example when I'm working from home I'd like the study and kitchen one on, in the evening I'd like all floors but the bedroom and study on etc. I don't want…
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Equipment required for Multi zone/pump/MV set up
A client of mine has 3 radiator zones, one hot water zone, and one UFH zone. Each existing thermostat opens a motorised valve and brings a pump on. These pumps and motorised valves are connected to the outlet of a low loss header. Client wishes to have smart TRV’s and wireless temperature sensors in each room. I want the…
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Telephone number for Tado?
Anyone got a telephone number for Tado (UK) apart from 020 3893 2059 I've had no heating now for 3 days, support 'chat' haven't even read my messages, let alone replied and I've already left a voice mail on the above number, which says to use the online chat.... NOT GOOD ENOUGH Tado... I'm fuming (not to mention freezing!)…
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Set up room thermostat
Working through steps on set up page13 asks you to press button for 3 seconds then move to next step and press button again for 3 seconds. You must press button one extra time and hold to move to the required area. This isn't in the instructions! Hope this helps i was a hour or so trying to get to this area.
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What do I need to get started
Looking at installing smart heating system and I’m leaning towards Tado, but I’m not sure what I actually need. In a new build house with two heating zones (upstairs and downstairs) and a system cylinder for hot water. Is it two starter kits (one for each zone) and an extension kit (for hot water) then I’d look to add TRVs…
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Repeated 'No Remote Access' between 3am and 6am
My bridge used to randomly disconnect (and stay disconnected) when connected to a NetGear WiFi Booster from a Sky Router; Switching the Base unit off and on used to correct that. Then it started to disconnect at 3 am and reconnect at 6am; I thought connecting to my Sky Q Mini box would help resolve it but no! Now it has…
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2 Tado AC Controller
Hello, I would like to know how Tado optimize the function of two Air Conditioners based on several temperature sensors. Supposing I have 3 temperature sensors, 2 of them installed in the rooms where AC is installed and a third one installed in a room with no AC (in the middle of the others rooms), can Tado optimize the…
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Internet Bridge
I have Smart Thermostat V3+ and internet bridge connects to my router but Cloud LED keeps blinking. Have disconnected for ten seconds and re-connected still the same?
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Will Tado work in parallel with an existing thermostat?
Hello. I don’t want to loose the functionality of a Honeywell wireless thermostat. Can I install Tado to work in parallel with it so that I can switch the heating and hot water on from either device?
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Which Kit?
Hi All, My current setup is as follows :- Ideal Icos Conventional Boiler M3080 with a separate hot water tank Drayton MiTime T721R Dual Channel Programmer for heating and hot water Drayton MiStat N110R Wired Receiver with wireless room thermostat. I would like my existing wired thermostat to be kept in use. If I purchase…
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How to get support?
Hello, I have been experiencing an issue with one of my devices, I sent out several requests from the form on the web site, but no one is returning to me. Do you know alternative ways to contact the support? I am not so happy with Tado in general, the devices consume batteries too quickly, they are not as reliable as they…
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Tado turns boiler on but not off
Hi all, I’ve had an electrician install my tado as per instructions on the installation section of Tado and it was tired up correctly. Boiler fires up but when I lowered the temp to below room temp it doesn’t turn my boiler off... I’ve read a few bits that say it could be something that tado staff can only reset so Is this…
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multiple thermostat /how to associate a Smart Radiator Thermostat to defined Thermostat
Hello , Here is my installation : -Thermostat 1 (room1 ) linked to Boiler 1 -Thermostat 2 (Room2 )linker to Boiler 2 -I have 1 bridge All my existing Smart Radiator Thermostat are connected to Thermostat 1, I just purchased a new Smart Radiator Thermostat that I would like to link to the Thermostat 2 but in a different…
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Tado smart AC control V3+: How to control vent direction of Daikin AC?
Hello I am using the Tado v3+ AC with Daikin (remote ARC466A9) and I’d like to use the 3D fan mode but in Tado’s app I only have the vertical fan mode available Is it possible to have the horizontal and 3D fan too? Theses 2 mode are displayed on my remote screen Thanks for tour help
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Problem 6.0.3
After 6.0.3 manual control timer doesn’t work, I make a change (timer 1 hour) but the heating wil change to the next time block and not in an hour