-
Where To Start - Got Rad Stats, Wireless Stat and Programmer Thing
Hi All, Apologies if this has been asked before, but there's so many bits I need to put together in my head, it was getting confusing looking as so many individual results. Wifey bought 7 radiator thermostats, a wireless smart thermostat and a wired receiver box thing-a-majig. My task this week is to make it all work.…
-
Pre-sale tech question - but how?
Hi, I've some questions I'd like to ask Tado before I buy. I can't find any way of contacting Tado though. Chat is unsuitable (and offline) no phone number; help centre doesn't help you top contact Tado. Not even a mailing address. This is weird.... and very off-putting. Am I missing something really obvious? Evan
-
Why does pairing deactivate after 12 hours and I have to click activate pairing every day
The bridge is working but drops out after 12 hours
-
I can't undo radiator valves
Is anyone else having a nightmare separating the two parts of the radiator valves to change the batteries? I saw a video saying to press upwards on the bottom and twist the main part anti-clockwise but nothing happens. There's no movement at all. I've been in contact with support for over a week and they keep asking for…
-
Hot Water Not Switching On When Scheduled
Hi Guys. Our heating is all working fine and works as per the programmed schedule. The hot water will not switch on or off though when left to the schedule. It works fine when we click on the hot water itself in the app and switch it on, but I want the schedule to switch the hot water on and off. What could be stopping it?…
-
Directly select room on the Graph page, without navigating away
Please could a drop down to select each room be included on the graph screen in the App? This would allow quicker comparison of how different rooms have behaved, without having to navigate away to a different room and then selecting the charts again and again. I find the graphs of each room very useful, but find it…
-
Greenstar 8000 EMS compatibility
Please develop EMS compatibility with Worcester Bosch Greenstar 8000 range to permit proper modulation control.
-
Assign more than 10 spaces to the zone controller
Our house has 14 rooms, 20 smart radiator thermostats and one smart thermostat. We want to be able to set the temperature individually in all 14 rooms. Can Tado adjust the zone controller so that we can, say, control 15 rooms instead of just 10? I suspect it's an setting somewhere, which should be adaptable, right?…
-
CH Not triggering Boiler - started today.
OK This may be another version of other peoples questions on here, but I wanted to ask as my setup seems slightly different. I have had my entire setup for almost 3 years, working fine, this just started happening today. My setup consists of a Wired Thermostat, and 7 TRVs. No Hot Water Extension. My system (non-Tado)…
-
Exaclty what Tado smart valves do - & other pre-sale tech queries.
Hi, Struggling to find out what the Tado system can do - poor website info and a lack of customer support does not bode well. What I want to do is operate each room as its own zone. So I can set different temperatures at different times of day for each room. This means I can get the bedroom warmed up to n° in the morning,…
-
Meer dan 10 ruimtes aansluiten op de zoneregelaar
Ons huis heeft 14 ruimtes, 20 slimme radiatorknoppen en één slimme thermostaat. We willen in alle 14 ruimtes de temperatuur individueel kunnen instellen. Kan Tado de zoneregelaar zo aanpassen dat we, zeg, 15 ruimtes kunnen besturen in plaats van slechts 10? Ik vermoed dat het ergens een instelling is. Die toch moeten…
-
Pay to use basic functionality like Open Window detection?
This is making me seriously furious! I have just installed the Tado Thermstats and when I check in the app I find that you have to have a PAYED account for the Open Window functionality to work properly which was a promised feature when I bought the devices! This is simply not acceptable and I really hope that this will be…
-
Activity log viewer
Hi have read your summary of missing / development requests. Is there any movement on these. I am frustrated that there is no way of viewing the log activity for room temperature, boiler control, manual interference, who did what and when. There are spurious times when the heating or water comes on and I don’t know why. A…
-
Poss to default to rad off if TRV loses connection ?
My kitchen TRVs has a poor connection due to a few walls between it and the bridge. And it keeps demanding heat if it was on when it loses connection. I have 7x rads with TRVs and 3x rads without and 1x thermostat, so it's too hot at night when this happens. Can we make it so that when a TRV loses connection it switches…
-
Wiring a Honeywell ml1 5sb
Hi I have an old Honeywell thermostat Wired identically to this one . My understanding is: Earth to P1 2 to P2 3 to NO 1 to COM Can anyone confirm this is correct?
-
My Tado TRV fault
MyTRV will not activate the motor Only see the display temp change no fault codes showing. Recently installed was working fine.
-
Pairing issues
I have a wireless temp sensor that I cannot pair with my bridge, I have bought 2nd hand and was told it's de-registered. Will it pair before the wireless receiver is commissioned on the boiler and could this be preventing the pairing? Cheers
-
Tado app says heating? When heating is set below temperature
Hi, I've got a strange one when I'm on the TAsdo app on my phone. It says its heating though the temp is set lower than the temp in the house? I have attached images. Hope someone can help? Thanks
-
Homekit resume schedule
Despite having the Manual Control function set to “util next automatic change”, the programma does not resume if i change something in Homekit or use a Homekit automation: ie it remains at the setting as per the last Homekit change. Any tips??
-
tado and viessmann vitodens 100-w B1*C
Hi all, I've finally connected Extension Kit as instructed in installation wizard. Also, successfully paired my extension kit with Bridge and Smart thermostat. It shows correct room temperature and humidity via app and everything seems fine, but when I try increasing room temperature to get my heating started, boiler won't…
-
how do I install the tado reciever to my Vaillant ecofit pure 830?
We've recently had a vaillant ecofit pure830 installed and need to install a tado receiver to the boiler. any ideas please??
-
TADO doesn't recognise Y plan even when set correctly
I've wired my TADO as Y plan, but hot water does not heat. I've confirmed setting is for S & Y plan (green led), but hot water does not activate boiler even on overrider and mid position valve stays open for central heating unless you turn the system off completely. Also, cylinder stat set for call heat. Please help?
-
Frost Protection
My TADO system has worked perfectly for a year but has suddenly started randomly putting individual thermostats to frost protection. Although I have schedules set up for all the rooms the restore schedule doesn’t work any longer and puts all the rooms back to frost protection mode. it looks as though the control system is…
-
Smart Thermostats Not Triggering Boiler
I have a recent problem with our Tado setup. We have 4 wired Smart Thermostats and Extension Kit controlling Hot Water. Recently, within the past week, the Smart Thermostats are not calling for heat from the Boiler. The Extension Kit is heating the hot water as per the Smart Schedule, and the entire setup is “connected”…
-
I’m unplugging and going to use Hive
After two different heating engineers coming round to set up my Tado system, I’m pulling it out and going to Hive instead. Our phones communicate with the thermostat, but that’s where it stops. Tried resetting and it’s just a waste of time and money.
-
Ability to use AC thermostat as a sensor to radiator valves
I have an AC thermostat and a radiator with tadoº valve in the same room. Cant' understand why can't we use the AC thermostat as a sensor for the heating radiator. Should not have to buy an extra sensor for the room temperature. The AC thermostat already does that.
-
Have 2 combi boilers both with wired stats. Do I just add the 2nd wired stat as device in app?
Have installed a wired stat from combi boiler and rad stats on the ground floor. Have I made a mistake in buying a second starter kit as I assume if I add the stat as a device I wouldn't need the bridge. Do I pair the rad stats to the wired stat. I'm getting confused? Help
-
Wired tado thermostat not controlling boiler
Hello. I have an ariston one 30 combi boiler. I have installed the wired thermostat and bridge and all is connected on the app. When I connect the thermostat via the + and - terminals the boiler still can only be controlled by the on/off timer next to the boiler. Hot water works as normal when the taps turn on. When I…
-
Turning one TRV off when you have multiple TRV in one room set up
Hi, I'm trying to turn one TRV off in a room where we have multiple TRVs set up under one room (zone). But I can't seem to just turn off without turning them all off. Is there any way you can do this without unpairing, its only for a short period whilst the Christmas tree is is near that radiator. Thanks
-
Time for Matter
Being able to interconnect with other devices, sometimes produced by multiple vendors in a smart house matters(pun intended), especially when the internet goes down. A smart home is a sum of all its smart devices. Currently tado is one of the multiple weakest links at least in my home. For tado to “matter” in our future…