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QR Code generator
Hi, I have kids and the QR code stickers on the thermostatic heads won't last much (I'm already using the kid protection). Is there a way to regenerate QR code from the device number ? I have added many heads and I now save all the remaining stickers carefully, but what about the ones already lost. I would like a smooth…
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iPhone keeps connecting to Tado as the wifi system
I am constantly finding that Tado has booted out my smartphone connection to my wifi router and has replaced it with itself. My Smartphone is set up to ask before making any connections, this doesn’t happen with Tado. How do I stop this?
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Multiple radiators in a single room
Planning on buying the tado smart radiator thermostats to create several heating zones across my house. However some rooms have two, three or even four radiators in them. Do I need a smart radiator thermostat for every radiator in each room or is it possible to have 1 thermostat in a room control all the radiators in that…
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Use the zone controller name in the selection list
When you select the zone controller for your radiator thermostat, you only see the serial numbers. Can you show the room name of the controllers as well? That would make it easier to select the right one. Oh, and while you're improving that screen, there's no need to repeat "When this room calls for heat, this Zone…
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No temperature graph in Web version of My Tado° ?
It seems that the very nice graph of recent temperatures, which is available in the Android My Tado° app, is NOT available on the web interface (https://my.tado.com). That's a shame. Tado°, please give us the FULL functionality of the app also on the web interface.
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Temp graphs in web version
Web version does not show the nice temp graphs that the app versions do. This should be added also to the web versions.
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Connect to existing wireless receiver
I have searched this forum and looked at installation videos and general searches. It seems that despite many heating systems having wireless thermostats for turning the heating on and off, via a signal to a receiving box wired to the boiler, your system requires replacing this receiver with some slightly scary rewiring.…
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Help with new Tado purchase
Hi, Firstly I must say it is frustrating that you have to purchase Tado products before you can go through the install guide. In doing so I fell at the first huddle with the setup telling me I’ve bought the wrong product. However I’m not 100% convinced I have. Can you help? I’ve just moved into a new build home. The house…
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Considering tado, but know nothing of boiler systems, so some noob questions
HI all Originally from a country where central heating doesn't exist , so I know very little about boilers and how they work. So forgive the questions. I am with ovo and they sent a flyer for discounted Tado smart thermostats https://www.ovoenergy.com/smart-home/smart-thermostat I have been considering going the smart…
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What tado set up do I need?
I’m having a renovation at the moment and want to upgrade to a smart thermostat set up I will have four systems I need to control. 1. Underfloor heating downstairs (by-heat) 2. Radiators downstairs 3. Radiators upstairs 4. Hot water The boiler is an ideal standard model with an unvented hot water tank (megaflow etc). Will…
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Pilot light
I came home from holiday last year to find my house freezing after the next door neighbour turned the heating up for me. (Pre tado). It turns out the pilot light had gone out while I was on holiday. Now that I have tado, is there a way to tell through the app if the pilot light is on?
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Room turning on when not wanted.
So far ,I have a smart tvr in the lounge, one in the front bedroom and one in the back bedroom. They were all turned off in the app. Today I turned the heating up for the lounge only but the front bedroom temperature shot up. What's going on?
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Max temperature of heating
Hi what is the max temperature for the central heating please. Mine only goes up 25 degrees
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Open window sensor help
Is it possible to use a window sensor with alexa to put trv in away mode. I have set some window sensors up and they turn the trv off, when open, but when the window closes again it sets up a manual temperature rather than returning to the schedule
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Auto-assist not working
I have set home and away temperatures and these change correctly when selected in Geofencing tab. When in auto i have been receiving home and away notifications. Now ty hat i am starting to use heating in the evening i subscribed to auto-asdist. But although the geofencing tab shows the correct home or awsy, autoassist is…
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Faulty room stat? Not calling for heating alone.
Hi, I am hoping someone might have an idea what has gone wrong. I have been having issue with my heating, yesterday I have had a gas engineer out who has advised the issue is the room stat failing (it’s only been fitted 6 months). When I call for hot water it works, when I call for hot water and heat it works. But when I…
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Tado wired (UK) thermostat - Vaillant Ecofit Pure 825 - ebus - domestic hot water temperature
Hi, I've recently set up this boiler using ebus. Heating seems to be scheduling and modulating nicely, but my hot water temperature is all over the place. I set up the thermostat with the following settings: D.07, HC.01, HW ✓, EK X I can change the hot water temperature on the app and on the boiler but they don't seem to…
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Wiring Tado to Volt Free Ariston with Mechanical Timer
Hi We have a static caravan with an Ariston E-Combi Evo combi boiler. Want to control heating only (single zone). As the boiler is volt free, how do I power the receiver? Presume the kit comes with the 4 core cable only. Would I ignore the live and neutral and just wire in grey and black cables only? Kit not bought yet -…
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Boiler not firing
My smart thermostat opens and closes zone controller but doesn't fire boiler
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Rechargeable Batteries
Tado recommend Panasonic Eneloop AA 2000 mAh NiMH rechargeable batteries. Panasonic offers Panasonic Eneloop PRO AA 2500 mAh NiMH rechargeable batteries. Presumably these can be used instead?
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Viessmann Weather Compensation
Hi All, I'm in the process of commissioning my Tado & Veissmann Vitodens 200-W and was planning on using the Tado for demand and Veissmann's weather compensation to control flow temperature. However, connecting the Tado to the external demand relay, overrides the weather compensation curve with an external demand flow…
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Panasonic Eneloop AA 1900 mAh NiMH or Pro 2500mAh rechargeable batteries
I'm about to order some rechargeable batteries to use in my Tado TRV's. I am aware from the help article (link below) that Tado say to use "Panasonic Eneloop AA 1900 mAh NiMH rechargeable batteries (we do not recommend using any other type of rechargeable batteries)." What type of batteries should I use in my tado°…
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Where is the "Balance AC" option in the Android app?
Hi. I am located in the UK. I have purchased a Tado wired starter kit, and I intend to use it to control the heating in my house. Key details: Modern house (2020), Octopus agile pricing, Daikin air source heat pump, and stupid (!!) John Guest heating thermostat and controls. I have the necessary knowledge and experience to…
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Myson Touch Dual Zone Wired Thermostats
Hi I'm a total novice so appreciate any help but it will need to be single syllable words :-) I've just moved in to a fairly new house and have a dual zone system controlled by two Myson Touch thermostats - one downstairs controls heating downstairs (obvs) and hot water - upstairs one controls upstairs. I have purchased a…
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Balance Thermosats
I have two heatpumps, air-to-air and air-to-water . Using one "Smart AC control" and six "Smart Radiator Thermostat". I want to use the "Balance" function to lower my cost. WHY does it work only with air-to-air? If tado lowers the heat for air-to-air, then the radiator thermostats will work harder, it will not save me…
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Energy IQ cost to account for standing charge
I find the estimated gas cost estimate to be reasonably good, but the cost shown is for the consumption cost only. It would be useful for option to include the cost of daily standing charge such that the total month prediction / comparison reflects the total bill for gas not just the consumption.
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Standing charge for energy IQ
It is well know factor within UK for all the providers to charge daily charge (standing charge). Could you please include this option within Energy IQ to be able to set and see the graph with or without (with slider ON/OFF)to represent monthly charges. This will vastly improve accuracy or shown readings in correlation to…
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Standing charge
It would be nice to add the standing charge as a feature.
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Full TRV child lock
The TRV child lock is great for keeping the room set point unaltered but the TRV still lights up when played with. This is enough to keep my daughter entertained and means no manner how many times we move her away she still wants to play with the TRV next to the potentially hot radiator. I propose extending child lock with…
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Planning my heating system.
Hi all, I've come to the community because tado support seem to be unable to gave me a straight answers for some reason and we end up going around in circles. I think they quite simple questions really which should be yes or no answers. During a total house renovation, I ripped out the old heating system with Hive…