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Mixing Smart and Basic radiator thermostats
Hi Perhaps this has been asked before, but I did a search and did not get any results for my question. Can you mix the Smart Radiator Thermostats in a Tado setup. For example I have a room with multiple radiators (two almost next to each other), would both radiators need to have the smart one or can one be a basic one? I…
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Customers' data and statistic processing, storing, keeping and access
Dear tado° (community) I have a feedback-concern regarding privacy in your service. Recently I had a case with a malfunctioning (I believe so) thermostat head device. While the discussion is still going in that thread, I have another concern: during our conversation the support engineer mentioned: > The last time your…
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Make Auto-Assist and Energy-IQ tiles active upon subscription activation in the Tado app
Hello, I activated my annual Auto Assist subscription yesterday, but the Active-Assist and Energy-IQ tabs remained the same (advertising the service). I had to contact support about this, just to be told that it is expected behaviour, and that data will get populated after a month. While that makes sense, it also makes for…
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Smart home automation
Is there a way to set trigger for when humidity is at the set level to send notification via Alexa or Google or any third party integration? Ideal would be to look at the humidity inside and compare to weather forecast humidity level and if outside is lower than inside send notification to Smart home devices or phone to…
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My heating won’t turn off
Although the app is showing everything as off the heating is still running. The box in the hall is showing off also, how can I turn my heating off and get the app working again??
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"Wireless" involves wires, and "wired" means no wires - right?
Have I totally misunderstood? If you buy the "wired" Starter Kit, it doesn't actually include anything with any wires in. But if you buy the "wireless" Starter Kit, then it comes with a wireless receiver which you do actually wire into your boiler. Surely they've got the terms wrong - haven't they? I bought a wired starter…
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Do Tado smart TRV's basic version do 'call for heat'? Some other queries too!
Hello, I've searched other threads and gone though reviews on Amazon, Screwfix and other places. I gather that the Tado basic TRV's do everything that the more expensive ones do except have the air/humidity skill? They also can only be turned up and down in a limited scale by hand on the actual TRV but fully on the app.…
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Boiler cool down period
Hi, There is a huge need for boiler cool down period. Similar to what Honeywell do, so it doesn't fire up every few minutes again as heat being called for each instance but waits 15-20 minutes in between finishing boiler work and starting new heating cycle. Maybe this is already happening not sure but I have feeling that…
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Adding smart trv head to room with thermostat
Hi I have a radiator in my living room with a dumb trv fitted also in this room is my wireless thermostat, will I gain anything changing this trv to a smart trv head ? Thanks
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Can I mix Tado with non-smart thermostats?
I have a boiler with a thermostat doing hot water, then 2 central heating control zones upstairs/downstairs each controlled by a wired thermostat. I'd like to replace the upstairs loop with a Tado wired thermostat and smart TRVs to get smart control over the upstairs, I don't care about the downstairs. Can I do just…
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How to configure Smart Thermostat as a Zone Controller
Hi Short version: How to do I use the app to setup a Wired Thermostat as a Zone Controller? In depth version: I have a Tado V3+ Wired Thermostat controlling a Logic+ Combi2 C30. It's currently a relay (not opentherm setup). If I increase the radiator temperature to call for heat, nothing happens. If I increase the…
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Wired and unwired thermostat
It was suggested by tado that I purchased tie wired thermostat to replace my old dial one and to also purchase the wireless thermostat. I've brought and connected them both could somebody explain to me why I needed both surely the boiler will only be run by the wired thermostat? Confused 😕
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Main room & hot water controller offline
My main controller (wireless room stat linked to a wireless extension kit) is offline in the app and fails to respond to the button being pressed - which has also put the hot water offline. I've tried a couple of sets of new non-rechargeable batteries but it stills doesn't power up. This means (I think) that I have lost my…
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Why is my boiler coming on?
Hi, I recently got an extension to my house settings up new rooms. And and for the first time Tado controls my hot water heater. This is heated using electricity where as the radiators use gas. Both are controlled from a wireless receiver. A plumber connected both up. He was familiar with Tado. For some reason my gas…
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Users with different roles
When looking at the user configuration it would be good to see that not all users have full control over the whole system. I am thinking about (for example) 2 roles: An Administrator role and a user role. Obviously, the Administrator can do everything. The user role can be connected to specific rooms and control that room.…
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Limit user access / privileges
We have family members who visit our house when we're away sometimes. We've added them (their phones) as Tado users so that the geofencing detects when they're here. Some of them have a temptation to change the settings which I don't then notice for a while. Is there a way to limit other users' ability to change the…
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Hot Water control in Apple Home
Please enable a Hot Water control in Apple Home.
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Real window sensors from tado
We would like a real window / door sensor for the "window open function". The current detection of the open windows via the thermostats works so far quite well. However, we have discovered some problems. 1. In some rooms the detection of an open window does not work or does it too late (e.g. bathroom, room with balcony or…
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Hot water
Installed the v3 system a couple of days ago ,wireless controls including hot water, everything worked then, boiler now not responding to user interface when trying to turn on hot water ,radiators still working ok, even pressing the hot water button on top of wireless receiver still doesn’t work
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In app payments
I'm at my wits end !! TADO radiator system installed during summer. Cos of the weather, heating system not needed. As winter approaches I would like to use the full facilities, which requires a paid annual subscription & I'm happy with. Problem arises when I try to subscribe. I continually get a message : "Error.…
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When heating will be triggered?
Just recently installed all system, today first day when it called heat, it called heat when temperature dropped to 0.1 over the set temperature and heated up to 1.5 above set temperature. Is this normal? On Honeywell I could set tolerance range, say start heat if 1 degree below set temperature and stop if 1 degree above,…
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Thermostat head turns on 100% when batteries are drained out
Dear community, I'm using Smart Thermostat (Heizkörper) with internet bridge, but i want to switch them off during warm season. Also, if i understand correct, tado thermostat heads should turn off (close valve) if batteries discharged. But recently i had repeated the same situation with 2 thermostats: after discharging the…
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Homekit + manual installation for iOS devices
Besides the homekit integration flow also allow iOS users to set up a device using the Android flow. in order to prevent issues like described by jamieb https://community.tado.com/en-gb/discussion/1270/smart-ac-control-v3-without-homekit
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Replacing a Honeywell Evohome with Tado - Help with wiring
Hello, I am replacing a Honeywell Evohome with a Tado and had some questions on the wiring. It is connected to a Worcester Bosch Greenstar 42CDI Classic ErP Combiboiler. This is the current wiring of the Honeywell BDR91 Would I use the following wiring diagram for Tado to retain similar functionality? Thanks for your help.
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Special offers to UK consumers only available to German speakers?
I have given up in despair at finding any way of contacting Tado. This appears to be deliberate. They, like German delivery company, DPD, do not want to deal with consumers at all if they can avoid doing so. They are also so stupid that they spend a special offer to, I assume, everyone in the UK with a link to a German…
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Usage original airco remote
first of all, my Tado Smart Ac V3 works well with my Daikin air conditioning. Unfortunately I miss 1 function, this is that if someone uses the original remote of the air conditioning, you will not see this in the Tado app, so if someone turns on the air conditioning with the original remote, the app will remain off, so it…
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Uitschakelen verwarming
Tijdens de zomerperiode hebben wij de gewoonte om Tado uit te schakelen zodat alle temperaturen op “vorstbeveiliging” ingesteld worden. Ook dit jaar werd het Tado-systeem uitgeschakeld. Bijgevolg wordt de app ook niet meer geopend om op te volgen of alles nog wel naar behoren functioneert. Nu merkte ik gisteren per toeval…
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Low battery question
Hi I have had a low battery warning since around Easter time and just ignored it as heating is off so I didn’t see the point in putting a new set of batteries in for six months when not in use. So question is if they die completely will I lose that head and need to set it up again ? Thanks
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Understanding my heating system and how Tado will help/improve it
Hi guys, So I am trying to get an understanding of how our heating system works so I will try and explain it as best as I can. We have a Logik Combi boiler, with underfloor heating downstairs and 5 radiators upstairs and 2 towel rails on same circuit in bathroom and ensuite. We have 3 wired thermostats, one in living room,…
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Tado Outdoor Weather Station
Develop an outdoor weather station that would be a similar design to indoor Tados. The product would track temperature, pressure, humidity etc. Could be a stand alone product for people that don't have Tado or a crucial part of the Tado eco-system for those that do. Failing that, partner with a leading weather station…