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Introducing myself
As suggested by @samd, I am making a short post to introduce myself as the community forum’s new admin. Hello! My name is Emcee, I live in Munich, Germany and am a member of tado°’s Customer Experience team. I hold a M.Sc. from the Technical University of Munich. My thesis was focused on hydroelectricity. I worked in the…
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Adding Wireless Thermostat change my zone config - not right to me
I have a number of wired thermostats downstairs all working for about 6 months. Then added a wireless controller and thermostat upstairs. But all the downstairs ones had their zone changed to use the wireless controller as the zone controller and I dont remember saying this was OK, i did set up the pair of controller and…
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Redesign internet bridge and provide longer cables.
Hello. I would to suggest that: 1. The internet bridge is designed so that the cables come from the top not the bottom of the device. This would allow the device to stand upright freely away from the wall (2 requirements for best placement) 2. I would also like longer cables to be provided for the internet bridge - the…
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Remove the 10 room limit from the controller
Please remove or increase the 10-room limit from the controller. I have to group rooms together to make my system work which is not ideal.
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Vertical Radiator - Towel Rails - Smart Thermostat interface
In modern houses, we now find a lot of vertical radiators - they are space savers and also act as features. In my home, I have three vertical radiators I cannot interface TADO with, its frustrating as I cannot control these rooms/areas as I can with the rest of the house. Can TADO review the interfaces and advise of a…
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Apple Carplay / Android Auto
Develop a very simple Apple Carplay / Android Auto interface to allow basic control. e.g "Resume Schedule All Rooms" "Turn Off All Rooms" "Boost Heating All Rooms". The geofencing doesn't work well for me and this would be a good alternative.
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A manually set temperature overrides the schedule. Let us know here if you don’t want this
I raised the following with Tado: If you indicate by geofencing that you are not at home, the heating will stop according to schedule, but not by manual settings. In other words, if you manually set the heating higher than according to the schedule and then leave, the heating will remain on. I find this very impractical…
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Firmware update to include EMS2 support
Having upgraded my boiler to a greenstar 4000 30kW, I am disappointed to find out that tado cannot connect digitally, only via relay. There will be a lot of customers facing the same issue and this should be set as a priority to be resolved as I can’t imagine a firmware update to include the new language being too…
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Plasma Quad Mitsubishi
Hola, tengo un aire acondicionado Mitsubishi MSZ-AY42VGKP y este lleva incluido Plasma Quad que es como un purificador de aire. Este se pueda activar/desactivar desde el mando a distancia original pero al sincronizar Tado y gestionar el aire acondicionado con vuestro producto no me deja activar el Plasma Quad desde Tado y…
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Multiple Wireless Underfloor Thermostats
Having moved from a single heating zone house with Tado to a new house with multiple heating zones (1 radiators + 4 underfloor) controlled by a Lightwave system. I would dearly love to convert the new house to Tado which is far superior. The only problem is that apparently Tado do not currently support multiple wireless…
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Heating profiles
Please add a function for multiple profiles for heating schedules based on 1 week of heating schedules being different to another week of heating schedules based on work patterns etc . I know there is the geo fencing function but that relies on people having that opinion turned on. In my experience younger members of the…
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Integrate wireless thermostat and smart radiator TRVs
My system includes one wireless thermostat in a family room, plus smart radiator TRVs in bedrooms, hallway, dining room and lounge. I’m trying to decide which room is best for the wireless thermostat and the TRVs. Should the wireless thermostat be in the warmest room without a TRV, in the coldest room without a TRV, or in…
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Toshiba/ others Pure addition in V3+
Many AC's have nowadays this PURE functionally which uses plasma to burn small particles in the air. Would it be possible to enable this funtion in TADO V3+. It's very irritating since I cannot use this at all. If I enable it in my remote then every time I swicth any setting s from TADO this PURE function gets off. I know…
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Add current Boiler Flow rate to graphs if using Digital Link
As Tado˚ knows the flow rate temperature of boiler at any given time, can this information be added to the graphs, as you hold your finger on the graph, see example below This would help us to determine if we can adjust the MAX Flow rate to be more efficient or if the Flow Rate is not high enough and the boiler is…
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Return to previous state at end of Manual Control session
If a Manual session is set and everything was set to off previously then at the end of the Manual session then it should all switch back to being off rather than switching to Smart Schedule. This currently seems like a major oversight and is misleading to users as it does not do as people would expect it to work. If the…
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Hot Water Catch Up
Hi One issue is that when the geofencing controls the hot water, and you are out for the day and your scheduled timings are not done, you come home to no hot water :( It would be great if there can be a setting for a 'Hot Water Catch Up' that would identify if a hot water schedule has been missed, and Geofencing identifies…
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Heat release valves
If there would be an option on valves to setup not to close the circuit when reaching the heating point, just send the end signal to the themrostat, then there should be circuits where the remaining heat should release and this extra heat could be useful in bathrooms or other higher heet needed rooms.
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Support for multiple tado installations linked to 1 account
Please can we have proper support to enable management and control of multiple tado installations via the one account/email I stay at several locations and manage others as a landlord. When email notifications arrive they do not indicated which home they are for. Logging in/out of multiple accounts is awkward when you want…
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iOS 16.3 HomePod Temperature Sensor
With iOS 16.3 HomePods can now relay temperature and humidity data to HomeKit. I’ve had trouble with the room heat being cold on one side, and the tado valve is near radiator… I’m using the HomePod for offsetting the room temperature, could this be automatic ?
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App should be able to shutoff manual settings of starterkit
For the use of Tado (starterkit) in rooms which cannot be accessed by you in person, such as; guestrooms, B&B, kids bedroom, other privacy sensitive situations, etc., it would be welcomed if the app can shut off the ability to change the roomtemperature manuallly. EG. We have a B&B and we have programmed the temperature…
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Improve the temperature differential by applying a feedback loop
Every house is different. Boilers and plumbing is different. This leads to the temperature rising gradient being specific to each installation. So far so good? Now we often find a situation where a tado rad stat or room stat is set for, say, 18 degrees cent, but one later finds that the actual temperature is higher. It…
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Target temperature in graphs
Hi Really like the graphs of the heating profile throughout the day for each ‘zone’. However it would be great to see the target temperature (in a red line) on those profiles.
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Color of tiles
The color of the tiles is now fixed at blue/green till 18 deg and orange/red from 19 degrees. We never set the temperature above 18,5 and therefore the colors are always blue/green. It would be nice to be able to set other limits. Having different limit for bedroom and living room would also be nice.
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Hide Tiles
On the homescreen there are tiles that I never use and would like to hide. It would be nice to be able to hide the following tiles: auto-assist, air comfort, energy IQ, Care & Protect.
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Hybrid Heat Pump support [Atlantic Aurea 5 R32]
This heatpump comes with the plugwise Anna thermostat using the opentherm protocol to control most combi-boilers, so they control the heatpump and the combi-boiler, but one must remove the Tado thermostat. If plugwise can control the hybrid system, it should be trivial for tado to do the same thing. I would like to remove…
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Tado to start replying back
My idea is for Tado to start replying back to the community. I am seeing posts from YEARS ago ignored. It's time for this idea to be the top one in the company and Tado to listen to it's loyal customer base.
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Warn about two day instruction wait time with compatibility check
I've just had to change my boiler, and I followed all the Tado advice about asking for a compatibility check. I thought all was good. The boiler installer engineer was here getting towards completion. I went to the Tado app to change the boiler. Found the boiler… and it said something like "Please wait for up to 2 days for…
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Valve moving when out of heating season
It's usual that the long pressed valve needles are stuck. If the valves move them on a setupable time period (daily, weekly, etc) this should be avoidable.
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Better collaboration with Air Source heating system
I have an air source heating system in my home and the projected forecast costs are not reflected well at all with the app. I input my energy usage each month and never get anywhere close accurate costing suggestions. The data input screens are clearly for gas/oil systems, and not designed for Air Source systems. Our Tado°…
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Manually switching off individual rooms
Sometimes it is easy to switch off one room, for example the one that is still cold in the morning but is heated by the sun while nobody is there. The only way to do this is to turn the temperature down, or first switch off all the rooms and then switch some of them back on.