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Tado API Documentation
Hi Team, I’m currently working on integrating Tado into a project and was wondering if you could share the API documentation or guide me to where I can access it. Any additional resources or tips for developers would also be greatly appreciated. Thank you in advance for your assistance! Best regards, Andrii Tymofieiev
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2 Zone Heating with Combi Boilder
Hi All ! I am recently moved to a new build, which has a combi boiler. There are 2 heating zones, one on ground floor, and the other one on the first floor. I want to put Smart Ratidators to control heating for each radiator individually. I am newbiee here… don't know lot of stuff. Can someone help me with all stuff I need…
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Tado Thermostat X has no Device Linking option within the app
Hello, I have successfully paired my Tado X Thermostat and Bridge X to my home network. I can control the thermostat via the Tado app without any issues. However, I'm now trying to pair my Tado X to my Home Assistant instance. In order to do that, I require a setup code. It is my understanding that I should be able to get…
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Exclude some zones from auto away
Is it possible to exclude certain zones so that they don't shutdown when I'm away? I don't mean buy forcing manual mode because I'd like to preserve the different setpoints through the day
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Ifttt replacement with Google Home
Every evening when we go to bed we call a Google Home Routines that sets all the temperature settings to 15 degree in all the rooms. I want to have a warm house the next morning. For this reason I had a IFTTT routine scheduled at 01:00 am with the task "all rooms will be controlled by tado° again". Is it possible to have…
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Multizone - UK new build
Hi there, We have moved in to a new build in the UK and I'm looking for help with setting up tado and if I have the current correct kit. We currently have 2 wired thermostats which control each zone independently so that one can be one and the other off and I would like the tado to mimic the same (we have a combi boiler…
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Strange change in heat demand of UFH
Hi, I wish to share rather strange behaviour of thermostat controlling UFH. Here is an example of how heating looked like before changes made with Tado support: And here is how it looks for last few days after some algorithms correction made by support: Despite what's on the chart - UFH valve/pump isn't turned on all the…
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I have no heating or hot water as the system does not seem to be communicating with the boiler. Help
I moved into a new house that has underfloor heating downstairs on a Polypipe system but upstairs has 3 radiators (1 in each bedroom) with smart radiator thermostats, a smart thermostat on the landing and an Extension Kit in the cupboard with the cold water tank. The Internet Bridge is plugged into a BT Home Hub. The…
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Is hot water schedule maintained even when smart thermostat battery is discharged?
Hi all, Our hot water schedule was linked to the smart thermostat. I have misplaced the smart thermostat and cannot find it and its battery has discharged. Hot water is now "offline" in Tado app and I dont see it come on on the wireless receiver at scheduled time. I still get hot water in shower/taps but its just warm even…
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Installing Wireless thermostat kit v3+ on a Vaillant EcoTec Pro24 Boiler with SALUS Controller
Disclaimer: I am not an engineer, nor am I particularly skilled in anything plumbing or electrical. Essentially I'm layman with everything to do with boilers. I do however have a basic understanding of electronics, and I do like taking things part and solving an interesting problem Recently, I bought the Tado Wireless Kit…
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Can Intergas Kombi Kompakt HRE work with Tado X
Hi, I bought an tado x introduction package (bridge, thermostat and knobs). I have an older intergas boiler. I only saw after it came in that Tado recommends the v3 for Intergas. But does it still work with Tado X (but maybe limited?)
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Tado - Bosch olio condens 3000f
Hi all I have a Bosch Olio Condens 3000 boiler. I have just purchased a Tado v3+ to replace my existing netemamo thermostat. I am having trouble with the receiver part that is wired into the boiler. I have watched YouTube videos on the installation and it suggests that I wire the receiver into the boiler via the 230v live…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…
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Two buildings, two thermostats, one boiler
I have one boiler (gas combi - Baxi 800) serving two buildings right next to each other. One is a shepherds hut the other a garden room. The boiler is in the garden room with the heating to radiators laid onto the SH and the GR. I have separated the heating by having two zone valves installed (one for each building). I…
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Tado Extension Kit - convert from high to low voltage (ebus) setup
Hi - I have a Valiant ecoTEC 615 with a Honeywell ST9400C controller, with an S-plan system. My end goal is a system that supports modulation. I've bought a Tado v3 Wireless Smart Thermostat Programmer with Hot Water Control. But, I've read here that this won't support eBUS from the Valiant boiler, and I'd have relay…
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Central heating won't turn on unless the hot water is on
Hi there! I've just installed a starter kit in my home. It has an old school hot water tank with a simple two way motorised valve (DVA 2/5). The system works fine if the hot water is set to "on", but if it isn't on we get no heating. I had assumed the purple loop wire served the purpose of connecting the central heating to…
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Tado X wireless receiver without internet connection
Hello, I just bought the Wireless Smart Thermostat X starter kit (Wireless Receiver X + Wireless Temperature Sensor X) with some smart radiator valves and I thought that without an internet connection they would just follow the normal schedule. But I tried and even if the valves and the wireless thermostat can talk to each…
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My hot water is now not showing in the app
Hi since reinstalling the app, can't see my hot water control. I have been communicating with customer support but haven't had any instructions on how to sort it. All my rooms are showing on the app. I've had this since 2019 and haven't changed anything in the house. I'm having to go and move the valve to get hot water and…
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Boiler wont turn off
I've had the Tado a couple of weeks now and everything has been going fine. At 9pm yesterday the boiler kicked in and hasn't stopped since. I've turned everything off, I've tried resetting the boiler but nothing is working. I'm stumped. Anyone got any ideas?
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How to get support from Tado?
I have now for 5 days tried to get solved a problem regarding the my Tado Thermostat is Offline. I dont think I have evere got such a bad support service as from Tado support. The make a new proposal for how to solve the problem every day, but not chance to have a direct contact. What are people doing to get good support.…
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Firmware for Tado X thermostat with matter
Hi, i’m new to the Tado club. I only have a tado X thermostat to connect to my opentherm installation. I’ve connected the thermostat to my HomeKit house and that works quite ok. Thermostat is running firmware 64.0. Is that the latest version and how do you update firmware without a tado router? I only have the new…
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Smart heading controls
Hi all - first post… In my house I a gas boiler with hot water tank, this is for the Main Rads that have manual TRV's, the towel rads (separate circuit) and the hot water... I also have electric underfloor heading in my ensuite, and a permanently fitted Daikin AC unit in the master bedroom There are 3 water circuits: House…
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Merged: No connectivity to tado domains from home network
This discussion has been merged.
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Merged: phone wifi can't connect to tado.com
This discussion has been merged.
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adding a zone controller
Hi all I'm very confused about what is and isn't possible. Help please! I have a big house with 15+ tado smart valves. Extension kit, smart wired thermostat, internet bridge and an extra wireless thermostat. Only 10 of the valves are directly controllable, some are connected as one area (so eg "heating" is 3 valves in the…
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Tado customer service experience
They have purposely used a chat service rather than telephone to resolve issues because every message is days apart and it’s like speaking to a robot, so you will purposely get frustrated and go away. There are new options now guys...
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username change?
I have just joined Tado Community with a typo for the username, How do it change it?
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Tado X and 2-zone Central Heating
Hello, my current place has 2 heating zones. Upstairs and downstairs. How will it work when installing Tado X? Do I need to remove valves or can I wire so it operates as a single heating zone, which then is split between thermostats / TRVs? Also interested to know if this kind of setup would cause issues with OpenTherm…
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I need help identifying my radiator adapter
Sorry for the lame question, I was hoping someone could help me identify the adapter I need for my radiator valve. The template suggests "no adapter", but my tado X does not (seem to) fit. I appreciate the help :)
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Lost access to my home
i have a tado system, and my girlfriend just has set one up. She sent me a invite which I accepted, however I didn’t know I could only have 1 home so I lost access to mine. If I try and set my home up again it tells me the email is already registered to a home. How can I regain access to my home?