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Frost Protection
Hi just wondering if the frost protection it shows on the app when the heating is off is that enough to stop the pipes from freezing over ? Thx in advance
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Heating constantly calling for heat
Hi, just installed a V3+ kit and second thermostat for the upstairs replacing a Danfoss 9000 downstairs and 5000 upstairs plus the TADO downstairs thermostat/temp controller replaced a little matchbox sized Danfoss temp reading device, the two wires from this I just put in the block connectors provided by TADO. Upstairs…
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How can I reset a Smart Thermostat to re-learn my zone
Hi all I have changed the flow temperature of my central heating, which will of course change the way the thermostat will operate. So I deleted it and re-added it, but no difference. Does it need to be deleted for a period of time, or what is the solution ? Thanks in advance
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Tado learning period
Apologies if this has been answered before, I couldn't find it in search results so here it goes: How long does Tado initially take to learn the heating properties of a room? Is this an ongoing process? For example if something has changed the dynamics of how long it takes to heat a room (bleeding radiator, increasing…
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2 zone heating again
I have bought a V3 wireless starter kit. I am having to wire it into a Danfoss two port valve system that has 3 motorised valves- Zone 1, Zone 2 and HW. (see photo) I can see my way to connecting to Zone 1 and HW, (replacing existing Danfoss wired controllers). If I want to have remote control of Zone 2, what additional…
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Replacing Danfoss TP4000 with Tado
Hi all Just starting installing my Tado, but it's stated my Danfoss TP4000 is not compatible. Which I find strange as I installed my parents a few years ago with the same Danfoss TP4000 thermostat. Any help would be appreciated. Regards Lorna
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Tado Wireless Smart thermostat Starter Kit to replace Danfoss TP7001
I have just purchased the above kit to use on one of the two heating zones of our home. The Tado information says that it can "replace most wired thermostats" but the first thing that happens when I select the TP7001 is that the app says 'tado is not compatible'. I see that others on here have a similar setup so how should…
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Tado X Troubles
Hi all New to Tado (long time Nest user), recently purchased Tado X Still in the process of installing everything, purchased a whole home wireless bundle with 8 TRVs Can’t say I’m impressed so far, which is a shame cos Tado seems to come with a lot of fanfare The app is ok I guess from what I’ve seen initially. I’ve…
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Hot water working but not heating
Hi a few days ago my heating stopped working . Battery was low in handheld so replaced battery in case it was that . Shows room temperature and select heating and temperature but heating doesn't respond. Hot water all working fine though. Tried various things ..more new batteries and restarting unit on boiler etc but no…
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Pairing failed
I’m unable to add my wired thermostat x using my iPhone or iPad (don’t have android devices). Everyone is says that the pairing failed. I disabled and enabled Bluetooth. I factory reset a few times already. I’m like 1 meter away from the bridge. I deleted the app and reinstalled. Nothing is working. I keep seeing that…
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Three waves will not come on
I have a smart thermostat set up with underfloor heating. It’s stopped working. When I manually ramp up the temperature to 25deg in the app, the three waves do NOT come on / go solid in the app. So although the temperature in the room is 20deg, and the set point is 25deg, the app is not even trying to call for heat, the…
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Wireless Temperature Sensor X - failed generating device credentials
Hi, I am getting mad with this, I have spent a full day trying to get the Wireless Temperature Sensor X connected but every single time I try I get the same error on the android app "failed generating device credentials". Wireless receiver X works perfect after installation though. I've tried all the suggested solutions…
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Temperature Offset
I previously offset the temperature in some of my radiator valves. However the function has now disappeared from my app. Has it been removed ?
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How can I set the tariff unit rate in Energy IQ
I attempted to set this today and was unable to do so. I changed the unit to £/kWh and given my rate is 6.25 pence per kWh i tried to enter 0.0625 but the app would not accept this, turning the field red and disabling the "Save" button. In fact it would not accept anything but whole numbers which equated to Pounds per…
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Tado Smart Thermostat connecting to Wifi direct?
Hi, I seem to be having issues with the Tado Smart Thermostat losing connection when I move it to another room in the house that's further away from the location of the Tado Internet Bridge. Is this because it has to be within "wifi range" of the Tado Internet Bridge for it work? Id have hoped the Smart Thermostat could…
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Intermittent Connection Issues with Tado X Thermostats - Apple TV Border Router
Setup Details: 3 Tado X Thermostats 4 Tado X Radiator Thermostats 2 Apple TVs acting as Thread border routers Issue Description: Initial Connection Problems: Despite successful initial setup, thermostats show as "disconnected" in the app Temporary fix achieved through factory reset and reconnection process Ongoing…
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Energy IQ and Hybrid system
I’ve been using Tado radiator valves and a year ago we switched to a hybrid heat pump /gas system. It’s working very well and my gas usage it’s down 90-95%. My question is how they Energy is element of the Tado app can learn that my energy usage is not limited to one source. Surely it should slow two inputs to allow for…
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Energy-IQ how can Tado actually tell when my boiler is lit and so make cost calcuations?
Assumption: Tado only knows that some part of the system is requesting heat not that the boiler is on. What actually happens: Hot water only has a time period. During this the hot water thermostat will turn off the boiler once the required temperature is reached. Tado does not know this. Heating that is regulated by…
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Tado won't talk to boiler. I'm cold and losing the will to live...
It's like a loveless marriage, they've fallen out after four years and will no longer speak to each other, just sitting there will folded arms refusing to budge. Go easy… I'm not an electrician or a plumber but have had both of these people (both trusted people who I know) out to try and fix this issue without success.…
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Tado X Smart Radiator Thermostat - poor battery life
It has been less than 2month since I installed Tado X system and the batteries in the TRVs started failing already. The system has hardly been used (apart from testing) so battery depletion seems really premature.
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Wireless Temperature Sensor X won't connect
Hello Tado community, I recently bought the Tado X Wireless Set and one radiator thermostat. Adding the Wireless receiver and radiator thermostat was smooth, but having an absolute nightmare to add the Wireless Temperature Sensor. Entire network set at 2.4GHz with no mesh, Receiver showing two dots on WiFi. The two…
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Everytime I try and register a device it says there is a problem and please retry
Help..it finds my temp sensor when searching, but it won't register it
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My heating is always on!
I've come from a nest system. I've got an s plan system, with two 2 port valves. One for Hot water and one for heating. I've wired the tado receiver as instructed but now my heating is permanently on. There's no heating light on the reciever and the heating shows as off in the app. If I turn the heating on in the app, the…
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Bypass on this morning
Hi I woke up to my bypass hot but rest of the dads are off, just wondering if this was a tado thing or boiler frost stat kicking in o the coldest night -7.5°?
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Edited post, disappeared, also need a Tado engineer...
Hi there, new here - wrote a long post about issues I was having with Tado not talking to my boiler. Posted it, found a typo, edited it, and it came up with an error and now the post has disappeared. Dunno if I have it in me to write it all out again, but does anybody know how to get it back. It still says I've made one…
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Tado X - first impressions
I have installed Tado X system replacing my legacy Tado setup and wanted to share some feedback. Keen to hear what other early adopters have to say too. There seems to be quite a few teething problems - hopefully they will be addressed. The GOOD: matter (if it works) local (offline) routine storage Thread support TRVs much…
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Tado can’t control my heating system (Remeha Tzerra Ace)
Hi everyone, I’m new on Tado and I can’t figure out how to solve my problem. I have a Tado V3+ and a brand new Remeha Tzerra Ace, connected with Opentherm (I think). The problem is that Tado can’t turn on my heating system. If I also try to set up to all my heaters high temperatures, the heating system doesn’t start at…
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Gravity fed system with no thermostat - Sanity check wiring plan
Hi All, I just wanted to post here and sanity check my proposed wiring before installing. We currently have a gravity fed system with no thermostat installed. Controlling both hot water and heating is done via a simple timeclock wired into the switched live on the boiler. When the timeclock is switched on both hot water is…
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Tado x hot water control
I've just installed my Tado x system, but not showing options for scheduling hot water or any hot water controls, any ideas please.
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Unusual installation
I have 3 existing Danfoss controllers on my system. Danfoss TS715 for the hot water cylinder (utility Room), and two Danfoss TP5000 Si - one for upstairs heating and one for downstairs. Potterton Assure 18 Boiler. The controllers all operate separate motorised valves, so even the "hot water" is seen as a radiator load by…