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12 months free subscription Auto Assist not received
Hi Tado support team, I’m a Tado user sinds beginning of 2022 where I bought the Tado V3+ wired starter package and 6 Tado Radiator valves. For an amount of 400€ via your reseller Tink. I received a free subscription for Auto Assist for a year and after a year I had to pay for it fair enough. Last December I received a…
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Tado Room Thermostat Behavior
Hi, I'm trying to figure out how the Tado thermostat decides to initiate my combi gas boiler. Overnight, I've got my room temperature set to 16 degrees and this increases to 18 at 0730 hrs. I noticed this morning at 0710 hours that the temperature had dropped to 15.3 degrees. However, the boiler wasn't heating and hadn't…
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How to supply power to the EU opentherm receiver in UK?
As title states, how could one supply power/wired the EU opentherm wireless receiver in the UK for modulation? I understand it comes with EU plug already attached according to the description. I have three basic ideas, though one may not be all that smart/safe, idk 😂 1. Just use an EU to UK plug adaptor. 2. Actually have…
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tado° Wired Smart Thermostat Starter Kit V3+ replacement face plate
Hi Team, A professional installer set up my Tado tado° Wired Smart Thermostat Starter Kit V3+. I have wireless for the house heating. This is working great. I have wired for the kitchen underfloor heating and this isn't working great. Meaning I am not sure the on / off of the underfloor heating is working (but this does…
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Moving to Opentherm Control
Hi All, I've got myself a bit confused and hoping the wise heads in the forum can assist. We've had a Tado V3+ system with multiple TRVs for a few years now. It has worked well. I installed it myself and it was the zenith of my DIY career 🤣. This was in combination with a Worcester Bosch Greenstar 18i System Boiler that…
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EMS Bus wiring
Looking for wiring connections and setup for Worcester Greenstar CDi Classic to enable control using the EMS Bus (If possible) I have it connected using contacts at the moment. Thanks in anticipation Phil Holmes
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Can't control my heating
Hi all, Just installed Tado at my new home using the wireless starter kit. The receiver has replaced a Salus EP101 and is connected to an Ideal Logic+ Combi with the thermostat replacing a previously wired Drayton Combistat. The hot water is working fine but my boiler has the message 'timer or room stat is off' and I'm not…
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Ideal Logic+ Combi (pre 2014) not working as intended
Hi all, I've recently moved into a property that has an Ideal Logic+ Combi 30 boiler (one with the smaller LCD screen - see image). It currently only has a Mechanical 24hr timer installed in the front face. I have attempted to install my Tado extension kit but it doesn't seem to fire the boiler or stop it from firing. As…
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Frost Protection
Recently installed Tado V3+ in my static caravan. I was not aware before I bought it that the “Frost Protection” feature was not configurable, and could not be overridden or cancelled. During the closed season, my caravan is “drained down”, meaning that the domestic water system is dry to prevent freezing. The central…
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Tado app does not work while on WiFi
My system has been working perfectly for the past 3 years. Out of the blue, I am no longer able to connect to the Tado app when I am on my home WiFi network. I can use the app if I turn off my phones WiFi and connect via mobile data. I can also connect if I turn on wifi on my mobile and activate my VPN. Would anyone know…
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Tado X wireless receiver connection with Honeywell VC4013 two way valve
I want to connect Tado X wireless receiver to a zone valve - Honeywell VC4013. This is a two way valve. The wireless receiver will open/ close this valve on demand from the Tado X wireless room thermostat. Can someone guide on the connections from the VC4013 to the Tado X receiver. Should the sensor wires of VC4013 be…
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Termostato configurato non controlla la temperatira
Salve a tutti, ieri l’elettricista ha montato il tado starter kit V3+, sembrava funzionare tutto bene ma durante la giornata mi sono reso conto che la temperatura impostata nelle fasce orarie tramite la app non viene rispettata. Il termosifone è sempre acceso al massimo anche se imposto la temperatura a 17 gradi o se…
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Energy IQ
Hi. I am trying to get my head around the Energy IQ section of the app. I have inputted several meter readings for November and December and they are as m3. I have set the tariff from November as kWh. However the graph does not generate a figures that match (or close) with my OVO app. For example, in November, OVO says I…
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Thermostat seems dead after battery change
Hi After changing the batteries in my thermostat - it seems to be dead.. pressing the button for 3 seconds does nothing, holding for 10 seconds, still nothing... I’m using brand new AAA Duracell batteries. I’ve also try to remove the stat from my Tado account and reinstall - but now the bridge doesn’t seem to be able to…
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2 heating zones
I have a combi boiler system with 2 separate heating zones. At present each zone has a wireless thermostat controlling a 2 port zone valve. Is it possible to control each zone valve with a separate Tado thermostat. The house is divided into 2 dwellings with one boiler. I want to have access to both zones via the app but…
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Installation
Just got the tado wiles starter kit and gon to install but thr wiring diagram do not match to what I have tried to contact someone but by phone only a message and my get back home to the app for on line support and the message is we may get back to you in two days have sent email to install team and no response this is…
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Bad experience with tado installation
So, we purchased around 10 months ago an all singing and dancing V3 Tado system to control our heating as recommended by our installer. We knew we were planning on putting in an underfloor system at a later date but was assured it was future proofed and underfloor works with it. Skip forward 10 months and underfloor is…
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UK: tado v3+ Vaillant EcoTEC+ System Boiler eBus
Hello all. I recently installed a tado v3+ wireless starter kit (UK version) plus 10x smart TRVs. The wireless receiver is connected to a Vaillant EcoTEC+ 428 System (not combi) boiler. Everything is working well, but the system is of course just using on/off relay control. I would like to now get tado controlled…
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PROBLEM TO INSTALL
Good Morning, i have a problem to install the termistatic valve tado v3+ on my heater (look in photo). The adapter inside the box doesn't work. Thanks Matteo Spadari from Italy
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Help
can any one make head or tail of this
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Internet bridge offline every few days
My Tado internet bridge keeps losing router connection every few days. A reboot of the bridge brings it back on. Everything else wired to the same switch is working fine. Is there any way I can see why it's disconnecting? I've not made any changes on my home network in a long while but this has been happening for just the…
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No Hot Water in Energy IQ or Climate Report
As the title suggests, I’ve got no tracking of hot water control at all in my Tado App. I have newly installed Tado X, everything works as it should. HW on a daily schedule which kicks in as and when it should. Radiators all equipped with smart stats and working as they should. I’ve added my gas unit data and history to…
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Dress Plate for the V3 + Wireless Receiver
Hi My new V3+ Receiver occupies a much smaller footprint when mounted in the recess hole that housed the old Controller . Anybody got any ideas on how to dress up cosmetically to avoid tiling , filling & painting etc . In brief I need a dress plate , similar to the dress plate that's available for the wired smart…
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How do I disable geofencing for hot water using Tado X?
I have a system boiler which means I have a hot water tank. The water needs to be heated periodically to ensure Legionnaires disease does not grow in the tank. When Tado X is in Away mode the hot water can only be set to on or off, there is no schedule. I am about to go away for a month in the middle of winter and in Away…
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Genius Hub
I currently have the Genius Hub system but due to the fact they have never implemented Apple HomeKit support and few items now failing was looking at moving over to Tado X would the receiver be a straight swap with the wiring Thanks
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Old boiler and confusing system any ideas on why we have 4 going out and what we need to do help
any help would be appreciated
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Which Tado X starter kit do I need?
I am getting very confused as to which Tado X starter kit I need. I am in the UK, and this is my first smart thermostat. The boiler is a Worcester 24ri. It's a vented tank system with a hot water tank. I have a wired thermostat in my hallway. I have a Sunvic 207 xl controller wired into the boiler. I need to be able to…
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How do multiple TRVs work?
Existing system: Roomstat and timeswitch with two switching periods per day, manual TRVs. Proposed Tado system: To have a smart TRV in each room each with its own schedule. What happens when the schedule for one TRV says 'off', does it change its setting to 0 degrees? If not does another TRV saying 'on' turn on the boiler…
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Temperatura acqua sanitaria
Buongiorno a tutti,ma è normale che la temperatura dell'acqua sanitaria si possa regolare solo dall'app o dal termostato intelligente e non più dalla caldaia stessa? Mi spiego; io ho impostato la tempratura dell'acqua sanitaria a 45° tramite app ma se voglio variarla dal display della caldaia ( Ferroli Maxima ) la stesa…
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Tado not turning on boiler
Please can anyone help? We have a Worcester greenstar 12RI and have purchased the tado wireless smart thermostat starter kit. Internet bridge connected, thermostat and receiver all set up but no boiler firing up when heating or hot water mode selected? This has replaced a lifestyle LP241 and British gas T4 rf wireless…