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Need a complaint email
Sick of dealing with the useless customer support - 10 days trying to solve this malfunctioning system and no reply for the last 3 days. Costing us a fortune in extra gas and support doesn’t read any of the messages before providing irrelevant advice. Feel like we have been absolutely ripped off with this device but want…
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What does a Wireless Temperature Sensor do?
My setup is as follows: Wireless Receiver 4 x Smart Rad Valves Basic (STRV) 1 x Wireless Temperature Sensor (WTS) I only wish to heat the rooms I am using often. The question: What does the Wireless Temperature Sensor do? Where should I put the WTS (no inappropriate answers please)? If I place it in a room with a STRV,…
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Compatibility Oertli OenoviaGaz Hybrid 11-16 with remote controller AD255 and boiler module AD252
I am installing Tado V3+ Wireless Smart Thermostat. The existing system is Oertli as described in the question. What is the correct connection/protocol to use. The current system connects to the Secondary Control Unit (SCU) in the boiler to the Ambient Sensor A connections.
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Midea Heat Pump Support
Is there a plan to support Midea heat pumps any time soon?
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Room starts by itself
I'm talking about tado v1 and v3 devices I don't know if it happened to others: even though I set the start of a room at a certain time, the head ALONE starts at a totally different time at random (like 10 hours before). the app tells me the room is OFF...I only noticed it because I was at home and I heard the noise of the…
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TRV too far from Bridge? Eccentric boiler activity - any solutions?
Our system has just been installed by a professional. He recommended it to solve the problem of having the centre of the house as hot as Hades and the two ends as cold as the Arctic. It isn't working - the bridge is in the middle and there isn't an option to move it. We rely on well-functioning Wifi extenders to provide…
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Tado not calling for heat
We have had our set up for a good couple of years now and in the last month or so usually In the middle of the night the extension kit stops calling for heat. The only way I can seem to get it to work is to power on and off again. We have an extension kit for the hot water and 5 trvs and a have wired thermostat. I've…
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when i switch on 1 room on seperatley 2 other rooms come on too? please advise
when i switch on 1 room on seperatley 2 other rooms come on too? please advise
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Energy IQ, opentherm
Hi, I live in Scotland, I have a v2 system, my current boiler is a Viessmann Vitodens 050-w B0KA, which was installed in January 2024, replaced an Alpha Intec. The installer connected the v2 extension kit using relay mode, the heat flow was setup to 60 C and the hot water to 60 C. After the installation I haven't changed…
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Greenstar 30Cdi system boiler with diverter valve fitted
Hello everyone, I've spent a while searching through the forums to try and find a simple answer to my question, as the subject says, I have a Bosch Greenstar 30Cdi system boiler with the optional diverter valve and 'slide in' programmer fitted to control the heating of my unvented hot water tank. I purchased the V3+…
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Tado° thermostatic heads with or without a Tado° thermostat to replace the existing thermostat?
Hello everyone, I'm asking my question here because I couldn't find an answer elsewhere for my specific case. I just moved to a new apartment. In my old apartment (which had a collective boiler, meaning no individual control, and no thermostat), I used a V3+ thermostatic head with a temperature sensor (for better accuracy…
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Why no error code display on app?
My boiler stops working due to fan issue and displays error code , but no message display on app at all until I find the error code on boiler
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DanFoss TP-One M Confusion
Hi there, Hope you may be able to help please. I live in a new build property, with 2 heating zones. Both are controlled independently of one another using the DanFoss TP-One M thermostats. Combi boiler, no HW tank, Ideal Logic ESP 1 boiler. I had initially planned to replace the thermo in the hallway with a Wired…
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Manual Heating Fails Despite Working Smart Schedule – Seeking Urgent Advice
Hi everyone, I’ve been grappling with a puzzling Tado issue for more than two weeks, and I’m hoping someone here can help. My children are getting cold whenever the heating isn’t running on the smart schedule, and so far Tado support hasn’t been able to provide a clear fix. I’m prepared to hire a professional if that’s…
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Opentherm - Flow temperature optimization thoughts
Hello to the community! New Tado X user here and this is my first post. Intergas Kompakt HRE 28/24 boiler connected via Opentherm. I have been reading the forum about Opentherm and how the temperature flow optimization works. I am pretty sure I am still missing a lot of things regarding the functionality, so bear with me…
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Best practise of increase and decrease temrature in a studio apartment in a 24/H cycle
Hi to you all! I'm a new to all this and have browsed around internet and Tados help center but not found answers to my own questions yet. I have set my X to a span of 7 Celsius, 15C/nightime/when away and, 22C when home. My question is, is it wise to slowly increase and decrease the temprature rather then just let it…
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Tado V3 Worcester GREENSTAR 32CDI wiring
Can someone please let me know how to correctly wire up the Tado V3 to a Worcester GREENSTAR 32CDI Compact ErP. See attached photo for boiler wiring without Tado connection. It's also got a Drayton LPIORF on the front panel that would need decommissioning for Tado to work?
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Converting Ideal combi+ logic with wired relay thermostat to Tado on OpenTherm
Hello, I don't know anything about boilers or electrics but I have an Ideal Logic+ Combi C30 boiler and so far I worked out that my current thermostat is a wired Honeywell that clicks on and off. Based on the Tado website, it looked like I could swap this for a wired Tado V3+ starter kit? However, from looking at this…
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TRV going into manual mode all on its own.
When I go out for a while I set the system into 'away' mode and all eight TRVs go into frost protection mode. A while later (variable) one of them (always the same one) goes into manual override mode and turns that room back on. This is clear when the temperature graph for the room is examined. No one is in the house to…
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Help with Tado X. 2 zone central heating plus separate hot water programmer
Hello, Looking for some help. I currently have Arsiston CLAS system one condensing boiler Danfoss TpOne- B 087n785100 wired programmable thermostat upstairs Danfoss TpOne- B 087n785100 wired programmable thermostat downstairs Danfoss TS715SI hot water controller/programmer next to a hot water tank I have been advised that…
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New Boiler
Hi, So I had a boiler which has been replaced. My old boiler was one which worked with a hot water tank and cold water tank in the loft. It was a Veismann Vitodens boiler. I have just replaced this with a new Valliant combination boiler and want to know if I can still use the Tado system with this new boiler as the…
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Central Heating comes on despite no demand
I have a new problem with my Tado set up - it's been running, mostly, perfectly for a year or so. On our central programming unit, the light for both hot water & central heating can be off, but the boiler still turns on and blasts the central heating at full. Even when, in the app, we turn everything to frost protection…
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Tado wired thermostat eats up the batteries very quickly because its not connected to bridge
I have v3, and the thermostat is not able to connect to the brdige. Thats fine by me, I lost hope getting it in range, and there are no repeaters. the problem is, apparently it keeps trying to reconnect to the brdige that it consumes the batteries very quickly. I have to change the Varta batteries every month
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UFH v3 addon using radiator thermostats
Hi all, We have a good setup of a pellet boiler supplying a water tank using 3-way valve, the other circuits supply. We have had Tado running good for us in many years. The pellet boiler may be replaced by a air-water heatpump or by a new pellet boiler, in a few years. 1) 8 radiators in 7 rooms on 2 floors - all on v3…
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Thermostat and valve question
The installation engineer wasn’t clear about the use of the wireless thermostat In conjunction with the V3+ :# Tado valves. I have 6 rooms with valves. If I allocate the thermostat to one of those rooms, how does it interact with the valve?
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Wireless Temperature Sensor (v3) - not currently available in the UK?
Hi There, I was looking for some black friday deals on v3 compatible wireless temperature sensors, but i can't find any available at any of the normal UK tado retailers, nor direct through Tado themselves. Is there any plan to have these available to buy again in the UK? I sincerely hope they have not been discontinued…
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Help..
Good morning, I am not very experienced in this matter and therefore I wanted to explain my case hoping that someone can help me. I thank in advance anyone who has the patience to read this long story and try to understand something to help me :p I purchased some tado X components, but now I wonder if I did well and how I…
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Hot Water Not Switching On When Scheduled
Hi Guys. Our heating is all working fine and works as per the programmed schedule. The hot water will not switch on or off though when left to the schedule. It works fine when we click on the hot water itself in the app and switch it on, but I want the schedule to switch the hot water on and off. What could be stopping it?…
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Tado & Vallient Combi Boiler (what should i get)
Hi all Having a new heating system fitted in Jan consisting of: - Vallient EcoTEC Plus Combi Boiler - Wet Unfloor Heating downstairs (2 zones) - Rads upstairs (3rd zone) Would like to use Tado but wow is it confusing trying to work out what id need to get haha. All i want to really do is control each zone from an app.…
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3 Central Heating Zones + Under Floor Heating zone + hot water tank
Hi, I am looking to install a Tado X solution into my home which currently has an old 'non-smart' setup installed. I am wondering if my setup can be solution-ed with a Tado , and which devices are required. Current setup is…. Worcestor-Bosch greenstar boiler System Hotwater tank Old Drayton Heating and Hot water timing…