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Tado app not connecting
I’ve got an extensive tado system with something like 14 thermostats across the house. System was working really well but over the past month, every time I go into the app at least 80% (and sometimes all) of the thermostats are showing as not connected. I’ve replaced batteries, unplugged and reconnected router (bridge has…
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Smart Thermostat installed as Wireless Temperature sensor
Can a smart thermostat be installed as a wireless temperature sensor and added to an existing room? The only way I was able to do this was to register the smart thermostat and then call tado to move it to the correct room. When I register the smart thermostat is assigned direct to a new create room and cnnot be moved!…
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How accurate are the humidity values recorded by Smart Radiator Thermostats?
Our apartment is old and we need to manage our ventilation properly to avoid humidity to accumulate. I hoped that Tado's humidity measurements would help, but the values they give seem to be off. Does anyone know what can be done to improve the measurements?
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Upgrading from v1 to v3+ kit
Hello, I already have a v1 kit, for about 5 years and want to add the smart rad thermostats, so I've bought a new tado° V3+ Smart Thermostat Starter Kit. My question is about installing this kit and making sure it is associated to my existing Tado account? Can anyone guide me as to how to do this please Thank you!
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Smart radiator stat not turning on heating
I recently installed 2 wired smart thermostats. I then installed a radiator thermostat and found that it was not switching the heating on in order to heat the room it was installed in. Looking for suggestions
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connecting extension kit to my old receiver
I have a ideal vogue c20 combi boiler with a wireless controller and already have a receiver next to boiler. have tried switching over and all is well, i have power and pairs with internet bridge. But when i try and get heating to work it doesnt seem to want to work. see pics for current wiring of receiver. any help would…
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Smart Thermostat V3+
Hello how do I know if the product that I ordered is V3+ version ? I ordered as V3+ but I have not seen ì anywhere on the box the version V3+ printed. many thanks
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Replacing Two Wireless Thermostats
Hi All. I'm interested in investing in Tado. My house currently has two conventional wireless thermostats to control two independent zones (upstairs and downstairs). I've been informed by Tado support that the wireless extension only supports the connection of a single Tado thermostat. But could I have one wireless and one…
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Worcester Boiler - Wired Extension not working
I've installed the wired extension kit and everything appears to be working on the app but it doesn't actually turn the boiler or hot water on/off. I've got a Worcester Greenstar 28i Junior boiler and a wireless thermostat at the moment. I've followed the instructions to connect the +/- outlets in the extension kit to the…
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Ac control and valves together
Hi guys, As of yesterday i got myself 2 radiator valves and a bridge (yay!) but now I’m thinking about getting an sensor eventually to measure more accurate. I also got an AC and want to buy the AC controller when it gets on sale. Now my question is, would the sensor/thermostat of the ac controller be able to see and…
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Smart termostat or smart radiator valve as "master sensor
Smart termostat or smart radiator valve as "master sensor" to control (other) smart radiator valves. Can i get one smart radiator valve or smart thermostat (room 1) to control another radiator valve (room 2) regardless of the temp. in room 2?
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Not Heating Up
I have a smart stat wired to my boiler, it’s situated on my landing, the temp is 19c (set to 15c) on the landing. the rad does not have a TRV installed I have asked my lounge to be 20c (currently 18c) the boiler is not switching on.... smart TRV and smart stat in lounge) Is this because the landing is over it’s set…
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How to control my floor heating
Hi. I have a bathroom with heated floor. It's the same heating as my radiators use. The thermostat is also the same as my radiators use. And as I live in Denmark, I think it's danfoss standard. Now here is the tricky part. The thermostat for the floor heating, is NOT in the same room as the floor heating. So need an…
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Care and protect
I like the new additional features of care and protect. What is of interest is the hours the boiler runs for heating. However, is it possible, or is it included, to log the hours the boiler runs for water heating?
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How does the Tado TRVs act when changing temperature slightly?
We're looking to get a smart heating system, but before we can choose, I have a pretty... Strange question, maybe. And sorry if I'm not super clear, I'm not 100% sure if I'm using the correct terms in English. In our home, we have direct cycle district heating (with direct cycle, I mean that we have no heat exchanger, i.e.…
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No hot water
I installed the extension kit and followed the instructions for the replacement of a Honeywell controller, extension kit is paired and TADO support setup a hot water zone for me however, no hot water Wiring doesn't seem to be correct unless of course the jumper block is making connections within the extension unit, I…
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What temperature should I set my boiler to?
Hi, Is there an optimum temperature that works best with tado that I should set my boiler temperature to? Thanks
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Connecting electric devices to Tado eco-system?
The Tado website states clearly that many devices, like infrred panels, are not integrated. Yet, I can imagine that many of you have tried, hopefully in some cases successfully, through IFTTT, Home Assistent or otherwise. What would be the best way to do this? I can imagine using 'smart plugs' in between that respond to…
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Hot water but no heating.
We have installed our Tado extension kit and smart thermostat, hot water works but no heating. We have a gravity fed system and have already contacted Tado for the driver we need but installation said it should work if hot water is kept on, it doesn't and Tado have not responded in 2 days. The 'live chat' has not been any…
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Can someone do the job of Tado Customer Service and help me with the wiring?
Apart from having the device for more than a week hanging around without being operational and the frustration with the unresponsive and ambiguous Tado customer service, I have not yet given up. Can someone help with these statements based on the picture below? BROWN cable goes in the ____ Tado port. BLUE cable goes in the…
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Tado not switching heating on when requested by Thermostat or Tado radiator valves
Hi, I have a Woucester Bosch 38cdi classic boiler. I have had Tado installed for around 2 years and generally I am really happy with it. However, last night when looking through the settings I noticed that the extension kit wasnt configured so the exact model of my boiler. So I changed this using the web page ( as that…
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Radiator Valve - Which adapter?
Hi all, Only on of my radiators has a bigger valve which does not work with any of the adapters on hand. Can anyone suggest an adapter that might work here? Thanks!
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TRV/Smart Thermostat and Extension
I seem to be getting in a muddle with support and not wholly sure they understand what I mean. So I have a smart thermostat connected to a vitodens 100W wb1b boiler, I also have TRV's connected on all the Rads, in the airing cupboard I have a tank and an old Danfoss water and radiator timer (heating was always on, Water on…
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Using an extension kit with a wired thermostat
Hey all, I'm new to Tado and I'm struggling a bit with buying the right stuff. I ordered an extension kit as I don't have a wired thermostat currently (using Nest). Then I bought a starter kit, but accidentally one with a wired thermostat. My question is whether I can hook up both the wired thermostat and the extension kit…
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Smart Radiator Thermostat wireless reachability
Hello I have 2 floors (ground and basement), each with zone valve and hence I need 2 Smart Thermostats. At the moment I have 1 Smart Thermostat + internet bridge at ground floor and I need to buy an additional Smart Thermostat for the underground basement. I am concerned about the wireless signal reachability for the Smart…
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Newbie
Hi hoping to find some answers, looking to replace my manual trvs with smart tado trvs. I have purchased 3 tado smart trvs with a bridge. I have currently have a nest wall thermostat and a bit confused! Which thermostats calls for heat from the boiler, the wall thermostat or rad thermostats? Plan to put smart rad…
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Smart Thermostat set to 20, temp always over 23
I am testing out Tado, so setup only 1 smart Thermostat in an 18sqm room. The room is set to 20 degrees, but the temp since yesterday is above 23 in the room. Why isnt it going down to 20? Note: Underfloor heating, water based, each room on a different circuit/Thermostat.
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Connecting Tado to a Worcester Bosch Greenstar 37cdi
Dear all, I am trying to work out how to wire up the Tado wireless extension kit to my Worcester Bosch Greenstar 37cdi. I've attached the wiring diagram for the boiler below showing the relevant bits which are labelled ST10. Firstly my understanding is that I need to use the 230V Relay method for this installation. I've…
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How can I turn my boiler to off?
Hi, new to tado - enjoying so far but wondering if there's a way to actually make my boiler silent now? It's set to always on, as per tado instructions and when I turn off the heating from Tado it turns on "Frost Protection" - I assume this is why my boiler still makes noise? The problem is it's a little loud and I'm left…
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Is it possible to "dismiss" the button to turn off heating after open window detected?
valves and sensors sometimes are tricked into thinking a window is open just passing by in front of them if you move enough cold air. It happens, not a big deal. The question is.... is it possible to dismiss the request to turn the heating off? If you don't want to turn the heating off basically the only option is to wait.…